My car is a 2016 jeep cherokee and only has 44,000 miles on it. i keep up with my maintenance. my check engine light came on and my heat isn't working properly. we took it to the dealership in mobile, al this morning and they are saying my warranty for this is up. it's $400 plus dollars to fix and i searched online and other people with this same vehicle are having this problem. this is obviously unfair to consumers. please look into this matter.
Service shifter light randomly comes on. nothing else seems to be affected, sometimes when engine is turned off then back on the light disappears. other times, it remains on. the drive ability of this vehicle is unaffected, how ever something is obviously wrong with this. this first occurred when backing from my driveway, i shifted from reverse to drive, the vehicle dinged, and the light appeared on my dash. now it will randomly do it, doesn't matter when or where, driving down the road, or simply turning on the vehicle.
My passenger side floor (front and back) get flooded when it rains.
First the car kept reporting that my front left tire was low and even after i checked the pressure, it continued to do so. it took several hours for it to stop. now i have a 'service shifter' error and all of the lights on my shifter are on. i hear a high-pitched electronic sound when i shift into drive. i have read several forums and there are consumers reporting that when that happened to them, their wheels locked up and the car completely stopped. a few of the cars were totaled! i am going to call the dealer in the morning. apparently this very dangerous problem has not happened enough for jeep/chrysler to consider a recall. one last note: when these errors light up on the dash, you cannot access any other information. you cannot even see your speedometer.
Put jeep in park went in building to grab something. came out jeep rolled forward into loading dock at husbands job.
Water saturating floor and carpets under floor mats, passenger front and rear. may be the cause of intermitant door locks , and at time uconnect radio and climate control system restarts. first visit to dealer, dealer resealed/rewelded rocker panels and improperly sealed areas. second vist dealer stated the leaking was a sun roof. however, vehicle doesn't have a sun roof. ? the dealer is unable to replicate water coming in from rain but has not checked ac condensation or other means of entry that we know of. water does appear to show up faster during periods of hot eather and ac usage. please note - i have pictures of mold growing rapidly on the carpet under the floor mats.
Trunk randomly opens. on one occasion i was backing into the garage when the trunk opened ,causing damage to my jeep and garage.
Crash test
Returning home from 1st oil change since purchase of vehicle (2016 jeep cherokee sport) 3 months prior, owner noticed smoke coming from hood immediately upon parking vehicle at residence. as soon as owner exited vehicle, owner noticed flames coming from bottom of engine. owner called 911. three minutes later when emergency vehicles arrived, car was engulfed in flames and was deemed a total loss by fire investigator and insurance company.
Driving 40mph just entering the masspike ramp in allston/brighton area with my sunroof opened, when a load explosion occurred. i looked all around the vehicle saw some glass, looked up and sunroof completely shattered. there was no car in front of me. nothing was projected at car. i bought this car in oct. '16 and have had nothing but problems with the roof. first it rattled they changed the frame, now glass shattered and the dealer is charging my insurance to fix.poorly made car. also had problems with rear seats rattling. it was a 50 degree day in boston.
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Yesterday i started up jeep in my garage, upon waiting for it to warm up i can here a clicking sound coming from the center counsel area, so i bend or and put my ear by the carpet, it sounds like it in the transmission, its starting today to shift weird,i need number to take it to a local dealer to check, hemet,ca mileage-5978
Ordered a windshield back on 12/20. it still isn't in!! i feel this is a safety factor and i have 2 case numbers with jeep and they still don't have a windshield. every time they say it's due to be in, the date changes. my daughter drives this car and it is cracked all the way across.
Uconnect system key fob with remote start capability is able to start the vehicle accidentally if the fob start button is depressed in a pocket. in the instance in question, vehicle was parked in home garage, fob was in pocket of owner inside the home. owner walked into garage to find vehicle was running. remote start feature of fob cannot be disabled.
Problem began with the car bucking significantly after changing gears. then, when the car was in drive (but foot was on the brake), car would start to buck again, transmission slowed, car would not accelerate, kept bucking and lights in car dimmer. had to keep restarting the car to get it to keep going. but, once i used the brake again, the bucking and loss of acceleration would start all over again. dealer continues to state that the computer in the car is not registering any problems at all. has been in the dealer 3 times over the last 3 weeks. this all happened when the vehicle is in motion, on any kind of street or highway, whenever the gear begins to cause bucking after changing.
My 2016 jeep cherokee latitude caught fire, behind the engine, while i was driving it. i was able to extinguish the fire with the help of two-three bystanders and the fire department. there was a police report taken. while there is a recall for a auto rear-lift gate, my jeep cherokee does not have that feature and the fire started and was located below the vehicle and right behind the engine. *tr
The transmission shifts rough in the lower 3 gears. there is a bad jumping/lurching/banging when accelerating from a stop.
On oct. 21, 2016, while backing out of a parking space, another vehicle that had been parked behind me also backed up. our two vehicles collided - bumper-to-bumper, at a slow speed (probably 2-3 mph). very minor damage resulted - the reflector on my rear bumper was broken. i am surprised that my safety warning system did not activate to alert me to the impending collision. this system very reliably activates if i'm backing up and cross traffic is near, or if i'm approaching another vehicle while parallel parking. i'm wondering if this system has a "blind spot" that prevented it from working in the case of yesterday's collision.
The transmission shifts rough in the lower 3 gears. there is a bad jumping/lurching/banging when accelerating from a stop.
I have a 2016 jeep cherokee bought brand new from the dealer. at approximately 15k miles, i started hearing a clicking sound when driving from driver to reverse. i went to the dealer multiple times and was told they could not figure out what was wrong with it. finally the dealer figured out that the rear differential needed to be replaced at only 15k miles. at approximately 25k miles, i was hearing a whistling sound on the driver side front end when cruising at aprox. 20mhp or less. i took it to the dealer mult. times and they could not figure out what was wrong with it. the dealer replaced a rear axel boot for the shaft that was throwing grease, thinking that would solve the problem but it did not. i heard the whistling once again before even leaving the lot. the dealer finally figured out the driver side front end bearing was bad and would need to be replaced. the dealer replaced the shaft axle. i have had approx 4 transmission software updates done since i have had the vehicle. the dealer states this would need to be purchased for approx $140 each time after the power train warranty expires for the jeep. keep in mind my jeep has only 33k miles on it was this point. now i have a jeep that has a panoramic sunroof that makes noise as well when going over bumps and potholes and the dealer states they do not hear anything. i have a tire alignment done on the jeep at 25k miles for $120. i went back to the dealer with 32k miles on it to have the sunroof checked out and they are telling me i need another alignment. so the alignment has gone out again in less than 10k miles? there has been nothing but issues with this jeep since day one and every other jeep i have owned in the past.
My 2016 jeep cherokee has a 9 speed automatic transmission. when driving in town at a slow speed the transmission shifts eratically and pauses during the speed shift trying to evaluate which gear it needs to be in. so extreme that i was almost hit trying to avoid another vehicle. i have filed a complaint with the customer assist, the nsdc and the attorney generals office. chrysler just keeps stating that the transmission "works as designed". i have even had the service department at a local jeep dealership that it is a massive problem and the vehicles are always coming in for service due to this. they have attempted an "upgrade" to the system which they think will improve the shifting, but it has not worked. i need someone to take this issue seriously and investigate the problem. it is an issue and unfortunately the previous homeowners i have spoken with just traded them in and never complained. please, please look into this. just because chrysler says it is "performing as designed" does not mean it is performing safely.
Center console in this 2016 jeep cherokee latitude awd has design flaws as every time car hits a bump the console opens causing a distraction -- dealership has replaced the latch that did not work and then they replaced the whole console and as to date the console still opens.
This car was purchased on june 30, 2016. we went on vacation july 18, 2016 in our new vehicle. at the time of the fire this car was just 32 days old. we pulled into a love's truck stop to refuel the car. the engine was turned off and i had begun refueling the car. smoke was coming out of the hood. upon opening the hood there was fire underneath the engine coming up both sides. using water and a fire extinguisher we were able to put the fire out. we had the car towed to the nearest jeep dealer. chrysler is taking no responsibility even though there are numerous cases sited with engine fires on jeep vehicles. they have refused a directive from nhtsb to issue a recall for this problem. with other people also refueling cars right next to us, this could have been a major catastrophic event. chrysler, jeep, my family and all those at the love's truck stop were very lucky that day, august 2nd, 2016.
Buy a new jeppcherokee in silver spring darcars md. when i was driving down a small hill, suddenly a noise and the car stopped, call assistant road and sent a tow truck to take the car to criswell jeep service, the technical s criswell jeep service they diagnosed transmission, including the reemplasarian for a new one. all this hapend on july 31, 2016 and today september 9 2016 they still have not been able to fix the car the chysler already have my case
While driving the vehicle at about 30 miles an hour on a city street, i start slowing down at a stop sign and at about 10 miles an hour the power in my car turns completely off engine turns off, lights turn off, inside lights turn off, i let the car roll to the side of the road put the car on park then turn the ignition to see if they'll turn on. the car does turn back on so i continue on my way. this has happened twice in the last 3 weeks every time it has happened the car has always been in motion the lights flicker and then it shuts off.
I purchased a 2016 jeep cherokee with an active drive ii transfer case for the sole purpose of flat towing it behind an rv. all printed and on-line brochures clearly stated that the vehicle could be flat towed. i paid a lot of money for the upgraded drivetrain and waited 8 weeks for delivery only to be advised a few months later by fca that the vehicle is no longer towable as purchased. if the customer desires to tow the vehicle then the customer can purchase a newly released wiring kit and pay a dealer to install it. additionally, the customer should upgrade their rv tow package to include a means for charging the cherokee's battery while being towed. chrysler says that they deem this required wiring kit as a 'customer satisfaction' action and that therefore, the customer has to pay for it. how is it possible that chrysler / fca can get away with selling a vehicle as 'towable' and then subsequently require the customer to pay hundreds of dollars to fix their mistake? if the customer chooses to not add this fix then it is recommended that they do no flat tow. the consequence of flat towing without this fix is a possible severe wobble which can damage the vehicle and rv. it could also cause an accident if the situation gets out of control. the recall center sent out a notification of the issue to customers, but they are not considering this a recall issue. instead, they are advising customers that there is an issue and to deal with it on their own.
The engine shuts off without any warning. it has happened on ramps, a parking garage, on the highway and the middle of an intersection. no warning lights come on until after the engine stops. the steering fails, the brakes fail and the vehicle rolls to a stop. often, it will take several minutes and attempts to restart the engine. i was advised by the dealership that the oil was low. the engine continues to shut off and with no correlation to time frame after having the oil replaced, time it has been driven, or duration of the trip. this is completely unsafe to the person operating the vehicle and to others on the road. jeep and the dealership have ignored the problem and i have even been told by jeep customer service that "the engine is operating as designed" which means that it will shut off without warning to protect the engine, not those inside the vehicle. they have refused to fix or acknowledge the issue, refused to void the lease and refused to replace the vehicle.
I have had transmission issues since buying the vehicle. i have been to the dealer about 3 or 4 times to have the issue fixed and it was never fixed. low power, hesitations in acceleration, randomly dropping speed while acceleration, and complete loss of power. it happens when in motion at all speeds but mostly at speeds under 40 mph. it all continues to this day and i have all but given up on getting chrysler to take responsibility. i am sometimes even afraid to drive the vehicle when one or more of these symptoms happens. chrysler needs to take responsibility. as a consumer i am entitled to get what i pay for!
Car shuts off with out warning when driving.
I purchased a 2016 jeep cherokee and since day one the start/stop feature never have worked properly and it wasn't until recently that, i was told by my current dealer that, it is the backup battery and that jeep have had problems with the manufacturer and supposedly jeep is looking for another manufacturer but, i feel jeep always knew this and did not inform the dealers and consumers. this is been happening for 2 years now and the jeep representative have said to me that, she have some people on her list and i am not one of them and at the time of this report/complain, i haven't received any information, update either from the dealer or jeep. if other consumers jeep owners are having the same problem then; why jeep fail to report the situation as a "recall"? the start/stop and backup battery is not a critical problem that might stop the car from functioning but, if i decide to sell or give the car on trade-in people are going to ask me about it and i'm afraid i might lose money/value because of the feature not working.
Seat capacity label off by 1