We have classified the 53 complaints from 2010 Cadillac SRX about ELECTRICAL SYSTEM into the following categories.
Driving in a heavy rainstorm, increased velocity of wipers to high. they froze & all warning lights on the dash board lit-up indicating numerous problems such as abs, traction control, etc. extremely dangerous driving on a three lane road at dusk with non wipers/visibility. *tr
One of first new srxs sold in 2009. started with intermittent failure of power windows, followed by failure of nav/radio display and eventually replaced. then issues with back-up camera screen would not pop up during reverse so could not see or use camera. technicians unable to diagnose problems because the connection port to car's computer failed. seats ripped out and connection rebuilt. auto rear tailgate with safety sense close failed as i reached into get package out as tailgate went up. supports failed causing tailgate to crash down on me trapping me with legs out back of car. not only did supports strut fail but safety close mechanism failed. wife had to manually release and raise tailgate to free me. then ac failed on way back from long trip. computer issue and part failure according to dealer. camera and info screen locked up again and was repaired. two weeks ago while traveling on highway approx. 65 mph engine started shaking completely out of sync with cylinders banging and decrease engine power light came on. without warning and not hitting brakes suddenly lost speed and was almost run over by truck behind us because of abrupt deceleration. barely had enough power to get off and up exit ramp. turned out to be computer failure for engine. last weekend while backing up watching mother and child through back-up camera pass behind me , camera failed screen went blank but still showed park assist symbols. screen would not clear but symbols frozen on screen when shifted into drive. went to home depot came out , car would not sense remote unable to start. had same issue 1 year previous and remotes replaced. put remote everywhere in car still could not start. asked cadillac to ensure me car was safe . they said they could not. asked to get another car until end of lease or out of lease. they said no. i am worried car may have safety failure. *js
Tl*the contact owns a 2010 cadillac srx. while driving 35 mph, the lights on the instrument panel suddenly turned off. the contact drove two miles and the lights except the speedometer became visible. the vehicle was taken to an authorized dealer where the instrument cluster was replaced under warranty. the contact called the manufacturer who took the complaint and stated that a representative would contact him. the failure mileage was 9,017. updated 1/06/11*lj the consumer also stated the battery died three times. updated 04/07/11
Tl*the contact owns a 2010 cadillac srx. the contact attempted to start the vehicle but it did not responded. she called the dealership and a technician came out and started the vehicle. the contact later noticed that the vehicle was still having start-up problems. she sent letters to the manufacturer but received no correspondence. the contact requested that the vehicle be traded for another but was informed that she would have to pay more to do so. the current mileage was approximately 3,850. the failure mileage was 367.
The whole car is a shame. wiring harness fell and melted, lost brakes, computer wouldn't allow car to start, stabili track, power steering, radiator all failed. no side panels installed in door jams. *tr