We have classified the 111 complaints from 2010 Mazda Mazda3 about STRUCTURE into the following categories.
The dashboard on the drivers side melted into the consistency of liquid tar.it is sticky and very shinning causing blinding glare. i took it to the lodi mazda dealer and they told me there was an extended warranty that expired 1 month ago and they could not repair this for free. i called the cooperate office who said they are no longer responsible for the repairs even though they are aware the dashboard was not heat resistant. how ironic that this happened to my car 1 month after the warranty was up. the dealer said it would cost me 1200 dollars to repair.since this was there fault for installing a not heat resistant dash they should replace it at anytime for free. it is very difficult to see out of the front window with the glare the melted dash causes.
My mazda 3 2010 has about 3 recalls. i have been contacting the local dealership to do the recalls since last year, but due to my schedule, i cannot make it during the weekdays. now this month, when i looked at the recall letters, i found out i should do the recalls very soon, but i had hard time to get day off during the weekdays, so i was asking the dealership to schedule me for weekends. but they refused. i know this is a free service, but how can they only give us schedule for weekdays and refuse to do the work for weekends. this is about safety. i don't drive this car often, but i still want this to be done. i think it is wrong that the dealership refuse recalls service. i don't think they will refuse the service that pay them money. very bad experience! i think the government should monitor this. because they refusing the weekends service, a lot people may hold off their recalls just like me, which may cause problem for the road safety. the name of the ...
Defective dashboard that cannot withstand exposure to sunlight, resulting in the dashboard melting, emitting a noxious smell and taking on a reflective quality. when the dashboard becomes reflective, drivers trying to see through the windshield have to struggle to see past the image of the dashboard in the windshield. mazda failed to notify consumers timely re: the defect. when class action lawsuits were filed, mazda was forced to take action. they offered a limited extended warranty to fix the "cosmetic issue" that resulted. however, bright light reflecting off the melted dashboard is temporarily blinding, causing a harsh glare on the windshield and obscuring vision, putting the driver and others at risk. in addition, mazda is failing to take any action on vehicles outside of the warranty date, stating that it is the consumer's responsibility to obtain service within a timely manner. upon contact of mazda corporate office, there is no record of me even owning the vehicle and my vin number is still listed until the original owner of the vehicle from 7 years ago. i have never received a single notification of a recall or warranty extension since taking ownership of this vehicle in 2012. official start date of ...
While driving home from work today, a loud noise sounding like a gunshot came from inside of my car and caught me of guarding causing me to swerve to the side of the road. as i regain control of the car, i saw pieces of unknown debris slide down the back of my rear window. luckily there was no other cars around me. i continued home since it was about another 2 mile down the road. after arriving home i inspected the car and noticed that the sunroof had exploded outward and had shattered everywhere. the pieces of debris i saw was in fact pieces of shattered glass. at first i though that something went through the glass but i could not find any evidence of an object such as a rock that penetrated the glass. also the glass was shattered outwards indicating that it exploded from the inside out. this happen on a clear sunny day with temps around 84 degree. i was driving about 35 to 40 mph along a straight stretch of rural road. at the time of the incident there were no cars within 200+ yards of mine.
Dashboard is melting and causes a glare on the windshield
Over time, the entire dashboard has begun to develop deep cracks. on the passenger side, these cracks are where the airbag is located. it is very concerning, as it is not clear whether the airbag would function properly in case of an accident due to this defect in the dashboard. these cracks have become worse over the past few months and consistently spread.
Tl* the contact owns a 2010 mazda 3. the contact stated that the dashboard was melted and there was a glare on the windshield while driving unknown speeds. the contact called a local dealer (mazda of knoxville located at 8814 kingston pike, knoxville tn 37923) and was informed that the remedy parts were on backorder. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure, but did not offer any assistance. the failure mileage was 102,000.
Got involved in a fender bender at 50 mph and air bags never went off. the body of the car also came apart so quickly i ended up totaling the entire vehicle.
Recall 16v-644 issued september 6 of 2016. now, 8 months later, there are still 'limited' parts available to implement the recall and i am unable to have the recall completed on my affected vehicle. i believe this indicates that mazda is not resolving the recall in a timely manner.
Tl* the contact owns a 2010 mazda 3. whenever the brake or accelerator pedals were depressed, the driver seat moved out of position and slid backwards into the rear driver side seat. the contact later received notification of nhtsa campaign numbers: 17v082000 (seats) and 16v644000 (structure). the manufacturer advised the contact to call a dealer. the dealer scheduled an appointment and the manufacturer's notice indicated that a loaner vehicle would be provided; however, it was not available to the contact. the manufacturer was called again along with two additional dealers who were unable to provide reasonable accommodations. the contact was uncertain as to when the vehicle would be repaired. the failure mileage was not available. parts distribution disconnect. vin tool confirms parts not available.
I entered my car first thing in the morning (after a fairly cold night). the car was stationary overnight sitting in my driveway. i looked over to my left and on the dashboard of the passenger side, there was an crack about 6-7 inches long on top of where the airbag sits. in the light, it appears that the crack will spread to the left and grow substantially in length/width. i am very concerned that this could potentially become an inhibitor to making the passenger function properly.
Tl* the contact owns a 2010 mazda 3. while the vehicle was parked, the dashboard became sticky and melted into a smooth surface. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the issue. the approximate failure mileage was 105,000.
I received a safety recall regarding lift gate dampers back in october 2016. i called to check on it and gunther mazda service dept did not have the part available. went for an unrelated problem in december to have it diagnosed and i figured since i was going to be without a car for a day or two, i might as well take care of the recall. they still did not have the part, they told me to call back in february. i am not sure how long after a recall is a manufaturer supposed to provide with a solution, but 4 months seems long. i have not have a problem with the gate, but i don't want to wait until i have it or ignore the recall either.
The driver's seat frame breaks resulting in the driver of the vehicle to rock backwards with the seat when the vehicle is in forward motion. the car becomes uncontrollable when the seat rocks back causing the driver to hold themselves upright trying to drive the vehicle. the seat exhibits characteristics that can only be called unsafe. this defect will ultimately result in a serious accident with injury or death. the vehicle was parked when this was first noticed. the defect with the seat frame also renders the seat belt useless and is safety hazard compounded by the seat frame breaking loose. this defect appears to happen only on the 2010 mazda 3 model and there are many additional complaints, both here and in public forums. mazda needs to recall for replacement of a seat frame that is built so as not to break in normal use. why this has not happened is negligent. my local mazda dealer gave me an estimate of $980.00 to repair the seat frame. the manager was not willing to negotiate the cost of the repair nor willing to discuss further.
I opened the drivers door, sat down and attempted to close the door. the door would not latch. i looked at the door latch and the three screws used to attach the latch were missing and the latch was hanging freely within the door. i was trying to find replacement screws online when i came across a recall on the mazda 6 which is appears to be the exact same issue. nhtsa campaign number: 13v425000