Driving about 25 mph and the vehicle shut off. no noises, no warnings just shut off. my dash stated to "shift to park or neutral, press brake + select gear" also my drive light was flashing red by the shifter. i was lucky there was no traffic and i was able to safely pull to the side of the road. put the vehicle in park and attempted to start. heard noise as if everything was turning on except the engine. waited 5 minutes and the vehicle started up again. i drove the vehicle straight home and have not tried to drive it again. it is a sunday and the dealership is not open so i have to wait until monday to call and request service. a google search of my jeep showed lots of complaints with transmission as well as a video of a trailhawks dash doing exactly what mine did.
5 times since the vehicle was purchased on 8-9-17 the vehicle has come to a stop following a stop at a stop sign or light. it jerks, stops and pressing the accelerator does nothing. i have to shift into n, reeve up the engine, shift back into d, back into n, and return to d before i can move ahead. if this would happen in heavy traffic with a vehicle close behind there would be an accident. i believe this is a serious safety hazard.
The shifter went out with less than 150 miles on the vehicle. the shifter was replaced, but the new shifter doesn't stay in gear and often shifts very hard. when the shifter went out originally we were pulling out of a parking lot and the car died in oncoming traffic, i was able to pull over turn off the car and start it to get it home. the car would not drive after we got it home and tried to take it to the dealership. they put in a new sensor but still having issues. we took it in and they did a program upgrade or something like that and gave it back. it hasn't fixed the problem.
Tl* the contact owns a 2017 jeep cherokee. while driving approximately 45 mph, the service shifter warning indicator and several other warning indicators illuminated. the vehicle was taken to clinton auto group (2850 valley west drive, clinton, ia 52732) for diagnostic testing. the contact was not advised as to what needed to be repaired or replaced. the manufacturer was not made aware of the failure. the vin was unknown. the failure mileage was 10,175.
Tl* the contact owned a 2017 jeep cherokee. while the contact's spouse was driving 65 mph, the service shifter warning indicator illuminated. the contact stated that the vehicle accelerated independently and then shifted into park independently. the vehicle became uncontrollable, spun around several times, and crashed into a tractor trailer. the contact stated that the air bags failed to deploy. the contact's spouse sustained a bruised knee and a concussion, but did not seek medical attention. a police report was filed. the vehicle was towed to an auto body shop. the dealer was not contacted. the manufacturer was contacted and notified of the failure. the approximate failure mileage was 18,000. the vehicle was destroyed.updated 09/19/17 *bf updated 10/23/17 *bf updated11/16/17 *bf *js *tr
Intermittently does go into reverse
Vehicle started making noise 2 weeks after bought it! it makes a whiny grinding noise. i would back out and when i straighten wheel to go forward, there it is! at first, this only happened once or twice a day then it was doing it constantly. it even occasionally whines while driving down highway. my other issue is chirping in motor. at my first scheduled maintenance, i informed dealership of problems with various noises. i was told that chirping "was a pulley and even though it was an annoying issue and no safety issue and since it was friday afternoon and i lived so far away i could take it to a dealership closer to my home". i took it to another dealership for problems. i was told noises were from excessive road salt. i laughed and told advisor that i know he goes by what his tech tells him but we live in nc and there was no salt in july. i didn't care what caused it, i just wanted it fixed. all seemed well until the next day when it all started again! back to shop once again...... after couple of days, dealership called with some news. they decided my jeep with 9000 miles needs a transmission. fast forward a week and half, no news. no word from dealership, had to call to get update and looks like almost another week before i might get her back. not a happy jeep owner *tr
Irregular transmission shifting
This vehicle often has a significant delay when shifting from reverse to drive. it just sits there without revving or stalling despite depressing the accelerator. after 1-3 seconds the jeep will "rocket" forward. it will sometimes do this again immediately after taking off. in addition to this slowing down to turn a corner will cause the same results. though dangerous, the reverse to drive is much more disturbing and my family fears driving it. this is the only problem i have experienced like this in my driving history. a "fix" was done a month ago but no change. it's in the shop again but the techs say it's fine and find nothing wrong. 6-12-2017
Tl* the contact owns a 2017 jeep cherokee. on four separate occasions, the service shifter warning indicator illuminated while the vehicle was being driven. when the warning indicator illuminated, the shift indicator displayed that the drive, reverse, and neutral functions were engaged. the vehicle was taken to jerry ulm chrysler dodge jeep ram (located at 2966 n dale mabry hwy, tampa, fl 33607, (813) 463-8459) to be diagnosed, but the mechanic was unable to determine the cause of the failure. the contact stated that a wiring harness related to the gear shifter function was replaced; however, the failure recurred. the manufacturer was notified of the failure. the approximate failure mileage was 32,140.
Tl* the contact owns a 2017 jeep cherokee. the contact stated that the shifter failed and the vehicle stalled. in addition, all the warning indicators illuminated on the instrument panel. the vehicle was restarted and was able to drive normally. in addition, the vehicle failed to accelerate. the vehicle was taken to an unknown dealer where it was diagnosed that the shifter needed to be replaced. the vehicle was not repaired. the contact also mentioned that the failure occurred on another occasion and the shifter was reprogrammed. the failure recurred. the manufacturer was not made aware of the failures. the failure mileage was approximately 15,000.
Tl* the contact owns a 2017 jeep cherokee. while driving approximately 25-30 mph, the vehicle experienced erratic shifting and a delayed response when the accelerator pedal was depressed. the vehicle was taken to tyson dodge (1 s.w furntage rd, shorewood, il 60404) who reprogrammed the transmission computer; however, the failure recurred. the manufacturer was notified of the failure. the failure mileage was 1,000.
Tl* the contact owns a 2017 jeep cherokee. while accelerating from a stop, the gear shifted abruptly and caused the vehicle to jerk. in addition, the "service the shifter" indicator illuminated. the failure recurred several times. the vehicle was taken to leith chrysler jeep (5500 capital blvd, raleigh, nc 27616, 919-872-5500) where the technician updated the computer system, but the failure recurred. the vehicle was taken back to the same dealer where it was diagnosed that the gear selector bezel and harness needed to be replaced. the manufacturer was made aware of the failures and stated that they would contact the dealer. the contact also stated that the manufacturer promised to get back with her within twenty-four hours. the vehicle was not repaired. the failure mileage was approximately 3,000.
Car has a delay when shifting form park to drive and reverse to drive. also when stop and accelerate just a little the car jumps and jerks when stopping. the other day i was driving on the freeway and the car stop responding from the accelerator. already took the car three times to the dealer and they said they cant find any issue.
Vehicle hesitates to accelerate after slowing or stopping. delay is several seconds and posses a serious risk of being struck from behind. this happens intermittently.
The so called, 9 speed transmission isn't a 9 speed. it never, under any circumstances, hits 9th gear. the jeep service tech told me that there's nothing wrong with the transmission, but he knows that it will never hit 9th. also, i have experienced a very scary moment when i shifted from reverse to drive. i stepped on the accelerator and the car didn't move for a couple of seconds. i almost got hit in the door by an oncoming car! i have been going down hill at over 70mph, and it won't shift to 9th. when moving the shift lever from "d" to the electronic manual position, the indicator shows that 8th is the highest attainable gear. i can manually shift the highest attainable gear to 9th, but the transmission still won't up shift to 9th gear.