Unintended acceleration problem. two episodes, months apart, both at very low speed. was stopped behind two cars. two cars in front started up to go through intersection. i took my foot off the brake and moved it to the gas pedal. car started up normally. then a child pushed to crosswalk signal which started to flash. i moved my foot to the brake pedal, and the car started slowing down normally, but then the car suddenly lurched forward. both i and the passenger thought we had been rear-ended (but there was no car behind). it was a similar feeling to when the cruise control kicks in to accelerate, but no cruise control had been activated. i took my foot off the brake and slammed it back on the brake, and the car stopped. the previous episode had a similar series of events.
1) seatbelt twists and gets jammed in the guide near the retractor. seat belt pulls out, but then will not retract as it is wedged in the guide.this has happened numerous times, but now it is quite wedged. and unusable at the moment. 2) cable that pulls the side door open and closed has rusted and broken. this was subject to a toyota voluntary service campaign, but my problem started after the expiration of the service campaign.
While my vehicle is in motion on city streets and highways at speeds between 35 and 55 mph, on a straightaway and curve, the stability control light/and alarm comes on randomly. sometimes it's just the alarm that sounds, and sometimes the alarm sounds and the brakes activate and the minivan swerves. was the most frightening and dangerous experience ever with my young grandchildren riding with me. i actually had to pull over to the side of the road to calm myself. this has now happened on several occasions with today (7-24-19) being the latest experience.
Started having problem with the doors on the van the front door was the first problem with a failed door cheek causing the door not to be able to be opened had to force it open and remove the door cheek due to a weld that had broken away from the door is why it failed and the second was the power sliding door on the passenger side the door quite working and then when switched into the manual mode i was unable to get the door to close or it would close them come back open it took almost a hour to get it to close and stay closed. this being the car i transport my kids in that's a big safety issue to me knowing the door may not work or may not say closed while driving please help.
Traction control all of a sudden started turning on at every turn automatically making the car lock its brakes i'm pretty sure this is not the first you guys have heard of this
Developed multiple cracks on the dash around the airbags on passenger side. toyota is not covering this under warranty.
While driving on a highway, there was no sign of a falling/kicked up object, there was a sudden loud pop. almost as if a boulder hit the car. the sunroof was shattered in a million pieces, with no depression in the glass, indicating an explosion from the inside out. the only vehicle near, was a minimum of four car lengths in front of my car. fortunately, the sunroof was closed and no glass fell inside the car. however, after stopping and driving again, the glass broke apart and flew into the road.
Fyi: i am a nhtsa employee; i'm the lead engineer for fuel economy. i sit at w43-448. the driver side door panel pops out and gets stuck on the jamb on the floor and then you cannot open the door from inside. the main problem is in the way the handle is secured to the door steel.. it is a plastic piece inside and when it wears from pulling on it, it slips out. that puts tension on the plastic door clips around the edges that are supposed to hold the panel on. when the central anchor in the door handle goes, it causes the door to flex and the peripheral clips can't hold on so they pop out. when this happens, the door cannot open because the floor has a rise at the leading edge, and the panel has dropped below it, trapping the door. this happened with the original door, which was repair due to a deer running into the vehicle. it eventually had to spend over $1000 to get a new panel from toyota and now, less than a year after being installed, this panel has also failed. toyota knows that there is an issue with these panels, but is clueless about how to employ a lasting fix. it's a poor design, especially with the main screw being located under the armrest/door pull, a location with experiences the most stress. there is a webpage that details similar issues, which can be found here: http://www.siennachat.com/forum/15-general-discussion/3366-2005-toyota-sienna-driver-passenger-door-panel-popping-out.html#/topics/3366?page=3
The rear door latch was recalled and replaced, it failed again, the rear door opens but then drops, it is a safety issue, i reported to toyota but they refuse to fix it again. serious safety issue stationary.
After multiple lawsuits filed, toyota issued an extended dashboard warranty to replace it until may 31, 2017. therefore, nhtsa was never involved with this case. since it was not a recall, there are still many affected toyota vehicle owners who were either not notified properly or learned about it too late. the problem occurred about 6 or 7 years later once they start driving; however, it was much later for those who do not drive their cars frequently or keeps the car in the garage or indoor parking facility as it has to do with the length of time exposed to the direct sunlight. not only is it a cosmetic and/or functional problem but also a driving hazard. as you can see from the uploaded picture, the shiny dashboard reflection is blocking the driver's view significantly when facing the sun direction. the problem exists in almost all toyota, lexus models produced between 2004 and 2011. i strongly urge that it should be a recall.
The driver side rear sliding door cable snapped and will no longer allow for the door to open
The front driver side door pops every time it opens and closes.
My rear hatch wont open with button up front or remote
Cable on automatic door have snapped. can not use the door.
The driver's side flap window detached from the metal frame, i cant get my state inspection to pass with this issue, i have my window taped. it is something a cannot fix, it is unbelievable that this could be happening. the fix is very expensive and i have no way to pay for this. if the window falls off completely can cause an accident. it happened when i was driving to work in the highway i suddenly heard as if my windows were open i looked thorugh my rear view mirror and the window was wide appart due to the wind but because it was still attached to the hinge and the shades were hooked to the glass it did not fall off completely.
I am currently having a problem with getting a repair on a recall you all investigated jun 03, 2008 campaign number 08v244000. after contacting a dealership for the repairs i was informed there was no recall and that they could only repair the recalls listed on their website. the corporate office was contacted next where i was told that the above mentioned recall wasn't a "recall" at all but a "customer safety protocol", and even though it had been issued in the past it was no longer available to me due to the original drive date being over 9-10 years ago by the original owner. there are service records indicating that the repair was made in 2009 under warranty. one of the documents listed on your site states that some of the repairs made under warranty may still need to be replaced. when i raise the rear hatch electronically the hatch will raise, pause, and then drop down part way and close the rest of the way without pushing the button to close it. if you are standing under it the door will drop down and hit you in the head.
My automatic sliding door cable has frayed. i can't use the door now. somehow i magically got it shut, but now it is completely locked down to try and protect the kids and to keep the van in a usable state (obviously you can't drive around a vehicle whose door won't close). the vehicle was stationary when this happened. it was over a couple of days from when i first heard a strange noise when the door was moving to when it stopped functioning altogether. the last time i tried to close it it had been opened on accident by a babysitter who didn't know and we had to keep pressing the manual open/close button continually and inch it to a closed position, because it kept trying to reopen the door. i have 6 kids, 5 in car seats. i really need to be able to access the babies car seats without climbing into the van. this is ridiculous. we are down to one door. also it is completely unsafe in the event that an accident were to occur. as a side note the motor seems to be working fine. the cables are the problem
I was driving from a major city highway onto a freeway. i was going 50mph and accelerating to the appropriate freeway speed of 60mph. at that time, i realized my rear wing windows were open (it opens at the rear of the car at an angle of about 1 inch) and i pressed the automatic closure button. i heard a loud 'pop' on the passenger side. i looked back and the window was gone. i pulled over to the side of the highway immediately. a car/jeep with a family in it pulled up behind me. they were hit by the window coming off of my vehicle. thank god no one was hurt, but it did cause damage to their vehicle. it shook both them and myself up. a window flying from a car on a highway could have seriously caused damage and injuries. we were very lucky. i called 911 to report that there was window debris on the highway, and told them where it was. that way i would not cause an accident. prior to this happening, there had never been any problems with our wing windows. at the time of the incident it was just past 9pm, i was going home from work and it was dark. i was accelerating from 50 to 60 on a highway. we live in the greater seattle area so the road conditions are always wet but it was not raining. it was about 55 degrees f outside. my theory about what happened to the window (coming from an engineering student) is that the plastic ball joint separated from its shoulder. the window caught the wind from the acceleration and the hinges were pulled off of their anchor. however, obviously this is only speculation. i have contacted my insurance company and got a quote from the toyota dealership. unfortunately, when i contacted toyota headquarters they were not interested and could not give me an explanation. i decided to contact you because i think there is a safety hazard with this window that should be looked into. parts shouldn't just detach from a vehicle.
Traction control sensor problem, 2004 toyota sienna xle, approx 128,000-133,000 miles. safety issue: while driving within the posted speed limits of 35-45 mph the van has seized up (slows down on it's own without warning) as an internal alarm simultaneously sounds (the first time it happened i didn't know the van had an internal alarm). this has happened four times, (sept. and october 2015, and twice this week 1/18/16 and 1/22/16). each time the vehicle was traveling on dry streets with the exception of the last episode. after the first episode i took the van to our mechanic on the day of occurrence; we took a 10 minute test drive where he ran diagnostic test however no problems were detected. the second time it happened our mechanic did some research and found out it was a traction control sensor fail. after today's episode i will have the sensor disengaged as we have had the van 12 + years and have not had a need for the traction control to take over. this is not only dangerous but very scary for the driver and passengers. please toyota, get this problem fixed.
- current mileage: 101,856 - concern 1: toyota sienna door check spot weld failure *driver's side front door was making loud noise, so i had it repaired at a repair shop around jan 15, 2015 at 98,985 mileage and paid $224.56. *same problem
When i am driving my 2004 sienna, its shaking so badly i feel like wheels going to roll out. also brake make worse, and engine mounts and transmission mount are very bad condition. i don't know why its bad breaking in rain.
Bought 4 new goodyear viva 2 tires in 2014 at walmart in haines city, florida just had my 2nd blowout due to sidewall separation at 55 mph. balanced tires and check pressures always. faulty product - walmart not willing to warranty said it's a manufacturers problem. please investigate this tire.
The cable snapped and the door will not close
2004 toyota sienna right side rear power door will not close. opens half way and then must be manually closed. cable broken. causes safety concern for passengers in rear seats ability to exit car in emergency. my grandchildrens lives are precious to me!
2004 toyota sienna drivers side door broken. internal door asymbly broke inside door. door hinges also broke. dealer said it would cost $2000 to fix. auto body shop repaired for $300. this was a safety issue and toyota should recall.
My van was parked on the drive way. suddenly i saw gasoline flowing from below of the van. there were not much gasoline left. somehow i could manage to take to the nearest toyota dealer. he said that it must be water drainage from ac system. after driving 200 meters it stops completely. i brought gasoline in a jar and car started but saw that the gasoline is dripping from below. again gave back to toyota dealer to take a look.
Right passenger door stuck shut. cables are fine. left power sliding door will not shut all the way draining battery every day cause the open door light stays on. 130,000 mi. other then that van runs great in mint condition. will never buy another toyota sienna after the problems with these doors.
I'm merely documenting that from the moment my rear door struts were replaced in 2012 due to a recall, they have not worked well. they continue to get worse. now in cold weather, they are unable to keep the door up at all. apparently there is no recall to fix the botched initial recall.
Toyota sienna door check spot weld failure - driver's side front door was making loud noise, so i had it repaired at a repair shop around jan 15, 2015 at 98985 mileage and paid $224.56. same problem came back after little less than 1 year at 102,000 mileage. youtube link with similar issue - https://www.youtube.com/watch?v=bxkwzlguak4
Spare tire support rusted and spare tire fell into road.
I am having problem with toyota motors sales, u.s.a., inc. service. toyota issued an important safety recall #a9e back in 2010 about a spare tire carrier cable. the remedy for it was applied to my car on 10/26/2010 at miller toyota in manassas, va. i thought it was over. in june 2014 i received another safety recall notice #e1s (interim notice) about the previous inadequate remedy procedure and i was told to return my vehicle back to the dealer for an additional inspection. i visited miller toyota in manassas, va on 08/05/2014 and they simply relocated the spare tire from under the floor area to the luggage compartment as a temporary solution until the new remedy will be available. it is february 2015 now. i am still driving my car with the stinky spare tire in the luggage compartment for six months. beside the issue i have because of the technician mistake - he put the tire to the right side (should be on the left side per the instruction) and bent and stained the interior panel - i cannot use this compartment at all for luggage and can not stow the rear seats to make the car floor flat as i needed. i called toyota at 877-957-9847 three times (10/17/2014; 11/20/2014; 01/20/2015). i have a case #[xxx] for reference where they recorded my calls. nobody whom i talk to during these calls knew when this remedy will be released for actions and what its status was at all. nobody in toyota was care about my inconvenience during the driving. i notified the miller toyota manager about the panel damages right away but not sure he will remember what happened when i will appear for this new remedy completion. it is time for toyota to act with repair and it is time for more valuable compensate to my inconvenience than "just apologize". please, help me to bring a responsible party to actions. thanks. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
I had a flat tire. i was trying to use spare tire stored under the car. i was able to lower the spare tire and remove the spare using the hoist but after removing the tire, i tried to retract the cable back holding the spare tire then it got stuck, i was able to turn the lever but the cable would not retract. so i have about 2 feet of cable with 2 x 5 inches of metal, which holds the spare, dangling under the car. i was able to loop the cable and tie it on as piece of metal under the car, but i have to go under the car to this. this is the first and only time i use the spare tire for this car. the shop i brought car to said it was rusted and needs to be replaced. *tr
Right side power door cable frayed over a period of time and then broke rendering the right door useless. cannot open and close it. this is a safety issue if someone needs to exit the vehicle in the event of an emergency.
Tried to open my driver side sliding door and the cable just snapped. now i can't even open my door.i have a car seat on the side that works and my kids have to jump over the car seat or get out the front doors. it's not safe at all and it's too expensive for me to fix as a single mother with 3 children.
Since 2010, the dashboard of our 2004 sienna has been experiencing cracks and splits due to an unknown quality issue. my concern is that in an event of a collision, these pieces will more easily come apart to become a fragmented projectiles and increase the probability of serious injury. additionally, they may also impact the condition and operation of the passenger-side airbag. it is obvious this issue is the result of substandard quality in the dashboard material. the vehicle is parked in a garage almost all the time. when it's not in the garage, a custom made window screen is used that fits the window perfectly. furthermore, the vehicle currently has about 42k original miles. i did some online research and found that many others were experiencing the same issue. i contacted toyota's usa headquarters (ca) on august 13, 2013 to request a repair (since the cost was >$1000). they told me i needed to take the car in at my expense to get it checked. if they were found to be at fault, they might help offset some of the cost; otherwise, i would have to pay for the inspection and any other repairs. we couldn't afford the repairs and didn't trust that toyota wouldn't force us to pay anyway. approximately january 2015, we received a letter from toyota acknowledging the issue and stating that it would be addressed by the end of may 2015. i contacted them on june 1, 2015 and was told that the parts weren't available and to check back in a couple months. i contacted them again on september 4, and again was told that the parts weren't available and to contact them again in october. i contacted our local dealership and was told that i could save money by waiting for toyota to handle it, implying they could get the parts. this appears to be a safety issue that toyota is not addressing. i would like to have this issue fixed asap to ensure the safety of my family!
Upon pressing the open button on the remote for the passenger side sliding rear door, it makes noise but does not open. upon further investigation we realized the cable had frayed and the door got jammed half way open. we took it to the dealership and were told to ask for an exception but because it was not completely broken they would not fix it! this poses a safety issue as the only exit for rear passengers is now the drivers side rear door until it breaks as well. research suggests we are just barley over and only months beyond the extended warranty service for this defect @ 120k or 9yrs, leaving us to absorb the entire 1500-1800$ cost associated with repair. *tr
The electric sliding door does not close. it constantly shuts and opens. if a person is stepping into the car the door will close on the person unless they physically manhandle the door. an adult had a difficult time stopping the door from closing on her. during the winter months the sliding doors will not open. some how the handle release the door ajar beeping noise but the doors will not open from the inside or outside. people need to climb to the back from the front. we received a recall notice but when we took our car in to the dealership it was beyond the 9 year limit. the dealership said it would be over $1000 to repair. we have since had an accident related to the spare tire recall that we thought the toyota dealership remedied. i now realize the problem and issues with manufacture errors and responsibility. i believe toyota should be responsible to repair the sliding door issues before someone gets crushed in the electric slider. if ever we were in an accident in the winter, how would the people sitting in the middle rows exit the car. there needs to be a better system to inform consumers of faulty equipment before an accident happens. manufacturers need to be responsible before an incident occurs. when i called toyota, they said that i did not have a service history or brand loyalty. we have owned our toyota for 8 years! we have taken our car to local mechanics except for issues of recall. our friends bought a toyota sienna due to our recommendation and car history. 2 weeks ago we just purchased a toyota prius for our daughter. that is customer loyalty.
The leather dashboard of my 2004 toyota sienna has developed large horizontal cracks from one side of the vehicle to the other. there are also vertical cracks from the top to the bottom of the dashboard. my concern is that these cracks will allow large pieces of the dashboard to become projectiles in the event of an accident, which will cause the front airbags to deploy. i do not know why these cracks developed, since the vehicle was well maintained. this is a potential safety hazard that should be repaired or replaced at toyota's expense, since the cracking of the dashboard appears to be a recurring problems with this model.
My dashboard has been cracking for a couple of years now. the heat has been causing it to bubble up and crack.
Dashboard cracking has become signficantly worse in the last month and there is concern about integrity of dashboard components, including installed airbags which are in dashboard area.
Passenger side automatic sliding door failed to open when using remote as well as when it was manually attempted to open. good thing we have one manual sliding door...though this door is automatically locked when gas tank door is open. updated 08-29-11 *bf updated 3/08/2012 *ln
Noticed the left sliding door had 2 of 3 bolts missing. went to local dealership when service personnel said it was a body shop issue and they would not be able to handle it. therefore, no record of the incident in their system either. my mechanic was able to replace the 2 missing bolts and tighten them all, allowing the door to close without challenges until just the other day, the door was unable to fully close. (june 22, 2015). my mechanic & i discovered the door to be in worse shape than ever. the part which latches & keeps the door securely closed had completely broken off & in need of welding to be repaired. all 3 bolts had fallen out and were nowhere to be found. this obviously is very dangerous, especially when transporting precious cargo like children.
The incident occurred while i was driving from ohio to florida, on spring break. i was the sole adult in the vehicle with my two daughters, who were riding in the middle seats. we had traveled all day and had stopped in lake city, fl to fill up with gas. when we got back on the highway (i-75), my daughter told me she was hot. it was just after 8 pm and the sun had set. not wanting to turn on the air conditioner, i told her i would open the rear vent windows to move air through the car. i pushed the button to open the rear vent windows, and the window on the passenger side flew off the van. i heard the noise, and my daughter yelled that the window was gone. i looked in my rear view mirror to see the window sailing through the air in the draft of the van. then it crashed and shattered all over the highway. we were very lucky that no one was traveling directly behind us. i slowed down and waited for any cars traveling behind me to pass and to see if anyone was going to pull over. no one stopped, and there was no reason for me to go back for the shattered window. i would like to note that i was not traveling at an excessive speed. thankfully my van was the only car involved and no one got hurt. one expectation that i have when i buy a car is that the windows wont fly off when i open them during normal operation, no matter how old the car is. my car has never been in an accident, and further more it had just been in the dealership for the 90k maintenance and body check.
What i asked toyota to do is repair my driver side door due to a known defect. late model toyota sienna minivans have manufacturing defects that toyota is not willing to address. toyota siennas are prone to door popping when opening and closing due to broken door welds. i am told after the fact there was a toyota technical service bulletin that was issued to the toyota dealership that was not brought to my attention. this bulletin extended out the repair of this defect by five years to 2009. when the problem surfaced on my sienna in february, 2011, i was told the toyota district management would not fix this defect because it was past the extended warranty period of 2009. toyota management refuses to correct this known defect. my escalation has been documented in toyota reference number 1103311750 to the toyota
On the automatic sliding door on the passenger side, there are two cables that assist with the motor mechanism. one of the cables is exposed to the outside and got corroded. this cable snapped and prevented the door from opening. the internal cable then slid off its track and fell between the sliding door and the body of the vehicle, further jamming the door and scratching the paint. the biggest concern is that in the event of an accident, this faulty mechanism can prevent the occupants from escaping the vehicle if there is a dangerous situation. the sliding door cable design and the backup mechanism is flawed and dangerous.
In 2008, we had work done on the liftgate of our sienna to repair the liftgate struts and mounting brackets. the liftgate was not lifting entirely or it would lift and then unexpectedly begin to lower again. this repair was done under a recall from toyota at a toyota dealership. at christmas time this year, i was picking up my sister-in-law in the busy arrivals line at o'hare. i opened the back liftgate from inside so she could quickly put her suitcase in the back. as she put in her suitcase, the door began to shut on her. fortunately, she was not hurt. since then, the liftgate has not been opening fully. it opens just to the eye level of my husband and myself, so we risk bumping into it with our eyes each time we put something in the back of the van. we have to exert quite a bit of force on it to get it to lift all the way up. i called toyota customer service in california just after the new year to see if they would repair this problem again, but they said no--the repair was beyond its warranty. i explained that this was a significant safety issue, an accident waiting to happen, but they were unmoved. the repair will cost close to $500. because this is a safety issue, and not just one of convenience, my husband and i feel we will have to pay to have the repair done. however, since this issue was one that warranted a recall before, we thought you would like to know about it, especially since toyota has been made aware of it and has elected not to address it voluntarily.
My 2004 sienna has leak in water pump with 66k mile. *tr
Accelerator pedal pushed to the floor to rapidly pass a truck. when accelerator was released, it did not return to idle position but stayed at floor. floor mat did not interfere with movement of accelerator. required several kicks with foot to release accelerator pedal. dealership claims incident might have been caused by dirt in throttle body.
I own a 2004 toyota sienna and for the past 2 months i have been having problems with the steering. i took my car to the mechanic and was told they could not find anything wrong with it. within the past week i feel the steering is getting much worse. i feels as if i have 4 flat tires. the car will be very hard to turn and wheel needs to be turned back into position when done turning. i am afraid this will cause an accident. please investigate this and see if there are any other complaints for this problem.
We had used the automatic overhead button to open the rear driver's sliding door. after our children got in the car, we tried to use the button again to close the door, however the door stopped midway because the cable came off it's track. we were not able to close the door while the cable was off the track, so we had to cut the cable and remove it in order to shut the door. we can only use the door manually now, however, it is extremely difficult to open and close, especially on the slightest incline. this is a safety issue for whoever is sitting in the rear seats, typically my children, for if there is an accident, it would be extremely difficult for them to get out. apparently this has been an ongoing problem for years with the toyota sienna's and toyota will not fix the problem.