We have classified the 22 complaints from 1999 Ford Taurus about SUSPENSION into the following categories.
Employee was driving a 1999 ford taurus sedan when front suspension spring broke and tore front left tire apart. event was not proceeded with any warnings. vehicle transported to ford dealership where front springs replaced under waranty. *ak
I was turning left onto a street when left front spring broke causing damage to strut and stabilizer link. this seems to a very dangerous thing to be failing on a vehichle and through research i know i am not the first owner of a taurus to expierience this failure. it makes me wonder how long until the right spring goes. ford should recall these vehichles and repair the problem before someone dies and not after.they should also have to reimburse repair cost to anyone who has had to have their springs replaced.*ak
Spring broke on straight , two lane road which was recently resurfaced. i heard a loud explosive noise and then my car immediately went left of center into opposite lane. i gained control and brought the car back into my lane and noticed that my left front corner was extremely low . fortunately, i did not touch the brake pedal and i could feel that the tire was still inflated. i decided to let the car slow down slowly since there was no traffic visible and on the right side of the road was a wide grassy area. at this time , the left front tire blew because the spring had cut the inside of the tire and sent me slightly into the other lane again. i gently tapped the brakes and stopped. it was a blessing that it happened there at 5 a.m. and no vehicles were in the oncoming lane at that time. in another 5 minutes i would have been entering i-96 eastbound at 70 mph with a lot of fast traffic. if i were in a serious accident because of this failed or defective part, the investigation would focus on me. was i drinking? was i under the influence of drugs? did i fall asleep at 5 a.m.? did i have a heart attack? was i using my cell phone? michigan law states that the owner of a vehicle that is involved in an accident is liable. my name is on the title. ford says that there are "programs"on front springs on some vehicles but not mine. all damage was covered only because i had purchased ford premium extended service contract. all of this is not good enough for me . i hope this serves as a catalyst in getting to the bottom of ford's spring problem that exists on our highways. when i was picking my car up at the dealer today, a 1997 contour just arrived with a "cracked" front spring. perhaps this was a freak coincidence, for all of the 8 or 9 ford dealers that i spoke to before i decided who would do the repair, assured me that this never happened before or rarely happened. i doubt it. thank you for your time and i hope to hear from someone soon. *ak *tr
While driving about any mph and making a turn could hear a popping noise coming from front of vehicle where had taken vehicle to dealer, and they could not find out what was causing the problem. *ak *slc
Consumer was backing out of garage and heard a noise, front spring coil broke and went into left front tire. dealership was aware of problem.*ak
Foul odor in psgr compartment after eng gets hot (20 min); retd to dlr 3x, dlr=no prob found;brakes=pulsate,turned rotors;intermittent washer spray when wipers on(washer fluid not activated) =turn signal sw rplcd;broken mo mount found, dlr replcd; sway bar brkn, dlr replcd; dlr bought vehl back due to odor problem-slsman & uv mgr were wonderful, serv dept =depends on tech involved; bought 2000 tau ses fr bd ford. *ak
On a turn to the right going very slow, the spring busted on the front of the vehicle. when the spring broke, it punctured the tire and damaged the strut and bearing assembly avbove the strut. the vehicle was inopperative and i was stranded. feel very fortunate that spring didn't break while on freeway at high speeds. called dealer and ford hotline and both told me out of warranty not their problem.. i can't understand why a spring on a vehicle can break for no reason after 39400 miles.*ak
Front sway bar is worn causing consumer to hear a popping noise in the front end on turns into driveway, once the sway bar was fixed the problem still persist, this was the second attempt at fixing the problem. nlm
The vehicle experience cold start, dealer replaced the catalytic converter. *slc
Car has had shake in steering wheel since the test drive; was told that it was due to car sitting on the lot and that turning the rotors would fix the problem. the shake returned shortly after purchase and has continued to be a problem since. it starts as a sublte vibration in the steering wheel and becomes a violent shake as the problem progressively gets worse. the rotors have been turned, replaced 2x, drums replaced, wheel cylinders replaced. we asked them the last time to also check proportioning valve, they said they would but didn't. it has had a total of 4 repairs for this problem, including them turning t he rotors before purchase. we sent a certified letter to ford just before the last repair. they replied with the statement that a regional office or the service manager from the dealership would contact us, and if not we were to contact the dealership. no one contacted us, and we've been in contact with the dealership for 10months with no success. the salesperson has told us she'll speak to her general manager. the certified letter was recieved by ford on 6/16/00, the last repair was done on 6/24/00, and the shake returned on 7/7/00. we have also had a big problem with them getting parts to do repairs, with it taking weeks. also were told in the winter to wait until spring for t he repair, that the problem might just be caused by sand and salt, which it wasn't.*ak
I just purchases a new 1999 4-door ford taurus se on 5/3/99. i sent the car back to be repaired to the manufacturer 2 times in the last month to have the problem corrected. the problem still exists. i am meeting with the general manager stephen dinger sometime this week to have him come along for a test drive to witness first hand the shaking of the front end. we have been told that it is a tire problem, and that the technicians have repaired the problem, but the front end and steering wheel still shakes quite significantly over 60mph. can you help me with any advise on how to go about getting out of the lease or having the manugfacturer somehow give us a new vehicle seeing that this problem does not appear to be just a tire balance problem. thank you. *ak
While driving vehicle, noticed a clunking noise coming from of vehicle. took vehicle to dealership, they couldn;t locate the problem. clunking noise continued. my son said i should take the car back to the dealership. on second visit to dealership, had servie manager drive vehicle. in their parking lot, drove over a speed bump, heard loud clunking sound. the car was put on the hoist, they couldn't find any problem. a week later, received a phone call from customer service. the service representative was informed the vehicle stilling making clunking noise. took vehicle back to dealership and had service manager ride with me. drove on bumpy section of interstate, car taken back to dealership. they found the front stabilizer bar had broken at the rubber bushing connection. parts for the stabilzer bar have been on national back order for over 2 1/2 month. *ak