Problems with 2012 Ford Fusion STEERING

Ford fusion 2012 power steering went out. car is near impossible to operate. took it to shop, is going to cost upwards of $1,900 to fix, car is no longer under warranty. power steering light came on, issue was not corrected upon re-start. *tr

I was driving and the power steering went out. the light came on and a message that said it was the power steering. i was unable to turn the wheel. once i turned the car off and back on it was fixed. *tr

I have a 2012 ford fusion and my vehicle has lost power steering due to the advanced trac and power steering assist fault. - i was backing out of my driveway luckily i did not hit anything or anyone. i could not imagine this happening while on the freeway, this is extremely dangerous. this should be a recall, consumers should not have to pay for something like this. ford needs to step up and take care of this problem - i will never buy another ford if this is not taken care of. *tr

When driving the vehicle home on my neighborhood street, the advancetrac/power steering warning came on and i suddenly lost my power steering. i was able to pull in my driveway and park the vehicle. i looked online for possible solutions and found that there were a lot of other people who've had this same problem. i tried to restart the car hoping that would fix it, with no luck. this is a serious safety hazard! not having the ability to steer a vehicle could result in an accident very easily. i drove the vehicle to my local dealership (using a lot of muscle) and am awaiting a response from them. this is something that ford should issue a recall on. what is more concerning is that they issued a recall on a very similar problem on the explorers and escapes. why would they not have done it for the fusion too!? i hope they get this resolved before someone is badly injured or killed due to this faulty design. *tr

Tl* the contact owns a 2012 ford fusion. while driving approximately 5 mph, the power steering became inoperable. the failure recurred several times. the vehicle was taken to the dealer and an independent mechanic for diagnostic testing. the technician stated that the electronic power system assisted module needed to be replaced. the vehicle has not been repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 51,000.

I was driving at a speed of no more than 40 mph. i was on my way home from picking y children up from school when the power steering went completely out on my car. there is a warning light on in my vehicle that says service power steering now and service advantrac. this is the first time this happened. i had my two young children with me the time it went out. the steering became extremely hard to control however no accident occurred. the brakes became hard to apply. if i had been going a faster speed when it happened i feel as though a wreck would have occurred. i haven't tried the restart method because of storms. there is less than 70,000 miles on my car and this is messed up. i have read other complaints about this and i think its something ford should issue a recall for. i have only had this car about 5 months. i should not have to put 1500-2000 dollars into a repair for it. thanks for investigating this. *tr

Tl* the contact owns a 2012 ford fusion. while traveling approximately 60 mph, the power steering failed and sensors illuminated on the instrument panel. the contact indicated that the sensors displayed service advanced trac and service power steering now. the contact merged to the side of the road and turned off and restarted the vehicle. upon restarting the vehicle, the sensors remained illuminated. the contact parked the vehicle due to the safety concern. the vehicle was not diagnosed or repaired. the manufacturer was notified. the approximate failure mileage was 60,000.

The car had no power steering upon starting it for an afternoon trip. worked fine in the morning, no indication of any issues. 2 warning items appeared. "service advancetrac system" "power steering assist fault" driven to the local ford dealership (spradley barr) today, monday, october 14th and was called back 4 hours later with a diagnosis. the power steering assist system needed to be replaced to the tune of $2,150. he was going to throw in the alignment for free. this is an ongoing problem. a factory recall needs to be issued. numerous complaints on this exact topic with the 2010-2012 ford fusions can be found online. this car is 6,000 miles outside of powertrain warranty. there is no reason you should have to spend $2,100 on a 2 year old car. it's not getting fixed on my dime and it can sit in the garage not being driven until a better solution is figured out. i have always been able to drive my car 100k miles with regular service being done before any major repairs were necessary. *tr

When my wife started the car and began to back straight out of the garage she noticed a warning that the power steering had failed and was not working and did find that it was not working. she drove the car back into the garage and parked it. later, when i started the car the problem had cleared. no fault codes were present in the obd ii monitor. *tr

On 10/5/14 my steer wheel was making a noise when i started turning it and figured i get it checked when i went to get oil change next day. the next day i was driving to dealership and half way there the power steering failed and light came on. luckily i was driving with two hands. *tr

This has happened to my 2012 ford fusion twice. i just got my car back from the ford dealership repair center and a week later the power steering goes out while i am driving. the rod and pinion was replaced the first time my 2012 ford fusion was put in the shop. the service power steering light came on, and the advance track light came on both times. *tr

Traveling along and accelerator pedal did not respond to pressing and steering was hard to steer. car was still running. loss of power steering and no gas pedal. pulled over and turned car off and restarted. issue went away but came back 20 miles later. i called dealer shenandoah ford and was told this is normal and nothing to worry about and keep driving. *tr

Ford fusion 2012 electronic power steering failure at low speed. the power steering of the fusion just completely failed while bringing the car to a stop. there was no accident or impact. the car could still be steered manually with difficulty in making turns. took car to the dealer and received an estimate of 1800 to repair a major part (complete electronic power steering assembly) on a 2 year old car that should not fail on it's own. i have reported the issue to ford customer service and it escalated quickly within the company. i'm currently waiting for a regional manager to get back to me regarding the issue in the next business day. there are no recalls but this issue seems to be well documented on the web as a problem with the fusion between the years 2010 and 2012. this car is in excellent shape and the dealer indicated that this is just a part failure(?) - a very expensive one that should not be defective after only a couple of years. failure could have been disastrous at higher speeds, highways or when trying to make a turn. *tr

While driving approximately 30 mph, i heard several beeps and then i lost power steering. the warning message said "power steering assist fault" and then "service advancetrac". i drove the rest of the way to work (approximately a 10 minute drive) without power steering. when i started the car again several hours later, i had power steering again, but drove the car straight to my local ford dealership. it was determined that there is a faulty sensor causing the power steering issue. this would be covered by the 3 year/36,000 mile warranty, but i was out of warranty by just 5 days. the repair was quoted as $1700. i was given a customer service number to call, and was informed by a representative that there was nothing they could do to help me. i called back to the dealership, and they gave me a new quote of $1500, saying that was the best they could do. with this being a known problem in 2010-2012 fusions, ford should issue a recall and assist all their owners! they need to stand behind their work, and correct the issue. *tr

Lost power steering ability when driving to work. *tr

Driving in rush hour traffic in atlanta, power steering failed. warning light came on stating "power steering assist fault" and "service advancetrac". has happened in the past and simply restarting the car would fix the issue. however, i have restarted the car 4 times since then and the error will not go away. power steering on car will not work. *tr

2012 ford fusion. consumer writes in regards to loss of power steering on four occasions. *tgw the consumer stated the power steering would resume normal operation, after turning the engine off and re-starting it. *jb

Leaving a parking space in a parking lot, lost power steering. power steering is now not working. dealer says there is no warranty on vehicle for problem. dealer also said they have had several problems with the power steering on these vehicles. now it is my responsibility to pay $1,500.00 + to fix a safety hazard! i also have a 15 year that drives the car regularly. he is no longer allowed to drive the car for obvious safety reasons. i have also heard and read about problems with the steering locking as you are driving. *tr

While traveling home on the interstate with my spouse and child, the car warning system suddenly flashed "power steering failure" and "auto traction failure" and i lost power steering in the vehicle. in this frightening moment, the car was difficult to drive as we slowed to a safe speed and returned to our home. on october 1, 2014 my wife attempted to drive the car but was physically unable to back the vehicle out of the drive as the power steering failed. i contacted our dealer and was told that it could be a very expensive part (the rack) costing $1800.00 as another fusion was at the dealership at that time with 73,000 miles having that part replace. i was astounded. on october 2nd, i carefully with great difficulty navigated the car to the dealership, here it was determined that the power steering rack would have to be replaced. in conversation with the service manager i was informed that i had done nothing wrong and that there was no preventative maintenance that could have been performed, but that the part simply failed. it is my contention that the part was not made properly and that it is a safety hazard. i have called ford twice on 10/02 and 10/10 and have received absolutely no help or satisfaction. i have called the ford dealership and have not received satisfaction to this point. this is a dangerous situation with a defective part that ford has produced, but is unwilling to replace. i respectfully request that the nhtsa intervene immediately and issue a recall for this dangerous situation before life is lost. *tr

Tl* the contact owns a 2012 ford fusion. while attempting to exit a parking lot, the steering wheel became difficult to maneuver and the eps indicator illuminated intermittently. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 37,000. updated 12/01/14*lj updated 5/7/2015 *js

I have a 2012 ford fusion 4 dr that we have had for about 1 year. i was driving the vehicle when all of a sudden a light came on the dash and i instantly had no power steering. i was travelling 65 mph on hwy 81 and luckily was able to get the vehicle pulled over to the side of the road. i shut the vehicle off and restarted it and the problem went away. i have had this happen now several times and am concerned that if i were passing someone or making a turn and the power steering failed i would have an accident. ford does not seem to acknowledge this problem.

We were driving quite slow through roosevelt state park in north dakota when a warning came across our display saying "check power steering now". we kept driving and came across some road construction, so we turned the car off. when we started the car to continue through the park, we had no more power steering. it became very difficult to turn the car while we looked for a service station. the ford dealer in that area did not have time to look at it for 30 days and the person at the service station told us to man handle it back to wisconsin. that is what we did and took it directly to the ford dealership here in marshfield, wisconsin. they claimed there is no warranty and that the problem is unusual at this low mileage. we are paying $105 to get it diagnosed and do not know what it will cost to repair. i found that ford does know there is issues with the power steering. we feel it was dangerous for us to be driving the car in this condition. we are very disappointed in how this issue is being dealt with. *tr

Driving down the road and it popped up service power steering now. so i drove it onto the store. cut the car off came back out of store and cranked my car and it then said service power steering now tried to back up and couldn't. it was very hard to turn. been sitting in my yard since then because it is such an expensive problem to fix. i personally think there should be a recall and ford needs to do it soon. *tr

I bought the car used from carmax on april 5, 2014 with less than 15,000 miles on it. apparently it passed their comprehensive 125 pt inspection. since i had to be back at work later this week, was driving back to sacramento, california in oregon on my way back from seattle, wa after dropping my daughter off at college. made a lane change at 60 mph and noticed the stability control light on and the messages "service advancetrac now" and "service powersteering now" come on (i am deaf so i can't hear the chimes). steering became a increasingly difficult, especially on the i-5 on the mountain passes in oregon. i slowed down and was able to pull over to the nearest rest stop. turned the car off to let it rest and turn it back on. stability control light was off but service powersteering now message still came on at slower speeds. stability control light came back on again with the "service advancetrac now" message displaying. did this a few times with the same results and steering became increasingly difficult. was able to get the car to my aunt's who lives nearby in oregon. since the car is still under warranty, my aunt called ford who then sent out a tow truck to have it towed to the nearest ford dealership in roseburg, or. where it's being looked at. did some research and came across all these recent complaints for the same year and model of my car. never had anything like that happened to me before and it was a scary experience. i or someone else could've been killed from this issue. it seriously needs to be addressed and dealt with. *tr

I was driving my 2012 ford fusion when the service power steering/ service power train light came on. while i was driving the steering wheel became stiff and i was unable to turn the steering wheel. this is a major safety concern and should be dealt with accordingly. *tr

Tl* the contact owns a 2012 ford fusion. the contact stated that immediately after starting the engine, the steering wheel became hard to turn and the power steering assist warning light illuminated. the vehicle was taken to the dealer. the technician diagnosed that the power steering assist needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was 62,000.

As other complaints, the power steering assist faulted resulting in no power steering. fortunately, i was not moving at the time. same repair is required as everyone else to repair the power steering. contacted ford and they do not have a recall. they suggested we contact the national highway transportation and safety administration which we did. if enough people complain perhaps a recall will result. this is a real safety issue especially for young drivers lacking the experience to handle a car that suddenly looses normal steering. *tr

Warning light came on and within the next 3 miles, steering failed, resulting in loss of control and significant increased effort in steering in order to get to safety. *tr

Steer fault assist warning light came on and lost power steering. *tr

Tl* the contact owns a 2012 ford fusion. the contact stated that while driving at approximately 40 mph, the service power steering warning light illuminated and the power steering failed. the vehicle was towed to the contact's mechanic shop. the contact was a certified mechanic who diagnosed that the power steering failed. the vehicle was not repaired. the manufacturer was aware of the failure. the approximate failure mileage was 42,000.

I was driving downhill at a steady 60 mph with no turns and got a error message on the dashboard to "service power steering now" and "service advancetrac now". the tow was covered under roadside assistance, however the estimate for this fix has not yet been received. for a brand new vehicle purchased with 0 miles, this sort of problem has been common among other vehicles and deserves a recall. had i not known what to do given the situation, there could have been a very bad accident. *tr

Tl* the contact owns a 2012 ford fusion. while driving 3 mph in reverse, the power steering seized and excessive force was required to maneuver the steering wheel. the power steering assist fault message illuminated on the instrument panel. the failure occurred three times within one week. the dealer was unable to diagnose the cause of the failure. the vehicle was not repaired and the manufacturer was notified. the failure mileage was 36,000.

On several occasions the power assist failure light would come on while driving. the power steering would go out. you would have to stop, turn car off, wait 5 seconds then start car again. the power steering would re-engage at that point. then it happens again a day later, sometimes months later. *tr

Vehicle's power steering assist fails at random while driving. at this point, it becomes very hard to turn the steering. the problem temporarily resolves if the engine is stopped and restarted again. this poses a serious safety issue while driving on highways or making sharp turns. although this issue has occurred at least 6times at random occurrences in the past 2 months, on sep 7 2014, when the issue occurred again while driving on a highway, restarting the engine did not resolve the issue. the vehicle was purchased as new in nov 2011 and approx.47000 miles on it. no engine issues or service engine light were present at the time of the problem. *tr

Driving on interstate suddenly power steering stopped working. at the same time service light appeared on dashboard. *tr

Driving down the road and all of a sudden warning signal went off and the warning message said "power steering assist fault" and then "service advancetrac". i had no power steering. i was coming up to a red light, so i was able to stop. i turned the car off and turned it back on and everything was fine. this has happened twice now to me while driving this car. this is very unsafe because you loose all control of steering at the time! *tr

In september of 2014 the power steering went out in my 2012 ford fusion. i bought this car new in 2012. ford agreed to pay half of the cost last year and i paid the remaining 779.58. yesterday, june 6,2015 the power steering went out again! this needs to be addressed as a safety issue! ford needs to recall all of these vehicles and fix what should have been fixed when the problem began!

While driving at 45 mph, my power steering stopped working. i was able to pull safely to the side of the road, but could not steer the vehicle. i turned the vehicle off, and started it again. the power steering worked again for 2 more miles, and then went out again. i turned the vehicle off and reset the steering again. after driving 3 more miles, the power steering stopped working again. when i went to the ford dealership to have this fixed, they told me that they could not do anything to fix the problem unless the power steering was not working at that particular moment. this could be a potentially fatal problem, depending on speed, traffic, and road conditions. *tr

When first starting the car after it has been parked for a while with turning the ignition on with the key. the steering wheel feels like it is locked in position and can not be turned in any direction. this usually lasts for less than a minute or two, then the power steering return as normal. this has happened several times now in the past 2 months and appears to be increasing in frequency. the ford dealership at first replaced the passenger side lower arm and charged $637. after returning less than a week later to complain that the same exact problem was still happening. the dealership did a diagnostic check and said it was now the gear assembly which would cost $1,713.18 with parts, labor and tax. *tr

2012 ford fusion. consumer writes in regards to power steering failure, with low mileage. *smd the electronic steering gear was replaced *jb

Was driving around 30mph down a residential street when my power steering light came on and i suddenly lost power steering. luckily i was on a slow street with not many cars but had there been a car in front of me, i would've crashed. looked into it and it was a faulty power steering rack, something ford has heard about a lot but hasn't acknowledged it as of yet. *tr

I was approaching a red light and all of a sudden my power steering went out. the dashboard at the same time read steering fault service now! i am lucky that i was not on the highway or that my grandchildren were not in the car. i am scared to drive the car. it's at service now and they claim there is nothing wrong. *tr

My wife was coming home from the store on a back road and slowed for a curve and she said the power steering just quit working with a warning light power assist failure she called me and i told her to cut the engine off and restart the car now it works .but i bought this car for my daughter to drive and it happened to me 3 or 4 times since we bought this car used in april with no warranty what can i do since there is no recall on this car ? *tr

In august, 2014 while driving on a residential street at approximately 30 mph and lost control of vehicle due to electric power assisted steering (epas) system failure. i had the vehicle towed to a ford dealer for repair and the repair cost was $936.39. in march, 2015 the same thing happened and ford claims they have no liability for repair of the epas. this epas system is defective and unsafe and ford should be held liable and accountable. many other models with the same epas system have been recalled and the department of transportation has opened an investigation on october , 2014 for the 2012 fusion led by jeffrey l. quandt, chief of vehicle control division office of defects investigation . *tr

Stopped at store on the way back from a trip and when i started the car the power assist failure alert was on the display. the car had no power steering. the manual said to shut off and restart but still had no steering. this is dangerous . i could not turn the steering effectively and thus could not drive it. my soninlaw who is a truck driver came up to get me and the car. he drove it the 65 miles home. emergency roadside service towed it to the dealer today,. it has been there 9hours and still waiting to hear the fix and cost. power steering cannot go out in cars this new. many complaints are being seen online but no recalls. *tr

I am the owner of a 2012 ford fusion and just this past friday, my teenage son was driving the car to college and all of a sudden it stopped on him in the middle of the road (busy intersection). he was able to turn it back on and make it to a parking lot on campus. when trying to back out of the parking lot, the steering wheel would not budge and the indicator lights came on for service advance trac and service power steering. needless to say, he was stranded as i was 5 hours away. i immediately contacted the dealership i brought the car from and they verified that i had purchased an extended warranty for my vehicle. one would be delighted to hear that, only that i am still waiting on the insurance company to say that they will pay out on the electrical issue that has nothing to do with normal wear and tear maintenance. we all know how much of a hassle it can be dealing with insurance companies. nevertheless, i had my car towed by my personal insurance company to the nearest dealership (by the way it??s closed on weekends) so i had to let it sit in the parking lot for 2 days. i got a call from the dealership today, that the epas electronic steering gear is bad and needs to be replaced. imagine me hearing that the bill is $1800+ dollars. i am waiting to hear the final verdict on payout from the insurance company and will update as it becomes available. i am blessed that my son is alive and well and that he did not get into an accident, but who knows what will happen the next time this part goes out unexpectedly ! praise god. *tr

Backed out of garage, and upon hitting approximately 5 mph, power steering stopped suddenly and could not steer. there were several alert sounds, and dash light came on indicated "power steering assist fault." turned off and back on - took 3 attempts to get power steering to come back. have seen many complaints regarding this exact same issue on the exact same model and year vehicle, and when i called ford customer service, they explained that they have never heard of it, even though hundreds of people have complained. the hundreds of complaints that address this issue all state that power steering either goes away completely or comes and goes nearly daily. this is a huge safety issue!!! what if you are driving on the highway and the power steering suddenly stops when rounding a curve??? my car has 63,000 miles on it. this is not a wear issue, this is a design or part defect!!! *tr

Was leaving the mall with my son and mother. got into my car started the engine and right away the alert came on stating service advance trac system and power steering fault indicator came on ..... my steering wheel was completely stiff... made it very difficult to make a turn... first thing this morning i took the vehicle to the ford dealership apprx 3 miles from my home..and was told the repair cost was apprx 1500.00.... i came home and right away began review all the forums showing many ford owners experiencing this issues.... i don't understand how ford hasn't taken action.... this should be recalled asap.... the danger of this resulting into an auto accident is very high.... *tr

I was checking out yard sales. as i was pulling over to the curb to park my car, the car killed. the steering wheel locked up. the display read: power assist steering fault. i managed to get the car in park and restarted the car. the display was gone. i did not experience this before today. *tr

Tl* the contact owns a 2012 ford fusion. the contact stated that while driving at 70 mph, the steering wheel seized without warning. the failure recurred several times. the vehicle was taken to the dealer. the vehicle was diagnosed that the sensor needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 56,000.