We have classified the 82 complaints from 2013 Ford Fusion about SEAT BELTS into the following categories.
I put the rear driver side rear seats down (the 60 of the 60/40 rear seats) and the seat will not come back up. the middle seatbelt is locked in position making putting the seat up impossible. the vehicle was stationary on a level surface.
The steering wheel is getting stuck it feelslike which made me rin off road i also had to cut seat belt on back seat cause it wouldnt raise up. also fuel pump is going out and this is not right.
Tl* the contact owned a 2013 ford fusion. while driving approximately 60 mph, the vehicle made popping sounds and smoke appeared underneath the hood. also, the overheating indicator illuminated. the vehicle was pulled over to the side of the road and, within seconds, became engulfed in flames. the fire department was called and extinguished the fire. a fire report was filed. there were no injuries. the vehicle was totaled and towed to a tow yard. the contact called a plus auto sales at 513-759-5470 (located at 9253 cincinnati columbus rd, west chester, oh 45069) where the contact was informed that the vehicle was included in nhtsa campaign numbers: 16v875000 (seat belts) and 17v209000 (engine and engine cooling) the manufacturer was not made aware of the failure. the cause of the failure was not determined. the failure mileage was 90,000.
After putting down the rear seat to make room in trunk for package rear seat could not be returned to upright position because the seatbelt retractor became jammed and seat could not be lifted dealership cost about 700.00 seat was only moved to this position 3 x since owning car and dealership identified problem before he got to car to look at it so this must have happened to others
Tl* the contact owns a 2013 ford fusion. the contact stated that the driver's seat belt did not restrain properly. also, the engine overheated and white smoke appeared from the exhaust pipe. the vehicle was taken to citrus motors ford (1375 s woodruff way, ontario, ca 91761, (855) 451-7126) and was informed that the mechanical safety failures were included in an unknown recall and the vin was not included. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failures and provided a case number. the failure mileage was approximately 75,000. *bf *tr
When vehicle sits in the sun all day at high temp, the driver's seat belt will not deploy. the tensioner locks up. after sitting several minutes with a/c on high the seat belt will still not deploy. this is a serious issue making the vehicle unsafe to drive for the driver.
The rear middle seat belt locks up when the seat is tilted down and driven a couple of miles. this doesn't let the rear seat to come back up. the only way to release it is to completely disassemble the seat and the seat belt every time. users unbolting and bolting the seat belt repeatedly can easily lead to unintended errors in reassembly.
So what's happening is that every time i open the back seat to put down the seat belt gets jam and wont release and then i have to get a tool to unscrew the entire buckle where the seat belt latches into just to release the seat from being stuck down, not only that when i put the seat back up the belt jams up again. also the car was parked
Tl* the contact owns a 2013 ford fusion. the contact stated that the rear driver and passenger seats were folded down in order to fit a bedroom door mirror. the seats raised back up after the mirror was removed; however, the middle seat belt became locked up. the vehicle was taken to heritage ford (209-529-5110, located at 2100 sisk rd, modesto, ca 95350) and the contact was informed that she would be responsible for the seat belt repair cost. the manufacturer was not made aware of the failure. the vehicle was taken to an independent mechanic who repaired the seat belt. the failure mileage was unknown.
The drivers seatbelt light and warning to not work and it has tripped the airbag light. you have recalled some ford fusions for this exact problem. yet i am having that exact problem and your saying it wasn't my vin. not quite getting why
Tl* the contact owns a 2013 ford fusion. the contact stated that the middle rear seat belt was stuck in the downward position. there were no warning indicators illuminated. the vehicle was taken to the local dealer (gullo ford, 925 i-45 s, conroe, tx 77301, (888) 730-7887) where it was diagnosed that the seat belt needed to be replaced. the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was 109,489.
I have been getting the run around from local dealers about getting the repair on the seatbelt pretensioners recall. i was told the parts were ordered, then waited a month. called again, still not in. when i call call back, after i ask about it, i get sent to voice mail with no call back. it has been 5 months. a second dealer i called to try to get the repair is doing the voicemail issue with me as well.. obviously, the dealers don't want to fix it. they want me to go away.
Rear center seat belt gets stuck in locked and will not release. trapping occupant or locking the 60 seat in down position. multiple online complaints without resolution or recall. most resulted in seat belt being cut and owner paying for it. our vehicle was stationary and seat is stuck down due to locked seat belt.
Tl* the contact owns a 2013 ford fusion. the contact stated that the vehicle emitted excessive heat from the engine compartment. the contact also detected an abnormal odor. the vehicle was taken to koch 33 ford (3810 hecktown rd, easton, pa) where it was diagnosed that the turbo was defective and needed to be replaced. the vehicle was not repaired. the contact also received notifications for nhtsa campaign numbers: 16v875000 (seat belts) and 17v209000 (engine and engine cooling), but the parts were not available for the repairs according to the manufacturer. no further assistance was offered. the failure mileage was 56,312. vin tool confirms parts not available for nhtsa campaign number: 16v875000 (seat belts) and parts distribution disconnect for nhtsa campaign number: 17v209000 (engine and engine cooling).
I have had the worst experience with trying to get my recall resolved 1st of all my door open while on the highway. and also while i was on my way to work. so i called only to find out that this was part of a national recall. now i thought i only had a recall on my seatbelts and airbag. now had they kept their word on march 28th this could have been resolved. help....
Tl* the contact owns a 2013 ford fusion. after lowering the rear seat to place an item in the trunk of the vehicle, the contact was unable to raise the rear seat or retract the seat belt. the vehicle was taken to wyatt johnson ford (646 thompson ln, nashville, tn 37204, (615) 244-3615) to be diagnosed. the contact was informed that technical service bulletin: sb-10053450-1184 extended the warranty for the repair of the seat belt to five years or 60,000 miles, whichever came first. the contact exceeded the five year limit. the vehicle was not repaired. the manufacturer was notified and case number: cas-15092283 was opened. the approximate failure mileage was 59,950.
Tl* the contact owns a 2013 ford fusion. while driving 25 mph, the contact's vehicle was rear ended. the contact stated that the seat belts failed to restrain the occupants. the air bags did not deploy. a police report was filed. the contact sustained injuries to the right shoulder, two bulging disks in the lower back, a concussion, whiplash, and neck injuries. the contact's husband also sustained a concussion, whiplash, and injuries that required medical attention. the vehicle was towed to an unknown location. the vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. the manufacturer was not made aware of the failure. the failure mileage was unknown.
Tl* the contact owns a 2013 ford fusion. the contact stated that the front passenger seat belt would not pull out and the occupant was unable to be secured in the seat. the vehicle was taken to an independent mechanic who replaced the seat belt, but the failure recurred. the manufacturer was notified of the failure. the local dealer was not notified. in november of 2016, the vin was included in nhtsa campaign number: 16v875000 (seat belts), but the remedy was still not available. the failure mileage was 95,000.
Tl* the contact owns a 2013 ford fusion. while driving approximately 65 mph, the contact was alerted by someone that smoke was noticed from the rear of his vehicle. there was no warning indicator illuminated. the vehicle was pulled over to the side of the road and the engine was turned off. the contact opened the hood and saw flames towards the back of the engine compartment. the contact extinguished the fire. the vehicle was driven to a grocery store parking lot where the fire restarted. the contact called the fire department, but the fire extinguished on its own by the time the fire department arrived. a fire report was not filed. the vehicle was towed to the contact's residence. the contact called the huntington beach ford dealer at 714-842-6611 (located at 18255 beach blvd, huntington beach, ca 92648) and was informed that the technician would call him back. the manufacturer was not made aware of the failure. the failure was not diagnosed or repaired. the contact mentioned receiving notification of nhtsa campaign numbers: 16v875000 (seat belts) and 17v209000 (engine and engine cooling). the failure mileage was approximately 92,520. vin tool confirms parts not available.
Tl* the contact owns a 2013 ford fusion. the contact stated that the seat belt failed to lock and unlock. the vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. the vin was included in nhtsa campaign number: 16v875000 (seat belts). the manufacturer was not notified of the failure. the approximate failure mileage was 102,000.
My car has 7 recalls doors bags seatbelts door locks not a safe car for me and family.the door would not close or close so i had to use the seat belt to hold close.door
I lowered the rear 60% seat and the seat belt has lock and won't release to be able to raise seat back into place. the seat belt is not latched, but belt is so tight that the seat only raises a couple inches
From the day i first drove my car off the lot it was a 2013 ford fusion s it's gray. i started the engine and then sat in the driver's seat before i put it in drive i hear a loud thumping noise generating from the back end of my car. and it's still doing it 4 months later non-stop and i cannot figure out what's going on also there is a rusted hole in my muffler. also often times when i am driving when accelerating the transmission has a huge lag in it and sometimes it sticks without shifting to the proper gear to accelerate, sometimes i have to actually manually shift the gears. and it gets very rough when it slips and slides and makes a big drop which also shakes the entire vehicle and it also impairs the driving performance. and another thing is the seat belt, the rear middle seat of my vehicle when installing a child safety seat the middle seat belt got all jammed up and would not work at all. i had to replace it with an aftermarket seat belt because ford didn't want to fix it for free and wanted to charge me upwards of $400 just for the seat belt that wasn't my fault that i got damaged i just installed the child seat like the local police showed me to and then once i got it out the seat belt it's not working. they say it's not a part of the recall which i already have 4 recalls on my vehicle that is not yet fixed.
Tl* the contact owned a 2013 ford fusion. while traveling highway speeds, the passenger noticed an abnormal burning odor. the contact turned on the air conditioner and smoke emitted into the cabin of the vehicle. the vehicle lost power and the contact was able to see flames from the side mirror. the passenger was able to exit the vehicle. when the contact attempted to exit the vehicle, the door jammed. the contact had to apply excessive force in order to exit the vehicle. upon leaving the vehicle, it became engulfed in flames. the fire department was contacted and extinguished the flames. a police report was filed. the vehicle was towed to a salvage yard where it was deemed destroyed. prior to the failure, the contact received notification of nhtsa campaign numbers: 14v597000 (air bags, seat belts), 15v246000 (latches/locks/linkages), 16v875000 (seat belts), and 17v209000 (engine and engine cooling). santa monica ford lincoln in santa monica, ca performed the repair. the manufacturer was not contacted. the failure mileage was approximately 68,000.
Takata inflators i could not see headlight would go off and on and my steering wheel would shake uncontrollably came close to 3 fatal accidents every time things went wrong i was driving on the freeway me and my kids came so close to loosing our lives
Takata recall: we have received three recalls, 2014 (airbag), 2015 (door latch), and 2016 (seatbelt) which were told we are on a waiting list because our light wasn't on and they would call us when parts came in. just received notification in mail about takata recall. ford dealer never notified us and i want these fixed immediately.
Tl* takata recall. the contact owns a 2013 ford fusion. the contact stated that the service engine indicator illuminated several times. the contact stated that the vehicle kept overheating and was slow to accelerate. the vehicle was taken to an independent mechanic where it was diagnosed that the computer needed to be replaced and recommended that the vehicle be towed to the dealer. the dealer (country ford, 95 goodman rd e, southaven, ms 38671, (662) 349-4300) made no mention of nhtsa campaign number: 17v209000 (engine and engine cooling). the contact was not informed that the recall needed to be completed. the dealer replaced the computer and did not mention anything about nhtsa campaign numbers: 14v597000 (air bags and seat belts), 15v246000 (latches/locks/linkages), and 16v875000 (seat belts). in addition, the dealer made no mention of the manufacturer service campaign (15r01) for the eps motor bolts - regional and (14n02) for the extended warranty coverage for pcm re-programming. within three weeks of the dealer's repair, the contact turned on the heat and noticed a strong odor coming from the vents. the vehicle started smoking under the hood and caught on fire. the fire department extinguished the flames and the vehicle was towed to the contact's residence by the insurance company who was to investigate the cause of the fire. the manufacturer was notified of the failures. the failure mileage was not available. vin tool confirms parts not available. parts distribution disconnect.
Recall: seat belt assemblies that do not adequately restrain the occupant in a crash can increase the risk of injury. car accident. hit from behind and the driver seatbelt came apart
Took fusion in for recall 16s42 concerning seatbelt pretentioners on 08aug17. no airbag warning light was illuminated on the dash, when we went to pickup the car the light was on. the dealership had not seen the light and refused to check out the problem before my wife left the dealership. i believe that durango motor company, durango colorado should have taken responsibility of checking the system.
Tl* the contact owns a 2013 ford fusion. while attempting to put on the front passenger seat belt, the seat belt remained in the retracted position. the vehicle was taken to sanderson lincoln (2121 w bell rd, phoenix, az 85023) where it was determined that the seat belt needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and instructed the contact to go back to the dealer. the approximate failure mileage was 60,000.
The seat belt on the 60/40 has locked up when i put the seat down behind the driver's seat and is now stuck in the down position. it happened when the car was parked and turned off.
Tl* the contact owns a 2013 ford fusion. the contact received notification of nhtsa campaign numbers: 16v875000 (air bags, seat belts) and 15v246000 (latches/locks/linkages). the parts for the recall repairs were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. the contact had not experienced a failure. the manufacturer was not made aware of the issue. vin tool confirms parts not available and parts distribution disconnect.
Front passenger side seat belt won't stay locked, you can pull apart fairly easily by hand.we just had the pretensioner recall done,but no recall on this issue so far. also the rear seat belt locked with the seat folded down and wont release so we can raise the seat.
While trying to buckle in a child in the back seat while car was stationary, the center rear seat belt got stuck and couldn't be used. lowered back seat to see what was the problem and seat got stuck in lowered position because seat belt was locked/stuck. example of problem at https://www.youtube.com/watch?v=kt5oq9u0k6e.
Tl* the contact owns a 2013 ford fusion. while driving 50 mph, the "engine cooling over temperature" warning indicator illuminated. the contact pulled the vehicle over to the side of the road and waited approximately 45 minutes for the engine to cool. the contact restarted the vehicle and drove it home. the vehicle was not diagnosed or repaired. the contact received notification of nhtsa campaign numbers: 16v875000 (seat belts) and 17v209000 (engine and engine cooling). the parts to do the repairs were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer was not contacted. the manufacturer was not made aware of the issue. the failure mileage was 67,000. vin tool confirms parts not available.
Tl* the contact owns a 2013 ford fusion. the contact stated that when the rear seat was let down, the middle seat belt in the rear locked. the contact was able to put the seat back up, but the failure with the seat belt continued. also, while the contact was driving, the rear seat randomly slammed back down and the middle seat belt locked again. the manufacturer stated that there was no service campaign or manufacturer recall for the failure. the approximate failure mileage was 50,000. updated 07/13/17*lj *cn
There is a safety recall regarding the driver and front passenger seat belts. the seat belts may not properly restrain occupants during a crash. this has been on recall since november 2016 without any solution yet. this is a significant safety risk that should already have had a fix.
I want to sell my car. the seatbelt recall does not have a fix date yet. i cannot sell my car to a dealer and get a market price until the seatbelt is fixed. the dealer is saying 3rd quarter. this seems like too long. also not safe.
I was strapped in my seatbelt. there were times it gave too easily. but this time would not release at all. after attempting about a half hour to get it to release and it would not had to cut belt to get out. dealership tells me no recall.
Rear center passenger seat stops working and locks up in the folded-down seat position making the two passenger-side seats unusable or usable by disengaging the seat belt completely. this repeatable defect occurs when the passenger-side rear seat is folded down. this causes the seatbelt to lock-up and therefore impedes returning the seat to the normal raised position. the user either looses the availability to use the seat or use it in a matter that it was not intended while seating a passenger with no restraining device as the restraining device is stuck holding the backrest down. it should be of additional concern that this defect may be an indication of greater dangers if it is an indication of a general failure of the restraining system that may not function properly upon a collision.
Takata recall. can i get it fixed ? also something with my door.
I received a recall for a defective seat belt assembly in my 2013 ford fusion weeks ago. because this vehicle is used in a fleet capacity, i pulled it from service immediately. i talked to ford and was told there is no remedy at this time. i then asked for a loaner vehicle until my vehicle was safe to drive and was told that ford doesn't have a rental program for recalls. i don't know how this manufacture doesn't have a plan to rectify an inconvenience that their customers have to go through regarding a problem that wasn't the customers fault to begin with. i'm very unhappy ford treats customers like this.
Car started on fire while driving on the highway going home for no reason lucky to get out
Tl* the contact owns a 2013 ford fusion. the contact received notification of nhtsa campaign number: 16v875000 (seat belts); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Tl* the contact owns a 2013 ford fusion. the contact received notification of nhtsa campaign number: 16v875000 (seat belts) for the pretensioners. the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Tl* the contact owns a 2013 ford fusion. the contact received notification of nhtsa campaign numbers: 16v875000 (seat belts) and 17v209000 (engine). the parts to do the repairs were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
On december 5th 2016 at approximately 6:15, my vehicle was involved in a violent rear end accident. a 1980 steel pick up ran into the back of my stationary 2013 ford fusion. causing major rear end damage and physical injury to the occupants of this stationary car. my mother was properly placed in her passenger seat's seat belt. however, her right arm was damaged due to improper suspension upon impact. as a result she no longer has use of her right hand due to nerve damage.
Tl* the contact owns a 2013 ford fusion. the contact received notification of nhtsa campaign numbers: 16v875000 (seat belts) and 17v209000 (engine and engine cooling). the parts needed for the repair were not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called nourse ford (423 n bridge st, chillicothe, oh 45601, phone: (740) 773-7913) where it was diagnosed that the parts were not available for the repair. the manufacturer was not contacted. the contact had not experienced a failure. vin tool confirms parts not available. *tt updated 8/22/18 *jb
Tl* the contact owns a 2013 ford fusion. the contact received notification of nhtsa campaign number: 16v875000 (seat belts); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer (ford of clermont, 1101 e hwy 50, clermont, fl 34711, (352) 394-6161) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was notified. the contact had not experienced a failure. vin tool confirms parts not available.
Tl* the contact owns a 2013 ford fusion. the contact received notification of nhtsa campaign number: 16v875000 (seat belts); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer was contacted (courtesy ford in breaux bridge, la) and confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. vin tool confirms parts not available.