Problems with 2011 Cadillac SRX ELECTRICAL SYSTEM

Low beam headlights dimmed. high beam headlights failed completely. moisture build up in headlight housings apparently impacted electronic headlight controllers. auto dealership estimates approximately $2000.00 to repair.. replacement of both headlight bulbs produced no difference in light output. bulbs that were replaced appear to be fully functional. mechanic at firestone auto care facility states that 'headlight housing unit appears to have defective seals allowing moisture in and remaining inside the housing damaging controllers'.

There is water all over the floor of my 2011 cadillac srx luxury edition and its from the sunroof. the water got into my electrical and now my trunk won't open and the floors won't dry. the vehicle was parked.

Moisture in headlight burns out the light. dangerous cause can't see at night

On 8-13-18 we had heavy rain and next day the lift gate would not operate. car under extended warranty, but dealer said not covered because drain tube to panoramic roof is the problem, and they crack causing leak. only front drains were recalled, not rear, and the leaking tubes allowed water into lift gate module and shorted it out. called insurance company for covergage under comprehensive, and after inspection the adjuster said its a warranty claim. without lift gate module the rear lift gate cannot be opened either electronically or manually. must be repaired for safety, but cost is $2000. dealer says they see 12 cars a month with this problem, and adjuster says it is so frequent that they see at least 3 a month just for their company (geico).

Tl* the contact owns a 2011 cadillac srx. while driving at an unknown speed, the headlights failed to illuminate. there were no warning indicators illuminated before or during the failure. the dealer was not contacted about the failure. the vehicle was not diagnosed or repaired. the manufacturer was not notified. the failure mileage was 98,000.

Mosture/condensation in passenger headlamp assembly, caused reduced illumination and failure of the lamp and supporting electrical assembly

Driver's side headlight failed. determined igniter failure due to moisture intrusion into headlight assembly. repair cost $1900. this is a known defect by cadillac. though replacement assembly was gm oem, the illumination pattern on the driver's side is 24"-36" shorter than passenger side that has original assembly from november, 2010 build date. manual and computer adjustment did not correct the problem and no problems reported when diagnostics run.

My sunroof has had leaky drains on both sides and caused over $3,000 in repairs. i believe the 2012 was recalled but not the 2011. it stopped my car from driving appropriately, the trunk would no longer open, and the car alarm to alert for robbery of the vehicle while driving. this caused me to have to replace my pumps on the driver side of the car and the computer / electrical system. this repair cost close to $2,000. then about 14 months later; the passenger side sunroof leak occurred and caused flooding on the passenger side of my car. this led to mold and a clean of the car to allow me to breath in my car. this repair cost over $1,000.

Tl* the contact owns a 2011 cadillac srx. while raining, the well in the rear of the vehicle filled with water, which flooded the rear electrical system in the rear of the vehicle. the failure resulted in the liftgate not functioning. the vehicle was taken to an independent mechanic who diagnosed that the electronic modules in the rear of the vehicle failed and needed to be repaired. the manufacturer informed the contact that the vehicle was previously serviced per a manufacturer's communication (g-208314) and further assistance would not be provided. the failure mileage was approximately 70,000.

Low beam headlights are very dim and dangerous to drive at night. sunroof leaks water, third brake light out and back up camera stop working.

This is the 2nd time for this repair... the back hatch won't lift, the sunroof won't open, the backup camera is foggy, and the door locks won't engage when the vehicle is put in gear. once again, the "motor" that runs all of these things has gotten water in it and has burnt up. first time repair....$2300. this time, i don't have the final total yet, but i think they saw me coming. considering that my car is always parked under cover, my opinion is that this is a flaw with the way the car is made. if you pay this much money for a nice vehicle, you expect it to deliver on all fronts--not leak and fry when it rains. again, same repair within 2 years.

On several occasions, the hatchback liftgate opened by itself. then it would not open at all which doesn't allow any access to the rear cargo area where flat tire repair gear is located. i then determined that the expensive electrical liftgate mechanism became submerged in water from sunroof drain tubes that fail to drain rain to the ground. a further look revealed that the front seat and rear seat floor mats were saturated where electrical cables are routed. can you provide me with a copy of nhtsa reference # 10078604 or tsb reference # pic-5260-a or any other information why general motors hasn't recalled cadillacs with this unsafe condition.

The passenger side headlight has moisture in it and does not work. this appears to be a common problem with some owners reportedly losing both head lamps do to this problem. extremely dangerous. one person on the cadillac forum reported that there were 30,000 post regarding this problem. going back several years. this appears to be an ongoing design problem that gm refuses to acknowledge. the cost to fix is about $1500 per lamp.

My wife was going to leave the house yesterday (7/29/2016) morning to start her day. she called to notify me that the cadillac would not start. the car was parked in the driveway. only the interior lights would come on. by the time i got home that afternoon the car would start but anything electronic was going crazy. the dash lights, radio, warning systems were all flickering on and off. i eventually disconnected the battery because the car would not stop powering up the dash and radio. being in the business that i am in,i knew there was most likely a moisture problem. so today after doing a little searching on the internet and found that this vehicle has a problem with sunroof leakage. i then go to check under my floor mats for water. carpet was wet. i then proceeded to pull back the carpet and foam. i found water everywhere. i sucked up about 2 gallons from the front and back seat areas. without pulling up the carpet you would have never know there was water in the car. i would assume this is also the reason my lift gate went out about 6 months ago. possibly the cause of my windows being very slow to rise. because it looks like much of the wiring runs along the sides of the car under the carpet. i am very disappointed with the performance of the this car. my wife and i made it to place in life where we finally decided to splurge a little on a luxury car and this is what we got. i understand things breaking down and making repair,s but this is apparently a flaw in their sunroof design and gm has to know about it . this car has 48000 miles.

Cadillac has refused to do the factory recalls do to the fact that the cars has a rebuilt title. how can this limit them to not fixing factory recalled parts that where not damaged

Lift gate failed to open. according to warranty company water leaked from the sunroof from the drains onto the liftgate motor and shorted it out. it was not covered by the warranty because it was considered water damaged.

Both front (l & r) windows operate very slowly when going up. so slowly, in fact, often "manual assistance" (the use of the driver's hand grasping the window-helping it up-as it s-l-o-w-l-y rises) is required. naturally, the 4 year bumper to bumper warrantee just expired 2 months ago. this is a disgrace! a 4 year old cadillac(28k miles) with "$2.00" (cheap!!) window motors. and gm wonders why mercedes, lexus and bmw trump them every year. no mystery!

Tl* the contact owns a 2011 cadillac srx. when the contact entered the vehicle at a fuel station and attempted to start the vehicle, the vehicle did not detect the presence of the fobik key and would not start. the vehicle's anti-theft system engaged and locked the contact in the vehicle. the contact's spouse used his fobik key to unlock the vehicle. the vehicle was not taken to a dealer or diagnosed. the manufacturer was made aware of the failure. the failure mileage was approximately 17,000.

7/24/15 had sunroof serviced for recall.interior wet moldy,even hat in seat web. 7/26/15 could not open rear lift gate..dealer could repair for half rhe $1,200 cost,since the mileage was over 4 year warranty but had less than 48,000 mi. could hear water after any rain.dealer admitted problem with sunroof was cause,but not covered.other fuses also located in rear block,fuel pump,wiper,rear windows..cannot open lift gate even manually.so no access to spare,etc.called cadillac customer care many times ,but they will not admit an obvious safety and design defect. nor has ther been any advice not to operate or park during rain,or how to prevent further damage.

From a complete stop, attempting to pull out into traffic, vehicle exhibits lag or hesitation when accelerating, even with accelerator pushed to the floor. this situation has the potential to become a safety issue in the event a driver is unable to accelerate adequately with oncoming traffic. vehicle has the 3.0l vvt dohc v6 sidi engine with a 6-speed automatic transmission, all wheel drive (awd). thank you. *tr

Tl*the contact owns a 2011 cadillac srx. the contact stated that when driving at any speed, the vehicle stalled without warning. the vehicle was taken to the dealer but was not repaired. the manufacturer was contacted and advised the contact to take the vehicle back to the dealer for repairs. the contact referenced nhtsa campaign id number: 11v595000 (power train: automatic transmission) but did not receive confirmation that the vehicle was included in the recall. the vehicle was not repaired. the failure mileage was 17,000 and the current mileage is 28,000. updated 09/19/12*lj updated 09/27/12

On the 2011 cadillac srx there is no warning sounded if you leave your keyless ignition running and leave the vehicle. yesterday, i inadvertently left the vehicle running and the car did not beep or give me any indication that i had done so. these keyless ignition systems are very dangerous because if you accidentally leave the car running in the garage you could inadvertently cause a carbon monoxide poisoning situation. it is a very unsafe feature that could be corrected with a simple warning signal. there needs to be some type of warning, a car horn beep or something to let the driver know that the vehicle is running when the driver leaves the vehicle. *tr

The headlights - low beam - are the worst. i've been driving for over 40 years. when i complained to the dealership (crestview cadillac - west covina, ca) that they were so bad i believed it is dangerous to drive at night, they said they didn't get any complaints from other drivers! i have to use my high beams all the time to be safe. i have had passengers tell me i don't have my headlamps on!! it's a very real problem. i have found several complaint pages on line. i believe they should do a recall on these cars and fix the problem. if i go to after market, i'm afraid ill nullify my warranty. please help! *tr

Tl*the contact owns a 2011 cadillac srx. the contact stated that the lights on the instrument panel would shut on and off. the contact had taken the vehicle back to the dealer three times and they were unable to correct the failure. the contact stated that while driving at night when the instrument panel was no longer illuminated, he was unable to see the speed that he was driving. the failure mileage was 1,400. updated 05/04/11 *bf updated 08/19/11