On may 9, 2018, the vehicle underwent the recall #u36/nhtsa18v-205 to seal the potential water intrusion that would affect the body control module. however, on december 16, 2019, a noticeable amount of water was located on the passenger floor board and after driving for 20 minutes on the freeway at 65 mph, we experienced what we found out to be later water intrusion that affected the body control module. as recall #u36 describes we experienced the following issues: 1) the turn signals spontaneously engaged as well as did not engage when requested, 2) the fan did not operate, 3) the passenger side front and rear doors would lock/unlock randomly, 4) a warning symbol displaying on the dash indicating that the proximity sensors are not functioning, 5) a warning symbol displaying on the dash indicating that the parking brake was not engaging while driving without prompt from the driver, 6) the headlights were rapidly alternating from high beams to low beams, 7) complete loss of headlight function during hours of darkness. based off of the aforementioned incident, it appears that either: 1) the recall was never performed on may 9, 2018 as indicated on the scanned invoices or 2) the recall that was performed on may 9, 2018 was not properly completed. on january 3, 2020, the dealership considered the vehicle fixed by only replacing the bcm. the dealership failed to identify the location of where the water entered the vehicle cabin. therefore, they failed to fix the underlying problem that caused the damage to the bcm and future damage can be expected to occur from water entering the vehicle cabin.
Hello, i bought an alfa romeo stelvio 2018 on december 31st 2018, pre-owned with 4800 miles. at 7900 miles the brakes warning came up, i took the car at the alfa romeo dealership. they replaced the rear brake pads and rotors, they also made me pay for it saying it wasn't under warranty, which i don't understand because alfa romeo warranty for the brakes service is up to 12,000 miles or 1 year ( the car now has 8100 miles). while at the dealership they also did earlier the 12 months service. after scanning the entire system i've been told that the car was in great shape. i picked up the car from the dealership, and i was driving back home, after driving about 60 miles, the entire electronic started to act really weird, i was getting countless warnings on the dashboard, the turn lights stopped working, all lights around the car started randomly flashing, the car stopped accelerating, ac system stopped working the windows got foggy i couldn't see anything, i was on the highway running 60/70 miles/hour, almost got into an accident while trying to pull the car over on the side of the road. this is a big safety/reliability concern of mine, the car totally stalled while running at 60/70 miles/hour on a highway, putting my safety/life at big risk. the car is currently back to the dealership. i'm seriously thinking to have the car replaced or reimbursed. is there any kind of action i can take with alfa romeo usa to have the car replaced/reimbursed? best regards, *tr