We have classified the 1266 complaints from 2010 Ford Fusion about STEERING into the following categories.
The power steering cuts out when the car is being driven!!! this has happened several times when making a turn. the last time it happened was december 2, 2018 on monroeville blvd in monroeville pa. when this happens the message "power steering assist fault" is displayed on the dashboard. since then every time the car is started this message is displayed, and there is no power steering anymore.the nhtsa has made ford recall the 2011-2013 ford fusion year models for this problem, but hasn't made them recall the 2010 year model that has the same problem. i am afraid to drive the car since you never know when this will happen, not to mention this car is also on the recall list for the passenger airbag possibly not deploying in a crash. the safety of my family and friends, especially who ever is in the passenger front seat is the most important thing to me!!! how can i drive a car that is unsafe? why hasn't ford recalled this model year like they did the other years? i was told by the ford dealer there is nothing they can do for me, and the repair would cost between $1800. and $2200. ford knows there is a problem and won't do anything about it, that is why i am contacting you. anything you can do is greatly appreciated.
Tl* the contact owns a 2010 ford fusion. while driving 30 mph, the power steering indicator illuminated and the steering seized. the vehicle was not taken to a dealer to be diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 85,000.
The light has come on that signifies "power steering assist fault". the wheel stiffens up and the vehicle looses power steering. it starts as soon as the ignition is started. the vehicle's steering wheel locks up.
While driving lost power steering and got power steering assist fault code
The power steering on the ford fusion 2010 went out and while parked and the steering was locked. the steering wheel stopped moving totally. then it came back for a little and went out again.
Power steering failed. my car now has around 182,000 miles. 3 weeks ago i stared having issues with the power steering locking up when staring my car on nov 28th. i turned the key off and i started the car with all working ok. but something seems will go wrong soon and need repairs a ford dealer ran a test. test results from my ford dealer showed i need a new power steering system costing me around $1,800. i understand ford recalled 2011 fusions including those built in sept of 2010. but not any 2010 fusions built earlier that same year.
I turned my car on and i was unable to move the steering wheel at all, notification lit up stating "power steering fault". i had the power steering fluid checked and it was not the issue. after doing research i found that this is yet again another issue with 2010 ford fusions and has happened to many people. if this happened on the road i would be unable to control my vehicle most likely resulting in crash. this needs to be recalled asap
I was driving my car home from my friend's house. while i was turning out of the neighborhood, the steering wheel did not release and i proceeded to hit a curb, damaging my two left wheels and the driver front of the vehicle. the abs light came on, but no power steering messages. when pulling into the gas station, the power steering would not engage.
I was driving home at night and attempted to make a right turn at approximately 30 mph after slowing from 45 mph. as i attempted to turn the service power steering light came on my dashboard and i found myself trying to pilot the car with without assistance. this turned out to be difficult to say the least and was only made more difficult because i had little time to register what was happening. the roads were icy and there was a car directly behind me so stopping would likely have resulted it an accident; i forced the wheel but even then i ended up in the oncoming lane and had to struggle to get back into the right lane. thankfully there was no one in the oncoming lane or an accident likely would have occurred and thankfully that turn was into my neighborhood so i had no further turns to make. the next morning the power steering was still out and the car is effectively useless to me in this state. i do not have $1800 to purchase a replacement part, especially not when that part will likely have to be replaced in the near future. i can't sell the car to anyone like this and i can't afford a new one so i honestly don't know what i'm going to do at this point. it's dissappointing that this same part was recalled for subsequent models but not for the 2010 model; i hope there is some justification for not recalling the part and lives aren't being put at risk as a result of incompetence, corruption, or negligence but i am a cynical man. fix this
Tl* the contact owns a 2010 ford fusion. while driving 5 mph, the service electrical power steering warning indicator illuminated. the contact was able to drive the vehicle to her residence and then the steering wheel seized. the vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. the vehicle was not repaired. the manufacturer was notified of the failure and informed the contact that the vin was not included in a recall and referred the contact to nhtsa. the approximate failure mileage was 126,000.
Steering wheel was blocked, it was impossible to steer. we had to tow the car to sarasota ford for repair which was expensive.unfortunately, there is no recall regarding this issue and we had to pay about $1900.00 for the repairs.a quick search on the internet revealed that there are thousands of similar complaints regarding this issue for the 2010 fusion model .and that other model years of the same car (2011-2012) have actually been recalled for this same exact issue.these experiences have put a lot of stress on us, both emotionally and now financially as our limited budget has been greatly affected by this latest issue with the vehicle. while normal consumable items (brakes, tires, etc.) are expected to be replaced at the owner's expense, the steering system is not one that we would expect to fail in a modern car.we hope that the ford company stands behind its products and resolves the safety related issues that affect these models, without placing an expensive burden on its customers.
16 year old daughter was backing our 2010 ford fusion se from the garage down the driveway when the steering wheel was suddenly unable to be turned and the message "steering assist fault" appeared on the dash. she was able to stop the vehicle, turned the vehicle off then restarted the vehicle and the fault cleared and the steering was again normal. obviously, i am concerned about this fault occurring again while one of my daughters are travelling at speed. this appears to be the problem with the epas system that resulted in recalls for 2011 and newer fusions, but the 2010 model was not included in the recall. obviously, i will need to get this checked out at the dealer, but suspect it will result in the diagnosis that the power steering unit will require replacement.
Had tires rotated and one day later got a flat tire and steering became very hard while driving the car. "service steering now" illuminated on dash. then had the tire replaced and still had the steering problemwith steering. service steering now is still showing up.
After i started driving i got a message on my dash saying service power steering. i drove to the store maybe 5 miles to get power steering fluid. after making my purchase i got in my car to leave and the message changed to service power steering now. i tried to back out of my parking spot but found my power steering was out. i looked online for a solution and came across a recall for the very issue. i contacted a ford dealer and they said there was no recall for the issue. this issue happened quickly and i'm lucky i wasn't driving when the steering went out. how can this be resolved ? i have only had this car for a year.
Once car was turned on "power steering assist fault" and i could not move the steering wheel while parked. turned off the car, then back on and same message was shown. it was very difficult to steer when i drove to the dealership.
Tl* the contact owns a 2010 ford fusion. intermittently, when the contact started the vehicle, the steering indicator illuminated and the steering wheel seized. the contact stated that the vehicle exhibited the same symptoms as listed in nhtsa campaign number: 15v340000 (steering). the vehicle was not taken to a dealer to be diagnosed or repaired. the manufacturer was not notified. the failure mileage was approximately 90,000.
Tl* the contact owns a 2010 ford fusion. after the vehicle was started, the power steering malfunctioned and the steering wheel was very difficult to turn in either direction. the message "steering assist fault" displayed. the vehicle was taken to grand prairie ford (701 east palace pkwy, grand prairie, tx) where it was diagnosed that the steering gear assembly was faulty and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure and did not assist. the failure mileage was 49,000.
Tl* the contact owns a 2010 ford fusion. while traveling approximately 35 mph and attempting to make a right turn, the steering ability seized and the "service power steering soon" message appeared on the message center. the contact had to stop in the middle of the road and other motorists pushed the vehicle to the side of the road. the vehicle was not taken to the dealer or an independent mechanic for diagnostic testing. the manufacturer was not notified of the failure. the vehicle was not repaired. the approximate failure mileage was 125,643.
Power steering failure when vehicle was in operation and in motion going 62 mph on 11/18/2018. car was very difficult to steer and could have resulted in a crash with another vehicle. the power assist failure warning came on and my vehicle is still without power steering.
Tl* the contact owns a 2010 ford fusion. once the vehicle was started, the steering wheel seized and the electric power steering (eps) warning indicator illuminated. once the vehicle was turned off and restarted, it operated normally. the vehicle was taken to fairview ford (292 n g st, san bernardino, ca 92410, (888)-379-7134) where it was diagnosed that the eps failed and needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure and stated that the vin was not included in a recall. the failure mileage was 161,504. *tt*jb
At 128,000 miles both the power assist steer fault and service advancetrac illuminated within the message center in my dashboard. my vehicle had been sitting for about 4 months and had not been driven but a couple of times during this period. i needed to drive it due to having work done on my daily driver. so, i started my vehicle the morning i intended to use it to commute to work and these problems suddenly appeared. i was not in motion as i had just started the vehicle on the morning of the 18th to warm up prior to driving it to work.
Tl* the contact owns a 2010 ford fusion. while driving approximately 55 mph, the power steering suddenly malfunctioned and the steering wheel became very difficult to turn in either direction. in addition, "power steering fault" displayed on the instrument panel. the vehicle was towed to the local dealer (carriage ford, 908 lewis and clark pkwy, e. clarksville, in) where it was diagnosed that the power steering control module was faulty and needed to be replaced. the vehicle was not repaired. the manufacturer was notified and did not assist. the failure mileage was 157,000. *tt*jb
Tl* the contact owns a 2010 ford fusion. while pulling out of the driveway, the power steering assist indicator illuminated and the power steering seized. the vehicle was towed to autonation ford bradenton (5325 14th st w, bradenton, fl 34207, (941) 275-1267) where it was diagnosed that the electric power steering gear needed to be replaced. the dealer stated that the repair would cost $2,300 and referred the contact to the manufacturer for a case number. the failure mileage was 130,000.
Upon starting my car, i did not have power steering. the car was stationary (thank god) but when attempting to drive it, it was near impossible to steer. the power assist steering fault light was on. i shut the car off as the book suggested but the problem remains the same. i can not safely drive my car this way.
I picked up a screw in my front passenger side tire somewhere on the road and called my insurance company to have someone come change the tire for me. after getting the flat tire changed to a spare, my power steering and advancetrac experienced complete failure upon restarting the car. i took the car to a garage and they told me i needed a completely new power steering rack that could cost $2,800 plus labor because the computer/sensor inside my current rack was faulty. they also informed me that ford fusion model years 2011 to 2014 had been recalled for this exact same reason, but 2010's have not. i experienced no issues with the power steering or advancetrac prior to this. after getting the flat repaired and put back on my vehicle, the power steering code was reset, but the garage told me my power steering could fail at any time while driving and i should drive accordingly if i wasn't going to get it repaired. i have not had the power steering fail again, but ever since the initial incident, my low tire pressure light has been on constantly despite the tire pressure being checked and deemed acceptable multiple times.
After starting the car, i get message "power steering assist fault". after moving just a few feet, the traction light comes on and i get message "service advancetrac". the dealership tells me the electric rack needs to be replaced and the part alone is over $1600. from my understanding, the 2011 and 2012 models have been recalled, and the 2010 models have the same part number for the recalled rack.
While driving my 2010 ford fusion the steering wheel froze and i wasn't able to maneuver it, almost cost me to have an accident. found out that it is the power steering. this is a very dangerous situation. i hope that nhtsa could please do and investigation before any person could really get hurt. i was very scare since i had my child in the car.
Tl* the contact owns a 2010 ford fusion. while the contact's son was driving approximately 30 mph, the power steering failed without warning and it became difficult to maneuver the vehicle. the vehicle was not diagnosed or repaired. worthington ford (located at 2950 n bellflower blvd, long beach, ca 90815, (562) 420-3333) was contacted, but the manufacturer was not. the approximate failure mileage was 161,000.
Tl* the contact owns a 2010 ford fusion. the contact stated that the steering wheel seized while driving on more than one occasion. the failure occurred without warning. southgate ford (16501 fort st, southgate, mi 48195, 888-401-2751) indicated that the vehicle was excluded from nhtsa campaign number: 15v340000 (steering); however, the vehicle exhibited the same failure as the recall. the vehicle was not included in nhtsa action number: pe14030 (pe14030). the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the approximate failure mileage was 200,000.
Power steering failure while in motion on highway had it reset, failed again had it replaced. $1700 in repairs now sitting at ford in quincy il and we cannot afford to pick it up.
1700 repair bill sitting at quincy ford dealership unable to afford to pay to pick car up after fix. went out after a reset then an aftermarket and now ford put in one. was on highway going 55
Tl* the contact owns a 2010 ford fusion. the contact stated that after starting the vehicle the message "power steering assist" had displayed and the steering wheel was difficult to turn in either direction. the cause of the failure was not yet determined. the manufacturer and local dealer johne bleakey ford (870 thorn st. lithia springs, ga) were both notified of the failure but no assistance was offered. the failure mileage was 161,000.
Tl* the contact owns a 2010 ford fusion. the contact stated that the power steering assist fault indicator illuminated. the contact stated that the power steering failed and caused the steering wheel to become difficult to turn. the same failure occurred multiple times. the dealer (larry h. miller super ford, 1340 south 500 west, salt lake city, ut 84115) stated that the vehicle was not included in a recall. the manufacturer was also contacted and did not assist. the vehicle was taken to an independent mechanic for diagnostic testing and repair. the approximate failure mileage was 102,000. *tt*jb consumer stated steering was at fault. *jb
Power steering assist fault
Lost all ability to steer car while driving due to no power steering. now learn this is a known problem and recalled for other year makes and an investigation is on going for the 2010 its still an ongoing problem and really needs resolved.
Driving down the road when the power steering went out. almost caused me to crash into another car during a turn.
My power steering and my brake assist on my car went out as i was driving and locked up my steering system which caused me to have an accident... it is said that it's a recall on this issue by another person who has the same year and model.... i didnt know who to contact so i tried this way...
Steering gear went out (power steering) has gone gone out twice and currently replaced twice.
A couple of weeks ago, my 2010 ford fusion with 120,000 miles.had stiff steering when the car started. a few days later, there was again stiff steering. i also had a message saying that there was a failure in the electronic steering assist system. i found that if the car was turned off and restarted, the problem would clear. this happened at least seven times since. today, the problem would not clear at all. after some research on the internet, it looks like the repair cost is &1,200 - $1,500 there was a recall for this problem starting with the 2011 fusion model year. it did not cover the 2010 model. however, this seems to be a significant safety problem. according to your data on this website,, this appears to be the be the biggest problem with almost 1000 complaints, more than any other category for this model & year. it looks like there were a number of these complaints submitted to you in just the past few days. i strongly urge you to have ford expand the recall to cover the 2010 fusion model year.
I was driving my vehicle down the street when my power steering colum locked up and and error popped up stating power steering assist fail. i could have crashed my car and seriously hurt myself and someone else. if i was turning and my steering colum locked up i would have definitely crashed. this is a huge problem within this make a model.
Tl* the contact owns a 2010 ford fusion. while the contact was driving in reverse, the power steering assist fault warning indicator illuminated and the steering seized. the vehicle was not diagnosed or repaired. the dealer was not notified. the manufacturer was notified provided case number: cas16070759. the failure mileage was approximately 136,812.
On 3 occasions in the past couple of weeks we've received a power steering fault alert combined with actual lack of power steering. it happened 2 times upon starting the car but before the car moved and once while backing up the car out of the garage. all 3 times restarting the car resolved the issue.
My daughter was driving on city streets 30-40 mph when the service advancetrac, service power steering now, low tire and a traction control light lite up. she can me her father and told me this. her right front tire was low. she drove 2 miles home and parked it. a few hours later she started to drive out of her school parking lot and the power steering completely failed and she could not steer the car. she almost hit another vehicle. i drove to her dorm, aired up the tire, removed the battery for a few hours and tried to drive it. still no power steering and i really could not turn it safely. my daughter could not even turn it and inch. we are going to have to take the car in but all reviews on this site and other state it has to be reset by the dealer and may cost up to 2000 to repair. i understand other years of this same make and model with the same parts have been recalled, why not all vehicles with these parts. please help!!!!!
Vehicle was in motion when the power assist steering failed. steering became very difficult. there are numerous complaints of this happening with the 2010 ford fusions.
Power steering has failed. i no longer have power steering in my 2010 ford fusion. being my only vehicle, this has left me with a very hard hardship. i've only got two payments left till i can say i own my car, but can longer drive it. it's been sitting for months. i turn my car on to pull out of my driveway when the power steering system went out.
Power steering stopped working. car has electronic power steering. car pulls to the right. this happened while making a turn at about 10 mph on a city street. loss of power steering resulted in me running over center concrete median.
My 17 year old son was driving 65 mph on the highway when his power steering went out. this was a very dangerous situation, that he was fortunate did not get him injured. i then researched and realized this is a very common, well known problem for this vehicle. recalls started on the 2011 ford fusion, which has the exact same power steering. to think that not recalling the same problems in the 2010 model put my son in danger, is not acceptable in my opinion.
My airbag has not been repaired because ford does not have the part. my steering went out while i was in motion. not a recall for my vin#
Same as everyone else. power steering failure pulling out of driveway with two children in car. couldn't steer out of road. turned off and back on and it started working. last ford i'll buy. recalled same part on 11-14 models. guess they only care if those customers die!!! because of there unwillingness to replace there number one complaint to the nhtsa they show there corporate character.
Tl* the contact owns a 2010 ford fusion. while driving 25 mph, the service power steering warning indicator illuminated and the power steering seized. the contact attempted to regain control of the steering wheel, but was unsuccessful. the dealer (beechmont ford 600 ohio pike, cincinnati, oh 45245 (513)-752-6611) was contacted to schedule a diagnostic appointment. the vehicle was not diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 110,000.