Tl*the contact owns a 2012 jeep liberty. the contact stated that while driving at unknown speeds, the air bag warning light illuminated. the recall notice for nhtsa campaign number: 13v282000 (air bags , electrical system) was received in october of 2014. the vehicle was taken to the dealer where the tipm flashed and the contact was informed that the occupant restraint control module needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 50,000.
Airbag light came on. i took it to the dealer. dealer said it is not covered under any recall and therefore will cost me ~$600 to repair. the manufacturer should repair faulty airbags free of charge.
Air bag warning light came on when car was started. accordingly, air bags will not deploy if in an accident. *tr
Tl* the contact owns a 2012 jeep liberty. the contact stated that the passenger side air bag indicator illuminated while the seat was not occupied. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 33,000.
Air bag light stays on. concerned because jeep has a history of airbag problems. *tr
Tl* the contact owns a 2012 jeep liberty. the contact stated that the air bag warning lamp remained illuminated after the vehicle was repaired under nhtsa campaign number: 13v282000 (air bags, electrical system). the contact mentioned that the dealer only reset the head restraint and did not flash the tipm or replace the occupant restraint control module. the manufacturer was notified of the failure and refused to repair the vehicle. the vehicle was not repaired. the approximate failure mileage was 62,000.
The airbag light came on while driving. we later received a recall notice for the airbags. we took the 2012 jeep liberty to spitzer jeep in brookpark oh on november 5, 2014. they called later that day and said they were fixing the recall issue, but the airbag light was on because the module needs replaced and as of now the airbags are essentially "offline" meaning they will not deploy in the event of an accident. they said it would be $350-$400 to replace. one would think chrysler would handle any issue with the airbags given they have thousands of vehicles with airbag issues. we do not have the money to currently fix this and so are having to risk safety over cost. *tr
Air bag warning light started continuous display at about 43000 miles. dealer indicated this was covered by safety recall n38/nhtsa 13v-282. called jeep dealer for appointment in mid-july 2014. dealer indicated that it is probably failed orc module. research indicated this was a common issue on this model jeep with numerous reports of failure of orc. took vehicle to dealer on 28 jul 2014. dealer did not replace orc but "flashed" tipm at no charge. did not resolve air bag light issue. dealer indicated i would have to schedule another appointment for diagnostics and possible orc module replacement. scheduled another appointment for 4 aug 2014. orc module replaced. issued resolved. was charged $326.53 for replacement of orc module. dealer indicated that while this has become a common failure, this replacement was not covered by chrysler for 2012 jeep liberty. i feel that since this is a serious safety issue for all 2012 jeep liberty owners experiencing this issue, chrysler should reimburse for this expense. safety recall n38 indicated "chrysler will repair your vehicle free of charge (parts and labor) including replacement of occupant restraint module (orc). *tr
Called dealership august 1st for the recall on head restraints. i have an appointment for the 8th. the next evening when started my car the air bag deploy light stays on dashboard. the light by gearshift flashed at first and said air bag for passenger side not on.i saw another complaint at 43,000. miles with same issue on this site. *tr
Airbag warning light is illuminated because occupant restraint controller has failed
Air bag is on and won't go off. it's been on since august 1st 2014. i want this fixed before it's blows up in my face or one of my family members. if that happens then there will be a lawsuit. *tr
At 55000 miles( 7/29/14) my air bag warning lit on my dashboard and stayed on and continued to remain on until i brought the vehicle in to a chrysler dealership on august 5, 2014. i brought the vehicle to my mechanic who told me through his experience when that light comes on, the vehicle is experiencing complete shut down of the air bag system! now, i received a recall notice a month or two prior from chrysler that 2011-2012 jeep liberty's were being recalled for possible airbag failure and that chrysler would replace one of two control modules and update the computer system at no charge. on tuesday august 5, 2014 i brought the jeep liberty to a dealer which told me all my vehicle required was a computer update but they couldn't update the system because a module for the airbag system had to be replaced which was causing the red airbag warning light on my dashboard to come on and stay on steady. to fix this it would cost me $371.00!!! after arguing with the service manager he made the cost $100.00 plus $7.00 state sales tax as a co-pay as if it was a warranty repair. it felt as if the only way to have this problem fixed was to pay money as if my car was being held hostage or is chrysler and its dealer trying to take advantage of me because of my age. this total repair should have been paid by chrysler, not me. what is this? some type of scam chrysler and/or their dealers have going?
Tl* the contact owns a 2012 jeep liberty. the contact stated that the air bag indicator illuminated. the dealer stated that the vin was included in nhtsa campaign number: 13v282000 (air bags, electrical system) for the tipm replacement. the contact was informed that the occupant restraint control module also needed to be repaired; however, it was not eligible for repair according to the recall because the vehicle was a 2012 model. the vehicle was not repaired and the manufacturer was notified. the failure mileage was 45,000.
Airbag light came on at about 38000 miles and has remained on ever since. presumably i would have no airbags in a wreck. i'm writing because i read that the nhtsa was looking into the 2012 liberty for this exact issue.
Tl* the contact owns a 2012 jeep liberty. the contact received a recall notification for nhtsa campaign number: 13v282000 (air bags, electrical system); however, the part needed to remedy the recall was unavailable. the vin was unavailable. the manufacturer was aware of the issue. the contact had not experienced a failure.
Approximately july 1, 2014, my 2012 jeep liberty showed an airbag warning light on the dash display. the light will not go off. on july 3rd i took my jeep into a local jeep dealership to have a safety recall performed. the recall was for the active head restraints to be reprogrammed. the reprogram did not correct the display light warning. i was told that the vehcle would have to be hooked up to a computer to tell me what was causing the airbag warning light to display but the cost was $85 for the diagnosis only and there would be additional costs for the repair. the vehicle has not been repaired. *tr
Noticed red warning light symbol on dashboard (seated icon with red circle in front). looked it up because i had no idea what it was. it had been going on and off for a few days but today it stayed on 100% of the time. was involved in accident a few months ago (other driver drove into my right front wheel causing right hand to be pushed into center (airbag region) of steering wheel (hand went into center piece of steering wheel and there was no airbag deployment. it looks like issue has to do with car and possible reason for no airbag deployment at time of accident. *tr
Tl* the contact owns a 2012 jeep liberty. the contact stated the airbag warning light sensor illuminated. the vehicle was taken to a dealer. the technician diagnosed that the oic module needed to be reprogram. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure and current mileage was 60,000.
A few days ago the airbag malfunction light turned on upon starting my vehicle. not sure what this meant, i took it to my local jeep dealership in clear lake, texas. when i dropped my car off, the man said it would not be ready today. it took clear lake dodge a full 24 hours to complete this fix (and that was after begging the manager to have my car ready on time, they were going to push it back another day). on the recall form it said should only take 30 minutes for this fix. i received my car and the car was presumably fixed since the warning light was no longer on. however, when i get home, i realize my garage key had been stolen from my vehicle. this was a disaster, and i did not feel that my safety was valued as a person much less a paying customer at clear lake dodge. *tr
Tl* the contact owns a 2012 jeep liberty. the contact stated that the air bag light illuminated. the contact received notification of nhtsa campaign number: 13v282000 (air bags, electrical system). the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 36,000.
Submission from constituent re chrysler recall notice. *smd 2012 jeep liberty. the consumer received recall notice 13v282000. however, the dealer informed there were no such recall. also, the consumer was having an issue with the vehicle not wanting to start, intermittently. in early june, the vehicle would not start. the dashboard lit up, but there was no noise, no clicking, nothing. he made several attempts, but it would not start. after the sixth try, it started. the dealer was unable to replicate the problem. the consumer stated it happened again, multiple times. *jb
Active head restraints recall, i got this recall almost a year ago now, and never got the second notice of parts being available to fix this issue. i see other people have also had this issue. could this possibly be why my air bag light is constantly on?? when is the recall going to be addressed? *js
Started car in the am on the way to work and after 10 minutes the air bag idiot light flashes and stays on. it is going on 10 days and the light is still on . i will stop by the dealer tomorrow 5-10-2014 to see what is needed and if the car is safe to drive. *tr
Tl* the contact owns 2012 jeep liberty. the contact stated that the air bag light remained illuminated. the vehicle was included in nhtsa campaign number: 13v282000 (air bags, electrical system) however, the contact was informed by the manufacturer and dealer that the occupant restraint module would need replacing, which was not covered under the recall campaign. the manufacturer was notified of the issue. the approximate failure mileage was 38,000.
When i began driving today i noticed that the airbag warning light was illuminated on the drivers side in the electronics cluster. there has been no damage to the vehicle and the light just randomly came on and has remained on. *tr
2012 jeep liberty. consumer writes in regards to air bag alert light malfunction and active head restraints recall notice. *smd the consumer stated the air bad light recently illuminated. when she went to the dealer, she was informed the recall did not apply to her vehicle. however the vehicle did need an occupant restraint control module, which was not covered under the recall. *jb
I was on major interstate in birmingham ala. car accident i was hit on left side and my air bags did not deploy. and my car rolled . i had a call back on my head restraints .?
I was in a wreck 3/24/2014 ,i was driving on the interstate when i was hit on the left side of the driver door and back left door behind the driver seat. i saw the car coming towards me at a angle when i looked over to see if i could change lanes, she hit me and the car started to roll over..from that all i remember i woke up bleeding severely from 7 inch cut to my head. i was then transported to uab trauma unit for several days. i have injuries to my cervical neck/spine and shoulder . i am still suffering from the trauma from ptsd. i was called several times after my wreck about the recalls on the head restraint...restraint control (orc) module must be replaced. for 2012 model kk vehicles: the totally integrated power module (tipm) must be reprogrammed... updated 08/21/17 *bf *cn
It came on about 50 thousand miles. car never been in an accident. only driven to work. there are 3 kids in that car on daily basis. i can not trust the car from what i hear everyone else complaining about the air bags.
Tl* the contact owns a 2012 jeep liberty. the contact received a recall notification for nhtsa campaign id number 13v282000 (air bags , electrical system) and stated that the part needed to perform the repair was unavailable. the dealer was unable to provide an expected date for the remedy part. the manufacturer was not notified of the problem. the contact had not experienced a failure. updated 4/28/14*cn *tr
Tl* the contact owns a 2012 jeep liberty. upon starting the vehicle, the air bag warning light illuminated. the vehicle was taken to the dealer. the technician diagnosed that the restraint control module needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the contact was made aware of nhtsa campaign number: 13v282000 (air bags, electrical system); however, the vin was not included. the failure mileage was unknown.
It happened a few times but the last time she was turning at a light and when keys swung the ignition shut off causing her to lose power steering and she hit another vehicle. the ignition is very touchy - just by barely touching the keys it shuts off. i am afraid for my daughter's safety driving this vehicle. *tr
Airbag light is on constantly. dealer claims that the orc module is bad, but it is not covered by the recall (n38) that states that "jeep will ... replace the orc module free of charge". the vehicle is less than 2 years old and has not been subjected to any abuse or damage. *tr
The airbag warning light came on and stayed on. i received a recall notice on the head restraint. i took my vehicle in to the dealership. (champion dodge chrysler, gulfport, ms) they said they repaired the defection on the recall notice with the head restraint. i told them about the air bag warning light has been on since jan 2014. the manager said "well this head restraint recall may fix that problem too" i went to pick my car up and it did not fix it. he asked if i wanted to have it fixed and that it would cost around $300-$400. i told him no, this should be on a recall, he agreed but said it hasn't come out yet. my question: if it's a safety issue on a 2012 model why isn't it a recall? does someone have to be injured/killed before you issue a recall? *tr
Tl* the contact owns a 2012 jeep liberty. the contact crashed into the rear of another vehicle and the frontal driver's side air bag failed to deploy causing the contact to suffer an injury to the neck that required medical attention. the vehicle was repaired however, the air bag warning light remained illuminated the vehicle was not taken to the dealer. the manufacturer was not notified of the failure. the failure mileage was 30,000. updated 08/30/16*lj *cn
Air bag light stays on. dealer says it is not part of the n28 recall. *tr
Back in november i received safety recall n38. to date there has been no remedy for this problem. i am concerned with the amount of time that is lapsing without a resolution to this problem. *tr
Tl* the contact owns a 2012 jeep liberty. the contact stated while starting the vehicle, the air bag warning indicator remained illuminated until the engine was turned off. the contact received a nhtsa recall campaign id number 13v282000 (air bags , electrical system); however, the remedy part was unavailable. the manufacturer was notified of the failure but could not provide an expected date for the part to be available. the approximate failure mileage was 16,999.
Last week the airbag warning light stayed on. i called the dealership and made an appointment. on 28 oct, the dealer stated that there was a recall to fix the occupant restraint module; however, there was no part available to fix it. i went online and researched n38 recall. it seems that this was released on july 2nd (bought the car july 5), and according to chrysler recall would start in august. i never receive any notification about this recall. it is now oct and so far there are no parts to fix this issue. i can be rear ended and airbag would not deploy due to this issue! *tr
Tl* the contact owns a 2012 jeep liberty. the contact stated referenced nhtsa campaign id number 13v282000 (air bags , electrical system) and stated that the dealer advised that the remedy part would not be available for three to four months. the manufacturer was not notified of the problem. the contact had not experienced a failure. the vin was unavailable.
2012 jeep liberty. attorney representing consumer writes in regards to active head restraints recall notice. *smd the lawyer stated, his client took the vehicle to the dealer to be serviced for an air bag warning light. unfortunately, the service department was unable to fix the problem and had to replace the required orc module. chrysler refused to reimburse the consumer, because there was not a sufficient repair for the problem.
I started my 2012 jeep liberty 4 days ago and the airbag light stayed on. why would a 2012 jeep have this problem, i purchased this vehicle when it had 29,538 miles on it. it now has 39,300 miles on it, so it is out of warranty and my extended warranty does not cover this issue with the airbag. i don't have the $95 to diagnosis this issue, the $95 is only for diagnosis. i hope there will be a recall or something for this issue soon. as of right now, i have no airbag system. *tr
While i was driving on i-70 e, i noticed that the vehicle approaching me from behind, was traveling at a high rate of speed so i swerved to the right shoulder and the other vehicle swerved to the left lane and then back across the right lane over to the shoulder and struck my 2012 jeep liberty on the drivers side from the front to the rear probably at a speed between 60 - 75. with that impact i received whiplash & injury to my left arm, left hand, neck & shoulder. i did not received a recall notice n38 until late december 2013 and the accident occurred on september 3, 2013, so i called chrysler and told them about the accident and asked if this recall could effect the air bag from not deploying, the lady didn't know and said she would file a report. i received a letter stating, "while the purpose of the air bag is to deploy when the major direction of the impact is from the front of the vehicle towards the back of the vehicle" & "the vehicle damage may lead you to believe that the air bag should have deployed, how ever, this can be deceiving." it also stated that large amounts of fender or sheet metal damage indicate that the crumple zone in the front of the vehicle did their job and as a result the air bags were not needed. so i placed two different calls to chrysler dealers and also went in person to one and ask them "if i didn't get this recall fixed, (which the recall notice had not been sent out when the accident happened) if it could cause the air bag not to deploy," and all three of the men told me yes it could cause the air bags not to deploy or something even worst, which the one man stated "it could even kill you." i believe as hard as i was hit, and with the injuries i received, that the air bags should of deployed and maybe i wouldn't have been injured as much. it has been over 4 months since the accident and my injuries are still present. sincerely *tr
While driving car, the airbag light came on. instructions in owner's manual states to take to dealer immediately for repair. called dealer and have appointment on august 12. *tr
After starting my vehicle and putting it into reverse, my airbag light came on. it is now staying on solid and is not blinking. i called the dealership where i purchased my jeep, and they told me to schedule an appointment and they could get me in to make sure it is not an issue of a rabbit or a rodent chewing up the wires, and then they will decide if its a safety issue. but in the meantime all in one breath, they told me my vehicle is safe to drive. there was not, and has not been anything in my passenger seat since almost 24 hours ago. *tr
My air bag light has come on, and remains on, for no reason. no accidents, which could possibly cause any possible electrical malfunction. the air bag has not deployed. it appears to be an electrical malfunction. also, the clock seems to run two minutes slow every month.
Tl* the contact owns a 2012 jeep liberty. the contact stated that the air bag light was illuminated. the dealer diagnosed that the occupant restraint control module was defective, but they could not replace it unless the contact purchased the part. the contact received notification of nhtsa campaign number: 13v282000 (air bags, electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the failure mileage was 37,625.
Turned the car on and the airbag light came on. stayed on the entire time i was driving. *tr
On 3/25/14 i took my 2012 jeep liberty to my dealer planet dodge located at 9975 nw. 12th ave. miami, fl 33172 to fix the recall n38 (air bag). i was informed by letter that the active head restrains (ahr) on my 2012 jeep liberty may not deploy during a rear end collision. as a result, these vehicles fail to conform to the requirements of federal motor vehicle safety standard. the only feasible solution for this problem is to replace the module that controls the air bags. unfortunately chrysler group llc is only replacing the module to the 2011 jeep liberty free of charge unlike the 2012 jeep liberty, which the costumer has to pay for the same labor. the only authorize procedure to "fix" the problem is to "reprogram" the module, not replace it, which didn't fix the problem because the air bag light is still on. i'm extremely upset with this situation because chrysler group llc is not complying with the requirements of the national traffic and motor vehicle safety act, putting at risk the safety of my family. *tr
Air bag warning light is on. jeep would not stand behind this in a one year old vehicle. they want me to pay $400 to repair and told me that i am in danger. if i don't repair then the airbag will not deploy in a collision. since this is a safety item i think jeep should correct at no cost to me. also, the back window wiper stopped working and changing of fuses did not correct. i am assume electrical and maybe the airbag thing is also electrical. *tr