Problems with 2015 Jeep Renegade ELECTRICAL SYSTEM

Vin - [xxx] here's all the issues i have: - hard shifting - loss of power when turning and accelerating, even on bone dry roads - all lights (brakes, headlights, fog lamps, turn signals) malfunctioning (inoperable) on startup. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Tl* the contact owns a 2015 jeep renegade. while driving 45 mph, the charging system warning indicator illuminated. the vehicle was towed to the dealer, but was not diagnosed or repaired. the failure recurred several times. the manufacturer was made aware of the failure. the approximate failure mileage was 8,000. the vin was not available.

For the fourth time i took my car to the service at the dealer , and for the fourth time the same problem occurred received a 'service power steering' dashboard message....and the vehicle has no power steering. i have 20,000 miles on my vehicle. after i leave the car for two month in the dealer finally they call me and said my car was reedy as today march 2018 but continues with the same problem . i am of course concerned that my power steering could fail while i am driving the vehicle could cause serious accident. this happen one time already, i'm very frustrate i don't know what to do this point. if some could help me or indicate what to do thanks. same problem here- except total loss of steering while on highway. numerous electrical issues, 7 total since 2016, 16 days and counting in service bay and not driveable. this car is a nightmare. dealer service they don't know how to service

Approximately one month after purchasing my 2015 jeep renegade trailhawk, i began having trouble with the electrical system. the battery has died four times, the key fob(s) work intermittently, the engine has shut off on its own, the clock continuously resets the date/time, and the windows have stopped working once. i have been forced to use jeep's roadside assistance twice due to dead batteries. this weekend, the heater stopped working and it does not turn on. these continuous problems substantially impairs both the use and value of my car. additionally, it presents a significant safety concern for my family; winter is upon us and my wife utilizes this vehicle to transport our two children, whom are each under the age of three years old. the thought of them being stranded with no heater due to continuous electrical issues is unnerving. i initially considered this to be an isolated incident; however, i've asked two additional 2015 jeep renegade owners if they have encountered any similar instances - both have returned their renegade to the dealership for servicing due to electrical issues. the dealership informed them the vehicle simply needed a software update. this is not a satisfactory response!

Case #: [xxx] vin: [xxx] vehicle description: chrysler aspen limited 4x2 sport utility 4-door good morning - i dropped my car off to be serviced yesterday for the claim as advised after work yesterday. i was given a jeep renegade as a loaner. why was i not able to get the key out of the ignition last night. after trying several times and after speaking with chrysler sales rep [xxx] who was very helpful. he advised if the car was in a safe place to leave the window down. the car was in my garage. i drove it back to the stateline chrysler and after explaining the situation, and after double checking the situation, quan or qual w/ stateline chrysler not [xxx] were able to get the key out of the ignition either. i was an hour an a half late for work due to this situation. i did not want to keep a car and be stuck any longer with this situation. i was advised by the stateline rep that customers have called with complaints that they are unable to get the key out of the ignition. this was only a loaner car for me ...another chrysler issue. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

I have owned this 2015 jeep renegade 4wd for just over one year. during this time frame, the battery has died three times; once leaving my family stranded 40+ miles from our home. the key fobs continuously fail to work. meaning, you are stuck manually unlocking each door... and when the key fob is not working, neither does the electric switch on either of the four door panels. obviously several years back, most vehicles had manual locks and windows... but this is 2016 and a vehicle that is only one year old with under 10,000 miles. for a battery to die three times and the key fobs to continuously fail, there is an obvious electrical issue with the jeep renegade. there is nothing worse than being stranded...and from a safety aspect, a key fob should be far more reliable than what jeep offers.

Today,while pulling out onto the highway my car would not accelerate properly almost causing a very severe accident with my 8 week old baby in the car. we continued to try and drive so we wouldn't be stuck in the middle of the highway but the jeep went 35 to 40 miles an hour all the way home. this was not the first incident with this car but the first as severe as this. a few days after i bought the car it would shift hard when put into reverse, it felt as if someone hit me from behind. this is a brand new vehicle, my only vehicle, and i am scared to take my baby anywhere. this was a very scary incident especially with a newborn. jeep not only put my life at jeopardy but more importantly a baby's life!

I've filed a complaint before and the issue has happened again. i was left stranded, an hour and a half from home by my jeep renegade. the keyless entry system decides to stop working out of the blue and then there is no way to start the car. jumping it doesn't help and it's a major glitch in the system. the dealer "fixed" this issue last week by replacing a faulty ground and they said that was what was causing it. three days later, i'm in the same predicament that i was in before. this car is no longer safe to drive and no one has been proactive in taking care of this. i don't know what else to do.

I purchased the first model of the jeep renegade in may 2015. it has remote keyless entry. in the past year, the keyless entry has stopped working 7 times. it had to be towed to the dealer 4 times. there is no way to start the car, even when you take the metal part of the key and touch it to the start button. i've been stranded without a vehicle each time. jeep says they've never seen this happen before but i've read multiple jeep forums stating that this is a known problem. for a brand new car, this is a major defect. the second to last time it was brought to the dealer, they switched the battery and said that would fix it. two months later, the same problem came back. they don't know how to fix this issue and my car is unsafe to drive for fear that i could be stuck somewhere without cell service. each time this happens, the car is parked and off. i never know when the issue is going to occur, it happened twice last week and the first time it got towed to the dealer. by the time it got there, the dealer said there was no issue starting the car and they couldn't replicate the problem so there was no fix.

At river oaks chrysler-plymouth-jeep: 7/6/2016 - (1) red lights "on" in upper console that dials 911 and emergency road services. (2) radio display indicates radio needs service; radio replaced by dealership. at northwest chrysler - jeep - dodge - ram: 4/24/2017 - all lights failed while i was driving back from lunch. back up lights, turn signals - all lights were not working and i drove immediately to closest jeep dealer, near work. the lights were back on after 5 minutes or so, and the dealer could not find a problem. no work was performed on the vehicle. 7/14/2016 - (1) red light still on and dealer never fixed; still an issue as of 8/14/2017. (2) after new radio installed, apps were missing; back up camera not working; bluetooth not working; radio cannot access wi-fi. new 8/14/2017 (will take to helfman dealership today, where i originally purchased the vehicle on 5/5/2015): on or about 8/1/2017; large warning light came on when i started the car (i say large because it was in part of console that shows speed, miles traveled and other customizable screens) indicating that it needed some type service right away, but it disappeared within 5-10 seconds. will also try to get dealer to explore red lights in upper console that are still present and occurring after more than one year. they appear and stay after i turn the car off and let it rest only a few minutes. red lights are not present if car sits for several minutes or overnight.

I have had a "service in 30 days, i'm now on 6 days" and i have been to 2 different dealers to have the service message removed from when i start the jeep but the message never goes away, i have had the service done twice now to get the message to go away but it never does, the date just goes down and i have no way to remove the message, and apparently dealers can't either, what happens when i hit day 1 or beyond? when will i know my vehicle needs service next if the light never turn off to begin with on a new vehicle?

Tl* the contact owns a 2015 jeep renegade. the contact stated that the emergency brakes turned on voluntarily while driving. the contact mentioned that the failure occurred when the vehicle was off. in addition, the vehicle failed to start when the ignition key was turned to power on. the vehicle was taken to the dealer where it was informed that the failure was located at the engine. the vehicle was not repaired. the failure mileage was 5,600.

The passenger seat will not always activate the airbag sensor when a person is seated, it will activate when a lunch bag is placed on it. the seat belt alarm on the passenger front seat does not always work. the vehicle under normal speeds have been alerting that the vehicle is overheating and slows down attempting to shut the engine off causing the danger of a crash to possibly happen. the dealership is unable to replicate any of the issues described, and has stated that the passenger must gain weight to activate the sensor.

Tl* the contact owns a 2015 jeep renegade. while driving 30 mph, there was a strong vibration and the vehicle lunged forward without warning. the contact also stated that the vehicle made a grinding noise when shifting gears. the vehicle was taken to the dealer where it was diagnosed that the computer software program needed to be updated for the engine and transmission. the vehicle was repaired, but the failure recurred several other times. the manufacturer was made aware of the failure. the failure mileage was 3,500.

Tl* the contact owns a 2015 jeep renegade. the contact stated that the key entry warning light illuminated. the vehicle was taken to a dealer where it was diagnosed that a module in the dashboard needed to be replaced. the vehicle was repaired. also, while driving 30 mph, the hatch back opened independently. the failure recurred on numerous occasions. the vehicle was taken back to the dealer where it was diagnosed that a computer in the rear of the vehicle needed to be replaced. the vehicle was repaired; however, after the repair, the key failed to communicate with the vehicle. the technician stated that a new key needed to be ordered. the vehicle was not repaired due to the part being unavailable. the manufacturer was not notified of the failure. the failure mileage was 2,000. updated 07/27/16*lj the consumer stated the hatchback failed several times, as it would not close. updated 08/001/10. *jb

Tl* the contact owns a 2015 jeep renegade. while driving various speeds, the instrument panel, radio, and headlights failed. the dealer diagnosed that the sensor needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and stated that the part was not available for the repair. the vin was unknown. the failure mileage was approximately 20,000.

Tl* the contact owns a 2015 jeep renegade. the contact stated that the vehicle failed to start without warning. the failure occurred randomly. the vehicle was taken to a dealer where it was diagnosed that the software needed to be updated. the vehicle was repaired; however, the failure recurred. the manufacturer was notified of the failure. the failure mileage was 2,858. the vin was unavailable.

Engine hesitates when trying to accellerate from just stopped to 30mph and gear feels like it is in a lower gear than it is even though it is an automatic. dashboard completely flickers all areas of operation until finally showing mph. when i purchased vehicle brand new, it had to be towed into dealer next morning. dealer stated battery was dead and needed charged as well as there being little to no oil in vehicle. i have never encountered this with a new vehicle before. also the mesh from the passenger door is separating from the handle as of 1 week from purchase.

My new renegade started hesitating when accelerating and was not shifting properly. you could tell it was stuck in gears too long before shifting. took it to the dealer 3 times. first time they updated the computer even though they said they did not notice any issues during their test drive. second time the tech said he felt it and fixed the problem with a module update. it did ride great after that-but lasted for only one day. took the vehicle back for the third time and they did nothing-said they could not replicate the problem. the whole time i am thinking maybe i am imaging the issue,only to speak to another customer in the waiting room about her ongoing issues in her 2012 cherokee-same transmission as in the renegade. now, the interior lights dim and come back on and the front wipers come on when you turn the back wipers on. the vehicle has 2070 miles on it. after reading the other complaints (car stalling while driving at highway speeds) i am concerned about driving it. the service man said i could bring it back-which i am going to tomorrow. but if they insist they don't feel it i am not sure what my recourse is. do i have to wait till i crash due to a system defect>

Forward collision warning has been activating randomly while driving on city streets and while entering/exiting highway ramps, specifically where overpasses are present. also, the fcw light would come on randomly at start up of the vehicle forcing me to go to settings and turning back on. it was determined by the local dealer that the fcw was not working at all. the fcw would not bring the vehicle to a stop during dealer performed obstacle test. so far all attemps to repair by the dealer have failed.

Brakes: brakes making noise while car is in motion since purchase; severe rotor wear and malfunction six months after purchase; rotors deeply gouged and glazed blue 12 months after purchase; brake function in serious decline; two third party mechanics confirmed; jeep denies there is a problem and refuses to address. transmission: (all issues while car is in motion - both while driving forward and in reverse) audible thuds, clunks, "bicycle chain" noise, delay 10-30 seconds when changing gears, gears slipping while in motion (with indicator light), acceleration (due to down shifting) after braking (in stop-and-go traffic) but i'm not stepping on the gas pedal; when starting from a full stop (at a traffic light) i push on the gas pedal but the car doesn't move, then lurches forward and clunks); backing up in reverse, when putting the car into drive and trying to move, the car takes up to 30 seconds to recognize this but still clunks and lurches forward electrical: several indicator lights (such as the icy conditions indicator) worked in the first few months but no longer work; remote entry access is intermittent at best (i have to be practically touching the car with my remote to unlock it); sometimes the car doesn't acknowledge there is remote entry at all; the ability to adjust the drivers side seat (seat recline, seat position) has failed at times (most recently i was on a ferry boat and had put the seat back to nap (car was off/parked) and the seat would not go back up into a regular driving postion - had to restart the car on/off several times before the ability was restored); twice in december 2016 the entire dash computer gave me a warning that there was a system issue (while driving on the freeway) and it shut down and rebooted while i was driving; when starting the car every single lighting dash warning light comes on and flashes over and over (5 mins)

I've had shifting issues with my vehicle for over 1 year now. vehicle shifts rough and surges unexpectedly and randomly everyday. i have taken my vehicle to the dealership more than 5 times for this issue with no resolution and statements stating they "can't find any problems" with my transmission. my vehicle surges without pressing the gas pedal and adheres my vehicle from braking adequately to the point where i'm nervous it will push me into a stopping car in from of me.

2 weeks after buying my brand new renegade, it completely shut off on the freeway & i had to coast over 3 lanes of traffic to the shoulder. not only did my jeep leave me stranded, i could have been ran over at 80 miles an hour. just before shutting down, my car would not shift gears and began to lose speed even though the rpms were hitting the red marks. it was serviced, and given 2 software updates. a week later, the same thing happened. you can push the gas pedal to the floor, but the vehicle does not accelerate, instead it dies, however the rpm's go up as high as they can go but my car won't shift gears. now it is in the shop (for over a week), supposedly getting a new fuel pump, which i do not think is the ultimate problem. i have read about the 9 speed automatic problems and this is exactly what keeps happening. after putting me in danger twice, i feel certain as soon as i get my new fuel pump and drive home, this will break down again. i have had the jeep one month, brand new.

Forward collision warning inadvertently and randomly turns off, as does back up camera and camera guide lines. additionally, 911 and uconnect randomly are showing, indicating a malfunction. seven trips to dealer have not corrected, including dealer contacts with manufacturer (work orders on file). shutting off engine and restarting sometimes corrects the vehicle's issues. first stop with dealer to correct-11/15/2015 (vehicle purchased in october). most recent stop with dealer 4/8/2015

Salesman said they could make it like the one we wanted (we picked by color) but they would have to add remote start and heated seats. we picked it up noticing they butchered the seat putting in heated seats. we get home with it and shut it off mind you this is brand new, to wake up in the middle of the night cause i hear a car running in the garage its the jeep. they tell me the remote start does it if battery is low. so i start parking it outside as not to die from carbon monoxide poisoning to find it outside running every night. at 1200 miles the rear end starts growling and transmission won't shift and it randomly shuts off going down the highway. its the remote starter they say so they remove it. they gave it back to me with my money back. does it again 3 more times and took it in 3 more times for shutting off on highway, rear end growling still and transmission not shifting. get it back we couldn't find anything wrong with it but we did updates to the computer and transmission. next day radio starts changing stations on its own as i record it with my phone, lights going off and on, windows not working and still not shifting. they replaced rear end pig, radio, wiring harness as they said the guy bent a pin installing remote starter. then at 17,000 miles rear end and transmission start doing it again and the shorting comes back, new rear pinion at another dealership, new radio again as the other one shorted out, transmission still not shifting. filed for lemon law chrysler comes back with the car is fine its due to the after market equipment i had installed. your dealer ship is who had it installed brand new vehicle. still have problems with transmission not shifting or taking off when pushing gas pedal. stuck with this junk cause they won't take it back. called lawyers and they said love to help but that was a one and done deal. never buy chrysler again.

Power door locks stopped working 9-17-15. went to dealer 9-22-15, they said that key fob was bad, new one on order. turn on front wipers the back wiper will turn on sometimes, with the back wiper switch off. the car sat idle for 8 days, the battery was dead. i tried to start could'nt get key out of ignition. had to jump battery 3 times with battery pack to get car started. when battery went dead the car computer reset and my power door locks now work with key fob. waiting to see how long car will run, can't trust it.

Tl* the contact owns a 2015 jeep renegade. while driving 25 mph, a loud squealing sound was heard from the front driver side wheel. in addition, it took multiple attempts to start the vehicle and the instrument panel failed. the failure occurred constantly. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the failure mileage was 500.

I started my vehicle and then shifted it from park to drive. all the warning lights flashed and the vehicle lost power and the interior and exterior systems went dead. i shifted back to park and attempted to start the vehicle again. it did not start and turning the key resulted in all the warning lights lighting up. the parking brake engaged and did not release. the power door locks and windows did not work but after the key was turned the headlights did flash if the lock or unlock buttons on the key fob were pushed. also the steering wheel did not turn with the key in place and the key could not be removed from the steering column. the tow truck driver had to resort to using a power pack on the battery terminals to get power to the electrical system so he could restore the steering and release the parking brake. at the dealership that repaired the car they found the electrical systems functional and the battery fully charged. the service reciept states the dtcm had an active code c2502-64 and they flashed dtcm with latest flash number and cleared codes.

Both key fobs began to have delayed response when locking and unlocking vehicle. automatic locks stopped working, but back hatch would still lock and unlock. lock and unlock buttons wouldn't work on driver-side and passenger-side doors. disconnected and reconnected battery, then the locks worked again.

Press remote to lock doors, rear don't lock, tried again then front doesn't lock. so now car won't open or luck with remote. i reprogram locks on uconnect still doesn't work. you have to manually lock the doors. i consider this a safety recall . if you have kids in back they won't be able to get out unless you reach inside vehicle to open. hope the car doesn't catch fire with kids in back. key is also hard to put in ignition and take out.(batteries in remote are fine i checked full power). i think the manufacturers are in a hurry to release the vehicles before they are properly tested.

The vehicle has stalled at high speeds, or idled and shook before finally sputtering and engine dying. various issues at various speeds. could not restart and had to tow. engine stalled at full speed three times all while vehicle was brand new, first month of ownership and under 1500 miles.

I was on the highway when suddenly my brand new car stalled and would not shift back into gear. the car became immobilized and had to get towed back to the dealership. they replaced the fuel valve and did not test for transmission or electrical issues. two days later the same thing happened on the highway. i took it to a different dealership and they did not know what was wrong with it, so they updated the software in the car because two updates were available. i got the car back and it broke down for a third time, again after only 2 days. the car is currently in the shop and chrysler is reluctant to buyback the vehicle. nobody can figure out what is wrong.

Our jeep renegade's 6.5an infotainment system may have corrupted software or a electrical problems. since owning the vehicle (june 2 ,2015) the yelp feature will not load and is not available to utilize as advertised. my u-connect account was listed as pending instead of trial/activated. after numerous trips and calls to u-connect with multiple trouble tickets and opened star case the radio was replaced on 8/26/2015 but it is now worse than before,.apps do not work, getting sever error and subscription errors. i now have another open trouble ticket and u-connect doesnt seem to have an answer. i have been putting up with this for 3 months now and 5-6 trips to the dealer, a replacement radio and a requested buyback. i have an open customer care case. this wasnt the only electrical problem had 4 attempts to replace a bad key fob, finally after ordering 2 new key fob , is was fixed.

Bought renegade sport fwd april 28, 2015. 1. door locks/key-fob stopped working by june 1st. took to dealer, said chrysler knew of issue, trying to get a "permanent" fix, but a temp fix was to re-set the computer system; they did and it lasted less than 2 hours. have to use key to unlock driver door, then reach around and unlock/lock the other 3 doors by hand once inside the car. "luckily", the key-fob still locks/unlocks the rear lift gate. 2. rear wiper blade turns on randomly when front wipers are on. only way to stop the rear wiper is to turn off the front wipers, wait a few seconds, then turn them back on. 3. car sat for 3 days (july 15-17), and battery completely drained/dead. key stuck in ignition. called road side assistance, they tried to jump it with a jump-box, jeep wouldn't turn over, so had to jump with the tow truck's battery connected to jumper cables and after several minutes, the electrical gadgets started to work, and several minutes later on the charge, it finally turned over. 4. car transmission "jerking" when driving slowly out of my driveway (approx. 5 mph). this has happened several times.

My jeep renegade's 6.5an infotainment system may have corrupted software. since owning the vehicle, the "yelp" feature will not load and is not available to utilize as advertised. my uconnect account listed in my radio system shows "pending" instead of trial or activated. i am also missing soft key applications such as wi-fi and sometimes uconnect store. i have contacted uconnect access, jeep, and my dealership countless times over the past 30 days of ownership with no remedy. i have been told to perform soft and factory resets time and time again with no change. uconnect reps have re-sent data and jar. files with no luck and no change to my radio system. dealership does not know what to do and submitted a work tiocket to star reps for assistance. they have not figured out what to do and told me they would contact manufacturers of the radio system for help. 2 weeks later and no word from dealership or star reps. i wish they would try to reload system software or replace my 6.5an system with new one.

Tl* the contact owns a 2015 jeep renegade. the contact stated that the vehicle experienced a loss of power and lack of acceleration. the failure occurred only when the vehicle was cold. the vehicle was taken to the dealer where it was diagnosed that the transmission was defective and needed to be replaced. the vehicle was repaired, but the failure recurred. the manufacturer was notified of the failure. the failure mileage was approximately 29,936.