We have classified the 56 complaints from 2009 Lexus ES 350 about AIR BAGS into the following categories.
Tl* takata recall. the contact owns a 2009 lexus es350. the contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the parts to do the recall repair were not yet available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Tl* takata recall. the contact owns a 2009 lexus es350. the contact stated that the recall notice for nhtsa campaign number: 16v34000 (air bags) was received in may of 2016. after contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. the contact had not experienced a failure. the vin was not available. *tt *tr
The dealer, north park lexus of san antonio, has been completely unresponsive to my requests for replacement. i have been waiting for almost one year. they have not honored my request for a rental vehicle. they have not returned a single phone call or email. ....updated 06/23/ 17 *bf
2009 lexus es 350. consumer writes in regards to passenger side air bag design issues. * smd the consumer stated the passenger air bag sensor, did not recognize her sitting in the seat. over the years, the dealership has checked the sensor, calibrated the sensor, replaced the front passenger seat and sensor assembly and on the most recent visit, a lexus engineer was called in to evaluate the problem. the consumer was informed the sensor was calibrated for a 70 pound load; however, due to a flaw in the passenger air bag system for this model year, it did no consistently sense a passenger weighing slightly above 100 pounds. the dealer stated they could not adjust the sensor below the 70 pound calibration point, or repair the problem in any other way. *jb
Car was being driven into a parking spot at less than 5 mph when it suddenly accelerated and started to climb a rock hill before it could be stopped. wheels were turned to right as result of turn into parking spot which caused the vehicle to start tipping over. air bags were not deployed and repairs are approximately $4500. *tr
Tl*the contact owns a 2008 lexus es350. on february 9, 2010, while the contact was attempting to change gears with his foot on the brake, the vehicle suddenly accelerated. he attempted to slow the vehicle down by depressing the brake pedal with both feet but the vehicle did not stop and collided into a wall. the driver was not injured but the passenger did sustain injuries to the mouth and upper body. a police report was filed. the current and failure mileages were approximately 28,000. the consumer is requesting the findings on the vehicle. updated evoq 10/13/10 the consumer also stated the air bags failed to deploy. updated 02/25/11
Failure of airbags to deploy in a head-on collision on october 24, 2009 involving my 2009 lexus es 350. damage estimates from the involved insurance company total over $15,000.00 for all frontal damage which intrudes into the engine compartment. estimates which are over $15000.00 indicate that the airbag sensors are being replaced, but there is no charge indicated for the sensor replacement which lexus is probably doing at no charge. this means that the damage of $15,000.00 are for parts and work other than that involving the front airbag sensors replacement. injuries sustained by front seat passengers. driver is being treated for a closed head injury/concussion and passenger is being evaluated for concerns of dizziness, right hip pain and a possible neck injury. *tr