Problems with 2012 Ford Fusion STEERING

While driving on a city street the "advancetrac" came on and "power steering needs to be replaced" came on. i was night time i made it home. once home i turned the car off and the "replace power steering now" i had lost all power steering. this is the second time this has happened the first time my son was driving on the highway. i took it to the mechanic the first time and they said it was nothing wrong i just needed new tires.

Tl* the contact owns a 2012 ford fusion. the contact stated that while driving, the vehicle lots power steering without warning. the vehicle was taken to the dealer where it was diagnosed that the power steering control module failed and steering gear needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the contact referenced nhtsa campaign number: 15v340000 (steering). the failure mileage was 90,069.

Every time i turn my car on the steering wheel is very stiff and with light notification saying " power steering assist failed"... my car has power steering fluid in it. i have to turn my car off and wait about 20 mins to try to start it again.

Shortly after starting my vehicle, the power steering fails and the alarms sound leaving my vehicle unable to perform safely. this happens randomly and without notice. there are no known contributing factors. i've contacted my dealership and they've stated that my vehicle isn't covered under the recall and to repair the issue could cost up to $1,600

On april 2 2016 i drove to our local walmart in oceanside california. after shopping i started my 2012 ford fusion and the power assisted steering had failed and i couldnt drive the car. had it towed to north county ford where they told me that there was a recall on this problem but not on this car due to its production date of march 6th 2012.the recall was for 2012 ford fusions produced before febuaruy 28th 2012. because my vehicle was produced 6 days after the recall it was not covered thus i was responsible to pay the $1658.00 repair bill. i contacted ford motor company and they said they couldn't help me due to the production date. i believe the recall needs to be widened to cover all ford products that have this issue. while this problem did'nt happen while the car was in motion it still seems to me to be a big safety concern as it could have been .

I noticed a knock whenever i turned the wheel while driving down the road or while parked. the steering became increasingly harder as the days passed. the cars warranty had expired so i took it into goodyear to see what the problem was. they told me the rack and pinion needed to be replaced. the fusion had only 59,000 miles on it. the mechanic that worked on my car told me he previously worked for ford and that this was a common problem.

I replaced a flat tire on my vehicle no problems before hand. once i put the spare on and proceeded to drive my steering was hard to control. i managed to get the vehicle home. i immediately changed the tire and assumed that the lights will be gone. i have a message for service power steering, advance trac. i took it to ford dealership they said they didn't have a recall. i looked and research and found that there is one but my vin wasn't under it.

I had a service advanctrac light on my dash and then a power steering failure light activate on the dash as i was driving down the road at approx. 40mph. i was able to get the vehicle home safely. arrived home and went online and found a recall for this problem on the 2012 fusions. i took to ford and they want me to pay $1600 to replace what they call a rack and pinion issue.

Driving at 60 mph i could hear friction worsens and car would lose momentum easily because of the friction. then i start to hear a knocking sound somewhere in the engine perhaps or the wheel unsure and as all that worsens, i can feel the car losing control like it's gotten a flat tire. power steering got stiffer while the car kind of drifted left and then right as tho i was going to lose control of the vehicle. it was really scary so i immediately slowed down because i had no control on the steering.

Tl* the contact owns a 2012 ford fusion. while driving approximately 50 mph, the power steering warning light illuminated. shortly afterwards, the power steering failed. the contact parked the vehicle and examined the power steering fluid, which was still present in the vehicle. the contact took the vehicle to the dealer where it was diagnosed that the power steering failed and the power steering system needed to be replaced. the vehicle was not repaired. the manufacturer stated that the repair was no longer covered under the warranty. the vin was unknown. the approximate failure mileage was 180,000.

Tl* the contact owns a 2012 ford fusion. while turning in a parking area, the power steering failed and the steering wheel was extremely tight. the contact had to apply force to the steering wheel to get it to turn. the contact restarted the vehicle and the condition continued. the vin was not included in nhtsa campaign number: 15v340000 (steering). the vehicle was to be taken to an authorized dealer for further inspection. the manufacturer was notified of the failure. the failure mileage was not available.

While backing out n a grocery store parking lot, the power steering failed and the steering wheel was extremely tight. i had to apply force to the steering wheel to get it to turn. i restarted the vehicle and the condition continued. the vin was not included in nhtsa campaign number 15v340000 (steering). the manufacturer was notified of the failure.

Tl* the contact owns a 2012 ford fusion. while driving approximately 5 mph, the steering column seized without warning. moments later, the vehicle resumed normal operation. the vehicle was previously serviced under nhtsa campaign number: 15v340000 (steering); however, the remedy was insufficient and the failure recurred. the vehicle was not repaired a second time. the manufacturer was notified of the failure. the approximate failure mileage was 47,000.

Tl* the contact owns a 2012 ford fusion. while driving approximately 25 mph, the vehicle vibrated uncontrollably. the contact continued to drive and the steering ability seized. the service power steering now warning indicator illuminated. the vehicle was driven to the contact's home and then towed to the dealer. the vehicle was not repaired. the manufacturer was notified of the failure. the vin was included in nhtsa campaign number: 15v340000 (steering). the approximate failure mileage was 64,000.

Tl* the contact owns a 2012 ford fusion. while driving approximately 45 mph, the power steering suddenly malfunctioned and the steering wheel became very difficult to turn. the contact crashed the vehicle into a wooded area. during the crash, both the driver and front passenger sustained back injuries. the cause of the failure was not diagnosed or repaired. medical attention was not required. the manufacturer was not notified. the vin was invalid. the failure mileage was 104,000.

Tl* the contact owns a 2012 ford fusion. the contact stated that the power steering sensor fault light illuminated. the vehicle was serviced per nhtsa campaign number: 12v345000 (steering), but the remedy failed to repair the vehicle. the contact mentioned that the power sensor light illuminated after the repair. the vehicle was taken back to the dealer and had not been repaired. the manufacturer was not notified. the failure mileage was approximately 100,000.

Power steering failure , ford ran off road at high speed

Turned my car on tonight and an alert came across my display: power steering malfunction. my car was in park. the driver's airbag light was also on at this time.

When starting the car, i will get a power steering assist fault warning. the power steering will not work. i turn the car off and on to try to clear the error and reset the power steering. this normally works. sometimes it takes multiple tries to clear and function normally. i am worried that this error will occur while i am driving and cause an accident. i am also concerned that my vehicle is not included in the recall of ford vehicles with the same issue. this issue has occurred 6 times in the past week.

My name is [xxx] , i have a ford fusion 2012 ,i am the owner from this car, but my brother in law is the principal ( [xxx]). im spending too much money about this car and ford always has a excuse so that they don't want to cover the warranty. my problem always is the same ( power steering get hard and my engine flashing it needs to be check),i don't have money to resolve every two month when my car is not working. the last problem was two days ago, the same problem, they told me i had to make alignment that why my steering power steering got hard, i went to store repair ( firestone to fix ), when i went back to ford, they was telling different excuse about my steering power. my last problem with my car i was recording all conversation ,but they didn't notice it,in this conversation is included the manager [xxx] , his secretary [xxx] , mechanics, telling that's why my car is not working. i recorded everything. this is the fourth time that my car has the same problem. now i asked [xxx] , why my engine is flashing ? she told, before to see what happens with my car , i had to pay $79 if i want to know about it. my car has 97000 miles, my car still has warranty. i hope you can help with my case, because i don't know what to do to fix my car. i cant drive my car now. i don't speak english so much, but my brother in law ,he can speaks better. i have all documents and history showing how many times my car had problems and i also i had the audios the last conversation with them!. i bought my car here : [xxx] [xxx] telefono : [xxx] email : [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Turned my car on and an alert came across the screen of my dash. power steering malfunction. the driver's airbag light was also on at this time.

Ford recall my ford fushion steering switched to automatic without warning. this caused my vehicle to be difficult at time almost impossible to steer. my vehicle was fine when i parked it after work one evening, when i left to go to work the next day i couldn't steer it. when i took it back to the ford dealership they confirmed that it was indeed the same issue mentioned in the recall.

Tl* the contact owns a 2012 ford fusion. when the contact started the vehicle, the power steering assist failure. it was difficult for the contact to steer the vehicle. the vehicle was taken to the dealer where it was diagnosed that the electrical power steering module failed and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 12,418. updated 05/18/16*lj *tr

Tl* the contact owns a 2012 ford fusion. while driving approximately 40 mph, the power steering assist warning light suddenly illuminated and the steering wheel became very difficult to turn. the vehicle was taken to the dealer where it was diagnosed that the power steering assist was faulty and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 67,000.

Power steering assist went out and blew fuse #42 upon ignition start up. also activated warning lights service advancetrac. abs, traction control and brake lights constantly on. same problems under nhtsa campaign # 15v340000 recall, but when i took to dealership they said my vin missed by one month. it will cost $2000 to repair. looked on internet and may same complaints with same vin # sequence. mileage was around 60,000. also called ford to complain cas-8612152. new fuse and system reset only solves problem for small amount of time. second time, i was stationary at a stop sign. thankful that i wasn't driving at the time. parked the vehicle in garage at that time.

I was in motion going about 30 mph and my power steering just stopped working. will not turn back on. says service advance trac and service power steeering now on message center. called ford and they did not honor recall issued for this problem because my car was built on july 28 2012 at the hermosillo plant and the recall was only issued through feb 28 2012 from hermosillo plant. same plant ! same car ! i've had no issues with my car until this. please extend recall dates !

Tl* the contact owns a 2012 ford fusion. the contact stated that the power steering failed and caused the steering wheel to become extremely tight. the contact had to apply force to the steering wheel and the service power steering now warning light flashed. the vehicle was not diagnosed or repaired. the vehicle was not included in nhtsa campaign number: 15v340000 (steering). the manufacturer was notified of the failure. the approximate failure mileage was 62,000.

Tl* the contact owns a 2012 ford fusion. while driving 70 mph, the service power steering and service advanced trac warning lights illuminated, and the power steering seized. the vehicle was taken to the dealer to be diagnosed and repaired. the vehicle was repaired under nhtsa campaign number: 15v340000 (steering); however, the failure recurred. the manufacturer was not notified of the failure. the approximate failure mileage was 92,177.

I was in motion on 83-s driving 55mph. all at once, all of the dashboard lights illuminated and i was unable to steer my car like i am able to normally. as a result, i crashed into the cement barrier on the side of the highway. due to this crash my car has been declared a total loss.

Pulling out of driveway...noticed the steering was not feeling right. turn left, turn right both way is a heavy "clicking" feel. took to ford fusion 2012 to dealer, they said the steering gearbox was bad.....they are waiting to fix it if extended warranty pays for it. this should be a ford recall, fixed for free. it is clearly a defect in the product. my fusion doesn't even have 20k miles on it yet.

Tl* the contact owns a 2012 ford fusion. the contact stated that while attempting to turn left or right at 30 mph, an abnormal noise was heard coming from the steering column without warning. the vehicle was taken to a dealer where it was diagnosed that the power steering control module had failed and needed to be replaced. the vehicle was not repaired. the vin was not included in nhtsa campaign number: 15v340000 (steering). the manufacturer was notified of the failure. the failure mileage was 78,000.

Tl* the contact owns a 2012 ford fusion. the contact stated that while driving approximately at 68 mph, the power steering failed without warning. the vehicle was restarted and the vehicle resumed to normal. the contact mentioned that the service power steering and the service advance trac warning lights illuminated. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 85,550. the vin was not available.

Tl* the contact owns a 2012 ford fusion. the contact stated that while driving various speeds, the steering wheel became extremely difficult to maneuver without warning. the vin was not included in nhtsa campaign number: 15v3400000 (steering). the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 78,000. the vin was not available.

Tl* the contact owns a 2012 ford fusion. the contact started the vehicle and experienced a loss of power steering without warning. the vehicle was repaired according to nhtsa campaign number: 15v340000 (steering); however, the failure recurred after the repair was performed. the contact mentioned that the remedy was insufficient. the vehicle was towed to the dealer. the manufacturer was notified of the failure. the approximate failure mileage was 97,000.

I purchase this car used with 15000 km on, issue occurred at 73000km. ford fusion 2012 sel awd i was driving to work and the steering locked up, it was extremely hard to steer. i drove it directly to the dealership. benton fry ford belleville, on they inspected it and indicated that the controls arms needed to replaced. i told them to go head the approx.. cost was $1000.00. however it is still possible that i would need to replace the power steering rack which would cost $2200.00. the resolution was that they would replace the controls arms and not do the alignment, to see if the power steering would go again within a week. i drove it for a week and found nothing wrong with it. so i drop it off for the alignment to be completed. at the dealer ship the mechanic test drove it and found that the power steering rack need to replace. i was advised that my car was out of warranty as of june 13, 2015. the service advisor offer to investigate further to see if there was anything they could do on their end. they were not able to help it was so they directed to ford customer service who then escalated the issue to ford regional management, who in turn offered to over 55% of the $2200.00 as a final offer. who treated me like i should be soooo grate for this. this issue has been recalled on may 27, 2015 by ford in 2011 to 2013 fusion. since ford stated this car is not part of their recall, they deflect their responsibility of selling me a defective product. the issue occurred just like the recall, but because ford will not recognize this issue, i am stuck paying for their defective product, as they conceal the fact this is a unknown issue and they should be held responsible for this defect. i hope this helps other people because there is a lot of fusion on the road and the very fact that they steering can go at any given time is a very scary thought

Complete power steering failure on a car with 20000 miles. car was stationary when i turned it on the the warning came on. i could not drive it

Tl* the contact owns a 2012 ford fusion. while driving 10 mph, the steering wheel seized and the check power steering fluid light illuminated. the failure occurred twice. the vehicle was towed to a dealer where it was diagnosed that the power steering control module failed and needed to be replaced. the vehicle was repaired, but the failure recurred. the manufacturer was not notified of the failure. the failure mileage was approximately 70,000.

2012 fusion and we have already changed the rotors... && multiple tires... always getting the tire pressure symbol && now there is an eletrical problem for the power steering... many of the fuses are missing from where the manual said they should be... may have to pay thousands to get it fixed && still its just a 2012... id expect something like this on a car thats 7-10 years old but not 3...

Tl* the contact owns a 2012 ford fusion. while driving at any speed, the power steering indicator illuminated and the steering wheel locked up. the dealer diagnosed that the power steering gear failed. the power steering gear was replaced; however, the failure recurred multiple times. the dealer was notified. the vehicle was not repaired. the vin was unknown. the approximate failure mileage was 109,000.

Tl* the contact owns a 2012 ford fusion. while driving 55 mph, the check engine warning light illuminated and the steering wheel required more force to maneuver. the failure recurred intermittently. the vehicle was taken to the dealer where it was diagnosed that the electronic power steering column failed and needed to be replaced. the vehicle was repaired, but the failure recurred. the manufacturer was made aware of the failure. the vin was unknown. the failure mileage was 100,000.

Driving about 45 mph and the steering began to feel "catchy". a couple of minutes later the service power steering light came on and alternated with the service accutrac.

Tl* the contact owns a 2012 ford fusion. while driving 60 mph, the power steering warning light illuminated and the steering wheel became difficult to maneuver. the vehicle was not diagnosed or repaired. the vin was not included in nhtsa campaign number: 15v340000 (steering). the manufacturer was notified of the failure. the approximate failure mileage was 100,071.....updated 03-31-16 *bf...updated 04/25/18*jb *tr

Tl* the contact owns a 2012 ford fusion. the contact stated that while at driving 50 mph, the power steering warning light illuminated. the contact mentioned that the vehicle was parked and restarted but the steering wheel became difficult to maneuver. the vehicle was taken to an independent mechanic where it was diagnosed that the lower control needed to be replaced. the vehicle was repaired. the vin was not included in the nhtsa campaign number: 15v340000 (steering). the manufacturer was notified of the failure. the approximate failure mileage was 74,600.

I was driving straight and in the middle of acceleration when my 2012 fusion sel began to make notification sounds. i read two notifications. the first one included a warning light for "service advancetrac". the second notification read "service power steering now". i continued to drive northbound to the highway. upon turning and breaking to board the freeway, i realized the steering wheel was extremely tight. it was nearly impossible for me to steer my car towards the freeway with several other cars driving at speeds between 35-50 mph behind us. i had to use both arms and body weight to turn right to get on the freeway. i was afraid to continue on the highway as i had not experienced this before and my two daughters were in the backseat. i went to a dealership to diagnose the issue. i was told the steering gear would need to be replaced. i researched this issue. there are recalls on fusions made between 2011-2013 for this exact issue. however, my vehicle is not included in the ford recalls. this is a safety issue for myself and others, especially when i am on the highway often. ford motor co. has told me three times that my car wasn't included in the recalls, it was not made in the same factory as those recalled, and it was made months after the recall. the cars included in the recall were made in february 2012 while my car was made in june 2012. this is a horrible way to handle consumers. safety of consumers does not appear relevant to ford motor company. there needs to be a recall for thousands more 2012 ford fusions... this should be a safety concern for everyone.

Tl* takata recall. the contact owns a 2012 ford fusion. the contact was experiencing issues with the steering column in the vehicle. the dealer inspected and repaired the vehicle, but provided no written diagnosis to verify what was repaired. in addition, the traction control and eps warning indicators randomly flashed. as a result, the power steering and traction control failed randomly. the vin was not included in nhtsa campaign number: 15v340000 (steering). in addition, the tpms warning indicator illuminated several times. the manufacturer was notified of the failures. the dealer made no mention of nhtsa campaign number: 17v024000 (air bags). the contact was to check with the manufacturer to determine when the recall repair would be performed. the failure mileage was not available. vin tool confirms parts not available.

Saturday, oct 31st, the low tire pressure was indicated and verified the right-front tire was low when the car was started. i drove the car 3000 feet about 25 mph and service advancetrac and power steering assist fault displayed. brought the car to the dealership and they claim the tires need replacing. excluding the low pressure in one tire, there should have not been a failure and the tires are not bald.

Tl* the contact owns a 2012 ford fusion. while driving 20 mph, the steering wheel seized and an unknown warning light illuminated. the contact stated that the steering wheel required excessive force in order to steer the vehicle. the vehicle was taken to the dealer where it was diagnosed that the electric power steering assist system failed. the vehicle was repaired; however, the failure recurred. the vehicle was not included in nhtsa campaign number: 15v340000 (steering). the manufacturer was not notified of the failure. the approximate failure mileage was 45,300.

I live in alton, texas this is the second time i have this incident. 1. time it happened the steering wheel was hard to move at first then was impossible to move. i was on the road close to home and i was able to park halfway in the driveway. car was taken to dealer and was "fixed". 2. time it happened i was at the parking lot barely going to avenue i decreased speed and was able to get home light went on steering wheel was slightly hard to move

Tl* the contact owns a 2012 ford fusion. the contact stated that while driving approximately 50 mph, the traction control and power steering warning indicators illuminated. the failure recurred twice. the vehicle was taken to the dealer where it was diagnosed that the steering gear needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and the vin was not included in nhtsa campaign number: 15v340000 (steering). the failure mileage was 65,000. the vin was not available. updated 02/10/16*lj updated 05/14/18*jb *cn

I was driving my 2012 ford fusion home from work and was stopped at a stop light. when i resumed driving when the light turned green, my power steering suddenly malfunctioned while driving and i was no longer able to turn the vehicle causing me to crash into a pole. there was no warning, just total power steering failure while driving. it is extremely dangerous, and ford has recalled half a million vehicles for the same issue, but for some reason my model wasn't included. it makes driving terrifying.