While driving my 2015 mazda cx-9 on a very busy interstate, the check engine light appeared on the driver panel. i was traveling with my very young children, ages 4 and 20 months. approximately 10 miles later, i started hearing a rattling sound under the hood. shortly thereafter, my car stalled out as i entered my subdivision. my husband had to push the car to our driveway. i called aaa that same day and had the car towed to the dealership that services the vehicle. i was told that the water pump needed to be replaced and was quoted a price to fix the issue. later, i was told that after further inspection by the dealership that the coolant mixed with fluids and the engine needed to be replaced. i was quoted over $7000 to complete this work. during the course of my research, i have learned that a lot of mazda customers who have this model vehicle experience this issue quite frequently. i called mazda customer care and was told that mazda is not electing to take responsibility for this issue. i was fortunate that i was able to arrive to my subdivision without injuring my children or self, but this is a safety issue that could result in the loss of lives if not corrected immediately.
I've had my mazda for only 3 years. i was driving up the hill towards my house to park my car and it just quit working. it shut off and now it will not start. now i'm stuck paying $400 a month for a car that doesn't even work. it's very disappointing. i think this car should be recalled.
The sunroof exploded from the inside out. the glass completely shattered and fell inside the cabin of the vehicle. the a/c was on and windows were all closed.
Bearings in front of vehicle makes much noise. the noise happens when the car is in motion while turning the steering wheel.
I purchased the car new on september 18,2015. having the car for 3 months i have been at the service department 3 times. i got home the first day and the belt was not registering and was making noise when i had it on. the last 2 times i continue to hear noise coming from the car. the noise is heard from underneath and it has to be driven for significant amount of minutes before the noise goes away. i recorded the noise on november 28,2015 and called the dealer very upset because its a problem that's not being addressed and fixed. i dropped the car off on monday november 30,2015 and was told yesterday december 1,2015 that they dont see the problem.this is a new car and i never test driven before buying. i need help. i have the recording but i cant attach it on here.