Problems with 2005 Jeep Grand Cherokee POWER TRAIN

The automatic transmission of my 2005 jeep grand cherokee ,began acting unusual in mid november 2005. the transmission would clunk when put into drive , the vehicle seemed to hesitate before moving, also on 2 occasions the vehicle would down shift to first gear and then back to drive on its own while in motion. on december 18, 2005 i told the jeep dealer service manger of the problem when i took the vehicle in , i had received from daimler-chrysler a recall notice concerning the transmission , as far as i know the dealership performed the recall repair. the vehicle seemed fine until december 30, 2005 when while traveling on the expressway at 55 miles per hour with the cruise control engaged the vehicle again downshifted to first gear momentarily , all the warning lights came on then shifted back to drive the engine revved up and speed up unexpectedly . i then lost control of the vehicle spinning out and hitting the concrete divider wall of the expressway. the vehicle sustained over $10,000 in damage, luckily there were no injuries to me or my passenger. i have notified chrysler and my insurance company of problem, at this point i have not authorized any collision repairs to this vehicle. chrysler said they would inspect the vehicle, i await to see what they will do. i don't intend to repair or drive this vehicle again or any jeep cherokee ,for that matter as to its unsafe transmission . *nm

This is a safety issue regarding the recent recall of the 2005 jeep with transmission problems. because of the transmission problems our jeep stopped dead while we were going 65 miles an hour on the new jersey turnpike. luckily we were not killed. we had it towed over 100 miles to our dealer on long island (east hills chrysler jeep) to have it fixed. they swore they fixed it a few days later, only for this to happen to us again a month later. we towed it again to our jeep dealer and shortly after we were told, this time it was really fixed. for the third time, a month later, it happened again. after avoiding being killed 3 times, we do not trust they know how to fix this recall. it is a leased jeep and all we want is to be let out of the lease and they refuse. they swear now it is really fixed. did they lie the other 2 times? i am afraid to drive this car or let anyone i love in the car, as well as possibly endanger anyone driving near us. i think this is a huge safety issue that needs to be addressed for the rest of the recalled jeeps, but for us, we just want a different car. this dealer's service department obviously doesn't know how to fix it and this should be investigated. also, we contacted daimler chrysler''s customer service department numerous times. we were listened to sympathetically but nothing was ever done about it. update: i decided to wait to see if our jeep dealership would do the right thing before i sent this in, but they refused and made us pick it up after they claimed it was yet again really fixed for the third time. a few days later, on december 11th, it broke down again. the car was towed back to them - the 4th time it has broken down from this same problem. now they are saying there is nothing wrong with the car. this service department does not know what it is talking about. they refuse to do the right thing for us but more importantly, they do not know how to fix a nationally recalled problem. *nm

3.7 l jeep grand cherokee laredo with 9,000 miles. first major trip we have (about 500 miles away from home), our vehicle stalled. there was fire under the hood, it's good that the suv stalled in front of the service center or there could be an explosion. we just purchased this vehicle in less than 6 mos. the service center told us that it will take about 2 weeks till we could get our jeep back and it's already 17 days; i made a follow-up and was told that they haven't received the transmission that they've ordered. the service center have us rent a car. called chrysler and we were told that there is only safety concern and our vin number is not included in the recall. how is that possible when in one web page, we saw 18 similar transmission complaints on the same vehicle? chrysler won't cover our car rentals and motel. *jb

I bought new a 2005 grand cherokee limited 2wd 4.7 at approx. 3k miles it seems to have transmission problems shifting into 3rd gear and a shuddering/ missing when cruising at any speed. sometime when you stop there is a thank you can feel. the dealership i purchased it at doesn't want to service it because i submitted a bad service survey to chrysler. a dealership in the next town told me they would need to replace the transmission. i waited one week for parts to come in then took it to the dealer which told me all it need was a update to the computer which had already been done by the selling dealer. i took it to the next biggest dealership which has worked with me on the transmission problems having it in the shop a week at a time a least twice. they replace seals in the transmission but it hasn't fixed the problem and it seems the more mile i put on it the worse it gets. now i sometime have a loud roaring noise the sounds like a busted muffler coming from the transmission area. *nm

Tl*the contact owns a 2005 jeep grand cherokee. while driving 15-55 mph, the vehicle shook when the gears shifted. in addition, the vehicle hesitated when attempting to accelerate. the dealer stated that the torque converter inside the transmission caused the failure and they found water inside the transmission. they repaired the vehicle as part of the recall for the power train: automatic transmission (nhtsa campaign id 05v396000). approximately seven months later the failure occurred again. in addition, the vehicle would lurch forward when the vehicle was stopped. the dealer stated that the automatic transmission caused the failure. the dealer made the repair. the contact stated that the failure occurred on four more occasions. the dealer stated that the automatic transmission caused each failure. the failure mileage was 12,690 and current mileage 60,000.

I continue to have an on-going problem with the transmission of my 2005 jeep grand cherokee 3.7l vehicle. it has been in the shop for (4) four service inspections due to a recurring transmission problem. the transmission will "shudder", "miss", "jump" usually between 3rd, 4th, and/or 5th gears between speeds of 30mph - 40mph. the vehicle received (2) two "computer downloads" to try to correct the problem, but it was unsuccessful. the third service trip resulted in no repair being made, due to the service department being unable to find the type of problem that existed. the fourth trip consisted of the "transmission recall" service being performed, again with no change in the performance of the vehicle. while i continue to have the same problem, i am "at a loss" as to how to have the vehicle repaired. *nm

I have a transmission leake. chrysler recall is e 13. i could not get a dealship to take the vehicle in on friday. called chrysler, they were not really any help, the did provide me the name of a dodge dealership in the area. they took the car friday 11/18/05, said they fixed the recall. the leak is worse that before. just like before i have transmission fluid spraying on the exhaust. this per chrysler's recall letter is a fire hazard. further the recall we recieved yesterday indicates that the transmission should have been flushed and/or the troque converter repalced. neither of these things were done. i have the car back and can not get a return call from the dealeship to get the car back into the shop. *nm

Consumer complaint regarding recall on transmission fill tube oil seal. *ts the consumer received recall 05v-460000 and contacted the dealer on nov. 15 to make an appointment to have it repaired. the consumer was disappointed to learn that the next available appointment wasn't until dec 23. the consumer is concerned about the potential of a fire before the vehicle is repaired. *nm

dt: the contact states there is nhtsa recall campaign 05v396000 concerning automatic transmission. the parts needed to repair the vehicle are not available at the local dealership. he spoke to the manufacturer, who has confirmed the parts were not available. *ak

Dt: contact stated vehicle was towed to the dealership on november 12, 2005 for nhtsa recall campaign 05v396000 concerning the automatic transmission. he contacted the service department numerous times, and t stated it could take another three weeks to repair. he contacted the manufacturer, and they promised to look into the matter and call him back. *ak

Vehicle has transmission issues and began at 641 miles after purchasing brand new. transmission hesitation, vehicle does not seem to know how to shift properly and hesitates when accelerating or pulling in to traffic. has caused several near misses when trying to pull in to traffic, pass on the interstate or safely get out of someone's way. vehicle has had numerous parts replaced not relation directly to this issue. vehicle has accelerated on its own when approaching a stop light and has tried to lurch forward without my foot on from the accelerator and firmly applied to the brake. vehicle has been in for this issue on numerous occasions and manufacturer cannot locate issue. airbag indicator light is supposed to come on to indicate airbag system is disabled when there is not enough weight in the passenger chair. it not only does this, it comes on and stays on with or without passengers in the chair. it triggers the drivers instrument panel light to come and chime repeatedly. this has been in for repair 4 times now and cannot seem to be rectified. i expect more than this from a brand new vehicle and feel i have not been treated fairly by chrysler when trying to address this issue. *jb

Dt: the contact states there is nhtsa recall 05v396000 concerning the automatic transmission. the parts needed to repair the vehicle are not available at the local dealership. he spoke to the manufacturer, who confirmed the parts are not available at this time. *ak updated 12/07/05. *jb

Received a recall notice to replace the transmission fill tube oil seal over two weeks ago and cannot get the dealership to replace it. the letter states that it is urgent that this be replaced or there could be a fire under the hood of my car. the dealership keeps telling me that they do not have the part to replace it. why do they not have the part to replace this defective part? i need some help. *jb

Tl*the contact owns a 2005 jeep grand cherokee. the contact stated that while driving at 35 mph, the brake pedal was depressed and the contact noticed an intermittent knocking noise. in addition, the contact stated that the vehicle jerked. the vehicle was taken to a dealer. the contact was unsure about what needed to be replaced. the vehicle was repaired. however, the failure recurred. the manufacturer was not notified of the failure. the failure mileage was unknown.

Dt: 2005 jeep grand cherokee. the contact rented this vehicle from hertz rental. therefore he does not have a vin. the electronic downshift did not work . the contact was on a 10 % down hill decline and the vehicle never shifted into a lower gear, the contact had to ride the brakes down the mountain. the contact did tell hertz about the problem. *ak

The has a tendency to stall when shifting gear while backing up out of the drive after the car has been idle for a period of time. the transmission seems to "clunk" more than a new car should. also noticed the tendency for the car to stall in stop and go traffic conditions. it seems the transmission is not disengaging properly pulling the rpm below idle. shifting the car to neutral or giving gas prevents the engine from stalling. *jb

On september 29, 2005 at approximately 8:20am i was coming off of a highway exit ramp, when i came to a complete stop. shortly after coming to that stop, i noticed that my engine began to accelerate (rev) and that the rpm's on the speedometer was on its way down from about 5-6k. before i had a chance to look back up at the road, my vehicle lunged forward and struck the vehicle in front of me, causing extensive damage to the vehicle in front of me as well as mind. the impact of the collision was so powerful that the vehicle that i struck was pushed into a second vehicle, directly in front of the vehicle i struck. immediately after the collision my vehicle's engine continued to accelerate (rev), making me shift the vehicle from drive to neutral. once the vehicle was in neutral, my vehicle stalled out and was completely disabled. once i restarted my vehicle, i noticed that my vehicle's check engine,throttle ignition and esp (electronic stability program) light/indicator were on. i moved my vehicle from the scene of the accident to a parking lot, about a mile down the street and awaited a tow truck, all the while with my vehicle hesitating to accelerate. this is was the third time this has happened. the first time was on 08/17/05, when i came to a complete stop at a highway off ramp, my vehicle lunged forward and then stalled out. once able to turn on the vehicle, all the above indicator lights came on. i brought it to the dealership and they could not find anything wrong, "we were unable to replicate what you experienced." they also told me that this could have been a result of "bad gas." three hours after leaving the dealership (08/18/05) the same thing happened again. i brought the vehicle back to the dealership, again, and this time they told me, "something is wrong, we don't know what, but something is wrong." eventually, they replaced the vehicle's cpm (computer programming module) and everything seemed great , until 09/22/05 and the accident. *nm

Dt: the contact complained about transmission problems on three occasions. the first time the vehicle stalled in traffic, and was towed to the local dealer for repairs. the second time the vehicle stalled, and was returned to the dealer for repairs. the third time the vehicle stalled ,and was again returned to the dealer for repairs. the vehicle has been repaired, but the contact has not picked up the vehicle because he was concerned bout this repair. like all the other repairs it was only temporary. prior to the third incident the contact received nhtsa recall campaign 05v396000 concerning the automatic transmission.*ak

Took jeep in before recall for transmission they replaced torque converter and still have the problem and still after 3 times not fixed yet now is smelling hot tach out when stopped and when going down highway but does not increase in speed. *jb

Our 2005 jeep grand cherokee limited gets stuck in 3rd gea and will not shift. it has 12,000 miles and has been in the shop 4 times for the same problem. it is very dangerous because the car will not accelerate in an intersetion and cannot move out of the way of traffic on the highway. the local chrysler service manger in san rafael has told us that he cannot solve the problem and that the chrysler regional manager has not responed to him or to us. the folks at chrysler's 800 numer has told us that they cannot help us and referred us to the dealer.

Transmission: i have a 05 jeep cherokee that has continuously had a transmission shudder problem. while driving, the transmission shudders, feels sluggish, jerking the vehicle forward and backward. it happens while traveling at various speeds, but it is excessive while at the 40 mph & 1500 rpm range. the first time it was taken to the dealership, they did a transmission flush and told me to pick it up. the second time, they ordered, then later replaced the drive line. the third time to dealership, the service technician said they reprogrammed the transmission. it has now been dropped off for the same problem 4 times, and still no remedy. i called the dealership again and told them about a possible recall i read about on the nhtsa website on the problem i was having. the public information specifically suggests a remedy, replace the torque converter (which has not been tried on my vehicle). i asked them why they couldn't use that information to fix my vehicle since it is still under warranty rather than wait to see if a recall is even issued, and i was told that the engineers are working on a remedy for the possible recall i was reading about, and it may not affect my vehicle. so, until that recall is issued, nothing can be done. air conditioner:on 9/22/05, while vehicle in motion, air conditioner, radio, &all dash lights went off at same time, stayed off for 5 seconds or so, then came back on. 5 miles or so later, the same thing happened again. later on the same day, the air conditioner would only work on the highest setting. on my way to the service appointment the next day, the air conditioner would come on and turn off itself, like it has an electrical short in it or the dash. i can also smell plastic burning/melting but can not locate where it is coming from. dealership now states that parts are not available to fix the air conditioner, and they do not have any timeline for parts availability. no clue why the dash lights shut down. *jb

With only 10,500 miles on our leased 2005 jeep grand cherokee limited- the vehicle has spent the last 27 days in a service repair center. the issues began with a rough transmission, car sticking in 3rd gear - "limp mode" (required car to pull over, park & restart to disable limp mode), ac getting hot on acceleration with strong chemical smell, greasy oil leak on inside of cabin out of hood release opening, excessive road noise, check engine light remained on, and easy entry/exit seat not functioning. according to my ten page invoice, the service center replaced the rear drive shaft, entire transmission, almost all the modules (one of which was already replaced for fog light recall), updated firmware, a kick panel and trim on the inside of the cabin that was stained from grease leak, balanced all 4 tires, power flushed, replaced sensors... amongst other things. my husband and i were informed that the ac unit was leaking into the transmission, that it was a very common problem with the jeeps, 300s and dodges. so serious, in fact, that chrysler may be considering a mass recall to remedy a gross oversight on their part to physically bend a dip stick to fit parts around it- causing a gap at the base of the rubber gasket that enabled water to enter trans (thro wiring harness). it took the service center 45 minutes to explain all the issues with our car & what was done to it to fix it. we've contacted a lemon law lawyer & are looking to take this to the highest level possible. for $40,000 we expect a lot more for our money!! fyi... trans still rough after all repairs!!!! *nm

This particular 2005 jeep grand cherokee 5.7l limited consistently stalls and became a safety hazard when it stalled on the drive-way of the house and rolled back into the street. in the process the car's passenger side door hit my wife causing bruises and pain on her right arm. *jb

Dt: the contact purchased a 2005, jeep chrysler cherokee ,and before it had 5,000 miles on it they had to put in a new transmission . it was not changing gears properly, and there was a smell coming from the car like plastic burning. she noticed this from the time she bought the vehicle. on 8-2-05 she took vehicle to dealer for an oil change. when she drove it home it started to shake very badly. she took it back to the dealer, and they told her they had to flush her transmission 4 times because it had water in it. also, the air conditioner (ac) hose was leaking into the transmission. they were waiting on the parts to come in to fix it. chrysler told her they could not authorize a rental/loaner car to drive.*ak

I have had the same complaint about my jeep grand cherokee 5.7l automatic transmision as the recall notice described below. that is, 8 out of 10 times, whenever i turn on the airconditioning (particularly in weather above 90 degrees) the car shutters if asked to pull forward or reverse. this problem is particularly bad and more predictable to occur if reversing; i.e., backing out of a parking space. over the last 3-4 years, i have asked two or three dealerships to look into the matter, citing the recall below, but they said that there is no way my car could have the same problem. one dealer claimed to have adjusted the clutch assembly on the air conditioner -- this did not help. ----------------- nhtsa campaign id number: 05v396000 summary: on certain sport utility vehicles equipped with 3.7l engines and nag1 automatic transmissions, the air conditioner evaporator condensate water may enter the transmission at the fill tube grommet seal. ***** this can result in shudder during torque converter clutch engagement. consequence: it can lead to increased transmission operating temperatures, boiling of the water, and a subsequent purging of transmission fluid into the engine compartment potentially resulting in an underhood fire. remedy: dealers will inspect the transmission for leakage at the fill tube grommet seal. if no leak is detected. *tr

Purchased vehicle on 7-31-06. upon test drive the door locks would nt lock or unlock when using door key (any dr in the car). the remote did work. salesman told us 2 bring it in if it cont'd. taken in 5 times since the 1st time in october 05', dealerships cannot dupt the issue. last dealership said that if he toggled switch about 10 times it happened, but that was just "overheating the button & that is normal". problem is i work in a building w/a prkg garage & work all hrs. when i get into my car, 4 safety i lock the drs immed. there have been several occasions where i can't do that & have 2 wait 2 get the car moving over the 15mi an hour 2 lock the drs. next issue is the delayed engagement in the transmission going 2 rev or drv. the car has been in on 3 occasions for this item of which the dealership clears codes or cannot dupt the issue. this issue became a an issue in a construction zone at a rr track near our home. gates were down when i drove up & i was 3rd car back, the gates went up, 2 cars went through & i was almost at the tracks when the railroad arms started coming down again. i put on the brakes & shifted to reverse 2 back up & the delay nearly caused the rr arm 2 hit the car. i backed up just enough to clear the rr arm by less than 6 inches. the last item is the a/c. since late march of 06' we have been experiencing the a/c blowing cold, then the air turns 2 warm or hot air blowing from 3 sec 2 minutes of blowing humid air before the system will kick in again with cold air. this has been intermittently like the other 2 items above. 3 times into the dealerships & again it was stated they fixed it when it wasn't or "it's 114 degrees out, it is going 2 blow warm air". "using outside air will make the a/c blow warm air'. the incident date is hard since there are 3 issues so i put the day of purchase. the failures are also ...

Dt*: the contact stated the check engine light illuminated and transmission fluid leaked from the vehicle. the vehicle was returned to the dealer numerous times, but the dealer was unable to accurately remedy the problem. there is a nhtsa recall, # 05v396000 concerning the automatic transmission however the recall did not correct the problem. afterwards, the transmission would not shift properly. the vehicle is having the same problems as indicated in the recall again. also, the dealer suggested the automatic control of the sunroof assembly which failed to work properly was related to the ongoing transmission problem as well, but no further repairs were made.

I took possession of a new jeep grand cherokee on 29 june 2005. that afternoon, when first driven above 60 mph, a front-end vibration (oscillation) was immediately evident. actually the vibration is present at all speeds. i arranged for a service appointment at steve christy chrysler jeep here in tucson. my first warranty visit for the vibration problem was made on 18 july 2005. the diagnosis there was a bad tire, which i had replaced at a goodyear tire shop per instructions from this dealership. it had no effect on the vibration. i have since been in to jim click chrysler jeep in tucson on three occasions for a total of eight full days. the vibration persists. i was informed that i would be unable to have further repair attempts without direction from chrysler engineering. the latest repair attempt resulted in a modification to the drive shaft by adding six weights at positions on the drive shaft. after this activity, which did not fix the vibration, i was told that the remaining vibration was " in the design". i had a local respected automotive shop evaluate the vibration and they concluded it had a problem. i asked three fellow engineers to evaluate the vibration and all concluded there was a problem. (note, one of the engineers has five years experience driving and testing vehicles professionally.) chrysler still claims the vibration is " in the design". the vibration is bad enough that i am afraid to take the vehicle on a road trip or tow a trailer. the vibration is at times violent and i do not know if something could break or if the oscillation could cause loss of control. i was informed by a maintenance supervisor that there were two reasons for chrysler to take the "in the design" position. 1) there are thousands of vehicles that made it out of the factory with this problem and 2) the problem is a chassis alignment flaw and can not be repaired. *nm

Jerking in differential, dealer said they don't know what the problem is, it has been like this since i bought it new in 2005. *tr

Consumer stated: the seal was completey gone in front of the differental. no lights came on. it was making a grinding noise like rocks were in the wheel. *jb

Dt: two months ago there was an accident after driving about 60 mphon the interstate. the vehicle began to rev u by itself. the brakes were pushed, but the vehicle was still going too fast to stop. the vehicle has both automatic and standard, and the vehicle changed itself to standard. when car was taken to the dealership, they said they couldn't do anything. owner was afraid to drive it but it was able to run. the owner hasn't driven it since the incident. the car was 2005 jeep cherokee. owner has not called daimler chrysler.*ak

Vehicle transmission has always made strange clunking noises. vehicle began to drop out of gear while driving and then finally (and currently) will completely shut off while driving. this has happened on numerous occasions and dealership says that they cannot duplicate the problem. a customer service manager did tell me that jeep is aware of the problem and this is a common problem among v8 models such as mine but that they just do not know how to fix it so they have not yet issued a recall. however, jeep is putting so many people at risk of an accident. not only the vehicle drive but everyone else on the road around the vehicle. the vehicle now shuts off while in motion driving on a fairly regular basis but with no consistent pattern. $34,000 dollars worth of worry. *jb

Transmission torqure converter failed causing additional damage to transmission

I was performing an oil change on the vehicle. as soon as i crawled under it to start, i noticed the right side of the front differential where the axle tube mates, was covered in diff oil. i took the vehicle to the dealer and was told it was "normal seepage". i find it hard to believe a gasket can only hold fluid for less than 6000 miles before leaking. dealer refused to correct it.

Vehicle has transmission issues and began at 641 miles after purchasing brand new. transmission hesitation, vehicle does not seem to know how to shift properly and hesitated when accelerating or pulling in to traffic. has caused several near misses when trying to pull in to traffic, pass on the interstate or safely get out of someone's way. vehicle has had numerous parts replaced not relation directly to this issue. vehicle has accelerated on its own when approaching a stop light and has tried to lurch forward without my foot on from the accelerator and firmly applied to the brake. vehicle has been in for this issue on numerous occasions and manufacturer cannot locate issue. airbag indicator light is supposed to come on to indicate airbag system is disabled when there is not enough weight in the passenger chair. it not only does this, it comes on and stays on with or without passengers in the chair. it triggers the drivers instrument panel light to come and chime repeatedly. this has been in for repair 4 times now and cannot seem to be rectified. i expect more than this from a brand new vehicle and feel i have not been treated fairly by chrysler when trying to address this issue. *jb

In reference to 05v396000: everything stated in the recall applies to my vehicle also even though i have a hemi and its associated transmission. chrysler customer service has neglected to assist me in assessing the implications of four months of shudder effect on the transmission, engine and frame of the vehicle. customer service continually hangs up on me while i am explaining the situation. after four months of dealing with the shudder i finally was able to convince the dealers service department that i had a serious problem while driving. they replaced the torque converter. i have a fully loaded 2005 jeep grand cherokee limited. *jb

Tl*the contact owns a 2005 jeep grand cherokee. while driving 30 mph or greater, the vehicle hesitated when shifted into gear. the dealer was unable to diagnose the cause of failure. nhtsa recall # 05v396000 (power train:automatic transmission) was found. the recall work was performed. the contact stated that there was total transmission failure after the recall repair. the current mileage is 30,547 and failure mileage was 500.

Tl* the contact owns a 2005 jeep grand cherokee. the contact stated that the electrical components in the vehicle failed. in addition, the transmission gears slipped. the failure occurred on several occasions. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 30. updated 8/10/15*cn

From the first day took deliver of 2005 jeep grand cherokee ltd. 5.7 lt hemi engine, first in when pressing accelerator in low rpm, then when reached 80 mph. on flat freeway (with 400 miles on the odometer), ecessive groan and noise from the engine. same noise was not present on identically equiped test-drive vehicle. apparent high frequency vibartion, especially in low cruising sppeds on perfectly flat pavement. vibration strength increasing in higher rpm. hesitant engine in low rpm and while accelerating. apparent underpowered operation, compared to test-driven vehicle. two jeep dealer service technicians test drove the vehicle for 50 miles. problem confirmed by service. first attempt, failed to fix malfunction. adivsed to bring back for a longer stay. second attempt - after 50 miles of operation - (vehicle stayed in dealerhip service for 4 business days) unsuccessful attempt to fix aqain. vehicle assessed as safe to drive until daimler chrysler advises on another solution. currently vehicle with approx. 600 miles. *ak

The vehicle's shift lever became stuck in park. *nm a new module was ordered and installed along with the broken shifter cable and shifter. *sc

Tl*the contact owns a 2005 jeep grand cherokee laredo. while driving over 45 mph, the vehicle would jerk. the dealer replaced the torque converter and dropped the extended warranty deductible. the contact was informed that the vehicle was leaking transmission fluid caused by a seal failure. the dealer stated that this was common for the sealant to fail and cause the leak. the contact inquired about a tsb and was informed that there were no service bulletins for the vehicle. the failure mileage was less than 1,000 and current mileage was 33,000.