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Problems with 2000 Ford Taurus SUSPENSION

On average, the 2000 Ford Taurus starts to “feel” problems with the SUSPENSION and its various aspects after 94 518 miles.

Components Affected by SUSPENSION Issues

We have classified the 45 complaints from 2000 Ford Taurus about SUSPENSION into the following categories.

REAR 51 FRONT 35

Recently reported SUSPENSION problems on 2000 Ford Taurus

Rear coil spring broke cutting rear tire. *ak

Consumer stated that in december 2003 one spring was replaced along with one strut and the tire on driver's side. currently, the vehicle was being recalled for the replacement of both front coil springs ,and dealershi refused to do so. consumer later contacted the manufacturer, and they too refused to replace the springs at no charge. consumer dreceive a recall notice for this defect. *ak

The dealership was unable to perform the front spring recall 04v332000 because the parts were not available. *jb

No parts were available for recall 04v332000 concerning front coil springs.*ak

While driving a loud knocking noise was heard coming from the rear. consumer took the vehicle to the dealer for inspection, and mechanic determined driver's side and passenger's side upper ball joints needed to be replaced. *ak

While the vehicle was parked the consumer noticed that the back of the vehicle was unexpectedly low to the ground. the consumer was able to drive it to the dealer for inspection. the mechanic informed the consumer that the rear coil springs needed to be replaced. please fill in additional information. *jb

Consumer received a recall for the coil spring shield, and the parts were not available. the dealers in the area were contacted and had no parts. *ak

Dealership was unable to perform the front coil spring recall 04v332000 repairs because the parts won't be available for 31/2 months.*ak

After receiving a recall letter on the front coil spring, consumer called the dealer to set up an appointment. consumer was told the vehicle could not be serviced until november or december 2004. *ak

Consumer received nhtsa recall 04v332000 concerning front coil spring failure. dealerships did not have the parts to conduct recallrepairs. consumer called about three dealers in the new york area, and was given the same answer. *ak

While driving in reverse from the driveway to the street consumer heard a loud noise, on investigation by independent mechanic front coil spring on the driver's side broke and punctured the tire. also, the stabilizer bar broke. if the car had moved it would have been in a wreck, and possibly in roll over. *ak *ts

Consumer received a recall 04v332000 concernin spring shield, and to date no parts were available, and no contact was made by the manufacturer as the letter stated. *ak

While vehicle was parked consumer noticed that left front tire was flat, upon changing the tire the front left coil spring broke. *ak

Nhtsa recall 04v33200 concerning front coil spring. no parts were available.*ak the consumer walked outside and noticed her tire was flat due to the failure of the coil spring..*jb

Consumer stated a recall was issued for the front coils springs. dealer refused to repair the vehicle because consumer did not live in a cold part of the country. *ak *mr

Consumer was concerned about recall repairs for the front coil springs. dealer stated that the part will not be available until december. *ak the vehicle wobbles in the front end. *nm

While parking in reverse front coil spring punctured the front tire. dealership was notified, but did not resolve the problem. *ak

The driver's side front spring broken and a punctured strut, ruptured tire, and a broken link.*mr the passenger's side spring cracked prior to this and was replaced at the consumer's expense. the consumer found a recall on nhtsa site which described the identical failure. the consumer request reimbursement for both failures. *nm

While driving from the driveway to the main road, the consumer heard a loud noise. upon investigation by an independent shop mechanic the front right coil spring on the passenger's side had broken and punctured the tire. if the car had been moving would have wrecked and possibly rolled. dealer notified. please provide further information. *la

Tl* the contact owns a 2000 ford taurus. the contact stated that the vehicle was included in nhtsa campaign number: 04v332000 (suspension), but the contact was not notified. after an oil change, the dealer diagnosed that the struts were bent with extensive corrosion on the spring coils and struts. the dealer failed to indicate if they would provide the recall repair for the vehicle. the manufacturer was notified. the failure mileage was not available. parts distribution disconnect.

Vehicle would make a clanking sound when running over a bump. consumer inspected the vehicle and noticed driver side rear springs broke. consumer was concerned that he received a recall on the front shocks, but not on the rear shocks. the dealer was notified. the rear spring and struts were replaced. *nm

This vehicle had broken a spring in the front. ford issued a recall on this year/make, and model for the same problem. however, the manufacturer was only willing to reimburse the consumer $183.00 of the$ 762.98 that was spent by consumer for the repairs which were needed due to defective coil springs. *ak spring/coil broke on july 14 the day before the recall for this vehicle was published. (defect #pe04044). *tc

Front coil springs had been recalled, however this vehicle was not included in the recall. *ak......according to original recall all vehicles regardless of vin were included.*ak

While parking front driver's coil spring was cutting into the tires. dealership was notified, but did not resolve the problem.*ak

The consumers son was driving the vehicle at 40 mph and without warning, a loud noise was heard coming from the left front tire. suddenly he lost the control of the vehicle, but regained control . the consumer was able to pull over. the consumer discovered the front coil spring on the driver's side had broken and punctured the tire and the brake line. dealer has been notified. *jb *nm

I was driving my 2000 ford taurus down the highway at 70 mph with my wife and small child, on our way to church, when the passenger side spring broke and nearly pulled our car into a guard rail and off a bridge. this happened sometime in 2004 and i can still remember the exact location on hwy 59. it's a day i doubt i ever forget. i remember the mechanic telling me a front spring should never fail. he said there were no current recalls, so i was stuck with the bill. i remember being furious with ford not only because my family nearly died, but because they wouldn't own up to something that should never happen. here it is nearly 12 years later, and i found an invoice from 2008 for new struts and sway bars that cost me nearly $1,000. i can't help but think that bill was somehow related to what happened when my spring broke in 2004, but maybe not. based on the number of complaints, i feel it is time for the recall to be expanded to include other ford owners, especially since we are all dealing with the same exact issue. i have submitted a complaint to ford 1-800-392-3673 and i believe my next step with be the ftc 1-877-382-4357. this is an obvious wrong that needs to be made right.

I have a 2000 ford taurus with only 36000 miles on it. the front coil spring broke, and caused a flat tire while driving. my service man said that he sees a lot of these taurus's with this problem. is there a recall on this problem? this is a potential life threating accident waiting to happen. *ak

While backing out of the driveway, the front driver side coil spring broke. as a result, the tire exploded, and the front end collapsed. *ak *sc *jb

Both front springs on vehicle needed to be replaced. *mr the consumer noticed that the front tire was flat due to a broken spring which had punctured the tire. this had been a problem per mechanic. the consumer requested reimbursement. *sc *jb

Ford taurus 2000; 81,025 miles; vehicle was stationary in garage and front driver side supension spring broke and pierced front driver side tire. no injury or accident due to vehicle being stationary at the time of part failure. date occurred 6/14/2004; repair completed via local dealership where replacement of both front suspension springs recommended and completed at cost of $463.96 (parts, labor, alignment). parts not available.*ak

When the vehicle was shifted to drive front passenger side tire blew out due to a front coil spring failure. consumer had the vehicle towed. dealership was notified, but did not resolve the problem. *ak

The left rear coil spring on my 2000 ford taurus broke and punctured the tire. failure is exactly as described in the recall on the front coil springs. *jb

The vehicle was taken to the dealer for a routine inspection. the mechanic inspected the vehicle and discovered that the rear coil springs were broken and needed to be replaced. please provide further details. *jb

While pulling away from my driveway the front left coil spring broke and severed the tire. car had to be towed to dealer. took one week to repair. if i were drivning at high speed when the spring broke i probably would have ended up crashing the car. given the number of problems that have occurred and are occurring with taurus coil springs, there should be some kind of recall. it costs anywhere from $400-$600 or more to have a coil spring and related parts replaced, plus the towing.*ak

Wife hit small pothole in a parking lot. heard loud noise in front end left front coil spring broke in two. 2000 taurus had only 37000 miles on it. dealer replaced both front coil springs and both front struts and had to alignfront also all at my expense of $543.61. *ak

Left front spring broke, caused tire to blow out. repair was made by ford dealer, new spring installed. old part is not available. i was very fortunate that this happened in my driveway and not on the highway, which i travel on every day.*ak

Front driver side coil spring broke. as a result, the tire wore out prematurely. *ak *sc *jb

While driving 60 mph front driver's side coil spring fractured. as a result, the tire ruptured. no impact reported. the consumer stated three weeks later a recall for the coils spring was issued. *ak

While driving, the front coil spring broke. *la this occurred as the consumer's daughter was driving. there was no warning. *sc *jb

While the vehicle was parked in the driveway driver's side coil spring sheared off. this caused the driver's side tire to inflate, and the left side of the vehicle collapsed to the ground. consumer had the vehicle towed to the dealer for inspection, and mechanic replaced the tire and coil spring due to worn out parts. *ak

While vehicle was parked in the garage the front driver's side coil spring snapped and punctured the front tire. *ak *nm

While driving at 55 mph, the consumer heard a loud bang coming from the front left side. the consumer pulled over to the shoulder and found that the spring had broke. *la

2000 taurus ses with 58,708 miles on it. i drove to work, put in a full day and went to go home. car would not move- found left front tire flat. went to add air and nothing happened. checked tire and found the coil spring had broken and punctured the inside sidewall. since i am a long time ford dealer technician and have done many spring recalls on the older tauruses and the car has so few miles on it i contacted ford to see if they would repair the concern. they would not. i then went to order a new spring and found the part on backorder(part not available i.e ford has run out). having read all the complaints, isn't it time for an investigation into this dangerous and i'm sure soon to be fatal defect?

2000 ford taurus- while backing up out of driveway front spring broke and punctured tire. *ak

While pulling into the garage driver's side rear spring broke. dealer was notified.*ak the consumer saw the spring cutting into the tire. the consumer received a recall three months later. *tc

Tl*the contact owns a 2000 ford taurus. after pulling out of the driveway at 10 mph and putting the vehicle in drive, the contact heard a loud noise coming from the trunk. the following day, the contact noticed that the tire had flattened. aaa placed a spare tire on the vehicle and a mechanic stated that the rear coil spring failed. she believes the failure is related to nhtsa recall # 04v332000 (suspension:front:springs:coil springs). the engine size was unknown. the current mileage is 99,310 and the failure mileage was unknown.

Consumer's stated that rear coil spring broke and ruptured rear passenger tire. consumer received a recall for the front coil spring today.*ak

Concern regarding failure of the coil spring of ford taurus. *bf campaign id number : 04v332000. the consumer received the recall notice after the failure occurred. the tire blew out as a result of coil spring failure. *tc the dealer informed the consumer they would reimburse him for the repair and the cost of the tire, but they would not replace the other coil spring and the shield would not be installed until mid december. *jb

When backing out of a driveway front coil springs broke. as a result the front passenger side tire was punctured and the shock absorber strut was damaged. *ak

Two front coil spring break, require replacement of tires that were punctured *bf both of the vehicle's front coil springs broke within a week of each other. the consumer requested reimbursement in the amount of $571.71 but only reimbursed $474.83. *nm

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