My 2018 3500 ram has been at shelor motor miles 3 weeks with no real answer on what's going on with it! they stated it was the turbo that was defaulted and now it's the cooling and c converter! this was a brand new truck paid in full at the time of purchase with 16k miles on it now that has quit! this is a company vehicle, not personal and you huys have made me lose thousands in revenue and wouldn't even give my driver a loner car when it stopped. ive exhausted ever avenue i know, i personally came to virginia, 9 hr away from my home just to get told another lie. i want to speak with someone asap and i want further actions taken. *ln*jb
Dodge ram integrated brake controller faulty. towing 2015 29.5 t arctic fox 5th wheel and the brake system will not stop the trailer. when idle, without using truck brakes, the truck and trailer move forward, even if the gain on the controller is manually set to 10. manipulating the gain makes no difference. trailer brakes tested and certified by dealer as operarational. dodge dealership in folsom is trying to resolve, the truck purchased new and has 4000 miles on it. on two occassions they have not be able to fix. next step taking 5th wheen and truck to dealership to demo problem. on-line forms state the itbs from dodge is an issue and the brake system only work when going 35 mph or higher (needs confirmation from dodge). in event of an emergency we would not be able to stop that trailer and truck as effeciently if the brake system worked properly. will keep you informed.
I have a recall u40 nhtsa 18e-028 that i received in the mail. this is for a faulty mopar gooseneck ball. according to our dealer, he and i checked on your site and our vehicle has no recalls. yet i have the notice from fca. the dealer would replace the ball but at our expense since we do not have this recall show on our vin. what do i believe??? the recall notice or the fact that recall is not listed with our vin so part is okay? this could be a life threatening defect if we lose a trailer off of our pickup going down the road. please advise. thanks