Driver's side seat bracket broken on my 2004 jeep grand cherokee. after researching on the internet, it seems that it is a common problem with grand cherokees. there is a steel tube that goes from side to side that is entirely too thin and it shears off at the bracket. it was not involved in any accident, it just breaks from normal use, which for a seat bracket, should not happen. i fixed it once last summer and now another part is broken. the seat is now basically a rocking chair and if i were to get in a crash, there is no doubt in my mind that the bracket would fail further and possibly cause serious injury. *tr
Passenger seat heating element caught fire, totally destroying vehicle. *tr
I had the seat heater on while driving on my way home from work, and i noticed that it continued to get warmer and then hot. it started in my hip and then went to my back and continued to get hotter. the heater was shut off. when i got home i found two holes in my leather driver seat and also a burn hole and scorched area on the bottom of my coat. i had received a recall notice and had gone to the dealer for repair. the recall was f17 - heated seat element. *tr
Seat trac and frame failed on 2004 jeep grand cherokee. *tr
2004 jeep grand cherokee was damaged by a fire due to the safety recall f17. *nj the consumer stated the day he picked the vehicle up, the seats were still not functioning properly due to the fire damage to the wiring and module. the drivers seat was not reassembled correctly and the lumbar support hit the consumer in the center of his back. after a close examination at a local repair shop, the consumer was told there was no evidence the passenger seat recall was ever addressed. the following morning, the battery was dead, the parking and signal lights continued to burn out and periodically the dash lights and power windows did not work. it was determined that both seats had additional fires and internal heat damage. *jb
Tl*the contact owns a 2004 jeep grand cherokee. the contact stated that the driver's side heated seat burned her and left two burn marks through the leather seats. she noticed the defect when hot spots began to come through the seat. she has unknowingly been burned five times. the manufacturer has not offered any assistance. the dealer stated that there was no recall for her vin number; however, there is a nhtsa campaign id number 06v197000 (seats:front assembly:seat heater/cooler). the failure and current mileages were 38,000. updated 02-19-08 *bf the consumer stated at the same time there was a complete failure of the heating system including the defroster. causing hazardous driving conditions. updated 02/19/08 *tr
Tl*the contact owns a 2004 jeep grand cherokee. while driving 35 mph, the front passenger seat electric heater element overheated. she turned the temperature gauge to low however, the temperature continued to rise. in addition, she noticed smoke coming from the front passenger seat then flames erupted. she was able to extinguish the fire. the dealer inspected the vehicle but was unable to determine the cause of the fire. there was recall repair work performed in 2006 for the seats: front assembly: seat heater/cooler (nhtsa campaign id # 06v197000). the current and failure mileages were 41,600. updated 3/11/08 *cn updated 03/11/08 *tr
I own a 2004 jeep grand cherokee limited......i took my car in for the seat heater recall and since then i have terrible problems with the sudden acceleration of the car....(700rpms to 1800) i constantly have to push the brake down and be very conscious of keeping my foot on the brake. the check engine light then came on with a p0505 code. air intake sensor. well a new one was put in and the problem was not resolved. the mechanic could not control the idle even with the diagnostic computer attached to it. it was found that two wires on the wiring harness were shorting out and melting......then after driving approx 1200 miles the idle starts jumping again.....the check engine light come on about two days later......then within the same day the idle calms down and the check engine light goes off. i have paid lots of money to have this repaired.....i believe that there is a short somewhere from the seat heater recall since the car did not do this prior to having the dealership fix the seat heater with the recall. i really like my car when the idle is right ........i am not comfortable having anyone else drive it due to this issue and do not always feel safe when the acceleration goes wild.....please help.....this is a major safety issue that needs to be addressed quickly before other people get hurt or killed. *tr
2004 jeep grand cherokee laredo special edition, 70,000 miles drivers power seat motor stopped while driving. seat motor stopped in the highest position. the top of the head touches the top of the vehicle. jeep dealer quoted over a $4,000 repair - jeep will not offer any warranty. *tr
Tl*-the contact owns a 2004 jeep grand cherokee limited. while the contact was driving approximately 70 mph, the driver side heated seat unexpectedly activated without assistance. the seat exerted excessive heat. the failure occurred sporadic. the contact pulled over to the side of the road and waited until the seat was completely cooled down before he continued to drive the vehicle. there was a recall under nhtsa campaign id number 06v197000 (seats: front assembly: seat heater/cooler). the vin was excluded from the recall defect. the vehicle was taken to the dealer for the identical failure on five separate occasions where diagnostic testing was performed. when the dealer performed the most recent diagnostic testing the technician informed that the owner he would be responsible for fifty percent of the repair cost. the vehicle had not been repaired at the time of the complaint . the failure mileage was 35,000. the current mileage was 104,500. updated 11/16/10. *lj
Tl*the contact owns a 2004 jeep grand cherokee. the contact stated that the platform frame of the driver's seat broke three times. while driving approximately 25 mph, the seat began to shake which alerted him to the failure. the first two times, he welded the seat together, and the third time, he scheduled an appointment for 02/26/2010 with the dealer. he called the manufacturer, filed a complaint with a representative, and was instructed to take the vehicle to a dealer. the vehicle had not been repaired at the time of the complaint. the current mileage was approximately 67,750. the failure mileage was approximately 39,000. updated 03/26/10. *lj the consumer stated when the seat broke, it caused it to shift and it became unstable. chrysler refused to pay for the repairs because they stated the seat failed due to the weld. the consumer stated the seat cracked before it was welded. updated 04/16/10.*jb updated 04/28/10.*jb updated 09/13/10
2004 jeep grand cherokee laredo 4wd 65,000 miles drivers power seat bracket while stopping at light - metal seat bracket broke tilting me sideways. jeep dealer quoted $1000 repair - jeep will not offer any warranty. i see many other cases of this on the internet. this was a serious safety concern. i can send photos of the defective part and/or show you the issue. ak
Tl* - the contact called regarding the 2004 jeep grand cherokee. the contact stated on 2/27/06 the driver's side heated seat element was replaced due to the driver's seat catching on fire. the seat was also replaced. on february 2, 2007 the seat started to smoke. the driver was able to turn the switch off before any further damage was done. the failure mileage was approximately 50,000. the contact stated that the defective heated seat element was replaced with another defective heated seat element. the contact received recall 06v197000 for the heated seat element.*ak
Tl* the contact owns a 2004 jeep grand cherokee. the contact received recall notice#06v197000, seats:front assembly:seat heater/cooler. the contact has received a burn from the car seat. the dealer informed him that they were uncertain when the parts would be available. *ak updated 2/16/2007 - *nm
Tl* the contact owns a 2004 jeep grand cherokee. while driving 45 mph the heated seat was extremely warm. the contact stated that she felt a pinch on her lower back noticed a hole, and a red glowing illuminating light from the seat. the contact turned the heated seat switch off and attempted to push on the seat to remove the red glow. the dealer advised the contact to turn the temperature down. the dealer inspected the seat and advised the contact that there was a recall 06v197000 for the heated seat. the vehicle was repaired, and there have been no failures since the repair. the current mileage was 28,000. *ak
Allan samuals jeep dealership in webster tx will not perform re-mediation on safety recall f17 (heated seat elements - jeep cherokee) within a reasonable time or for no charge. they require the car to be left for at least one day provide no alternative transportation unless it is at my cost. *jb
Jeep dealer maccausland -williams 311 lancaster ave devon, pa service personnel indicated part cbmkf170 heated seat recall not available as only 1 repair kit can be ordered in 7 days. jeep - daimler chrysler corp is rationing recall repair parts when a dangerous condition exists in their vehicles. in addition, i made the appointment for this specific recall issue over 3 weeks in advance and the dealer made no attempt to contact me to let me know the part was not available. *nm
I am a paraplegic that has no feeling from my chest down. i received a 3rd degree burn on my left buttocks from the heated leather seats in my 2004 jeep grand cherokee. i used it for a total of about 1 1/2 hour to 2 hours, with about an hour break in the middle. i notified jeep, they looked at and said it wasn't their fault. i have a burn and scar to prove it. *jb
Dt: the contact stated no problem occurred with the vehicle. there is a nhtsa recall, #06v197000 on the vehicle regarding the seat heater. the parts needed to repair the vehicle are not available at the local dealership. the manufacturer confirmed the parts are not available. the consumer stated the vehicle has since been repaired. updated 01/19/07. *jb
I received a recall for my jeep for the heating elements in the seats that may overheat and cause a fire. my dealer tells me that it will take over a month for them to get the parts in for the recall. i believe this is too long and i really question jeep's (daimler/chrysler) priorities since they continue to send out new vehicles with the safe elements in them while allowing their previous customers to drive around in unsafe vehicles while waiting for new heating elements to ship. *jb
I have made many inquiries into having my heated seats on my 2004 jeep grand cherokee since sept 06 as per recall. i have made two appointments and half a dozen calls to the dealership scap chrysler jeep, only to be told it will be a couple of weeks, or you are on the list. the repair is not done. *jb
Dt*: the contact stated a recall letter was received two weeks ago. there were no problems with the seats when the recall letter was received. the nhtsa recall, #06v197000 was pertaining to the seats: front assembly: seat heater/cooler. the parts needed to repair the vehicle were not available at the local dealership. the manufacturer confirmed the parts were not available.
I received the initial recall notice from daimler chrysler in august 2006 concerning the overheating of the seat elements in my 2004 jeep grand cherokee. i contacted the dealership and they were waiting on parts. they were going to call me when my recall parts arrived. i have not heard anything since. *jb
Daimler chrysler sent a "safety recall f17-heated seat elements" letter in august, 2006. it states that the heating elements "may overheat and cause an interior fire...". it goes on to recommend that we "contact your dealer right away to schedule a service appointment" to replace the heating elements. we contacted the jeep dealer in salem, oregon in sept. 2006, and it added us to a waiting list. it is now february, 2007 and we are still waiting. the dealer today advised that so far, it has only received parts from its supplier to replace 8 seat elements and is waiting for more. we are around 20+ customers on a list of 35 still waiting for parts and with no projection of when more parts might arrive. meanwhile, we continue to drive with a potential fire danger inside of our vehicle. *nm
Tl*- the contact stated that the 2004 jeep grand cherokee received recall 06v197000 for a front seat heater failure on 08/2006, and still has not recall repairs done. the contact stated that the dealership had informed him last week that the parts were not still available.*ak
Tl* - the contact stated that she received a recall letter campaign # 06v197000 for her 2004 jeep grand cherokee in august 2006. the recall is for the vehicle's heated seat element. the contact stated that she has tried contacting the dealership on numerous occasions and still hasn't gotten the recall resolved. the contact stated that she can't use the thermostat for the seats, the seats become too hot at any setting. *jb the consumer stated it took 6 months to get the vehicle fixed. updated 02/27/07. *jb
Tl*- the contact received a recall notice in august 2006 for the seat heater. since then contact made 3 appointments and they all have been canceled because the dealership couldnot get the parts that wereneeded to perform the recall work on the 2004 jeep grand cherokee. the current mileage was 38500, and there had been no failures to date.*ak
Tl* the contact owns a 2004 jeep grand cherokee. the contact stated while exiting the vehicle, he heard a loud clanking sound. the driver's seat track was fractured and the failure occurred three times. the vehicle was taken to the dealer where the technician verified the electric seat frame needed to be replaced. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 20,000 and the current mileage was 108,000. *tr
The driver side electric seat frame broke in 2006 and i was told i could buy a new one but they are so cheaply made i had it repaired by a experienced welder who told me the metal was really thin and cheaply made.it broke again in 2008 in a different location on the same seat and i had it repaired.then it broke again in another location on same seat in 2009.now to start off jan.2012 it broke in 2 places of the seat frame and i don"t know what to do.it is a very dangerous seat and i looked on line for a few moments and found thousands of complaints on the same seat from 2004 and down a few years. if something is not done about this someone could be hurt or killed. *tr
Driver seat pivot which connects the seat track to the upper seat frame breaks / cracks under normal drive conditions. i had to replace my seat track 3 times with the first crack being welded and cracking again. the vehicle has 159,000 miles and i am the original owner. *tr
Dt*: the contact stated while driving at no particular speed the heated seat warmer burned through the seat cushion without warning. the occupant sustained minor injuries from the heat. although no visible flames were present there was slight charring to the seat cushion area. the vehicle was seen by the dealer for replacement of the heated seat element and cushion. the dealer determined there was an internal short of the seat warmer. *ak
Tl*the contact owns a 2004 jeep grand cherokee. the contact received a recall notice in june of 2006 for nhtsa campaign id number 06v197000 (seats: front assembly: seat heater/cooler). as of november 5, 2007, the dealer had not repaired the vehicle. they stated that the parts were unavailable. there had been no failure to date. the current mileage was 53,000.
I lease a 2004 jeep grand cherokee with heated leather seats. earlier this year the driver side heater went out then i noticed that just the lower back heater came on. one day in february after driving for about an hour and 1/2 i got home and tried to take off my sweatshirt but could not as it was melted to my cell phone case. at first i did not know what had happened then upon later investigation i noticed a burn whole in my car seat that ran up what was apparently the heater wire. i am a paraplegic and if it was not for the cell phone case i could have been burned. my concern is for others like me and due to the severity of the heat which could melt a sweat shirt and a phone case that it potentially could ignite clothing. *jb
Passenger front heated seat burned through the seat cover in the 2004 grand cherokee. *ts the dealer determined that an element had shorted out internally causing the failure and damage to the seat cushion. the manufacturer refused to cover the cost of repairs because the vehicle was out of warranty. on 3/20/006 the driver's side heated seat burned a 1/2 inch hole in the seat cushion. this caused damage to the seat and the driver's clothing and well as a slight discoloration of the skin on his buttocks. the consumer contacted the dealer. *nm
Dt*: the contact stated while opening the driver door smoke was noticed inside the vehicle. the fire department was called to the scene. the fire marshal filed a report and determined there was a short in the seat heater. the dealership and manufacturer were alerted.
2004 jeep grand cherokee with heated seat issue. consumer states that the vehicle has been taken to the dealer several times for the heated seat problem. she also states that there is a wire or rod poking through the driver seat. *kb the consumer also stated the transmission failed, there was a problem with the power steering, the blend doors in the heating system, the passenger side window fell down in to the door panel, and the hood struts failed. the consumer stated the heated seat issue had been recalled. the engine light illuminated and it was determined that the oxygen sensor needed to be replaced. *jb
Tl*- the contact owns a 2004 jeep grand cherokee and stated that the dealer had not performed the recall repairs for the vehicle heat seat element. the contact had been dealing with the dealer for over a year in a half, and they had told her that there were no any parts available. the contact did not know what steps to take . the failure mileage was 26000, and the current mileage was 38000.*ak
2004 jeep grand cherokee, the driver's seat pivot post on 3 occasions have broken. 2 of the occurrences happened while braking and 1 while leaning back to removed items from my rear packets. the 1st two were repaired via spot welds after the third i had to replace lower section of the seat. *tr
Jeep grand cherokee fire. i had a fire in my up 2004 jeep . at the time my insurance co fire expert could not find the cause ,only that it started in the cab on the driver's side. the vehicle was burnt too badly too determine the exact cause. we called chrysler and asked for them too investigate. they sent their fire expert out. they would never give us the findings they kept referring us too our insurance co. now there is a recall on this vehicle for fire cause by the heated seats. we are trying too get chrysler too look at our case again but with no luck. *nm
Tl*the contact owns a 2004 jeep grand cherokee. the contact received a recall notice for nhtsa campaign id number 06v197000 (seats: front assembly: seat heater/cooler) in october of 2005. the dealer stated that the parts were unavailable. as of october 26, 2007, the dealer had not repaired the vehicle. the contact felt that the wait time for the repair was unacceptable. there had been no failure to date. the current mileage was 65,000. updated 12/12/2007 *bf updated
The driver seat supporter suddenly broke on the drive. this happened i know in various vehicles of jeep grand cherokee se 2004. *jb
The headrests in my 2004 jeep grand cherokee overland do not provide protection from whiplash. as i sit in the seat, the headrest is at least 8-12 inches from my head. if i were hit from behind, my neck would break before my head would come into contact with the head rest. this is contrary to the 2005 and newer jeeps in which the headrest is directly behind the head (about and inch or two). the headrests should be modified to provide protection from whiplash. *tr
Received 2nd degree burns from my chrysler grand cherokke limited car seat. chrysler not taking responsibility. told me that it is not my business what is wrong with the seat that it is confidential information for chrysler only.*ak
My husband and i were in a 2003 jeep grand cherokee, stopped at a stop light and rear ended by a toyota celica traveling about 40 mph according to the police statement. our jeep then hit the car in front of us (it was a four car chain reaction collision). the drivers and front passenger seats reclined on impact. had our grandson been in his child safety seat, his legs would have been crushed, if not worse. further, the shoulder restraint did not hold on the passenger side, resulting in my head smashing into the dashboard. the air bags did not deploy.*ak
I received notice of a recall on my jeep cherokee in august of 2006 for possible over heating of the seats to date i have not been able to have the car repaired . i am being told the parts are not available? *jb
While driving head restraint does not protect consumer's head. consumer is very concerned with being rear ended. *ak the consumer believes that the head restraints are set too far back to adequately protect the passenger's neck in the event of a collision. *nm
On or about february 20, 2004, matthew beller suffered severe burns from a seat heater in the driver's seat of a 2004 jeep grand cherokee limited. he is a parapelgic and did not feel the burn occuring. the seat heater did not turn off after reaching normal temperatures. a product liability action is being bought in the united states district court of oregon.