Problems with 2009 Lexus ES 350 AIR BAGS

Tl* takata recall. the contact owns a 2009 lexus es350. the contact received notification of nhtsa campaign number: 17v006000 (air bags); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer (len stoler lexus, 11311 reisterstown rd, owings mills, md 21117 (410) 773-9613) was contacted and recall repair appointments were scheduled. the appointments were cancelled by the dealer, stating that the parts were not available. the contact stated that this occurred several times in the past year. the contact called the manufacturer at 800-255-3987, but was greeting by a recording, stating to contact the local lexus dealer to schedule a recall repair appointment. the contact had not experienced a failure. parts distribution disconnect.

Tl* takata recall. the contact owns a 2009 lexus es350. the contact received notification of nhtsa campaign number: 17v006000 (air bags); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact had not notified a local dealer. the manufacturer stated that the remedy parts were unavailable. the contact had not experienced a failure. vin tool confirms parts not available.*bf updated 8/1/18*jb

Tl* takata recall. the contact owns a 2009 lexus es350. the contact received notification of nhtsa campaign number: 17v006000 (air bags); however, the parts to do the repair were unavailable. the contact stated that the manufacture exceeded a reasonable amount of time for the recall repair. the dealer (prestige lexus, 1000 nj-17, ramsey, nj 07446 (855) 484-6393) was contacted and confirmed that the parts were not available. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* takata recall. the contact owns a 2009 lexus es350. the contact received notification of nhtsa campaign number: 17v006000 (air bags); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact stated that mcgrath lexus of westmont (500 e ogden ave, westmont, il 60559 (855) 462-6964) was contacted and confirmed that parts were not available until 2019. the manufacturer was not notified. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* takata recall. the contact owns a 2009 lexus es350. the contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the remedy was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called the westside lexus dealer in houston, tx who stated that the parts were not available. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

Tl* takata recall. the contact owns a 2009 lexus es350. the contact stated that nhtsa campaign number: 17v006000 (air bags) exceeded a reasonable amount of time for repair. the contact searched the safercar.gov website and found that her vehicle was included in the recall as of august 2017. the contact received a letter in reference to a settlement, which lead her to check the website. the contact did not recall receiving the nhtsa campaign notification letter. the dealer and manufacturer were not notified. the contact had not experienced a failure. vin tool confirms parts not available. ..updated 09/11/17 *bf updated 09/14/2017*js

Takata recall - notified several months ago and advised not to have passenger in front passenger seat. this is difficult and creates problems for me and my family. i received another notice about class action, but no word on remedy

Tl* takata recall. the contact owns a 2009 lexus es350. the contact received notification of nhtsa campaign number: 17v006000 (air bags); however, the part needed for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called lexus of bridgewater (1550 us-22, bridgewater, nj 08807, phone number: (732) 271-4000) and was informed that the part would become available sometime in december of 2017. the manufacturer was made aware of the issue and informed the contact that the part may arrive in december or spring of 2018. the contact had not experienced a failure. vin tool confirms parts not available.

Takata recall. lexus es350 2009 owner and vehicle residing in sc. owner scheduled replacement of passenger side airbag with hilton head lexus dealership. airbag replacement was available at the dealership but toyota refused to authorize repair because my lexus was originally purchased in nj.

Tl* takata recall. the contact owns a 2009 lexus es350. the contact stated that the dealer (hilton head lexus in hardeeville, sc) scheduled an appointment and ordered the part, but the manufacturer denied the approval to receive the recall part for nhtsa campaign number: 17v006000 (air bags). the manufacturer indicated that the vehicle was sold in new jersey and not south carolina. the contact was uncertain as to how long it would be before the repair was received from the dealer. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* takata recall. the contact owns a 2009 lexus es350. the contact received notification of nhtsa campaign number: 17v006000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. the dealer and the interim recall notice did not give a specific date for when the part would become available. the manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. the contact was not experiencing a failure. vin tool confirms parts not available. *tt *cn

Tl* takata recall. the contact owns a 2009 lexus es350. the contact received notification of nhtsa campaign number: 17v006000 (air bags), however the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms part not available.

Takata recall, what is the average repair period, received notice in march and have no updated information as to when the airbags will be replaced. the vehicle as you know is hardly usable even by driver alone. toyota is 34% approximately complete on this, doesn't sound like they are keeping up with everyone else.

Tl* takata recall. the contact owns a 2009 lexus es350. the contact received notification of nhtsa campaign number: 17v006000 (air bags); however, the part for the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2009 lexus es350. the contact received notification of nhtsa campaign number: 17v006000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Got interim safety recall notice nhtsa 16v-340 & 17v-006. given the unknown date when a remedy is available,nthsa should require compensation for loss of use and/or buyback of the vehicles by the manufacturer. i lack full use of the car as the front passenger should not use that seat and possible sale is impeded as car value is lessened because of the existing defect.

Tl* takata recall. the contact owns a 2009 lexus es350. the contact received notification of nhtsa campaign number: 17v006000 (air bags); however, the part for the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact had not experienced a failure. the manufacturer was not made aware of the failure. parts distribution disconnect.

Takata recall, very upset due to the fact i travel long distance and have passengers in my car i would like to know what can be done and would lexus provide a safe loaner car for me

Tl* takata recall. the contact owns a 2009 lexus es350. the contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Takata air bag recall; received notice of recall in february, 2017; as of 3/19/2018, we have had no correspondence to schedule repair

Contacted palm beach lexus dealership in west palm beach august 2016 regarding recall on car. i was told that the airbar wasn't available until 02/17 dealership gave me a rental car. as of today, 02/06/17, no news on when the airbar will be replaced. my daughter is under 25 years old and can't drive a rental car. this is causing a hardship to my family.

Tl* takata recall. the contact owns a 2009 lexus es350. the contact received notification of nhtsa campaign number: 17v006000 (air bags); however the parts to do the repair were unavailable. the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available. updated 05/30/17*lj *as

Tl* takata recall. the contact owns a 2009 lexus es350. the contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2009 lexus es350. the contact received notification of nhtsa campaign number: 17v006000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. flow lexus of greensboro, north carolina stated that, in august of 2017, the contact would receive a second letter when parts become available. the manufacturer was made aware of the issue and stated that the parts would become available in december of 2017. the contact had not experienced a failure. vin tool confirms parts not available.

Takata recall my vehicle is not repaired, lexus has failed to address the issue in timely manner. i am unable to use the front passenger seat as the front passenger is in the risk of serious injury

Tl* takata recall. the contact owns a 2009 lexus es350. the contact received notification of nhtsa campaign number: 17v006000 (air bags); however, the part needed for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called henderson lexus (located at 7736 e gate rd, henderson, nv 89011, phone number: (702) 228-7736) and was informed that they were still waiting on a replacement part. the manufacturer was not notified. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* takata recall. the contact owns a 2009 lexus es350. the contact received notification of nhtsa campaign number: 17v006000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. the dealer (bell lexus north scottsdale, 18555 n scottsdale rd, scottsdale, az 85255, (480) 502-5000) did not give a specific date for when the part would become available. the dealer speculated that the part may be available in september of 2017. the manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. the contact was not experiencing a failure. vin tool confirms parts not available. updated 10/17/17*lj updated 10/19/2017*js

Tl* takata recall. the contact owns a 2009 lexus es350. the contact received notification of nhtsa campaign number: 17v006000 (air bags) however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. metro lexus located at 13600 brookpark rd, clevland, oh 44135 was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. the vin was not provided.

Tl* takata recall. the contact owns a 2009 lexus es350. the contact received notification of nhtsa campaign number: 17v006000 (air bags). the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called plaza lexus (777 decker ln, creve coeur, mo 63141 (314) 720-6048) where it was confirmed that the parts were not available for the recall remedy. the manufacturer was not notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available. parts distribution disconnect.

Takata recall: in january, 2017, we received notice from lexus of the recall for the right front airbag, nhtsa recall 17v006. after waiting several months to hear from the dealer, we called them on 04/27/17 to inquire regarding status of airbag replacement and was told it should be in mid-june. having heard nothing, we called again on 07/17/17 and was then told it would be december. we called today, 10/18/17, to confirm replacement of the airbag in december and was told they have no idea when this would take place. we have not received a follow-up notice from lexus regarding this lengthy delay. we were told by the dealer to contact lexus customer service or see what information was available on lexus website. we are wondering if this means lexus is not corresponding with their dealers so that recall information can be given to the car owners. we have; however, received notice regarding the auto airbag settlement. we are very patient people; however, a response from the dealer offering little to no information about the recall is what prompted this complaint.

Tl* the contact owns a 2009 lexus es350. the contact received notification of nhtsa campaign number: 17v006000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. lexus of torrence, california was contacted about the recall and stated that the contact must wait for the parts to become available. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect. vin tool confirms parts not available.

Tl* takata recall. the contact owns a 2009 lexus es350. the contact received notification of nhtsa campaign number: 17v006000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer was contacted (lexus of towson in towson, md, 410-769-9400) and confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* takata recall. the contact owns a 2009 lexus es350. the contact received notification of nhtsa campaign number: 16v340000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available. updated 01/05/17*lj the consumer stated it has been five months. updated 01/12/17.*jb

Takata recall still waiting for parts in florida. my son had his acura fixed in maryland. (oct 3)zone a should be fixed before any other.(zone a =6 to 9 yrs,b=10 to 15).any body watching how takata is working on this recall?

Tl* the contact owns a 2009 lexus es350. the contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available. updated 01/27/17*lj

Takata recall. lexus service has no parts to fix this. they expect first quarter 2017. my wife is afraid to ride in the passenger seat. can lexus put this off so long?

Tl* takata recall. the contact owns a 2009 lexus es350. the contact received notification of nhtsa campaign number: 16v340000 (air bags) and stated that the part needed for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2009 lexus es350. the contact received a notification of nhtsa campaign number: 17v006000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called lexus of richmond at 804-323-7695 and stated that parts were not available. the contact also called charles barker lexus in newport news at 757-234-6000 and scheduled an appointment; however, they later stated that the part was not available. the manufacturer was notified and informed the contact what zone her vehicle was in, and advised her to contact the local dealer. the contact had not experienced a failure. vin tool confirms parts not available.

Takata recall-it is taking entirely too long for my car to get recalled and the air bags to get fixed. my wife and i drive 50 miles a day car pooling to work down a dangerous highway 270 in st. louis. this is not acceptable.

Tl* the contact owns a 2009 lexus es350. the contact received a recall notification for the air bags; however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the nhtsa campaign number was unknown. the contact had not experienced a failure.....updated 08/29/16 *bf updated 08/30/16.*jb

Direct reply - letter from senator rubio inquiry on behalf of constituent regarding lexus recall. *smd 2009 lexus es350. the consumer was unable to get a time frame from lexus, as to when the recall would be rectified. *jb

Takata recall. i received a recall notice and was told 1) i should not have a passenger in the passenger seat of my car and 2) there is no replacement yet. i checked today(8/16/16) and there still is not a solution for this safety defect. this problem with takata airbags has been going on for several years and there is no solution. how can there be no solution. have there been no safe airbags installed in the last several years? if there are safe airbags inflators available why can't they be installed on affected autos. i bought a car to transport my wife and grandkids. and i can not use it because of foot dragging by both takata and toyota. how much longer must i wait?

I received my 1st recall letter last june 2016 & i have been calling westside lexus on the katy freeway, houston, tx for the past few months & they still do not have the part in. it has almost been a year. i just received another letter about the recall & i called the dealership & they said that they are only working on the is models first & don't know when they can fix the es models. i don't feel safe driving passengers around & i don't understand why it would take this long to get the parts in. this is ridiculous!!

Tl* takata recall. the contact owns a 2009 lexus es350. the contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* takata recall. the contact owns a 2009 lexus es350. the contact received notification of nhtsa campaign number: 16v340000 (air bags). the part to do the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Takata recall. after receiving the recall, i parked our lexus. if there is a chance of metal fragments striking the passenger, then there is also a chance the fragments could strike rear seat occupants. the recall started 5/23/16. five months later there is no resolution. this high $ car is worthless to us. lexus should offer to buy back the vehicles.

Tl* takata recall. the contact owns a 2009 lexus es350. the contact received notification of nhtsa campaign numbers: 16v340000 (air bags) and 17v006000 (air bags); however, the parts to do the repairs were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. the manufacturer was made aware of the issues. the contact had not experienced a failure. vin tool confirms parts not available. the vin was not provided.

Tl* takata recall. the contact owns a 2009 lexus es350. the contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

Tl* takata recall. the contact owns a 2009 lexus es350. the contact received notification of nhtsa campaign number: 16v340000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair the manufacturer was not notified of the issue. the contact had not experienced a failure. vin tools confirms parts not available. updated 06/01/17*lj *cn

Tl* takata recall. the contact owns a 2009 lexus es350. the contact received notification of nhtsa campaign number: 16v340000 (air bags) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.