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Problems with 2010 Cadillac SRX EXTERIOR LIGHTING

On average, the 2010 Cadillac SRX starts to “feel” problems with the EXTERIOR LIGHTING and its various aspects after 74 496 miles.

Components Affected by EXTERIOR LIGHTING Issues

We have classified the 174 complaints from 2010 Cadillac SRX about EXTERIOR LIGHTING into the following categories.

HEADLIGHTS 6

Recently reported EXTERIOR LIGHTING problems on 2010 Cadillac SRX

While i was driving at a speed of 50 mph the reduced engine power signal came on and it started to lose power and powered down to 18mph and would not go any faster causing me to almost get rear ended, i had took in to repair shop right away, they put it on the scanner and told me that i it was a throttle body issue so i got that fixed the next day the check engine light came on again so i took it back and then they said the timing chain needed to be fixed and then they said to look and see if it was a recalled issue because with only 102,000 miles i had researched and i see a lot of complaints about the same issue with my suv and no recalls, the shop said its a big jobs and its going to cost over 3,000 dollars and the car is only worth 4500 at the present time, also my stability control light stays on they i had already got that fixed on and the light went off but now it is back on the shop said it is due to the poor design on cadillac's part from the small magnetic ring that is attached to the bearing, i have researched this also and i see a lot of complaints about this and again no recall, also when starting my suv all my panels don't work and if i power down my windows it is very very slow to come back up i have to shut my car off and restart it for everything to work again , i had researched this and a lot of complaints but again no recall, also the front head light are constantly fogging up again bad design on cadillac i researched this and again a lot of complaint as well, but no recalls it seem that the 2010 cadillac srx has a lot of defect and nothing is being done about it also this stuff is very dangers and safety issues that are not being addressed and somebody is going to end up dead or is that what cadillac waits for before recalling, it could of been very bad for me if i did end up getting rear ended i was very lucky.

Headlight on passanger side not working changed bulbs and fuses still the low and highbeams are not working.

Warning light for low beam headlight driver side came on when i started my car. upon checking the headlight i saw the headlight was out and there was water accumulated on the lens cover. i was told by my mechanic that this a very frequent problem with this car and that both lenses had water accumulation. i had to replace the bulb, ballast, and firing mechanism in order to get the headlight to work, but the error message is still on dash. when i called cadillac, they told me there were no other issues with this car and i was the only one complaining despite the cadillac srx defective headlight class action lawsuit is chester steele v. general motors, llc case no.2:17-04323, in the u.s. district court for the central district of california. the car is always garaged at night - fogging occurs even if it has not been raining.

I just bought this car friday ,first i had a problem with water in the head lights i corrected that my self ,now the headlights on dim is so dim it's difficult to see the road at night ,at times you can't see the white strip on the side of the road i'm 69 years old it makes driving at night very difficult ,please check this out thank you [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).' *pm

Head lites wont work went out, water gets into the lens with condensation there are class action suites in other states related to this problem cant drive the car at night with the normal lights on. 2010-2013 cadillac srx's are known for this problem does general motors plan on doing a recall

I have noticed excessive water droplets in headlights it's so bad visibility is a safety concern at night because you can see headlights don't even look like there on. i have to use high beams which puts others lives in danger due to being blinded by the bright lights that can lead into more crashes.

Seals on lights allowing water to collect and short out headlights

Takata recall" headlights don't work good at night i have to use high bean because the low bean everyone complain about not able to see and i did receive a recall letter and i take it to the dealer but they say that there was no recall for this car and this is been goin on since i got the car

Tl* the contact owns a 2010 cadillac srx. while driving 70 mph in the rain, the driver and passenger side headlights went out and were inoperable. there were no warning indicators illuminated. the "check passenger side head lamp" message was displayed. the vehicle was taken to bud weizer motors (2676 milwaukee rd, beloit, wi 53511, (608) 466-1772) where it was diagnosed that the headlights needed to be replaced. the vehicle was not repaired. the vehicle was taken to an independent mechanic who replaced the headlight assembly and light bulbs; however, the failure recurred. the manufacturer was contacted and referred the contact to the local dealer. no further assistance was provided. the failure mileage was 142,000.

Tl* the contact owns a 2010 cadillac srx. the contact stated that condensation was present inside the front driver's side head lamp assembly. also, the passenger side head lamp assembly was foggy. the failures caused the headlights to illuminate dimly. the cause of the failures was not determined. the manufacturer and bellevue cadillac (600 116th ave ne, bellevue, wa) were notified of the failures, but no assistance was offered. the vin was not available. the failure mileage was 50,000.

Low beam headlights have become so dim, driving at night is very difficult without using the high beams. using high beams creates a safety issue for oncoming drivers, so this isn't an option. replacing the headlights with oem products is a short term fix as the replacement product is as defective as the original. i've researched this and found this is a known problem on cadillac srx from 2010 to 2015. gm has not issued a recall to resolve this safety hazard they created.

I am issuing with the headlight low beam. the light is very dim. i have noticed several complaints on the same issue. cadillac still has not issued a recall for this problem. this problem is a safety issue, driving visibility is low this could result into an accident. i have had the outside of the headlight clean, but no difference in low beam visibility. this is a safety issue gor many drivers.

Cadillac 2010 srx has moisture in both headlamps again. left headlights has stopped working, right side is works on and off. headlamps have been fixed previously due to moisture. when will the federal government and/or cadillac going to have a recall on this? this is a common safety problem with these cars and are extremely dangerous to drive during rain, snow, or at night. help!!!

Headlights collect moisture in lens cover and over time the headlights burn out leaving you with a vehicle with no headlights. approximate repair cost by cadillac dealership $2500.

Tl* the contact owns a 2010 cadillac srx. while driving at night, the headlights failed to illuminate. the vehicle was taken to worley auto sales (5042 princeton glendale rd, liberty township, oh 45011, (513) 737-8677), but was not diagnosed or repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 87,000. the vin was not available.

Headlights have been filled with condensation for over 4 years and dealer says it would not cause any issues, purely a cosmetic issue. now headlights are malfunctioning, with low beam alternating between working and not working, and can only flash high beams, not keep them on for night driving. the lawsuit chester steele v gm is only limited to california, one of the driest states. with recent below 0f temperatures the condensation has most likely fried the connections from freezing, thawing, and refreezing. gm knows this is a problem, and will not address it except with at least a $2,000 bill to fix it.

Hid headlamps short out due to water intrusion in headlamp and location of ballast that allows water to intrude into ballast and short out. cannot just replace ballast and projector hid as it will happen again. costs over $1600 to replace whole hid headlamp assembly. safety issue and extended warranty that i purchased does not cover. i now see on the internet that this has been an ongoing problem on this model and gm has not done a recall for water intrusion. poor design as ballast is underneath lamp and service tech says there is no seal between hid and ballast so water instrusion in lamp gets to ballast. this lamp is a complicated shape and probably very hard to make a water sealed lamp.

The headlights fill up with moisture. this makes the lights so dim you can't even see the road.

Brakes are constantly locking up as i drive down the highway. the lights are defected. i've replaced the bulbs numerous times but you still can't see how to drive at night time. also, something is wrong with the rear suspension.

Driver side headlight does not work as condensation build up blows out the lamp. this has been replaced two times and is now out the third time. this is a safety issue on this model and cadillac does not even make a replacement that does the same thing after a short period of time that a new unit has been installed.

I sae that in california there was a class action filed against gm for faulty headlights. one of my headlights just went out and i am look for a fix/replacement. i changed the bulb but that did not work

Tl* the contact owns a 2010 cadillac srx. the contact stated that the headlights did not function due to moisture build-up. the vehicle was taken to tustin cadillac (located at 8401, 50 auto center dr, tustin, ca 92782, (866) 861-7452) where it was diagnosed that there was a leak and the headlight assemblies needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and did not assist. the approximate failure mileage was 36,500.

Headlights are very dim due to moisture from a lack of sealing.there also seems to be a lot of others owners having problems with timing chains.

Tl* the contact owns a 2010 cadillac srx. the contact stated that moisture accumulated in the headlights, which led to the passenger side headlight shutting off. the contact was driving approximately 65 mph at the time of the failure. the vehicle was taken to flow cadillac (336-760-7000, located at 1400 s stratford rd, winston-salem, nc 27103) where the headlight assembly was replaced; however, the failure recurred with the driver's side headlight. the manufacturer was made aware of the failures and stated that the warranty was expired. the vehicle was not repaired. the failure mileage was approximately 117,268.

Headlight housing is not sealing properly. water can penetrate inside assembly and then condensate. this leads to clouded headlights which does not properly illuminate the road. furthermore, it causes oncoming driver to miscalculate vehicle location and distance. this issue is prevalent throughout this headlight style. manufacturer should be held responsible.

My wife was 25 miles from home at 10:30 pm and called me stating that neither headlight was working. both had condensation in the housing. only alternative was to tow it home or drive with fog lamps on.neither headlight is working, high or low beam. this is totally unacceptable for a vehicle with 60,000 miles. called cadillac and was told you are out of warranty, you will pay all costs to fix this problem.

Headlights are extremely dim and basically unusable unless the brights are on. i also have condensation in the passenger side headlight fixture. this causes the lights to be even more dim coming from that headlight.

Visibility at night is so poor that i don't feel comfortable driving this vehicle after dark. it is like the lights are working about 30%. i looked online and noticed there is a pattern with this make and model and the poor visibility/lighting at night. this is a horrible safety issue and a recall needs to be issued. consumers expect cadillac to be above the standard and we pay more for that. we should not have these kinds of issues and be expected to pay out of pocket to repair them. a recall should be issued to make these vehicles safe to drive at night.

Low beam headlights too dim, can not safely drive at night.

Headlights are so dim oncoming cars do not see me and have swerved into my lane in attempt to pass.

Head lamp is wet inside the houseing and condensation is collecting.

Condensation in headlights causing visibility issues and interfering with the electrical components for headlights to work properly. this is a major issue and needs to be fixed since i have a bad eyesight and young children in the home.

The lites are to dim, at nite to see the road at a safe distance ahead. we are concerned about seeing people, animals, debris. holes etc. we have bought the brightest bulbs that is acceptable to gm spics, we had them installed by a gm dealer, the results were a very minimal improvement . gm dealer said the only other option is to buy a reto fit kit at a cost of $400. bulbs $200. and then labor cost. to me if i am having these serious issues there r many others also this a danger to me, fellow drivers, animals, and people. please investigate this matter. i believe there should be a recall. please keep me posted on this investigation.

Headlights have faulty seals causing condensation and water to lay inside the headlight causing the headlights to short out without any warning while driving on the highway at night, this is a very serious safety issue! why is this not a recalll? seems pretty serious 70mph an any second complete darkness

Tl* the contact owns a 2010 cadillac srx. the contact stated that the headlights were very dim and did not shine brightly enough. as a result, the contact could not see the road while driving at night. the contact purchased replacement headlights and took the vehicle to an independent mechanic where the lights were replaced; however, the failure recurred. the vehicle was not taken to a dealer and was not repaired. the manufacturer was made aware of the failure, but did not assist. the approximate failure mileage was 170,000. *bf*jb

Takata inflators: headlights are very dim. can not see the road at night. manufactures defect may cause and accident due to poor visibility at night

Faulty headlamp that i keep having to replace something on it because it keeps going out and ac will not get cold on level 1,2, or 3. it's giving faulty codes.

Headlights are very dim. replaced numerous times with higher lumen bulbs but remains dim. dealer has no idea.

Had a bit of headlight condensation during a heavy rainfall but sun came out and dried it up and it worked fine. gone thru many car washes since. 2 years later took the vehicle in to the dealership and asked if they could wash off the road salt after installing new tires. after getting it back the passenger headlight was all foggy and full of water and condensation. cmon cadillac you guys know of this problem and you hold the pressure washer on the headlight until it's full of water. i then get a call asking if i want to upgrade to a newer year... what a way to increase business and lose a customer. a well documented and known problem and you deliberately work on it until it costs your client money and it's a safety issue. what next ? what if it was a brake problem.. don't trust the dealerships at all. used to think there was more of a reputation and more integrity.. lost all faith in good business practices.

Moisture, condensation, dim, clouded and improperly illuminate the road on left driver side. the passenger side was replaced before we took ownership. the passenger side has been replace with aftermarket assembly after it was damaged.

The headlights have water in them and are constantly getting shorted. happened to me at night on a highway. had to get off the highway immediately and figure out an alternative. pretty scary.

Both front headlights appear to have condensation and/or water inside. the low beams no longer provide adequate light for me to safely operate my vehicle after dark, and even suddenly totally blacked out one night! oncoming drivers were flashing their headlights at me, and i was forced to drive with the high beams on continuously. i called the local cadillac dealer service dept and was told they haven't heard of any problems with srx headlights.

When car was exposed to a heavy rain, both headlights went out due to water draining into the headlights. per class action lawsuits and cadillac forums, this is a widespread problem. cadillac (gm) does not take responsibility for the issue.

The headlights to my cadillac srx 2010 quick working at 79,200 miles safely. the dims have always been less bright than other vehicles when first purchased however i understand this is a common concern. the dims however got worse just a few days ago. so much so that i was not sure that the lights were even on while driving from the city to the country where no additional light is available to supplement the headlights. all lights still work however the dims are beyond dangerous. i was getting flashed by other drivers on the road to turn the lights on while the dims were still on and flashed when i had to drive with my bright lights on for adequate driving lights. i had to drive over the weekend in foggy conditions which were even more dangerous hoping that i would not be killed by oncoming traffic. i have taken a picture of the highway while driving with my dims on which i have attached to this file. as you can see, there is no light to be had and the only way to see a bit more in front of you is to turn the speedometer lights all the way down. i can't imagine what it is going to be like to drive in blizzard like conditions this winter with these headlights. cadillac needs to be forced to recall these headlights! based on my research of these lights, this is a massive issue. the only reason way the recall hasn't been forced is because it always happens outside of the extended warranty where you have to pay to get diagnostics done on it. conveniently for cadillac, they just make it past that mark by 4,000-7,000 miles. this is not right.

Tl* the contact owns a 2010 cadillac srx. the contact stated that the front passenger low beam headlights shorted more than twice. the bulb was replaced by the contact. during the third failure, the bulb failed to illuminate. the contact was uncertain as to what was causing the failure. the dealer (james hodge chevrolet of broken bow, 1207 s park dr, broken bow, ok 74728, (888) 592-3964) inspected the vehicle and provided testing to check for moisture within the headlamp assemblies, but was unable to determine a remedy to prevent the failure. the manufacturer was notified. the approximate failure mileage was 116,003.

Lost both low beam headlamps while driving home 12/22/2017. had to turn on fog lamps to see. this was after dealer had my vehicle 3 times to1)replace right low beam bulb; 2) ballast; 3) igniter and ballast. over $700 spent to date and evident now with both low beams out more work needed to repair.

The low beams lights some times they both work and some times just one works and sometimes neither lowbeam light works at all can drive at night i have replaced the bulbs and the still do not work and i have checked the fuses in my driveway

The headlights lights are not properly working. they're completely out!!! we can't drive at night unless we use the high beams. my husband and i had a friend replaced the bulbs on the side of the headlights because we thought that they were the issue. the main center lights were still out. we took it to discount auto parts and we were told that the wrong bulbs were used. after we purchased what we thought was the correct bulbs, the worker volunteered to put them in for us. after he was done, the lights still didn't come on. well, the lights on the side worked but not the main center lights. anyway, i goggled this to see if anyone else was experiencing the same issue. omg! so many people are having the same exact issue. a few people went to the cadillac dealer had the lights fixed and after a few weeks, the lights were out again. some people tried fixing the issue themselves and after working for a few weeks, lights were out again. yesterday, i saw two of the same cadillacs srx and noticed the same thing. the front lights were out and very dim such as ours. this is very dangerous!! people's lives are in danger. we noticed it when my husband had to rush me to the er late last year or earlier this year. it was around 11 pm and the street we had to drive down was completely dark. it was a two way street and we had no choice but to use the head beams when no cars was coming on the other side. we was so frightened when we had to turn them off because how dark it was. there were no street lights until we got close to the hospital. we had date night and stayed at a hotel and the area was around an indian reservation which is very dark. just thought i would mention our experience and how this issue is putting people's lives in harms way. i suggest that gm and cadillac fixed this problem that may be due to moisture coming in as stated from other owners.

The low beam headlights on my 2010 srx do not provide adequately light to safely operate the vehicle at night. the passenger side is acceptable but the drivers side is extremely weak! bulbs have been replaced with significantly upgraded bulbs without improvement. moisture/condensation occurs inside the lens and may be contributing to the issue. this has been an ongoing issue and only continues to get worse. online research has shown numerous post describing the same or similar issue. operating with high beam headlights provide adequate light but presents a possible safety hazard to oncoming traffic. seems that issue is related to gm/cadillac not properly sealing the headlight assembly. cost to replace/ repair is significant. since having properly lighting would seem like a reasonable safety concern i ask that you review this matter and issue a safety recall requiring the manufacturer to correct this issue at little or no cost to the owner. thank you for your help and consideration.

Tl* the contact owns a 2010 cadillac srx. the contact stated that while driving at night approximately 20 mph, the headlights failed to illuminate. the vehicle was taken to king o'rourke buick gmc dealer, located on 756 smithtown bypass, smithtown, ny 11787, phone: (631) 482-7312, where it was diagnosed that the headlights retained water causing the lights to fail and needed to be replaced. the vehicle was not repaired due to the repair fees. the manufacturer was not contacted and made aware of the failure. the approximate failure mileage was 72,300.

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