Problems with 2007 Buick LaCrosse EXTERIOR LIGHTING

Tl* the contact owns a 2007 buick lacrosse. the contact received notification of nhtsa campaign number: 14v755000 (exterior lighting); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2007 buick lacrosse. the contact received a notification of nhtsa campaign number: 14v755000 (exterior lighting); however, the parts for the recall repair were not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. parts distribution disconnect. *cn

Tl* the contact owns a 2007 buick lacrosse. the contact received notification of nhtsa campaign number: 14v755000 (exterior lighting) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

My low-beam headlamps went out on january 9, 2015, which i was not aware of until a police officer pulled me over indicating to me that i had no headlights. i had to drive home with my high beams on. i had to leave work early all last week in order to get home before dark. i went on line yesterday and typed in my make model and year of my vehicle and found out that there is a recall for my type of vehicle for the headlamps. contacted buick and was informed that they can not fix this problem yet because there is no "official" recall for this problem. this is a danger when someone's headlights go out all of the sudden while you are driving at night; this could cause a major accident which could involve lives. they informed me i have to wait to get the "official" notice before they can fix the problem or i can bring in my vehicle and have it looked and fixed at my expense. this is a serious problem and should be taken care asap by buick at their expense, not the expense of the driver of the vehicle informing them that this problem has already occurred? please look into this matter and let me know how soon can i get this problem fixed. thank you. *tr

Tl* the contact owns a 2007 buick lacrosse. while driving 25 mph, the headlights turned off intermittently. the contact received notification of nhtsa campaign number: 14v755000 (exterior lighting); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the failure mileage was approximately 50,000.

Tl* the contact owns a 2007 buick lacrosse. the contact received notification of nhtsa campaign number: 14v755000 (exterior lighting); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2007 buick lacrosse. the contact stated that while driving at approximately 25 mph, the headlight on the passenger side was not illuminating. the failure recurred several times. the vehicle was not diagnosed or repaired. the contact received a recall notification of nhtsa campaign number: 14v755000 (exterior lighting) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure. the failure mileage was 93,717. updated 6/8/15*cn the consumer stated the vehicle was taken to the dealer for the recall repair. updated 11/23/2015*js

Tl* the contact owns a 2007 buick lacrosse. the contact received notification of nhtsa campaign number: 14v755000 (exterior lights) and stated that the part needed for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

I went to my mechanic. he was able to get a temp hmd replacement part in about 3 days. he installed the temp replacement part and explained to me what happened to the disfunctioning hdm. that was in 07/2014.my buick was in the recall for the hdm malfunction. upon receiving the recall letter, i took my buick to the dealership and was informed there were no replacement parts available at that moment. i should check back or receive a phone call from the dealership when said part would be available. i explained that the part was replaced prior to the gm recall. the recall notice was on 01/2015 from global vehical safety in milwaukee, wi. as far as the dealership, i never heard anything back from them. on 10/27/2015, i submitted a reimbursement claim for out of pocket pay according to the instructions stated on that form, to the dealership. after 3 months of no response from the dealership, i went in and talked to them directly. they stated that a perm replacement part was not available yet so my claim would not be processed until gm annouced a part was available and a second letter was mailed to me. another 2 months passed and no calls or letters from gm or the dealership. i went in directly to the dealership again and they said they have to wait for an "official" authorization from gm to start the claim process. i feel as if gm and the dealership are not working on this matter to the fullest or even any effort to resolve this situation. it's funny yet sad that my mechanic replaced the hdm in roughly 5 day or so, which by the way, is still performing perfectly fine. yet this major auto company(gm) cant resolve this issue with the hdm part. really?! someone needs to take a closer into this situation. i ,personally, feel as if gm and the dealership are trying to turn away from this "major" problem so many are effected by.(update-mrs allai passed away 11/2015. i am her son)

Tl* the contact owns a 2007 buick lacrosse. while driving approximately 55 mph, the driver side low beam headlight failed without warning. the bulb was replaced; however, the failure recurred. the failure also recurred on the passenger side low beam headlight. the contact received notification of nhtsa campaign number: 14v755000 (exterior lighting); however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the approximate failure mileage was 115,000.

Tl* the contact owns a 2007 buick lacrosse. while driving at 55 mph, the low beam headlamps shut off without warning. while driving at night, the failure recurred. the vehicle was not diagnosed or repaired. the contact received a notification of nhtsa campaign number: 14v755000 (exterior lighting); however, the parts needed to do the repairs were not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the failure. the failure mileage was 37,000.

Tl* the contact owns a 2007 buick lacrosse. the contact stated that the headlamps flickered occasionally. the contact received notification of nhtsa campaign number: 14v755000 (exterior lighting); however, the parts to do the repair were not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the failure. the failure mileage was approximately 50,000. vin tool confirms parts not available. updated 05/10/16*lj

Tl* the contact owns a 2007 buick lacrosse. while driving 35 mph, the low beam headlights failed without warning. the contact received a notice for nhtsa campaign number: 14v755000 (exterior lighting) in january 2015. the dealer was contacted and informed the contact that the recall remedy was not available. the vehicle was not repaired. the contact felt that the manufacturer had exceeded a reasonable amount of time for the recall repair. the failure mileage was 114,000. updated 11/06/15*lj the consumer stated between 09/09/15 and 09/28/15, she experienced two more incidents where the low beams lights went out while driving. updated 04/05/16.*jb

Tl* the contact owns a 2007 buick lacrosse. while driving at a low speed, the low beam head lamps failed to illuminate. the vehicle was not diagnosed or repaired. the vin was included in nhtsa campaign number: 14v755000 (exterior lighting); however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the failure. the failure mileage was 55,000. ma 08/13/15

We were 60 miles from home having dinner. got in the car after dark to come home, started it and no headlights. low beam headlights failed to come on whether by auto or manual switching them on. we had high beam but no low beam or daytime running light. this is very dangerous. it is our only vehicle for daily driving. we need this repaired under the 12-1-2014 recall from buick. *tr

Tl* the contact owns a 2007 buick lacrosse. while driving at night, the exterior lighting became inoperable. the vehicle was taken to an independent mechanic who stated that the vehicle was operating as designed. the contact received notification of nhtsa campaign number: 14v755000 (exterior lighting); however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the failure. the failure mileage was 38,000.

In early december 2014, the low-beam headlights stopped working permanently. replacing the hdm module does no rectify the situation and the fuses and lamps are in good working condition. i have been driving 7 months with high-beams only, which endangers other drivers and puts me at risk of head-on collision. other people have indicated their cars have burned because of this situation. i first noticed gm's public acknowledgment of the defect in december, but nearly 7 months later, they have neither notified me nor announced a way to fix the problem. my dealership has no remedy to offer. in one week my state inspection expires. after that i will not be able to drive the car or sell it.

Tl* the contact owns a 2007 buick lacrosse. the contact stated that the recall notice for nhtsa campaign number: 14v755000 (exterior lighting) was received in january of 2015. after contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. the contact had not experienced a failure.

Tl* the contact owns a 2007 buick lacrosse. the contact received notification of nhtsa campaign number: 14v755000 (exterior lighting); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. updated 09/09/15*lj updated 12/10/15 *js

Tl* the contact owns a 2007 buick lacrosse. while driving 40 mph, the headlights failed to function. the contact received notification of nhtsa campaign number: 14v755000 (exterior lighting); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure. the failure mileage was 42,000.

Tl* the contact owns a 2007 buick lacrosse. the contact stated that while driving at approximately 55 mph, both headlights failed without warning. the contact had to engage the high beam headlights in order to view the road. the contact stated that the high beam headlights had to be engaged each time the vehicle was driven at night. the contact received notification of nhtsa campaign number: 14v755000 (exterior lighting) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the failure. the approximate failure mileage was 158,000. vin tool confirms parts not available.

Tl* the contact owns a 2007 buick lacrosse. the contact received notification of nhtsa campaign number: 14v755000 (exterior lighting) and stated that the part and the permanent remedy were not available. the dealer did not give a specific date for when the part would become available. the manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. the contact was not experiencing a failure.

Tl* the contact owns a 2007 buick lacrosse. the contact received notification of nhtsa campaign number: 14v755000 (exterior lighting); however, the part to do the repair was unavailable. the contact stated tat the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2007 buick lacrosse. the contact stated that a recall notification was received for nhtsa campaign number: 14v755000 (exterior lighting). the dealer was unable to supply the part beyond a reasonable time frame. the contact was experiencing the random failure of the low beam head lamps failing to work. the contact had to apply the high beams when the failure happened. the vehicle was taken to an independent mechanic who replaced the headlamp relay. the contact was unable to obtain the part from the dealer for the recall repair for longer than two years. the vehicle was repaired. the manufacturer was notified of the failure. the failure mileage was not available. vin tool confirms parts not available.

Tl* the contact owns a 2007 buick lacrosse. the contact stated that nhtsa campaign number: 14v755000 (exterior lighting) exceeded a reasonable amount of time for repair. the dealer stated that the parts were not available. the manufacturer had not determined a solution to deter the failure. when the vehicle was started, the low beam headlight exploded on the front passenger side. the vehicle was taken to the dealer. the vehicle was repaired. the failure mileage was 108,000.

Tl* the contact owns a 2007 buick lacrosse. the contact stated that the low beam head lights failed on numerous occasions. the contact received notification of nhtsa campaign number: 14v755000 (exterior lighting); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the failure mileage was unknown. updated 7/29/15*cn updated 9/24/15 *js

The headlamp driver module burned a hole in the engine fuse box. the hdm is now fused into the fuse box and can't be pulled out to replace it. recall 14v-755 will replace the hdm. but the gm said i have to pay for the replacement of the fuse box. the hdm failed as the recall said. *tr

Tl* the contact owns a 2007 buick lacrosse. while driving at night with the low beam headlamps activated, the lamps would suddenly malfunction and shut off. the cause of the failure was not diagnosed or repaired. in january of 2015, the recall notice for nhtsa campaign number: 14v755000 (exterior lighting) was received. after contacting both the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be provided. the failure mileage was 135,000.

Tl* the contact owns a 2007 buick lacrosse. the contact stated that the low beam headlights failed during the night and the high beams were required. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 92,000. the vin was not available.

Tl* the contact owns a 2007 buick lacrosse. while the vehicle was parked, the head lamps failed to illuminate. the failure recurred intermittently. the contact received a notification of nhtsa campaign number: 14v755000 (exterior lighting); however, the remedy for the recall was still under development. the manufacturer was notified. the failure mileage was 65,000.

While driving at dark low beam headlights shut off. high beam still worked. after several minutes low beams started working again. this has happened to me 3 times now. *tr

Tl*the contact owns a 2007 buick lacrosse. the contact stated that while driving approximately 35 mph, the head low beam lights seized causing the contact to crash into the dumpster. as a result of the failure, the driver side head light became damaged. the vehicle was taken to the dealer. the vehicle was repaired. the manufacturer was notified of the failure. the approximate mileage failure was 203,000. ..updated 02/24/15*bf updated 9/21/2017*cn

My wife was taking her father to the hospital when she the low beam headlights were to come on they did not. she had to drive the rest of the way with only her parking lights on. this is not the first time this has happened in 2013 we had to replace a relay under the hood in the fuse box for the same issue. this time we took it into our local parts shop to replace the relay and found out that the fuse box had melted together and have had it towed to be repaired, this was on a 2007 buick la cross. i understand this is not the first time this has happened this type of vehicle and i believe it should be repaired by the dealer and a safety recall started. *tr

I was driving on interstate at night 65 mph and my headlights automatically went off. they would not come back on. i drove with high beams until i could get off an exit. sat there and tried to get them on...no luck. finally they came back on and 15 minutes later they went off again. i had to drive home with my high beams on for 35 minutes. took it in to gm certified service dept. and they said there was nothing wrong with the low beams. driving home from service dept, they went out again !!!!!! what is the problem with this?. very very dangerous and cannot drive my car because i am not sure when the lights will go out....thunderstorms, night time, snow, etc....i need my low beam lights !!!! i am calling the service dept. again tomorrow and demanding they fix this problem before i have a serious accident !!!!!!!!! *tr

Tl* the contact owns a 2007 buick lacrosse. the contact stated that while driving at approximately 45 mph, the low beam head lights failed without warning. the failure occurred on six occasions. the vehicle was taken to the dealer where it was diagnosed that the dim light sensor needed to be replaced. the vehicle was repaired but the failure persisted. the manufacturer was not made aware of the failure. the mileage was 87,000.

Parked with low beam headlights on and they suddenly shut off. turned them off and back on manually with no affect. turned on the high beams and had light. about 5 minutes later while driving the low beams returned. a second incident occurred on september 25, 2014 while driving 60 mph. low beams went out was able to switch on high beams, although somewhat diminished, low beams returned within 10 minutes of driving with diminished high beams. *tr

Tl* the contact owns a 2007 buick lacrosse. the contact stated that while driving approximately 65 mph, the low beam head lights malfunctioned. the low beam would turn off independently. the vehicle was not taken to the dealer for a diagnostic testing. the manufacturer was notified of the failure. the approximate failure mileage was 69,500. updated 10/31/14*lj updated 4/27/2015 *js

Tl* the contact owns a 2007 buick lacrosse. while exiting a parking lot, the low beam headlights failed to illuminate. the contact indicated that the high beams had to be used due to the intermittent failure. the vehicle was taken to an independent repair shop and the technician stated that the fuse box assembly needed to be replaced. the vehicle was repaired and the manufacturer was notified. the approximate failure mileage was 69,424. updated 11/20/14*lj updated 8/17/2015 *js

Tl* the contact owns a 2007 buick lacrosse. the contact stated that while driving at 25 mph, the entire warning panel illuminated and the electrical system failed. the vehicle was then pulled to the side of the road and restarted but no lights illuminated in or outside the vehicle. the failure recurred several times. the vehicle was taken to the dealer, where it was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was unknown. updated 09/08/15*lj updated 9/29/2017*cn

Tl* the contact owns a 2007 buick lacrosse. the contact stated that nhtsa campaign number: 14v755000 (exterior lighting) exceeded a reasonable amount of time for repair. the dealer stated that the parts were not available. the manufacturer was not made aware of the delay. a remedy had yet to be determined for the recall. the vehicle was not repaired. the contact had not experienced a failure. updated 7/21/15*cn the consumer stated while driving, the head lights failed. the consumer was informed there was no permanent fix at the moment. updated 03/08/16.*jb

2007 buick lacrosse. consumer writes in regards to headlight module recall notice problems. *smd the consumer was informed there was no fix for the problem. *jb

While driving at night, the headlights will turn off. you are left driving blind at full speed. it has happened a number of times. i took it to the garage and they could not duplicate the issue so they were not able to fix it. with winter coming on and sunset happening earlier each day, the amount of time driving in the dark increases. this is unsafe for myself and other drivers that may not see me due to my headlights going off all of the sudden. *tr

While driving at night, all of a sudden the headlights will turn off leaving you travelling along the highway at 60 to 75 mph (depending on what type of highway, interstate or limited access roadway you are on). this leaves you moving with no idea where there is a safe place to pull over to get out of the travel lanes. this has occurred numerous times, and i am asking to be reimbursed for the expense of repairing this defect. *tr

Tl* the contact owns a 2007 buick lacrosse. while driving various speeds at night, the low beam headlights failed to illuminate. the high beam headlights were activated in order to continue in operation. the vin was included in nhtsa campaign number: 15v519000 (exterior lighting); however, the part needed to perform the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the failure mileage was unavailable. vin tool confirms parts not available.

2007 buick lacrosse. consumer writes in regards to vehicle low beam headlights recall repairs. *ld the consumer received a recall notice in january 2015, for the exact problem he paid to have fixed on june 26, 2014. the consumer has since sold the vehicle. *jb

Tl* the contact owns a 2007 buick lacrosse. the contact stated that while driving at approximately 50 mph, the headlights shut off. the vehicle was taken to an independent mechanic who diagnosed that the headlight module needed to be replaced. the vehicle was repaired but the failure recurred. the failure mileage was approximately 80,000.

On july 20 i filed a report with the iowa attorney general. i next received a letter dated july 27 from the iowa attorney general that all my information had been sent to the nhtsa. today i checked with the nhtsa to get an update on what is happening. they said that they do not have any record on my problem. i contacted the iowa attorney general office and they assured me that everything was forwarded on july 27 to the nhtsa. i am wanting to know what the latest status is and current information. [xxx] [xxx] sanborn, ia. 51248 [xxx] home [xxx] cell information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'*jb

Tl* the contact owns a 2007 buick lacrosse. while driving the vehicle at night, the low beam headlights would not operate. the contact indicated that the failure was intermittent. the vehicle was taken to the dealer and a relay was replaced, but the failure continued. no further information was available. the manufacturer was notified. the failure mileage was 95,000. updated 10/9/15 *ln *cn

While driving at night both headlights failed to work without warning headlight relay failed several incidents posted on line. after arriving at work was unable to exit the vehicle because both inside and outside door handles failed to open the door. car is currently at a body shop attempting to open the door. *tr

Tl* the contact owns a 2007 buick lacrosse. the contact stated that the vehicle low beams headlights failed. the vehicle was taken to the dealer where it was confirmed that the headlights had blown and needed to be replaced. the vehicle headlights were replaced however, the failure recurred. the contact stated that the failure had recurred approximately every 90 days for two years. the contact received notification of nhtsa campaign number: 15v519000 (exterior lighting) however, the part to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for recall repair. the manufacturer was not notified of the failure. the contact had not experienced a failure. the vin was not provided. updated 05/10/16*lj the consumer stated the dealer replaced the headlight at no charge. updated 05/11/16.*jb