We have classified the 128 complaints from 2011 Cadillac SRX about EXTERIOR LIGHTING into the following categories.
My headlights randomly build up condensation which causes the headlights to go out unexpectedly. this causes a safety issue especially when driving in the dark. it's also illegal to drive without headlights. there was a class action lawsuit in california regarding this very issue.
Low beam headlights dimmed. high beam headlights failed completely. moisture build up in headlight housings apparently impacted electronic headlight controllers. auto dealership estimates approximately $2000.00 to repair.. replacement of both headlight bulbs produced no difference in light output. bulbs that were replaced appear to be fully functional. mechanic at firestone auto care facility states that 'headlight housing unit appears to have defective seals allowing moisture in and remaining inside the housing damaging controllers'.
Suddenly, the regular headlamps got dim'as if someone installed a dimmer switch and brought the light down to 30%. brights work fine. this was true whether the car was stationary or in motion. while trying to get this covered by cadillac and/or my extended warranty (both denied to cover the repair), i had to drive at night with my brights on. either way, with brights on, or with dim lights, this is a serious safety hazard. cadillac has known about this for many years, and in addition to not doing a recall or honoring case-by-case repairs, they continued to put the same faulty headllamp assemblies in these vehicles, up to 2015.
My cadillac 2011 headlights when dim. first i changed the light bulbs thinking that that would solve the problem but it did not. i then took my car into the dealer to check to see why the light bulbs did not fix the problem. they in turn told me that i would have to replace the entire headlight in order fix the dim lights. i was also told that the lights going dim on the cadillac srx is a flaw in the system.this is an unsafe condition whereas you will need to drive with your high beams until the light unit is replaced as you can barely see in front of you.
I noticed that only my drivers side headlight was not working. after investigating i learned that there has been 2 class action lawsuits filed and won against the manufacturer in florida and california. this is due to condensation causing the low beam light to fail. i took the headlights out and put the bulb from the drivers side into the passenger side and it works. this is consistent with the complaints from the lawsuits. there are way too many complaints about this causing headlights to fail in rainy conditions. that is the worst time for headlights to fail. there are enough complaints that a recall should be done.
My 2011 cadillac srx has had very poor headlights since i purchased it. i have replaced the bulbs with the brightest halogen bulbs available with minable improvement. i tried led lights, they were terrible. what recourse do we have on this issue. i see on the internet that this is a ongoing complaint with this model of car. please help!
I am writing regarding my service airbag light. the light can on about 2 weeks ago. i had it check out by autozone and o'rellies auto storm. i was informed the it was the passenger seat pressure sensor and it have a recall on it. so when i call the cadillac place they tell me that i have no recalls at this time. so how do two places tell me i have a recall but cadillac says i don't. i really need this situation cleared . i drives my elderly parents around and i needs my car to be safe for me as well as for my parents. please help. i'm having to many issues with cadillac. my headlight assembly for my car caused by condense in my passenger side headlight assembly. that's been out for about a year. so yes i'm having a bad time with my car. don't get me wrong i love my car this is why i'm trying to find help as well as answer regarding my vehicle. if you can contact me at [xxx]. i would really really appreciate it. thank you so much have a blessed day ...
Headlight failure - replaced one side for 1400.00 now have to replace other side contacted cadilac and was told it was not covered. i own a 2010 srx bought in florida and it is covered. this is a safety issue that gm should be accountable before innocent lives ars lost due to failure of headlamps
Headlights on 2011 cadillac srx are constantly filling up with condensation. this causes uneven headlights and reduces visibility put driver and passenger at risk of undue injury including death.
The low beams on my suv went completely out as i was driving early one morning out of my neighborhood! i noticed that it was unusually dark and thought that a street light was out, but i soon discovered that it was my headlights that were not working. i am unable to drive my car at night or before the sun comes up because i have no lights. i can only use the high beams. i need to be able to drive my car when it's dark. this is a serious problem and the gm should do a recall to repair this defect at cost to the consumer because they are totally aware of this issue and have been for years. there is an issue with the sealant and it's allowing moisture to get inside of the headlights causing the lights to go out.
Drivers side headlight contains moisture which shorts out the ballast and ignitor and blows the hid headlight. there is not a proper seal on headlight and cadillac knows this.they have been recalled in florida, california! in wisconsin the same issue with moisture. i have replaced both sides 7 times. the car dealer refused to fix. the cadillac dealer also will not acknowledge the problem either. at any moment they just stop working when driving on highway at night. this can cause an accident because oncoming traffic can't see you. a safety issue. let alone rain, fog and snow driving are issues if they just can go out because they are faulty.
Takata recall the high and low beam headlights are so dim at night driving. it's very dangerous because you can hardly to half car length in from of you
Headlights will turn off sporadically while driving. if manually turning lights off then back on, headlight will work again.
I noticed all of a sudden i could not see the road, switched to the high beam that's fine now back to low beam it's like i turned off the lights,my lights are on but not bright at all, driving with high beam much as possible hwy & city.
Bought the 2011 srx in 2018. immediately had to have the entire passenger side headlight assembly replaced because of moisture intrusion. now 6 months later the same problem has appeared in the drivers side headlight. visibility at night is badly compromised. repair is very costly.