My 2011 jeep gc has been experiencing starting issues for the last few months which i attributed to some form of fuel delivery issue. after putting in a higher octane gas and fuel cleaner i thought i had remedied the issue. however, recently the start up issue became so prevalent so i had to take my vehicle to the dealer for diagnosis. the dealer indicated the cause was a defective totally integrated power module (tipm). after paying for the service to replace the tipm i went online to better understand the problem. in doing so i discovered multiple other jeep owners are experincing the same issue. based on my reading of the complaints jeep should be handling the defective tipm as a recall issue due to installing the faulty product during the production of the vehicles. *tr
Vehicle fails to start multiple times. turned off while backing up multiple times. it is currently on a jeep service dealer, they indicated failure on the "tipm" module. the replacement is on backorder, with no specific date for arrival and installation. *tr
Vehicle fails to start multiple times. came close to stalling a few times. same symptoms as mentioned by many with the tipm module. i believe this to be a very important safety issue as well as financially and emotionally. no warning as to when and where the problems can arise. *tr
2011 jeep cherokee, problems with cranking and fuel pump not shutting off sometimes when vehicle is off. vehicle is not starting properly but will start after several tries. then the fuel pump will continue to run when the vehicle is off. dealership stated it is a faulty relay switch built into the tipm (totally integrated power module) so you have to replace the entire tipm at the cost of 1,000 for the part. and, the part is not available at the moment, on national back order. hundreds others are having this problem. fuel pump could just cut off at any moment because of a $10 relay switch that is built into the tipm. this should be a recalled item due to faulty switch inside the tipm that is leaving hundreds of people stranded without a vehicle while they wait on a single part for weeks! *tr
Just bought this vehicle from a used dealership, car won't start or it shakes when is trying to start, did some research on line, there's seems to be too many incidents on this suv models, we should have a national recall on this matter, the issue seems to be the tipm, i'm going to take it to the local jeep dealer to have check out. i am extremely worry that my car will die while i'm driving at a high speed and end up in a bad car crash because of this issue, please! please!! look it to this matter. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
Vehicle will not start using key fob or push button start. vehicle cranks for 5 to 10 seconds and then shuts down. dealership diagnosed problem as a bad tipm (totally integrated power module), a common problem nationwide. parts and labor to replace the tipm is $1200. chrysler/jeep at 800-247-9753 stated they would not assist. *tr
Tl* the contact owns a 2011 jeep grand cherokee. the contact stated that he heard a noise from under the hood while the engine was turned off. the vehicle was taken to the dealer for a diagnostic which located the failure at the totally integrated power module (tipm). the tipm remained activated and allowed the fuel pump to remain operating when the engine was turned off, causing the engine to fail. the manufacturer was made aware of the failure. the failure mileage was 42,000 and the current mileage was 44,000.
Tipm- i went to start my jeep this morning that felt like a weak start up, it then hiccuped and died. thinking it maybe just a one time incident, tried again, with the result of the starter just cranking for about 5-6 seconds. this repeated multiple more times before i called a tow truck to take to a local mechanic. it was diagnosed with bad fuel pumps, and the cost to replace was $1600. this prompted me to call the dealership and ask if that's even possible. after explaining the issue at hand, the service manager told me that he doesn't believe the issue to be caused by faulty pumps, but from the tipm. this is obviously not the first time he has heard of this issue. i then did some research on the web and found this to be a pretty prevalent issue amongst owners of this year, make, and model. when i called him back to see if the backorder issues were true, he told me it would take around three weeks to get the part. i immediately asked for the jeep corporate number, called them, and began to speak to a guy about it there. he told me that the production rate was one per 7 days... and that coupled with there are tons of these cases out there is why it was going to take a while to get the part. he went on to tell me that sounds crazy, but its just how fast, (or slow) they are producing them. i asked if the new product was a replica of the original and he said this is a solution for the previous one and would fix the problem, not just a bandaid. he advised me to have it fixed and hope the recall comes and i would be eligible for a reimbursement. with the price of this fix being so high and the amount of people affected, this has to be recalled. please have anyone having this issue file a complaint here. this customer service rep told me there just hasn't been enough formal complaints about it to validate a recall.... *tr
My 2011 grand cherokee overland has an intermittent starting problem. not always, but a couple of times a day, it will not start the first time, it cranks and cranks but doesn't start, this last for 10 secs approx then shuts off, this might last anywhere from 1 to 4 attempts, then will start right up. sometimes it will start and then fade out, like out of gas. over the weekend the time between starts was more lengthy and at one point it shut off and drifted into an intersection. jeep is "looking into the situation" which according to the internet is widespread. i was told a recall will not occur since its not a safety issue. i was stranded at a rest stop in rural pennsylvania at 11:30 pm over the weekend, i think that's a safety concern. my costs associated with this issue will exceed $2000k and dealerships are only aloud to order one part a week since its on national back order. any time a new vehicle that is well maintained strands you or stalls and drifts into an intersection, its a concern. the issue is random and can be unexpected. please investigate. *tr
Vehicle: 2011 jeep grand cherokee 4x4, purchased new in october 2010. i experienced difficultly in starting vehicle, problem persisted and became worse. dealership indicated bad fuel pump, replaced at a cost of $1,000.00 +. starting problem persisted and again back too dealership. diagnosis this time was bad starter module (tipm unit) cost $1,000.00 + and i was told that the part was on "extreme" back order and they could not even give me an estimate on the arrival date . i was also informed that the bad tipm had created an electrical short that had led to the initial failure of the fuel pump. present: eight (8) weeks have passed and no part available and a vehicle sitting in my driveway gathering the leaves of the change of the season. i have been a loyal jeep owner for the past 25 years with at least seven (7) vehicles. this one is the most problem plagued vehicle of them all, with major electrical/computer problems. i did not list all the problems (electrical and other wise ) that occurred in the first 36,000 miles for thankfully they were cover by warranty. i must say i will hard pressed to purchase another chrysler (jeep) product in the future. this one has to be towed into the dealership to be repaired (new tipm) before i can drive it to another dealership and hope for a good trade in!!! *tr
Vehicle power shuts down while driving at highway speed, in any and all driving conditions. no power steering, no power brakes, no power, nothing. there is no warning when power goes out. driver can be stranded in middle of freeway, or off-ramp, or busy intersection. extremely dangerous. worse than gm issue. vehicle cannot be restarted without shifting into park. 2011 jeep stall on 70mph freeway requires driver to shift into park before a re-start can be attempted (neutral will not allow rolling start). extreme danger of high-speed rear end collision. well documented issue on web 2011 jeep grand cherokee tipm. recall is needed for this safety critical item. http://gotaclassaction.com/chrysler-investigated-over-defective-totally-integrated-power-module-tipm-in-2011-2012-jeep-grand-cherokees-and-dodge-durangos/ *tr
Thanks for the chance to post, i too have been experiencing the same issue. i noticed it a few weeks ago when my battery started showing signs of going dead. i also heard the noise after exiting the truck in the evenings. i thought the noise was some electronics resetting itself, but thought it would eventually shutoff. i did not think this could be killing my battery. i too had to buy a battery thanks cost me a pretty penny now to learn it too would be dead soon. after going to the dealership today for an oil change the truck died in their service bay. not even five minutes after leaving, the service rep called me and explained how they had to push my truck to their service bay due to a bad totally integrated power module (tipm). we are now with out a vehicle for an undisclosed time and still have the obligation to pay for a product of no use. chrysler has to find way to address this or it can cost them dearly in reputation and in the pocket if the results don't get better. a recall would be a start but people are without vehicles with monthly payments! not a good look chrysler looks like a class action situation.
My 2011 overland began hesitating while driving on friday 9/6. was able to return home safely. turned off the engine and then was unable to restart the vehicle. had the vehicle taken to a local dealership and was told that the tipm module had failed which chrysler is aware of the faulty part and has already changed manufacturers. i was told due to a back order the dealerships are limited to ordering only one module per week and therefore no eta could be given for my vehicle's repairs. i called the chrysler corporate offices and was told that they would attempt to expedite the part and i could rent a car and submit my bill for "possible" reimbursement. this is a failure on a number of levels that a company that is now flush with cash again due to a gov't bailout has the parts to crank out new vehicles but will leave paying customers with no information other than to "be patient". i will not attempt to buy american again. back to acura i go! *tr
Tl* the contact owns a 2011 jeep grand cherokee. the contact stated that upon inspection, the starter would not engage without warning. the contact also mentioned that when the fuel tank was below half full, the vehicle would not start. the vehicle was taken to a dealer where the technician stated that the starter and the auxiliary starter needed to be replaced. the vehicle was not repaired. the manufacturer was notified. the failure mileage was 18,000.
Tl* the contact owns a 2011 jeep grand cherokee. the contact received notification of nhtsa campaign number: 14v154000 (service brakes, service brakes, hydraulic), nhtsa campaign number: 14v391000 (electrical system) and nhtsa campaign number: 14v530000 (fuel propulsion system). however, the parts needed were not available. the dealer did not provide a specific date when the parts would become available. the manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. the contact was not experiencing a failure.
2011 jeep cherokee showing symptoms of same wide spread problem with starting issue. vehicle cranks over but does not start. must attempt numerous times until started. while driving, if vehicle dies all loss of power steering and brakes is lost and is a huge safety concern. my vehicle has 40k+ miles and problem seems to be pervasive problem throughout model year. *tr
My jeep failed to start on the first 4 attempts. this was one of the many times it has failed to start. my service tech told me it needs a tipm, total integrated power module and that they are know by jeep to be defective and jeep needs to recall these before there are anymore accidents. i was also told it will take weeks for a replacement tipm due to the demand of the bad ones being replaced. i was also told this is around a $1300 repair. i bought a extra 5 years warranty and now need to get a rental and have it fixed before it leaves me stranded along the road. *tr
Went to start my jeep after it sat for a few hours and noticed extended cranking. it did fire up and i drove 65 miles to the gym. same extended cranking issue when i got out the gym an hour later, but eventually, started and i made it home. did this one more time few days later and the first monday in august it wouldn't start when i went to leave for work in the morning. took my wife's vehicle o work and she tried it a few hours later and it fired right up. brought to local shop to have them look at it since they can service my extended warranty. after a few days there i was notified that it was he tipm and the part we on order, but was on national back order from jeep and i was number 141 in line waiting for one. as of today, 9/3/14, still no part and still no estimated delivery of said tipm. i have not been able to drive the jeep since then because it is unreliable transportation and my job requires me to travel up to 300 miles per day. have now made two payments on a vehicle i can't use. *jb
My car would not start i took it for service and it was corrected and replaced under my warranty. however i've had a fuel pump relay recall and have been waiting for months for the car dealership to call me and replace it. each time i call to follow up they say we will call you once the part is in. please help! *tr
It all started with what we thought was a bad key fob. after about 3 trips to the dealer they finally suggested that we replace the key fob. that seemed to take care of the problem for a little while then it progressed to not starting on the 1st, 2nd, and sometimes 3rd try. it just kept getting worse until it might take up to 10 tries before it would fire up . then it got to when it would start it would immediately die. about 3 weeks ago my wife was leaving the driveway of our house and the thing just quit while she was going through the gate. i'm just thankful that she wasn't on the highway at speed when it happened as she had our young son with her as well. about 2 days later the battery was dead when my wife got in to leave work. as i was away from home working and she needed a vehicle she took it back to the dealer (don marshall chrysler in somerset,ky.) where they proceeded to install a new battery at the rip-off price of over $300.00!! about a week later i figured out why the battery had went dead so quickly. i drove it to my in-laws house and when i got out of it i heard the fuel pump continuing to run even after the engine had been shut off. my wife apparently hadn't noticed the sound of the fuel pump running when she had parked it that morning to go in to work and it had ran all day until it killed the battery. had it at the dealer yesterday (not rip-off don marshall chrysler) and they diagnosed it as a faulty fuel pump relay switch. (duh) i told them what it was before we took it to them. they said that until they could get the part to fix it with that i could just tap on top of the tipm to get the fuel pump to shut off.( i had been taking the battery cable off to get it to stop.) when we got it home, sure enough, i tapped the tipm and it immediately shut the fuel pump off. well guess what? yep......the [xxx] thing wouldn't start at all this morning!! information redacted pursuant to the freedom of information act (foia), 5 ...
After having occasional difficulties starting the car, my problems finally reached a climax when my car shut off mid-drive. jeep has explained that i have faulty tipm. i have found through online research that this is very common. these failures have been occurring for years, yet jeep still installs these same tipms. i understand there is a pending class action lawsuit, suggesting that jeep has known about this problem and ignored it, rather than implementing a recall. *tr
In june 2012 i began having issues with my vehicle giving a hard start and stalling. i reported it several times and carried it to the dealership many times. they installed a device to track what is causing the stall issue. they said the device did not read anything but the stalling was not happening as often after this device was removed. in october 2014, my vehicle began giving the hard start again every single time i start my vehicle and the stalling became very frequent. on november 4,2014 my vehicle stalled out and did not want to start resulting in me having to rent a car. i am really frustrated with this situation because all it is goin to do is affect another part on my vehicle. i had this for 4 years and i've had so much problems and had to change so many parts... this jeep is the lemon of the bunch. *tr
My vehicle is having trouble starting and my fuel pump continues to pump after the vehicle is off which is killing my battery. i've only had the car for a year and its only two years old. *tr
Starting in late august my car became hard to start would just turn over and not start like its not getting gas, it started doing it more and more and i started researching it and noticed a hole lot of people was having this problem and a recall was going to be issued oct 24th. i called chrysler and they said my vine number was not part of the recall this is crazy im having the same problem as everyone else but my jeep is not covered i don't understand why, could you please help me with this. *tr