Problems with 2007 Jeep Grand Cherokee ELECTRICAL SYSTEM

Tl* the contact owns a 2007 jeep grand cherokee. the contact received notification of nhtsa campaign number: 14v438000(electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2007 jeep grand cherokee. the contact stated that the check engine warning light illuminated repeatedly. the vehicle was not diagnosed or repaired. the contact stated that nhtsa campaign number: 14v438000 (electrical system) exceeded a reasonable amount of time for the recall repair. the dealer stated that the part was not available. the manufacturer was not made aware of the failure. the failure mileage was 82,000. updated 5/11/15*cn updated 05/14/15*jb

Tl* the contact owns a 2007 jeep grand cherokee. the contact stated that while driving approximately 70 mph, the vehicle stalled without warning. the contact would have to wait several minutes before the vehicle would restart. the failure recurred on several occasions. the vehicle was included in nhtsa campaign number: 14v438000 (electrical system) however, the part needed for the repair was unavailable. the manufacturer was notified of the issue. the approximate failure mileage was 90,000.

Tl* the contact owns a 2007 jeep grand cherokee. the contact stated that while driving approximately 40 mph, the check engine warning light illuminated and the instrument panel lights flickered as the vehicle stalled. the contact was able to restart the vehicle after waiting several minutes. the vehicle had not been diagnosed. the vehicle was included in recall nhtsa campaign number: 14v438000 (electrical system). however, the part for the repair was unavailable. the manufacturer was not aware of the issue. the failure mileage was unavailable.

Problems with car for over a year. car would stall unexpectedly while driving approx 30 mph. happened on numerous occasions. multiple times car would not start. instrument warning lights would go on at times and then go off. car has been serviced and any repairs made as warranted. took to dealer for recall but told part is unavailable. dealer replaced ignition switch with a "new" one. car still stalls out and today would not start. extremely unhappy with chrysler and the delay in delivering the recall parts. the reasonable time for remedy had been grossly exceeded. i feel the car is unsafe to drive. i hope to be contacted asap about this situation.

Tl* the contact owns a 2007 jeep grand cherokee. the contact stated that the key failed to turn over and start the vehicle. the failure occurred intermittently. the contact stated that nhtsa campaign number: 14v438000 (electrical system) exceeded a reasonable amount of time for the recall repair. the dealer stated that parts were not available for the recall repair. the vehicle was not diagnosed or repaired. the failure mileage was 150,000.

Tl* the contact owns a 2007 jeep grand cherokee. while making a turn, various electrical functions were lost and the steering wheel became difficult to maneuver. the vehicle was shut off and restarted. the contact received a notification of nhtsa campaign number: 14v438000 (electrical system); however, the recall part was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the approximate failure mileage was 89,500. updated 1/12/2016 *cn the consumer stated the ignition switch and lock cylinder were replaced. updated 02/04/16.*jb

Tl* the contact owns a 2007 jeep grand cherokee. the contact stated that while driving at approximately 60 mph, the vehicle stalled. the contact was able to restart the vehicle. the failure had recurred several times. the vehicle was driven to the dealer for diagnostic testing. the technician diagnosed that the starter was defective and needed to be replaced. the vehicle was repaired. the manufacturer was notified. the approximate failure mileage was 130,000.

Tl* the contact owns a 2007 jeep grand cherokee. the contact received notification of nhtsa campaign number: 14v438000 (electrical system). the contact stated that the part needed to remedy the vehicle was unavailable. the manufacturer was not made aware of the issue. the contact had not experienced a failure. updated 09/21/15*lj

Tl* the contact owns a 2007 jeep grand cherokee. the contact stated that while pulling into a parking spot at 5 mph, the vehicle experienced a complete loss of power. the contact made numerous attempts to restart the vehicle. the contact received notification of nhtsa campaign number: 14v438000 (electrical system) however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the vehicle failure mileage was approximately 100,000.

Tl* the contact owns a 2007 jeep grand cherokee. the contact received notification of nhtsa campaign number: 14v438000 (electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2007 jeep grand cherokee. the contact received a recall notification for nhtsa campaign number: 14v438000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. the manufacturer was not notified of the issue. the contact experienced a failure several times. in addition, while driving approximately 55 mph, the vehicle stalled. the approximate failure mileage was 25,000.

Tl* the contact owns a 2007 jeep grand cherokee. while driving approximately 65 mph, the vehicle stalled without warning. the vehicle was not diagnosed or repaired. the manufacturer was notified of the issue. the contact stated that the part needed for the repair was unavailable. the approximate failure mileage was 100,000.

Tl* the contact owns a 2007 jeep grand cherokee. while driving at 25 mph, the vehicle stalled without warning. the contact stated that the vehicle would also stall when making a complete stop. the vehicle was not diagnosed or repaired. the contact received notification of nhtsa campaign number: 14v438000 (electrical system) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the failure. the failure mileage was unknown.

Tl* the contact owns a 2007 jeep grand cherokee. while driving approximately 35 mph, the vehicle stalled without warning after the contact inadvertently bumped the key with his knee. the vehicle was not taken to the dealer. the contact received notification of nhtsa campaign number: 14v438000 (electrical system), however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the failure. the approximate failure mileage was 75,000.

Tl* the contact owns a 2007 jeep grand cherokee. the contact received a recall notification for nhtsa campaign number: 14v438000 (ignition switch) and stated that the part needed was unavailable to perform the recall repair. the manufacturer was not notified of the issue. the contact stated that the vehicle stalled daily. the failure mileage was unknown.

Tl* the contact owns a 2007 jeep grand cherokee. the contact received notification of nhtsa campaign number: 14v438000 (electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the vin was unknown. the contact had not experienced a failure.

Tl* the contact owns a 2007 jeep grand cherokee. the contact stated that nhtsa campaign number: 14v438000 (electrical system) exceeded a reasonable amount of time for repair. the dealer stated a that remedy had not been implemented to deter this failure. the manufacturer was not made aware of the delay. the starter was replaced; however, since the manufacturer had not come up with a solution to deter the failure, it was unknown if the part would be covered under the recall. the failure mileage was 43,000.

Tl* the contact owns a 2007 jeep grand cherokee. the contact received notification of nhtsa campaign number: 14v438000 (electrical system) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. ..updated 02/01/16 *bf *js

Tl* the contact owns a 2007 jeep grand cherokee. the contact stated that the window leaked water inside the vehicle. in addition, the windshield wiper mechanism did not emit fluid causing the wipers to be unable to clean the windshield. the vehicle was taken to the dealer but was not diagnosed or repaired. the failure mileage was not provided. additionally, the contact received notification of nhtsa campaign number: 14v438000 (electrical system), however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact had not experienced a failure.

Tl* the contact owns a 2007 jeep grand cherokee. the contact received notification of nhtsa campaign number: 14v438000 (electrical system) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.

Tl* the contact owns a 2007 jeep grand cherokee. the contact received notification of nhtsa campaign number: 14v438000 (electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. the vin was not available. ...updated 02/03/16 *bf vin available updated 4/19/18*jb *cn

Tl* the contact owns a 2007 jeep grand cherokee. while driving at 35 mph, the engine stalled without warning. the failure was persistent. the vehicle was taken to a dealer where it was diagnosed that the ignition switch failed and needed to be replaced. the vehicle was not repaired. the contact received notification of nhtsa campaign number: 14v438000 (electrical system) however the part to do the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the failure. the failure mileage was approximately 27,000. the vin was not available.

Tl* the contact owns a 2007 jeep grand cherokee. the contact received notification of nhtsa campaign number: 14v438000 (electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the vin was unknown. the contact had not experienced a failure.

Tl* the contact owns a 2007 jeep grand cherokee. the contact received notification of nhtsa campaign number: 14v438000 (electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. the vin was not available...updated 02/01/16 *bf; parts not available, vin updated 4/20/18*jb *cn

Tl* the contact owns a 2007 jeep grand cherokee. the contact stated that there was a sudden loss of power after the dealer completed a repair for nhtsa campaign number: 14v438000 (electrical system). the contact was not experiencing a failure before the recall repair was completed. the manufacturer's recall remedy did not provide a solution and the vehicle continued to randomly experience the sudden loss of power. the manufacturer was notified of the failure. the failure mileage was not available. updated 08/04/16*lj

I have been having trouble starting my 2007 jeep grand cherokee for months. first i changed the battery that was over $170 dollars , then a few weeks ago the starter that was $340 dollars meanwhile the problem was the ignition switch .i brought my car back to my mechanic and now he tells me it is the ignition switch that same day i receive in the mail a recall notice from chrysler for the ignition switch. chrysler also states that they do not have any parts to fix the problem and that the car is totally unsafe to drivein their recall notice. i need a car to go to my appointments for work i cannot depend on this car and it is unsafe to drive. therefore i have to rent a car and chrysler should pay for the rental car that i need to drive during the period that they do not have parts for my car. i already called my local dealer and they said speak to chrysler. i called their toll free number 1 800 992 1997 and received an incident number of #[xxx]. the person i spoke to was [xxx] she said she was escalating my call to parts and they will be contacting me in a few days. it is now sunday september 21st and i am renting a car as of today because chrysler does not have parts to fix the car they manufactured. chrysler must be held responsible for all costs and injuries related to this problem. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Tl* the contact owns a 2007 jeep grand cherokee. the contact received notification of nhtsa campaign number: 14v438000 (electrical system) however, the part needed to perform the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure.

Tl-the contact owns a 2007 jeep grand cherokee. the contact stated while attempting to accelerate the vehicle, the vehicle failed to accelerate and was not shifting into gears, all of the warning lights illuminated, the vehicle over heated and lost power. also the anti freeze was spraying from the radiator cap. the vehicle was towed to a dealer for diagnostic testing. the starter, tires and tire sensors was replaced. the vin was unavailable. the manufacturer was not notified of the failure. the approximate failure mileage was unavailable. mf

The check engine light comes on. had the code checked (u0404). invalid data received from gear shift module. took jeep to dealer and they checked code ( it was stored ). they would not work on the jeep because the code was not active. the check engine light with this code has come on a lot of times. i am concerned about the jeep stalling while driving.

Tl* the contact owns a 2007 jeep grand cherokee. the contact received notification of nhtsa campaign number: 14v438000 (electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2007 jeep grand cherokee. while driving approximately 40 mph, the vehicle stalled without warning. the vehicle was taken to a dealer but the failure was unable to be diagnosed. the contact received notification of nhtsa campaign number: 14v438000 (electrical system) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the failure. the failure mileage was 55,000.

I was driving on route 50 going 65mph. this vehicle is a quad 4x4 automatic / stick shift manual, which was in my favor. when i realized the vehicle was shutting down i had to think quickly what my next steps would be. i started to get over to the right side of the road and brake, because the vehicle was shutting down the power brakes where going out and i could not brake completely. the vehicle was still moving and i was about 200 yards away from my exit and the side of the road was winding around toward the off ramp and getting smaller for me to drive on. i realized that i was not able stop the vehicle by using the floor brake then the fear factor set in. in my mind the only thing i can do is pull the stick shift handbrake and quickly put the vehicle in park then i was able to get control and safely stop the vehicle. this ordeal happened at 4:20pm yesterday and by the time we towed the vehicle back to the dealership and tried to explain to the general sales manager, si faige, on site at darcars in new carrollton, md what all transpired on the road in the unsafe vehicle that they sold us, he didn't want to hear any of it. *tr

Tl* the contact owns a 2007 jeep grand cherokee. the contact stated that the engine stalled and several attempts had to be made before the vehicle could be restarted. the contact received notification of nhtsa campaign number: 14v438000 (electrical system). however, the part to do the repair was unavailable. the contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the vin was unavailable. the failure mileage was unknown.

Tl* the contact owns a 2007 jeep grand cherokee. the contact stated that the vehicle experienced a loss of power, but the engine remained operational while driving approximately 25 mph. when the failure occurred, the battery and check engine warning indicators illuminated. the failure occurred approximately thirty times. the contact received notification of nhtsa campaign number: 14v438000 (electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the failure mileage was approximately 60,000. parts distribution disconnect. updated 03/10/16 *lj the consumer stated the vehicle was repaired. *js

Numerous times i've been driving and my car has lost power and i've had to restart the engine. sometimes it takes a while for my car to start on the first turn of the key. the start gets dragged on. sometimes all my check engine lights come on with every other lights as well. several times i have to wait then start the car and it will turn on. besides the car completely turning off while i'm driving, now my car won't turn on at all. the battery is fine. radio and everything turns on. but the ignition won't click over and start my car. so, now i am with no car for work. i called chrysler headquarters for my calls recall back in september and was told they are out of the part they need. my car worked then, just very sketchy, so i was ok waiting, just extremely cautious. now it won't even turn on, i called jeep, they said they are still waitin for the part and all i can do is wait on the list. they won't even give me a loaner since it's a recall issue and not a "service" issue. i have no car, and not the money for a new one, so now i'm at a loss. *tr

I received a recall notice from jeep chrysler in july of 2014 stating a defect within the ignition switch but jeep didn't have the part available to fix the problem. it has now been 8 months and jeep still does not have the part to repair the defect. this could cause an accident and i keep contacting jeep and they keep saying....we don't have the part, we'll let you know when we do. that is unacceptable as the issue could cause an accident and it has been 8 months and they still don't know when the part will be available. i believe chrysler is acting criminally and i would like them to either fix my vehicle so it is safe to drive or reimburse me for the car so i can purchase a vehicle that is safe. *tr

Tl* the contact owns a 2007 jeep grand cherokee. the contact received a notification for nhtsa campaign number: 14v438000 (electrical system). however, the part was unavailable. the contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2007 jeep grand cherokee. the contact received notification of nhtsa campaign number: 14v438000 (electrical system) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. the vin was not available.

Tl* the contact owns a 2007 jeep grand cherokee. the contact stated that the vehicle would not start properly. the vehicle was taken to an independent mechanic who stated that the ignition was faulty and needed to be replaced. the contact received a recall notice for nhtsa campaign number:14v438000 (electrical system) and stated that the parts were unavailable. the dealer was uncertain when the parts would become available to service the vehicle under the recall. the manufacturer was notified. the approximate failure mileage was 80,000.

Electrical power intermittently goes out due to faulty ignition switch. chrysler has issued recall (p41/nhtsa 14v-438) and i immediately reported to dealer, newport chrysler dodge jeep ram, 310 w main rd, middletown, ri 02842, but continues to tell me that the part is on national back-order and cannot fix. i've called dealer for updates multiple times since july 2014 but dealer will not give me any information regarding part availability, has not fixed the issue or replaced ignition switch. please assist or advise. *tr

Tl* the contact owns a 2007 jeep grand cherokee. the contact stated that the vehicle would start after multiple attempts on several occasions. the contact received notification of nhtsa campaign number: 14v438000 (electrical system); however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the approximate failure mileage was 70,000.

Tl* the contact owns a 2007 jeep grand cherokee. the contact stated that the vehicle stalled. after numerous attempts, the vehicle was able to restart. the contact received notification of nhtsa campaign number: 14v438000 (electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the failure. the approximate failure mileage was 55,234. the vin was not available.

Tl* the contact owns a 2007 jeep grand cherokee. the contact received notification of nhtsa campaign number: 14v438000 (electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2007 jeep grand cherokee. the contact stated that nhtsa campaign number: 14v438000 (electrical system) exceeded a reasonable amount of time for repair. the dealer stated that parts were not available for repair. the manufacturer had not determined a solution to deter the failure. the vehicle was not repaired. the contact had not experienced a failure. updated 1/12/16 *cn

Tl* the contact owns a 2007 jeep grand cherokee. the contact received notification of nhtsa campaign number: 14v438000 (electrical system); however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2007 jeep grand cherokee. while driving approximately 35 mph, the vehicle stalled and resumed normal operation independently. in addition, all the lights on the instrument panel illuminated. the failure recurred on numerous occasions. the dealer stated that the computer modular needed to be replaced. the vehicle was repaired, but the failure persisted. the vehicle was included in nhtsa campaign number: 14v438000 (electrical system); however, the parts needed to do the repair were unavailable. the manufacturer was notified of the failure. the failure mileage was unavailable.

Tl* the contact owns a 2007 jeep grand cherokee. the contact received notification of nhtsa campaign number:14v438000 (electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. updated 6/24/15*cn the consumer stated the vehicle stopped and locked up twice while idling at a red light. updated 11/23/15*js

Tl* the contact owns a 2007 jeep grand cherokee. the contact received a notification of nhtsa campaign number: 14v438000 (electrical system) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the vin was not available. the contact had not experienced a failure.

Tl* the contact owns a 2007 jeep grand cherokee. while driving approximately 35 mph, the vehicle stalled without warning. the vehicle was taken to a dealer, where it was diagnosed that the ignition switch needed to be replaced. the vehicle was repaired, but the failure recurred. the contact received notification of nhtsa campaign number: 14v438000 (electrical system) however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the failure. the failure mileage was 86,000. updated 5/15/15*cn