We have classified the 73 complaints from 2010 Toyota RAV4 about VEHICLE SPEED CONTROL into the following categories.
I was on the freeway and entering a freeway ramp to another freeway in a turn and i let my foot off the gas and the throttle stuck and actually my car began to speed up on its own! my foot was not the gas at the time i let it for a sec and than it was like i slammed on the gas going into the turn on the ramp it scared the hell out of me its the first something like that happen to me. it sped up from 65 to around 68 and than it was off to the races so i hit gas pedal and than the breaks and it started to slow down i was at the turn of the ramp witch didnt help it was really bad for a second i was like what the hell and when i noticed i made sure my foot was not on the gas and than it accelerated even more!!!
Tl* the contact owns a 2010 toyota rav 4. while driving 70 mph with the cruise control activated, the contact attempted to stop the vehicle, but it kept going. the contact depressed the brake pedal with force and was finally able to stop after a few attempts. there were no warning indicators illuminated. the vehicle was taken to brian easley toyota (409 spartanburg hwy, hendersonville, nc 28792, (828) 693-7261) where it was diagnosed that the cruise control was damaged and needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and did not assist. the failure mileage was 74,000. the vin was invalid.
Tl* the contact owns a 2010 toyota rav4. the contact stated the vehicle speed accelerated independently causing the contact to rear end the vehicle in front of her, while she had the brake pedal depressed. the air bags failed to deploy. a police report was filed. there were no medical injuries that were sustained that required medical attention. the vehicle was not towed, the contact able was to drive the vehicle home. the manufacturer was contacted and made aware of the failure and offered to buy back the vehicle. the failure mileage was approximately 100,000. *tt updated 9/18/18*jb
I was on a test drive to buy the vehicle.. it was very cold out,teens, but no ice on road. riding along 20-25mph slowing down for red light--applied break -- seemed car was still accelerating had to stand on breaks to stop a couple of feet from car in front. returned to dealership and told them , they looked up vin said there as no recall. i saw on this site there is a very similar issue that there was a recall for. should toyota take a closer look at this vehicle? *tr
I had been driving app. 10 minutes in snow covered road conditions when i was approaching an intersection with traffic stopped for a red light. as i applied the brake to ease into a stop, the vehicle accelerated uncontrollably. i was in the center lane with stopped vehicles in front of me. i had to exert hard force on the brake pedal to finally bring my vehicle to a stop. the engine was at least over 4000rpms on the tachometer. when traffic started moving again, i eased off the brake pedal and slowly applied gas and eased over in to the right(curb) lane. i stayed slow at about 15-20 mph and felt an acceleration again, but was able to brake successfully. i then turned right into the first available parking lot to gain composure before continuing on. i continued home at a safe rate of speed ( under 35mph). in the past 2 years there have been 3 other occurrences of acceleration when braking but never to this extreme. *tr
Tl* the contact owns a 2010 toyota rav4. the contact stated while driving approximately 30 mph, the brake pedal was depressed and the vehicle continued to accelerate. the vehicle crashed into the rear end of another vehicle. there was no personal injury. a police report was not filed of the incident. the vehicle was able to be driven from the scene. the manufacturer was notified of the problem. the vehicle was taken to an authorized dealer. the black box data detected that the brakes were not faulty. the vehicle had not been repaired. the approximate failure mileage was 24,000. the consumer stated it was not the first time, she and her husband experienced brake failure, with the vehicle continuing to accelerate. the dealer informed the consumer, that an update on the brakes had not been made. the consumer stated she never received any type of notification, to have service done.
Tl* the contact owns a 2010 toyota rav4. the contact stated that while driving in reverse at approximately 5 mph, the vehicle unexpectedly accelerated to 55 mph. the brake pedal was engaged numerous times however, the vehicle continued to accelerate. the vehicle then crashed into a nearby parking sign and a tree. the contact sustained no injuries. a police report was filed of the incident. the vehicle was towed to an independent mechanic but was not repaired. the manufacturer was not notified of the problem. the approximate failure mileage was 65,000.
After completing a 5 block downhill drive in second gear with little use of either the accelerator or the brake, i then braked as i turned into my garage in order to park my vehicle. as i entered my garage and while still braking and at slowing speed the vehicle's engine suddenly accelerated and the vehicle lurched forward violently. i immediately applied heavy brake pressure and up shifted in an attempt to take the vehicle out of gear. my braking may have slowed, but did not stop, the vehicle's forward acceleration. when i put the vehicle into park, the wheels locked, forward progress stopped (just in front of the back wall of my garage), and i shut the engine off using the ignition switch. i did not think of trying to turn off the ignition switch first and i did not have time for different options; i had only a few seconds to get the vehicle under control or it would have hit the back wall of my garage. once the engine was stopped, i waited a few seconds, restarted the vehicle (which started normally), and then backed into my parking space. i have not used the vehicle since. the consumer stated he experienced sudden acceleration twice in 4 years. updated 04/08/14
Tl* the contact owns a 2010 toyota rav4. the contact stated that the vehicle exhibited a recurring rapid acceleration failure. the contact was sitting at a light, and when she removed her foot from the brake, to move up slightly the vehicle moved very fast and forward and hit the vehicle in front of her. the vehicle backed up and she hit the vehicle again. the manufacturer was contacted, who determined that they would provide an extensive inspection of the vehicle. the manufacturer later advised the contact that they were unable to duplicate the failure. the approximate failure mileage was 66,400. updated 04/30/14*lj
2010 toyota rav 4. consumer writes in regards to vehicle sudden acceleration. *smd a couple of months after purchasing the vehicle, the consumer noticed when the brake was applied to slow down, there was a sudden pick up of speed. the consumer crashed into a concrete post, due to the sudden acceleration. updated 12/16/13
Tl* the contact owns a 2010 toyota rav4. the contact stated that while applying the brakes in an attempt to park, the vehicle accelerated independently and crashed into a residential garage door. there were no injuries. the vehicle was neither diagnosed nor repaired. the failure and current mileage was 12,857.
Tl* the contact owns a 2010 toyota rav4. the contact stated that while sitting at a stop light, the engine rpms increased excessively. the contact turned the vehicle off for a few minutes before restarting the vehicle. the engine rpms continued to increase. the contact took the vehicle to the dealer however, the vehicle was not diagnosed or repaired. the failure and the current mileage was 37,000. *tr
Tl* the contact owns a 2010 toyota rav4. the contact stated that while parking, the vehicle accelerated independently and crashed into a curb and then into a building. after crashing in to the building, the contact could still hear the vehicle attempting to accelerate. the contact suffered injuries to her head and knee. the vehicle was towed to an independent mechanic to repair the body. the acceleration failure had not been diagnosed. the manufacturer had not been notified. the failure and current mileage was 28,500.
Tl* the contact owns a 2010 toyota rav4. the contact stated that while entering a residential garage, the vehicle began to accelerate independently. the contact applied the brakes but the more the contact depressed the brake, the farther the vehicle accelerated. the contact shifted into neutral and the engine was turned off to stop the acceleration failure. the manufacturer and dealer were both notified of the problem but offered no assistance. the failure and current mileage was 45,000.
Putting into a parking stall (at a rest stop)with foot on the brake pedal,the rav4 acceelerated at a high speed,only stopped after hitting a sign pole,still accelating ,only stopped by turning motor off with ignitoin key.the air bags did not activate with $8809 in damage .this vehicle has 2 recalls on the accelleration problem,1 on the rear suspension. also rear middle seat belt not working and tire pressure continous to not function ather being fixed. *tr
Tl* the contact owns a 2010 toyota rav4. while driving 5 mph, the contact noticed that the vehicle had suddenly began to accelerate without warning. the vehicle was taken to the dealer, where the contact was informed that the failure could not be reproduced. the vehicle was not repaired. the current and failure mileages were 25,000. updated 06/12/12*lj the consumer checked the crash box. however, no further details were given. updated 06/13/12
Tl* the contact owns a 2010 toyota rav-4. the contact took the vehicle to the dealer for repairs under nhtsa campaign id number: 11v113000 (vehicle speed control:accelerator pedal). the contact stated that the technicians could not determine if the floor mats in the vehicle were all-weather floor mats or not and therefore, did not replace the floor mats as stated in the recall. the manufacturer was not contacted and the vehicle was not repaired. the failure and current mileage was 15,444.
I was stopped at a stoplight at about 4:00 pm with my foot fully on the brake. while waiting for the light to change, the car went into a high idle. i pressed the brake pedal firmly, but the car was lurching, trying to accelerate. i put the car into park and it made a horrible noise. it stayed in high idle for several more seconds, but then seemed to kick itself out of that idle. i thought the car may have died. the light turned green, so i gently put it into drive (again thinking that it may have died), but it was still running, so i drove across the intersection, went to a parking lot, and called the dealer. the service advisor said that i should have the car towed in (at my expense), which was not acceptable to me. i called the toyota 800 number and they also said that they would not pay for any of the expenses. they said that if something was found wrong with the car, they would reimburse me. i drove the car to the dealership that night. the advisor told me that they would need to keep the car until the regional manager could come, which would be several days. they called me the next afternoon to say that the dealership had run all tests, and found nothing wrong with the car, and that they had never heard of the rav 4 having this issue. they said they could keep the car until the regional manager could come, which was now estimated to be 2-3 weeks. they said he would run the exact same tests on the vehicle as they had run. i went and picked up the vehicle. i went into the dealership yesterday and met with the service and sales managers. they advised me that though they were not saying they didn't believe me about the incident, they could not duplicate the problem, so there was nothing else they could do, except to help me get out of my lease and into another toyota vehicle. i opted to trade my rav 4 in and am now leasing a camry. *tr
At approximately 18:30 on december 27, 2011, i experienced an unintended acceleration event in my 2010 toyota rav4. i was stopping for a red light on pacific coast highway in seal beach, california at the corner of first street when i noticed it was difficult to apply the brake, and the car did not appear to want to stop. i applied the brake more forcefully and was eventually able to stop in the left hand turn lane, however the car kept lurching forward as if it wanted to break free of the brake. having heard the widespread publicity regarding the unintended acceleration problem in toyota vehicles, and having previously experienced the problem on one occasion over a year earlier, i thought this might be the issue. i put the car into park and the engine immediately revved up to an alarming rate. i turned off the ignition in panic before i was able to look at the tachometer. however, judging by the sound and later experimentation with revving while parked, i believe the rpm must have been in the 4000-5000 range at the time of the incident. i was particularly shaken by this event because i had already had the recall service performed that was supposedly intended to address the unintended acceleration issue. this recall service was performed may 10, 2011 at desert toyota in tucson, arizona. i had experience the unintended acceleration issue once before, but it was not nearly as dramatic. i do not recall the details, but it was in southern arizona in early 2011 and my memory is that tapping the accelerator and brake pedals restored the car's operation to normal fairly quickly. i was little concerned about it happening again since the recall service had been performed. *tr
With the vehicle in park and the brake pedal depressed, the engine reved immediately to around 6000 rpm when started. i turned off the engine without shifting out of park, got out of the car, and visually checked the floormat. it was not touching the throttle pedal and the throttle pedal did not appear to be depressed. after approximately 1 minute i started the engine a second time and the same thing occurred. i then waited approximately 5 minutes, pumped the throttle pedal several times, then started the vehicle a third time. this time the vehicle started normally (engine idling). i then drove home without further reving issues and have not had any reoccurence since the incident date. i took the vehicle to a local toyota dealership for service the next day and was told that it was a floormat issue, and my driverside floormat was removed by the dealership. i disagree with this assessment. it is important to note that before i had the reving issue upon starting the vehicle, my last interaction with the vehicle was to have my foot completely off the gas pedal as i was steering the car into a parking space, when i was using only the brake pedal to moderate my speed, with no throttle pedal pressure being applied by me, and with the engine idling, as is normal. do not see how this could be a residual stuck throttle pedal issue when i returned to my automoble and started the engine to drive away. the only other factor which may (or may not) be relevent was that when i turned the engine off after parking, i did not first turn the radio off, which i usually do. i believe i was tuned to a satellite station at that time (xm). *tr
On a public main street traveling 35-45 mph, started to brake to stop for a light changing from yellow to red. as the brake was applied, the engine began to rev to 5000 rpm. the brakes were holding back the car, but the acceleration was persistent. the car barely stopped before entering the intersection, but the engine remained at what appeared to be full throttle. i shifted the stopped vehicle into park on this automatic transaxle vehicle. the engine/transaxle made a significant "bang" as it was shifted, the engine stopped revving and the accelerator pedal shot back toward my leg hitting my ankle. at no time did my right foot leave the brake pedal. in fact, i was pressing the brake with all my strength to complete the stop. this is the third time something like this has been reported by family members. it was my first direct experience with it and the vehicle is just over a year old. it has been into the dealer for this reason and received a recall upgrade several months ago during a routine free maintenance visit. i have contacted toyota directly to terminate my lease on this and another exact same make/model/year leased the same day. i feel that toyota has not fixed the issues from 2010 and that adjustments to the floor mats and accelerator pedal are not addressing what is really wrong. the fact that both vehicles were supposed to have received "reprogramming" to solve this issue leads me to believe there is a software problem that remains undiscovered. updated 10/03/11 *tr
As i applied the brakes to stop from 45 mph, the car continued to move at the same speed. i increased pressure on the the brake pedal, but the car did not slow down. finally, after about three seconds, the car seemed to downshift, and the brakes engaged. i ended up halfway through the intersection. the conditions were warm and dry, and the traffic was light. this is a stock car with no modifications. we had already taken the car in for the recall adjustments to the accelerator pedal and the floor mats as directed by toyota in 2010 and 2011. at the time of the incident, it seemed to me that the lack of braking was not mechanical, but electronic. it seemed that the brakes were locked out while the car continued to drive forward at the same speed. when the car downshifted and revved a little, the brakes suddenly came back online, and we came to a stop. this is the first time we have had a problem like this. we will contact toyota and see what they advise. *tt
Tl* the contact owns a 2010 toyota rav4. the contact stated that while driving 5 mph, the vehicle surged forward and crashed into a handicap sign. there were no injuries reported. the vehicle was taken to an authorized dealer and the contact was informed that no failures had occurred. the manufacturer was made aware of the failure and the contact was informed that the vehicle was not included in the recalls associated with unintended acceleration associated with nhtsa campaign id numbers: 10v017000 (vehicle speed control:accelerator pedal) or 11v113000 (vehicle speed control:accelerator pedal). the vehicle was not repaired. the failure mileage was 6,600. updated 05/11/12 *bf the consumer was informed there was a chip in the computer system that failed, not the accelerator. updated 06/04/12
Tl* the contact owns a 2010 toyota rav4. the contact stated that while driving approximately 25 mph, approaching a stop sign, the brakes were engaged firmly and the engine began to rev for approximately eight seconds. the contact drove home with caution at an extremely low speed. the vehicle was then towed to an authorized dealer for diagnosis. the vehicle had been previously repaired under a recall related to the defect. the nhtsa campaign id number was 10v017000 (vehicle speed control:accelerator pedal). the contact was displeased to know that the remedy was not sufficient. the manufacturer and dealer were notified of the failure and the contact was informed that a field engineer would investigate the acceleration problem. the approximate failure mileage was 6,300. the vin was unavailable.
Tl* the contact owns a 2010 toyota rav. the contact advised that the vehicle accelerated without activation or warning. the dealer was unable to duplicate the failure. the manufacturer was aware of the failure. no repairs were performed. the current mileage was 23,500 and the failure mileage was 14,000.
Tl*the contact owns a 2010 toyota rav4. the contact stated while driving approximately 15 mph the vehicle suddenly accelerated without warning over a curb and came to a stop when it crashed into a sign. the contact received nhtsa campaign id number: 10v017000 vehicle speed control accelerator pedal notice after the crash occurred. the manufacturer filed report 1105090968 and stated that an engineer would inspect the vehicle. the passengers right arm was injured. the police department case number 20119885 was filed. the vehicle was not repaired. the failure mileage was 5,000 and the current mileage was 5,200.
Tl*the contact owns a 2010 toyota rav 4. while driving approximately 5 mph and approaching a red light, the contact was applied pressure to the brake pedal but the vehicle accelerated. the contact stated the brake pedal became very stiff. the contact was able to shift the gear into neutral and stop the vehicle. the contact turned the ignition off and switched the gear to park. after turning the ignition on, the vehicle continued as normal. the dealer was contacted and referred the contact to the manufacturer. the manufacturer was contacted and stated the contact needed to go through arbitration. the failure mileage was 6,598.
I was at a complete stop at a red light with my foot on the brake, i was stopped for at least 10 or more seconds. with my foot on the brake the rav4 started to move. i applied more pressure to the brake pedal, but the car continued forward. i struck the car in front of me. the engine was revving loudly. the car continued forward. i then placed both feet on the brake pedal in an attempt to stop the car,i struck the car a second time. at which point i was able to get the car in park. the engine continued to rev for a second then stopped.i moved the car a short distance to a parking lot. an accident report was filed with the police,and the car was towed to the toyota dealership. toyota was contacted and i am awaiting spx service solutions /eaa to inspect the car and download information from the event data recorder. the road conditions were dry,weather clear,air temp. was minus 6. *tr
I was driving alone into the germonds village condominium development located off eastlyn drive near route 304 in bardonia, ny. i drove slowly into the complex parking lot. i turned right to park in a space in front of a garbage collection structure. while entering this space, i was driving very slowly. i placed my foot on the brake to stop when suddenly the car accelerated, made a 'changing-of-gear type sound' and catapulted into the garbage structure at a very high rate of speed. the structure caused the car to stop. i put the car into park and shut the engine off. notably, neither the driver side or passenger side airbags deployed. i was shaken and very scared but not injured. the car sustained heavy damage to the front end, front right side and the right front tire. the structure (brick sides with garage door in middle) also sustained heavy damage especially the bricks on the right side that crumbled. i notified toyota and await their engineering inspection.
On december 24, 2010 my father experienced a third incident of unintended acceleration in his 2010 toyota rav. despite having already performed all the necessary recall fixes, extensive testing by 2 toyota dealerships and even having the entire gas pedal replaced, the car malfunctioned. the engine began to rev at a high rate as he slowed for a 4-way stop. his foot was firmly on the brake, not the gas pedal as toyota likes to contend. the brake was not fully responsive and he had to lift his foot from the brake and depress it a second time to bring the car to a stop, though the engine continued to race. his foot was not touching the accelerator. he was fortunate to be driving at a slow enough speed and traffic was light at the time so he was able to avoid an accident. he contacted the dealership and they have tested the car (again) and still can not find any problem (again). now they said they need to keep the car for 4 more weeks till a rep arrives in the area for more testing. *tr
Toyota rav4 2009. electronic speed control malfunction. unit continues to blink on an off with no control of the speed of the vehicle. at the same time the slippery road symbol shows up and for no reason (road is perfectly dry and normal). instrument panel shows no other signs of aberrant behavior. *tr
Tl*the contact owns a 2010 toyota rav4. while moving through a parking lot 4 mph the vehicle suddenly accelerated. the contact was unable to stop the vehicle until it crashed into a stone pool. the vehicle was towed from the scene to the dealership. the vehicle speed did not increase enough to cause the air bags to deploy. the contact spoke with the manufacturer and was told that the vehicle was not included in recall campaign number 10v017000, which was related to the vehicle speed control. the vehicle was not repaired. the failure and current mileages were 8000.
Tl*the contact owns a 2010 toyota rav 4. while the contact was driving 5 mph, the vehicle accelerated out of control and crashed into a wall of concrete. the vehicle was towed to a local repair shop where the technician will repair the body work only. the contact called the manufacturer who stated an investigator would be sent to inspect the vehicle. the contact was bruised and slightly injured. a police report was filed. the approximate failure mileage was 8,000. updated 01/14/11*lj
I was going about 4 mph around a grocery store parking lot and the vehicle made a loud roaring noise and accelerated. i was unable to stop accept for a concrete post in the parking lot. i had no control and no brakes. this incident has left me without a vehicle for use. this is detrimental to my daily routine including the care of my 93 year old father who has doctors appointments and other needs that require a vehicle. i have only had the car for 6 months and cannot afford to make car payments or pay $40.00 for car rental. it will be over 3 weeks before the dealership will check electronic box/the car and was told that it would be an additional 3 weeks before i would be contacted. i will not be given a rental until proof is determined. *tr
Tl*the contact owns a 2010 toyota rav4. while driving approximately 5 mph the vehicle accelerated very rapidly. she engaged the brakes and the vehicle continued to accelerated and crash into a concrete barrier. she sustained bruises to her arm and leg. a police report was filed. the vehicle was damaged from the fender at an angle to the driver's side door. the vehicle was repaired. the approximate failure mileage was 8,000 and the current mileage was 8,110.
2010 toyota rav 4. consumer states problem with sudden acceleration. *tgw the consumer stated he was stopped at a red light waiting for the light to turn green. the consumer stated he had his foot on the brake, when the vehicle suddenly accelerated. the consumer stated he quickly turned the ignition key to the off position and the engine stopped. when he turned the engine on again, the acceleration returned. *jb
My 2010 toyota rav4 was stopped at a traffic light, with my foot on the brakes. the car slowly began accelerating despite normal pressure being applied to the brakes, and then suddenly the engine began revving loudly and the car began to accelerate more quickly. the car accelerated to perhaps a few miles an hour into the intersection before i was able to stop it by applying heavy pressure on the brakes and also applying the parking brake. after i was able to stop the car, the engine continued to rev increasingly loudly for several more seconds (with obvious power that i could easily feel trying to overcome the brakes i was applying) until i was able to shut the engine off with the ignition switch. the incident did not result in an accident. being in a busy and dangerous intersection, i decided to restart the car and drive it with extreme caution to a safe area to park. when restarted, the car operated normally and presented no further problems. the car's air conditioning and satellite radio were operating at the time of the incident. weather conditions were clear and sunny, and the roads were dry. the car does have a rubber all-weather floor mat on the driver's side, which was secured by hooks installed by the toyota dealership where i purchased the car. the edge of the floor mat is several inches away from the accelerator pedal when it is fully depressed, and the mat itself will not physically move or slide even when purposefully trying to move it with force. i'm absolutely certain that it did not move or otherwise interfere with the accelerator pedal. this is the first and only time that i have experienced this problem. after the incident, i drove the car with extreme care to my toyota dealership (and experienced no further problems), where it is now being held for inspection. the car's mileage at the time of the incident was approximately 6,200 miles. it was also serviced by toyota several months ago in response to the recall relating to unintended acceleration. *tr
My adult daughter was slowly backing out of our driveway in our 2010 toyota rav4. the car suddenly accelerated. the car went out of control and the front side of the car hit some rocks causing the bumper to break. *tr
I bought the 2010 toyota rav4 this july. the car was fine until today, september 19th, 2010. today at 11:45 am, i was braking as i approached the red light going at 25mph. when i pressed the brake the car continued to accelerate. i pressed the brake even harder, the car jumped the light, and even though the car did slowed, i had to slam in order to come to a complete halt. i then pulled over and restarted the engine. although there was no accident i was very scared. at 4:30 pm the same day, i just exited the highway and was coming to the red light. i was braking at 25mph, yet the car continued to accelerate. i had to slam the brakes extremely hard and although it did come to a complete stop, i heard the engine revving. again i was very scared. no accidents occurred. *tr
On september 1 i was driving in a congested area approaching an intersection with stopped traffic. as i was applying my brakes i suddenly felt my 2010 toyota rav4 lurch forward - at first i thought i had been hit from behind, but a quick glance in my rearview mirror indicated the car behind me was still at a safe distance. i quickly turned off my radio to hear my engine roaring as i was continuing to apply the brakes. i then put the rav4 in neutral while the engine continued to roar. once in neutral, the rav4 came to a stop. i then depressed the accelerator several times and the engine settled down. as i approached the intersection i was traveling at a slow rate of speed. when i applied the brakes the rav 4 was slowly coming to a stop until i felt the car lurch forward. once i began applying the brakes i did not take my foot off the brake pedal, nor did i apply any pressure to the accelerator. in addition, my carpet mat was several inches away from the accelerator pedal at all times. in my mind, this is clearly an acceleration issue that easily could have resulted in an accident if i had not put the transmission into neutral. i also filed a complaint with toyota. the toyota case number is [xxx]. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Tl* the contact owns a 2010 toyota rav4. the contact stated he was struck in the passenger side by another vehicle going 30 mph. the side curtain air bags deployed but not the frontal air bags. after the contact was struck, the vehicle began to abnormally accelerate. the contact was unable to stop the vehicle despite his attempts in abruptly applying the brakes. the vehicle drove over several curbs and proceeded to accelerate up a hill. the contact was able to steer the vehicle but could not bring the vehicle to a stop. the vehicle did not stop until all four tires were flat. the vehicle was destroyed. a police report was available. the manufacturer advised they would send an engineer to further inspect the nature of the failure. the vehicle was towed to a salvage facility. the failure and current mileage was 7,000.
Tl* the contact owns a 2010 toyota rav4. the contact was braking from 15 mph and attempting a left turn when the vehicle abnormally accelerated. the contact was unable to control the vehicle and crashed into the median. the contact immediately shut off the engine and the vehicle was towed to his residence. the contact was injured as a result of the crash. a police report was available. the vehicle was neither repaired nor diagnosed for the failure. the failure and current mileage was 23,000.
Incident = car 2010 toyota rav4 unintended acceleration happened 3 times. first time it happened before i brought car to service station for recall repair .second time it was after recall. third time happened just on july 18 2010 about 9 pm. i was standing at traffic light when rpm went up and car start moving forward. i put it in neutral and had to turn off the ignition because rpm still were very high. please advise what should i do. my wife and kids driving my car sometimes and i know for sure that they would get in an accident if that problem happens with them. damage resulting = moral distress for me. my wife experienced that all 3 times, very depressed and scared to even be in the car, never mind driving it. car was serviced in millennium toyota for acceleration recall. i need an advice where can i check this car because it looks like toyota is unable to identify the source of the problem. i also would like to get data related to incident from the car computer by second party before toyota would do the service because when i brought my car for recall i was told that they had to flash the computer. my understanding of flashing computer is that memory was flashed and old information is not recoverable. please advise. *tr
At approximately 5:00 pm on july 19th, 2010, our toyota rav 4 (model year 2010 mileage 6450) experienced an incident of unintended acceleration. driving home with 4 members of the family, we approached an intersection and the driver began to apply the brake. the roadway was crowded, so our speed was fortunately minimal (approximately 25 mph). while applying the brake, the engine suddenly began to rev at a high rate, the driver said the car was not responding well to the brake and we may not stop in time as we approached the intersection. instinctively, i looked at the driver's foot to see if there was some problem with him hitting the gas pedal, but could clearly see both feet and only the brake being applied. the driver pumped the brake, lifting his foot from the brake and reapplying; we jolted forward he lifted his foot from the brake of the revving car and then reapplied the brake. the engine suddenly slowed and returned to a normal idle and we were able to stop without hitting anyone. we did not file a police report, but contacted the dealer the following morning and were instructed to bring the car in for inspection the following day. not surprisingly, as they appear incapable of detecting the problem with their diagnostics, no problem was found and we were asked to reclaim the car a few days later. we told the dealership that we consider this leased car to be unsafe and do not want anything to do with the car and wished to return it as it is clearly defective. 4 members of my family witnessed the event and no one is getting in the car again. the toyota dealership's customer service representative said they are only dealer, they are not the manufacturers and we had to address any concerns regarding a return to the manufacturer, in their opinion it checked out fine. the car had already been serviced by the dealer several months prior, to address the rav 4 recall for the unintended acceleration problem. clearly in our case their fix did not fix the problem. *tr
Tl*the contact owns a 2010 toyota rav4. when the vehicle stopped the vehicle accelerated and lunged forward. he stated that the brakes were engaged harder for the vehicle to be stopped. the contacted stated that it was a struggle to get the vehicle to stop. he stated that the failure happened three times and it's always occurred after the vehicle stopped. the vehicle was taken to the dealer after the first failure occurred and the dealer was unable to duplicate the failure. the vehicle was not repaired. the failure mileage was 2,400. the current mileage was approximately 3,000. updated 12/7/10 *cn
On sunday, june 27 2010, we were traveling down a crowded canyon in our 2010 toyota rav4. (we previously brought the vehicle in to our local dealership pursuant to the safety recall.) my husband was driving while i was seated beside our toddler in the back seat. all of a sudden it sounded like somebody floored the accelerator. my husband became alarmed as he noticed the rpms immediately ramped up. we lurched forward. my husband's foot was not even on the accelerator. fortunately, since my husband was about to brake, we were able to narrowly avoid a collision with the vehicle ahead of us. we contacted our local dealership to inspect the new toyota. they couldn't identify the cause of the incident, but they did indicate that it may have been a floor mat problem. we explained that the accelerator did not seem stuck and that we were traveling at an extremely slow rate of speed and then unintentionally accelerated. we continued to be concerned and so we contacted toyota. they explained that the device installed pursuant to the safety recall was intended to assist the accelerator in returning to an idle position. however, as we explained, the accelerator was in an idle position when this incident occurred. we continue to be scared to death to drive our new toyota rav4. this matter has recently been referred to arbitration. *tr
After having had two events of sudden acceleration in an 2007 toyota rav4, the dealer, metro toyota, talked us unto trading in the 2007, for a brand new 2010 rav4, after assuring us that there were no similar complaints with the 2010 model. we drove this car for about 230 miles, when on june 20 ,2010, a mile after exiting the freeway, with my wife in the passenger seat, i was coming up to a red light,going down a slight slope,on the road,when the car engine surged. i put the gear in neutral, drove the car paraller and near somebody'e driveway, put the car in park, and was preparing to go knock on the door of the homeowner to ask him/her to come and witness the,rpms, when the car surging stopped. i carefully drove the car home. i did not call the dealer that evening. the next day, i was going to a nearby grocery, preparing to get into a left turning lane, approaching a red light, again going down a slight incline on the road, my foot on the brake, when i felt the engine rev up strongly. i pressed hard on the brake, put the gear in neutral, lifted up the hand brake, and a got out of the car for a while hoping to spot a police car or have someone else come and witness this terrible event. seeing no one willing to stop, i got back in the car, again pressed my foot on the brake, but the rpms remained above 5000. after waiting one more minute, the speed of the engine came down to normal, i picked up the required items at the grocery store, and returned to my home nearby. i called the dealer, they sent a man who took the car to service. the car was there for over three weeks. their answer was that the car checked ok, they attempted no repair. i refused to again drive this car on the road. i ended up buying a similar car of another make. this and the previous incident in the 2007 rav 4 has cost us over 13,000 dollars . *tr
Tl* the contact owns a 2010 toyota rav4. the contact stated while stopped at a traffic stop with the brakes depressed, the vehicle abnormally accelerated without warning, crashing into a pole. the contact was not injured. the vehicle sustained substantial front end damage. the police were contacted and a report was filed. the vehicle was towed to the dealer where the contact was awaiting an investigator from the manufacturer to further assess the vehicle. the vehicle was not repaired. the failure mileage was 2,796. updated evoq 08/05/10 *jb
Tl* contact owns a 2010 toyota rav 4. the contact stated while driving at 35 mph downhill, there was an unusual increase in engine rpms and the vehicle suddenly accelerated up to speeds of 45 mph without warrant. the dealer was unable to duplicate the failure and advised the vehicle was operating as designed. the contact believed the failure to be a severe safety problem. the failure mileage was 452 and the current was unknown.
Tl* the contact owns a 2010 toyota rav 4. while driving at speeds of 40 mph and applying the brakes, the brakes would not engage and there was an unusual increase in engine rpms. the vehicle then abnormally accelerated without warrant and the contact placed the vehicle into neutral in order to stop the acceleration. the dealer advised having the vehicle diagnosed to locate the failure. the vehicle was not repaired. the failure mileage was 315 and the current mileage was 335. updated 7/20/10 *cn updated 07/23/10*jb