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Problems with 2013 Ford Fusion SEAT BELTS

On average, the 2013 Ford Fusion starts to “feel” problems with the SEAT BELTS and its various aspects after 64 990 miles.

Components Affected by SEAT BELTS Issues

We have classified the 82 complaints from 2013 Ford Fusion about SEAT BELTS into the following categories.

FRONT 1 PRETENSIONER 1

Recently reported SEAT BELTS problems on 2013 Ford Fusion

Tl* the contact owns a 2013 ford fusion. the contact received notification of nhtsa campaign number: 16v875000 (seat belts); however the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available. updated 05/16/17*lj *cn

Tl* the contact owns a 2013 ford fusion. the contact stated that nhtsa campaign number: 16v875000 (seat belts) exceeded a reasonable amount of time for repair. the dealer (j.c. lewis ford, 9505 abercorn st, savannah, ga 31406) stated that the parts were not available for the repair. the manufacturer was contacted and did not assist. the contact had not experienced a failure. vin tool confirms parts not available.

Tl* the contact owns a 2013 ford fusion. the contact received notification of nhtsa campaign number: 16v875000 (seat belts); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

In nov 2016 a recall was issued for nhtsa recall number 16v875000 driver and front passenger seat belt assemblies may not adequately restrain the occupant in a crash. two years later, no remedy is available. this hardly seems timely

Tl* the contact owns a 2013 ford fusion. the contact received notification of nhtsa campaign numbers: 16v875000 (seat belts) and 17v209000 (engine and engine cooling); however, the parts to do the repairs were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. the contact called auto nation ford at 713-489-2089 (located at 12227 gulf fwy, houston, tx 77034) and was informed that the parts were not available. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. vin tool confirms parts not available.

*center seat belt sticks when left side rear seat is down and won't move back to up right position with out removing seat belt bolt under rear seat.*transmission leaking from left out put seal.*rear shocks leaking-notice lack of control rear of car rough roads. *tr

Tl* the contact owns a 2013 ford fusion. the contact received notification of nhtsa campaign number: 16v875000 (seat belts) and stated that the part was not available within a reasonable time frame to schedule the recall repair. the dealer (paul miller ford, 975 e new circle rd ste 1, lexington, ky 40505, (859) 255-4242) did not give a specific date for when the part would become available. the contact was unable to determine when the vehicle would be repaired. the manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. the contact was not experiencing a failure. vin tool confirms parts not available.

There is a recall for seatbelt, that seatbelts are unsafe for driver and passenger but the recalled parts are not available yet and dealer won't proviide loaner car.

Recall on seat belts restraints have not been remedy. nhtsa recall number16v875000 from 2016

Tl* the contact owns a 2013 ford fusion. the contact received notification of nhtsa campaign number: 16v875000 (seat belts); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2013 ford fusion. the contact stated that the seat belts in the rear seats were malfunctioning and prevented one of the rear seats from being raised in an upright position. ford & lincoln of smithtown (440 middle country rd, st james, ny 11780, (631) 265-2340) stated that the warranty was expired; therefore, the contact would be responsible for the repair cost. the manufacturer was not contacted. the failure mileage was 10,000.

Seat belt jammed multiple times while my grandson was buckled in. the dealership attempted to repair it and caused the seat to remain jammed in the down position. the seat no longer goes up leaving one working seat belt in the back seat. the vehicle was stationary.

Tl* the contact owns a 2013 ford fusion. the contact stated that the rear seat belts locked without warning. the contact took the vehicle to lake elsinore ford (31500 auto center dr, lake elsinore, ca (951) 471-4100) and was informed that the vehicle was not covered under warranty. the vehicle was not diagnosed or repaired. the manufacturer was contacted and referred the contact to the local dealer. the failure mileage was 93,000. *dt consumer stated had the front seatbelt repaired.*jb

Tl* the contact owns a 2013 ford fusion. the contact received notification of nhtsa campaign numbers: 15v256000 (latches/locks/linkages) and 14v597000 (air bags, seat belts). the parts needed to repair the vehicle were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified. the contact had not experienced a failure. parts distribution disconnect and vin tool confirms parts not available. updated 06/14/16*lj updated 06/22/16.*jb

My mid seat belt on back seat tightend up, not able to release on the buckle my son got caught i had to cut the belt he was suffocating him, need to replace the belt covina ford said is about $400, to replaced,

Tl* the contact owns a 2013 ford fusion. the contact received notification of nhtsa campaign numbers: 14v597000 (air bags, seat belts), 15v246000 (latches/locks/linkages), and 16v875000 (seat belts). the parts to do the repairs were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. jim tidwell ford in kennesaw, georgia stated that the parts were available and allowed the contact to make an appointment; however, the service manager stated that the recall had to be submitted to their recall department. it was determined that the parts were not available the day of the appointment. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.

Rear seat became locked with folding seat in lay down position. unable to unlocks eat belt or raise seat.

Tl* the contact owned a 2013 ford fusion. the contact was included in nhtsa campaign numbers: 14v597000 (air bags, seat belts), 15v246000(latches/locks/linkages), and 15v250000 (steering). the contact was unable to receive the recall repairs due to the parts not being available for several months. the contact stated that while driving at 50 mph, the contact lost consciousness and crashed into two vehicles and into a ditch. none of the air bags deployed. a police report was filed. the contact sustained head and neck injuries and received medical treatment. the vehicle was destroyed. the manufacturer was not notified of the failure. the approximate failure mileage was 33,000.

Tl* the contact owns a 2013 ford fusion. the contact stated that the vehicle was taken to a dealer for repairs under nhtsa campaign id number: 15v250000 (steering); however, the mechanic noticed that the steering gear motor attachment bolts were missing. the contact was informed that the parts were unavailable to perform the repairs and stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. the contact also received notification of nhtsa campaign numbers: 14v597000 (air bags, seat belts) and 15v246000 (latches, locks, linkages); however, the parts were unavailable to perform the repairs. the manufacturer was not notified of the failure. the approximate failure mileage was 32,800.

I folded the back seat down and when i went to put it up the seat belt for the middle passenger in the back seat locked and i could not get the seat to come up. i went to the ford dealership and they cut the belt and said they would order another belt. while they were cutting the belt the comment was made this is the 5th or 6th car we have come in with this problem. i started to think this is one dealership, how many more cars owners have had this happen to them. i think this is a real safety issue.

These recalls have been out since apr 23rd, 2015 and nov 30th 2016 and ford still does not have parts. it seems to me that it defeats the purpose of a recall. in this case it appears that the company is simply waiting it out until the owner gets a new car and then they do not need to do anything.

Tl* the contact owns a 2013 ford fusion. the contact received notification of nhtsa campaign number: 14v597000 (air bags, seat belts) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2013 ford fusion. the contact received notification of nhtsa campaign id number: 14v597000 (air bags, seat belts) however the part was unavailable to perform the recall repair. the manufacturer was notified of the delay. the contact had not experienced a failure. updated 01/20/15*lj updated 6/9/2015 *js

Tl* the contact owns a 2013 ford fusion. the contact received notification of nhtsa campaign number: 14v597000 (air bags, seat belts); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2013 ford fusion. the contact received notification of nhtsa campaign numbers: 14v597000 (air bags, seat belts) and 15v246000 (latches/locks/linkages), however, the parts to do the repairs were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. the manufacturer was not made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2013 ford fusion. the contact received notification of nhtsa campaign numbers: 14v597000, 15v246000 (air bags, seat belts, latches/locks/linkages); however, the parts to remedy the defect were not available. the contact stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. the manufacturer was not notified. the contact had not experienced a failure.

Tl* the contact owns a 2013 ford fusion. the contact received notification of nhtsa campaign number: 14v597000 (air bags, seat belts) however, the contact was unable to have the vehicle serviced under the recall because the part needed was unavailable. the manufacturer was not notified of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2013 ford fusion. the contact received notification of nhtsa campaign number: 14v597000 (air bags, seat belts); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure. ma 08/13/15

Hit deer going 45 miles an hour when he ran out in front of me. vehicle check was deployed. said airbag activated. neither the airbag went off nor did the seat belt restraint tightened. obtained 7000.00 in front end damage including radiator, hood fenders and pushed in driver door. police officer checked the airbag for me and stated that i needed to let them know it should have deployed and did not. had vehicle towed and called peck ford. after 3 weeks in the auto repair stated they ran a check and it seemed the airbag was fine. they had to do a realignment and the radiator hose and bolts snapped off plus the body work. ford stated it was in a recall but that they would not have the parts for a year. i told them i was afraid to drive it and told them about the accident and the failure of the airbag to deploy nor the restraints. peck ford also stated that there was not much they could do unless the airbag light stayed on when car was operating. previously, in summer of 2014, i wrote the warranty center because my headliner had to be replaced due to wrinkling and falling in front. they replaced the headliner but it started happening again so i wrote them in summer of 2014. they stated the only recall they had was for the airbag and that i should stop driving the car immediately and call ford. i called them and they said there was no parts available and stated then that the airbag light had to be on. fast forward two months later and i hit a deer, no airbag deployed, the restraints did not work. fearful when driving the car now and no help available. driver seat now sags to one side

Was driving approximately 50 miles per hour when deer hit car in front . the impact took out front bumper bumper guard hood left fender and left door. the radiator bolts cracked and dropped the radiator. i was thrown forward but neither seat belt tightened or air bag went off. the system radio went into system check and continually checked , stating airbag deployed but it did not deploy. one side of the seat on drivers side will not rise when trying to bring seat up and so seat sags to left officer that i called to the scene stated that it looked like the airbag started to deploy but when i got the car fixed they said they found the airbag still in tack. both parties police and mechanic stated that they were surprised airbag did not go off. i called ford about the recall and they said cannot repair unless air bag light is on . i wrote safety for ford and they said the same thing. i called dealer back and they stated that i cannot bring in till letter arrives because the parts to replace would not be in till end of 2015. *js

Tl* the contact owns a 2013 ford fusion. the contact received notification of nhtsa campaign number: 14v597000 (air bags, seat belts); however, the part to do the repair was unavailable. the contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2013 ford fusion. the contact stated that the drivers and the passengers side doors had to be opened and closed several times before the door latched. the failure recurred on several occasions. the contact received notification of nhtsa campaign numbers: 14v597000 (air bags , seat belts) and 15v246000 (latches/locks/linkages) however, the parts to do the repairs were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. the manufacturer was made aware of the failures. the approximate failure mileage was 18,000. parts distribution disconnect. vin tool confirms parts not available....updated 01/25/16 *bf *tr

Tl* the contact owns a 2013 ford fusion. the contact received notification of nhtsa campaign numbers: 15v246000 (latches/locks/linkages) and 14v597000 (air bags, seat belts); however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware. the contact had not experienced a failure. updated 09/10/15*lj

Rear seat was folded down, rear center seat belt locked itself in the retracted position. rear seat, driver side, would not go back up do to center belt being locked. took car to dealership, rear center seat belt was replaced. *tr

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