Problems with 2004 Jeep Grand Cherokee AIR BAGS

Airbags inadvertently deployed. *tr

I am writing about a safety recall i received in january 2013. the recall m35/nhtsa 12v-527 deals with deployment of air bags due to an electrical issue. i have followed multiple time with chrysler on when the parts will be available to fix the problem. as of today, they still have no idea. i am concerned that we are driving a car with such a dangerous recall and the manufacturer is not addressing the issue. it appears they did the required part - send out the notification; however, they are not addressing or fixing the issue. *tr

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 12v527000 (air bags). the manufacturer and dealer were contacted and stated that the part was not available for repair. the contact had not experienced a failure. the vehicle was not repaired. the current mileage was 68,000.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign numbers: 12v527000 (air bag) and 15v046000 (air bags); however, the parts needed to do the repairs were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that the air bag warning light illuminated. the dealer stated that the air bag module would need to be replaced. there was a recall for the air bag failure under nhtsa campaign number: 12v527000 (air bags) but the part needed to complete the repair was not available. the contact was notified one year later that the recall repairs could be performed and the parts had become available. the vehicle was taken to the dealer for recall service however, the air bag warning light remained illuminated after the repairs. the dealer stated that they only installed a jumper harness that disabled the air bag entirely. the contact believed the recall service was unacceptable because instead of repairing the air bag, the air bag was completely disabled and would not deploy in the event of a crash, presenting a safety hazard. the vehicle was not further repaired. the approximate failure mileage was 50,000.

I have a vehicle that is involved in a recall. i tried a year ago to get it fixed; there were no parts available. we were told we would be notified when parts came in. i just received another notice in the mail about the recall, and i am concerned for my family's safety. i need this fixed asap. i drive almost an hour both ways every day and of course my children are my first concern. i need this remedied asap, i can't believe there is a massive recall on something like this with no way to fix it. the problem has been around for quite some time, and nobody has parts. if the seatbelts malfunction, or the airbags deploy, a serious accident could occur. this is a serious safety concern, and the jeep is the only vehicle i drive, so i do not have the luxury of waiting until parts become available. i've had to drive it. *tr

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number 12v527000 (air bags) and had not experienced the failure as described in the recall however, the contact was concerned that the failure could occur at any moment. the dealer advised that the part needed to complete the recall service was not available and that he would receive a recall letter when the parts became available. in addition, the contact mentioned that the electronic door locks failed and were inoperable. the automatic key fob would not activate the door locks from a short or wide range. the vehicle was not repaired. the approximate current mileage was 68,000.

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that he received notification of nhtsa campaign id number: 12v527000 (air bags) and was advised that the parts were not available. the contact stated had not experienced a failure.

2004 jeep grand cherokee. consumer writes in regards to air bag system occupant restraint control module recall notice. *smd the consumer contacted the dealer on more than one occasion, only to be told, there were unable to get the parts needed to correct the problem.

Tl* the contact owns a 2004 jeep grand cherokee . the contact stated that the air bag warning light was illuminated. the contact later received notification of nhtsa campaign number: 12v527000(air bags) and took the vehicle to the dealer for inspection and repairs. the dealer advised the contact that the parts needed fro the recall service were not available. the vehicle was not repaired. the manufacturer was notified and advised that the parts would become available at a later date. the failure mileage was 140,000.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 12v527000 (air bag) and stated that the part needed to repair the vehicle was unavailable. the dealer was unable to provide an expected date for when the part was to become available. the manufacturer was made aware of the problem. the contact had not experience a failure. updated 3/28/14*cn updated 04/22/14

Tl* the contact owns a 2004 jeep cherokee. the contact received a recall notice for nhtsa campaign number: 12v527000 (air bags) and stated that the part needed was unavailable to perform the repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated there was a recall associated with nhtsa campaign id number 12v527000 ( air bags), however the parts were unavailable. the manufacturer was notified and they were unable to provide an expected date for the remedy parts to become available. the contact had not experienced failure. updated 08/15/13*lj

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that the air bag indicator illuminated in the vehicle. the contact received a recall notice for nhtsa campaign number: 12v527000 (air bags) however, the part needed for the repair was unavailable. the manufacturer was notified. the approximate failure mileage was 106,000. updated 09/16/14*lj updated 1/15/15/2015 *js

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that she attempted to have the vehicle repaired under nhtsa campaign number: 12v527000 (air bags) but was informed that the parts were not available. the contact felt that since the failure was reported in november of 2012, there should have been a remedy available before november 2013. the contact had experienced a failure where the air bag warning light was illuminated. the approximate failure mileage was 87,000 and the current mileage was 92,000.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 12v527000 (air bags) several months ago and stated that the dealer informed her that the parts were not readily available for the repair. the manufacturer was notified but did not advise the contact on when the parts would become available. the contact had not experienced a failure. the consumer was informed, the company that manufactured the part went out of business. updated 11/20/13

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that the parts needed to complete nhtsa campaign id number 12v527000 (air bags) was unavailable to perform the repair. the dealer was unable to provide an expected date for when the remedy part would become available. the manufacturer was notified of the problem. the contact had not experienced a failure. updated 3/12/14*cn the cnsumer stated the vehicle was fixed on 02/17/14

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that the part needed to complete the repairs for nhtsa campaign id number was 12v527000 (air bags) remained unavailable. the manufacturer was unable to provide an expected date for the remedy part to become available. the contact had not experienced any failure.

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that notification of nhtsa campaign number 12v527000(air bags) was received in january of 2013 and the parts were still not available. the contact had notified the dealer and the manufacturer several times in reference to the problem but no solution was been offered. *tr

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that nhtsa campaign number 12v527000 (air bags) had exceeded a reasonable time for repair. the contact received the recall letter in january 2013. the dealer advised that the part was not available for repair. the contact did not experience the failure; however the contact was concerned that the air bag could possibly deploy inadvertently. the contact had not experienced a failure.

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that nhtsa campaign number: 12v527000 (air bags) had exceeded a reasonable time for repair. the contact received the recall letter one year ago. the dealer and the manufacturer advised the contact that the part was not available for repair. updated 2/27/14*cn updated 3/10/2014 *js

The air bag has not deployed, yet. i recieved a recall notice jan. 1st 2013 and have not been contacted by anyone since. i would like to know the status of recall m35/nhtsa 12v-527. next week will be ten months of which i have been driving this defective vehicle. i would appreciate any information about this recall. thanks, *js

Tl* the contact owns a 2004 jeep grand cherokee. the received notification of nhtsa campaign number: 12v527000 (air bags) december 2013 however, the part needed to complete the recall repair had not become available. the contact stated that the air bag warning light was now illuminated continuously. the manufacturer was contacted and advised that the part still had not become available. the manufacture could not provide an expected date for availability. the vehicle was not repaired. the approximate failure mileage was 100,000 and current mileage was 140,000.

I had a collision with a deer and my airbags did not deploy! my brakes did not work, and my steering was dysfunctional! *tr

Tl* the contact owns a 2004 jeep grand cherokee. the contact received recall notification for nhtsa campaign number: 12v527000 (air bags) and the part needed to repair the vehicle was unavailable. the dealer was unable to provide an expected date for the part to be available. the manufacturer was made aware of the problem. there are no failures at this time.

Tl* the contact owns a 2004 jeep grand cherokee.the contact stated that he received notification of nhtsa campaign number: 12v527000 ( air bags ) in december 2012. the contact stated that he attempted to have the vehicle repaired on numerous occasions but parts were unavailable. the vehicle was not repaired. the contact stated that he had not experienced the failure. the manufacturer was notified.

According to chrysler jeep safety recall m35 / nhtsa 12v-527 (the updated version that includes the 2002-2004 jeep grand cherokee vehicles instead of the original which only included 2002-2003 jeep liberty vehicles): "the airbag system occupant restraint control (orc) module on your vehicle (vin: xxxxxxxxxxxxxxxxx) may experience a front airbag and/or seat belt pretensioner inadvertent deployment. an inadvertent deployment while driving could distract the driver and cause a crash without warning." (distract? seriously? that's how a random airbag deployment is described???) "chrysler will repair your vehicle free of charge (parts and labor)... simply contact your chrysler, jeep, or dodge dealer right away to schedule a service appointment..." we tried to schedule this "right away" with our dodge dealer. we were told the parts were on back order. in february 2013 we were told the same thing. in april we were told there is a one year waiting list for this defect to be repaired as chrysler is unable to obtain the parts (the dealership words, not mine). this i find hard to believe. what is the nhtsa going to do about this? thank you. *tr

Received a notice of recall (m35) letter from chrysler around december 2012 after it was announced on the news in september of 2012. i brought my vehicle to the dealer and they verified that my vehicle is part of the recall. it is now december 2013 and the recall has not been resolved. i call the dealer and the dealer is still telling me they don't have the part to correct the recall. i'm now worried about the chance that i may be in an accident and there are no airbags or side curtain airbags to protect me and my family. *tr

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that a chime sounded inside of the vehicle as the air bag warning indicator began to illuminate intermittently. the contact referenced nhtsa campaign id number 12v527000 (air bags) and stated that the part needed to complete the repair was unavailable. the manufacturer was notified and they were unable to provide an expected date for the remedy part to become available. the approximate failure mileage was 100,000. updated 10/17/13*cn

Received safety recall notice m35nhtsa 12v-527 in late 2012 (airbag control module). advised i would receive followup recall notice when parts were available. checked local dealer in feb 2012 and was advised the parts were to be available in march 2012. just checked dealer today (8/5/13) and was advised they do not have any date from jeep on when parts would be available. is anyone from nhtsa following up on this problem ? *tr

Received notice 11/8/12 that nhtsa campaign number 12v527000 was issued for a recall of 2004 jeep grand cherokee on which a component in the air bag control module may fail causing airbag deployment. although we have received numerous notices, since january 2013 and as recently as january 2, 2014, from chrysler corporation and both local chrysler dealers, to alert us to this recall, upon attempting to schedule our jeep for recall resolution our local dealers have been unable to schedule that resolution. both dealers claim that no parts are available "yet" to service the recall. this claim as been stated by the dealers every four months since january 2013 and again as recently as january 4, 2014. it appears to me as a consumer that chrysler has no intention of providing the means to resolve this recall. *tr

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 12v527000 (air bag) and stated that the part needed to repair the vehicle was unavailable. the dealer was unable to provide an expected date for the part to become available. the manufacturer was not notified of the problem. the contact had not experienced a failure.

This jeep was recalled 11/08/2012 for an air bag problem. i have contacted jeep many times with no real progress. jeep sent me confirmation of the recall and its been over 6 months and today "06/03/2013" i called jeep and they do not have any idea of a date they can fix it. according to the letter if its not fixed in a reasonable amount of time i should complain. i call over 6 months very unreasonable! will jeep pay for a rental till this is done. i don't feel safe driving a car where the air can deploy at any time.

Our jeep was recalled in nov of 2012 for faulty airbags that could deploy and cause a crash without warning. we brought the vehicle right in for repairs and have since been driving it around with two children in it. we then received another recall notice in jan 2015 stating that the original repair does not satisfactorily eliminate the potential for inadvertent deployments. we have since used the vehicle only when needed, but not with our children in the car, and have yet to be contacted to fix the problem that has the potential to cause a crash. we have contacted the dealer on several occasions only to be told that they do not have the parts to fix the problem, and have no idea when they will have the parts to fix the problem that can potentially cause a crash. today when we contacted the dealer and said that we have barely driven the car in seven months and we need to know if the vehicle is at least "safe to drive", we were told that they don't know if it is safe to drive and they also still don't know when they will be able to fix the problem. at this point we will not drive the vehicle and want them to buy the vehicle back. i don't understand how they are allowed to issue a safety recall on a car with a potentially deadly problem, but then tell the consumer that they have to drive the car until they get the parts. ...updated 10-13-15 *bf

Air bag light came on my 2004 jeep grand cherokee and i saw in the newspaper that they have been recalled because of air bags going off and recalls would be sent out in january but if your light was on take it in to a dealer. i took it in on11/12/2012 but they told me it wasn't on recall and i told them in it was in the newspaper and they said i need to wait to get my recall notice. *tr

Tl* the contact owns a 2004 jeep grand cherokee. the contact received recall notice nhtsa campaign id number 12v527000 (air bags: inadvertent air bag deployment). the contact stated that the parts were not available for the repair. the manufacturer was contacted but were unable to provide an estimated time of arrival for the parts. the current mileage was 189,000. the contact did not experience a failure.

Have been to chrysler dealer for recall info received on air bags and set up replacement appointment,arrived then dealer said tried to use parts from another model to fix??come on!!didn't have parts ,would order right parts and call that was 3 months ago!!!great dealer wanted to fix my gear box instead on jeep!was so crazy of a service call.the service rep was not trust worthy after that but now trust shot with lack of follow up on parts!tks chrysler /jeep service rep!. *tr

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that he received notification of nhtsa campaign number: 12v527000 (air bags ) in november of 2012. the dealer was contacted to schedule and appointment for recall repairs but the parts were not available. the vehicle was not repaired. the manufacturer was not notified. the contact had not experienced a failure.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 12v527000 (air bags) in october 2012. the contact stated that he attempted to have the vehicle repaired on numerous occasions but the dealer stated that the parts were unavailable. the vehicle was not repaired. the manufacturer was notified. the contact did not experience the failure.

Tl* the contact owns a 2004 jeep grand cherokee. the contact received notification of nhtsa campaign number: 12v527000 (air bags) and stated that the part needed to repair the vehicle was unavailable. the dealer was unable to provide an expected date for when the part would become available. the manufacturer had not been made aware of the problem. the contact had not experienced a failure.

Tl*the contact owns a 2004 jeep grand cherokee. the contact stated that nhtsa campaign id number: 12v527000 (air bags) had exceeded a reasonable time for repair. the recall letter was received over a year ago, in which the dealer advised that the part was not available for repair. the contact had not experienced a failure.

I have received recall m35/nhtsa 12v-527 occupant restraint control, 3 times in 2 years, each time i take it to my chrysler dealer, stevens creek chrysler and dodge, san jose ca, they say the parts are on back order and that they will call me, never happened. *tr

The driver was driving around a curve. an oncoming vehicle crossed the center line. the driver of the jeep moved over to avoid a head on collision and the jeep went over and embankment and hit front end and flipped five times. the driver was ejected from the vehicle. her daughter was in a car seat. the driver sustained multiple injuries and fractures of the spine, pelvis, ribs and also miscarried. the car was a total loss. we have pictures. *tr

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated there was a recall associated with nhtsa campaign id number 12v527000 (air bags) and the part was unavailable for one year. the manufacturer was notified and they were unable to provide an expected date for the part to be available. there are no failures at this time.

Tl* the contact owns a 2004 jeep grand cherokee. while driving at various speeds, whenever the accelerator pedal was depressed, the vehicle failed to accelerate. while at a stop sign, the contact attempted to accelerate forward, but the vehicle was unable to move. as a result, another vehicle crashed into the driver side of the contact's vehicle. the air bags did not deploy. there were no injuries. a police report was filed. the vehicle was taken to the dealer where it was diagnosed that the front hood, driver's door, the front frame and panel, the fuel injector, and transmission needed to be replaced. the vehicle was repaired; however, the vehicle was inoperable. the manufacturer was made aware of the failure. the vin was unknown. the failure mileage was approximately 60,000.

Jeep has two recalls on my 2004 jeep grand cherokee, but has done nothing for months. i received a notice recall m35/nhtsa warning that airbags might deploy on their own. so far, jeep has done nothing to fix it. they sent me a frightening notice and then, nothing. auto manufacturerers need to be required to fix defects in a timely fashion. i know there is another recall that occurred earlier this summer, and i haven't even gotten a notice about it. so two safety issues and so far, no repair. should i even be driving this vehicle? *tr

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that the air bag warning light would illuminate intermittently. the dealer and the manufacturer were both notified, but denied any assistance with repairs to the failure because the vehicle was not included in the recall associated with nhtsa campaign id number: 02v099000 (air bags:frontal). the vehicle was not repaired. the failure and the current mileage was 130,000. the vin was unavailable.

Tl* the contact owns a 2004 jeep grand cherokee. the contact stated that the horn became inoperable. the dealer diagnosed that there was a clock spring defect. the manufacturer was not notified of the failure. the vehicle was repaired. the failure mileage was 87,500 and the current mileage was 88,000.

Tl* the contact owned a 2004 jeep grand cherokee. while driving approximately 50 mph, the vehicle crashed and flipped over three times. the air bags did not deploy. the vehicle crashed into a telephone pole and mailbox. the air bags failed to deploy. a police report was filed. the contacts sustained medical attention for a cut on her head, scrapes, knee bruises, and bruises across the chest from the seat belt. the other passenger sustained cuts on the hands and face. the vehicle was towed to a salvage yard where it was deemed destroyed. the failure mileage was unknown.

Tl* the contact owns a 2004 jeep grand cherokee. while driving approximately 40 mph, the contact drove over a bump in the road. as a result, the air bag warning light illuminated. the vehicle was taken to a dealer, where it was diagnosed that the rear curtain connector needed to be adjusted and the orc module wiring needed to be replaced. the vehicle was repaired. the contact received notification of nhtsa campaign number: 15v046000 (air bags); however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the failure. the failure mileage was 124,070.