We have classified the 1266 complaints from 2010 Ford Fusion about STEERING into the following categories.
Power steering assist fault happened intermittently at first but last time i started my car a week ago the error persists and my car now has no power-steering capabilities. this is a known issue with the power steering racks shorting out. i shouldn't be responsible financially to for this repair as 2011 fusion to 2013 we recalled for this problem. my car has the same engine so the recall needs to be expanded. luckily i wasn't driving when this happened thus causing an accident!
Tl* the contact owns a 2010 ford fusion. the contact stated that the power steering seized and the power steering assist fault warning indicator illuminated. the vehicle was diagnosed by holmes tuttle ford (660 w auto mall dr, tucson, az 85705, (866) 999-1384) where it was diagnosed that the power steering assist failed. the vehicle was not repaired. the manufactor was not aware of the failure. the failure mileage was approximately 140,863.
Power steering fails and warning message appears for both power steering failure and advance track failure. problem is intermittent and often, but not always, resolves after shutting car off, waiting a minute and restarting. car still runs but has now power steering and is dangerous to drive.
I was driving on a road at 50 mph and when i slowed down to turn onto a side street the steering was not working. i was able to pull into a family members drive way and that is as far as i had gotten. i had to have the vehicle toed 45 miles back to my house to get it serviced. this happened on a saturday while i was visiting family. there was my wife,granddaughter and myself in the vehicle at the time the power steering went out. i had to have it repaired because the recall for this issue is not on my specific vehicle. there are recalls out for the same problem but the dealer said this is vehicle specific recalls. i do not under stand why this issue is only related to specific vehicle when the same issue shows up in the same car as the recalled cars? i have uploaded the receipt for the repair.
The electric power steering gear box has failed over 3 times for my vehicle. as in the last 5 months. i even had to get new parts. it cost me too much money and i shouldn't have to be dishing out $1440 for a gear box plus labor because of a recall that could help but you guys don't wanna do it because then it will cost you more money. shouldn't have put out a car that was in the guinea pig stages without a back up. it's [xxx]. twice i was driving when it failed. one high way and the other driving down a city street going 25. and the other i just turned my car on and it failed. then it sat in the garage for 4 months before it could get fixed because the part kept failing. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
I started my engine in my 2010 ford fusion, and the power steering assist fault warning displayed by my car gauges. the steering wheel is locked up and will not turn. the car was parked in a city street when i attempted to turn the steering wheel. thankful this did not happen while i was driving and there needs to be a recall issued by ford immediately.
Tl* the contact owns a 2010 ford fusion. the contact stated that the electronic steering wheel seized in the park position. the vehicle was towed to all american ford of old bridge (3698 u.s. 9, old bridge, nj 08857, (732) 242-0404); however, after four days, the vehicle had not been diagnosed or repaired. the vehicle was subsequently towed from the dealer to an independent mechanic to be diagnosed. the contact was informed that the electronic steering system needed to be replaced. the contact was provided an estimate of $1,400 for the replacement part. the contact was also informed that the tie rods needed to be replaced and an alignment was needed. the vehicle was not repaired. the manufacturer was notified and provided a case number. the failure mileage was 119,000.
Power steering went out unexpectedly at highway speeds with no indication.
While driving home the steering was extremely hard to control. my wife barely made it to in front of our house without crashing. thank goodness this was within city streets and not on the highway at higher speeds. i am also a registered lyft driver and can't imagine what the result could have been if the steering had failed during my working for lyft and driving innocent passengers. i turned it in to the dealership, and after having the airbag recall taken care of, they checked the electric power steering system. informed me that a gear had disintegrated in the motor and the entire mechanism needed to be replaced at a cost of over $2200.00. in reading about the omission of 2010 vehicles as part of ford's recall, i think it is obvious they know of an extensive failure in cars between 2008 - 2012 that they are not willing to fix, even when it may result in death or serious injury.
This has happened twice , driving home from all my lights come on and the service advancetrac lights up , all gauges quit working ( speedometer , tach , temp , gas ) but engine never dies or hesitates , once home and shut car off , it will go into auto theift mode with the rapid blinking light and will not start!!! first time it happen i was able to drain the battery system and get it started and to a ford dealership , being that it has to be scanned cause of the no communication with the ford ids software which i do not have!!! they had it for a few days and checked all modules and connectors and found no issues but problem was gone and no stored codes!!! picked car up and 2 days later on my way home from work same issue , all dash lights come on , service advancetrac and no communication all over again , get car home and right back into rapid blinking theft mode and no start , this time i could not get it started and towed it back to dealership , this time they are saying they think it might be the power sterring module which is no serviceable part built into the trw rack and pinion that has been built since 2008 for these fords but only 2011-2012 fusions where issued a recall on this part!!! dealership said that the problem is gone again and they did some work on the wiring on harness but said it will probably come back and need a new rack and penion put in!!! i have no problem with this dealership , my problem is why ford is not taking care of a known problem that has caused complete sterring failure and wrecks , my reserach has found that trw build this rack and penion since 2008 for the fusion as well as other similar models , but only recall on a few models!!! this needs to be a broader recall , this is our main family car and now i am boarder line scared to drive it until i know 100% it is fixed and safe to drive and can't afford to replace it right now!!
Tl* the contact owns a 2010 ford fusion. while driving 45 mph, the steering seized and the service power steering warning indicator illuminated. an independent mechanic was contacted to assist with the steering. the mechanic managed to steer the vehicle and drive to the contact's home. the mechanic diagnosed that the steering needed to be replaced. the vehicle was not repaired. the former dealer (j.c. lewis ford hinesville, 309 w oglethorpe hwy, hinesville, ga 31313, (912) 257-4833) was contacted and stated that the vin was not included in a recall; however, the vehicle had been previously repaired per an unknown steering recall. the manufacturer was contacted and stated that the vin was not included in a recall. the failure mileage was 150,000.
Tl* the contact owns a 2010 ford fusion. while the vehicle was parked, "power assist failure" appeared on the instrument panel and the steering wheel became difficult to turn. the vehicle was towed to larry h. miller ford lincoln draper (located at 11442 lone peak pkwy, draper, ut 84020, (801) 590-0561) where it was diagnosed that the rack and pinion needed to be replaced. the vehicle was not repaired. the manufacturer was notified. the failure mileage was 84,000.
I was driving this car on a city street when the 'service power steering now' light came on. i couldn't turn the wheel so i took it to precision tune and they reset it but told me that they see this make/model of car with the same power steering issue a lot and that if it happened again that i would have to take it to the dealership. that was monday it is now thursday and the same 'service power steering' light came on again! i'm told that the entire power steering system has to be replaced for 1800+
Tl* the contact owns a 2011 ford fusion. when the vehicle was started, the steering was inoperable making noise and the power steering assist warning indicator illuminated. when the vehicle was turned off and restarted, it operated as intended. the vehicle was taken to southgate ford (located at 16501 fort st, southgate, mi 48195, (734) 282-3636) where it was diagnosed that the two upper tie rods and front springs needed to be replaced. the vehicle was not repaired. the vehicle was not included in nhtsa campaign number: 15v340000 (steering). the manufacturer was notified. the approximate failure mileage was 72,000. *bf*jb
Once again my power steering assist quit working with no warning almost causing me to wreck
My car, 2010 ford fusion sel, was in my driveway when the power steering assist fault lite came on. i was unable to move the car for fear of losing the steering. i did turn the car off and waited and restarted the car and the warning message was gone however after driving it the message reappeared and it seems as though the steering is hard to manage. after looking online, i have noticed several complaints for this same exact thing.
Without warning the service power steering and service advance trac both came up on my system as i was driving. when i got home i turned off the car and when i went to use my car again the power steering was completely off my steering wheel no longer turns.
Power steering failure with exact symptoms of fords recall on the same model cars 2011 and up. this car is a 2010 model and did not fall under the recall, but has the same symptoms. regularly loses power steering. restarting the car fixes the problem. happens most often while starting the car, but has happened while car is driving also. causes complete loss of power steering and displays "power steering assistance failure" on the dash.
Power steering assist fault- power steering will fail and cannot turn wheel. happens at start and in motion. has occurred several times over the last 6 months.
This has happened twice just recently (today and last week) when i was starting the car and backing out the "power steering" failed and there was a error message on the dash display saying it had a failure, thankfully not while i was driving as i have read other complaints regarding this issue. why is ford not fixing this issue has it has with other year model fusions, this could result in an accident and also seems to cost quite a bit to repair which should not be my responsibility since it appears to be a mfg defect.
While driving down the road at speed limit of 55mph the power steering went out on the car.with no warning. took it to r & c mechanic diagnostics said it the rack and pinion. they replaced it.. two days later the exact same problem while driving.again with no warning. mechanic is replacing the part but was told by the parts dealer that this a problem with the 2010 fusion and it very likely could happen again. he was surprised there was no recall.is ford waiting for a certain amount of people to be maimed or killed before they recall and fix this problem???
Daughters steering went out last night on her 2010 fusion and cluster showed a service power steering now message. she said all she did was a u turn to go the other way on the road and it just stopped steering correctly. steering wheel just got to hard for her to turn it. she cut the car off and waited for me and my wife to come and get her and her friend luckily it wasn't to far from the house. i turned the car on and the error message was still there. she went with my wife while i drove the car home was a little stiff turning but i remember driving my grandfathers truck with no power steering so nothing i couldn't handle. this issue is common from ford and the fusions from what i have been reading and for them to not recall this model year and repair the problem is unprofessional. they should include this model year into the recall and fix this issue. what if my daughter and her friend would have been seriously hurt, or on the highway when this occured. they would have a lawsuit on their hands for knowing about the issue and not doing anything to correct the problem on this model year.
In 2017 the power steering would go out intermittently. took it in and the wire harness was melting together. now less than 2 years later the power steering is going out again intermittently. happens mostly in city driving which is when you steer more. google power steering for this vehicle, then get ready...thousands are having issues.
I was going home from work, sitting at a stop light on a city street, a "power steering assist fault" light came on. when the light turned green, i tried to turn to continue to the following street, well i couldnt. my steering wheel was locked, so now, here i was stuck in the middle of the intersection with cars honking, how embarrassing! well since i know a little bit about cars, i turned the car off and re-started it, the steering wheel was still stiff, i had to jerk and put my body weight to get a little of leverage and turn it a little, i managed to get off the street and park it, tow truck came and got it. should i have filed a police report? what if it would of locked up going on the highway i take to work every day? now my car is parked at home waiting for answers. if my shop fixes it, will i get reimbursed? its urgent. i understand there is a pending recall, but how long is it going to take to process the recall? my car is a model with elec. assist rack and pinion. my car only has 107,000 miles.
My power steering just stopped working. i am working out of town on business, and will attempt to drive home almost 100 miles with no power steering, because ford refuses to help me. the message on the evic display states "power steering assist failure" and "service advancetrac" i have researched the ford recalls with the fusion and there is an exact recall for this failure in 2011 - 2013 model years. ford will not do anything for me as mine is not a 2011. how can i have the same defects 1 model year earlier and not be included in this recall?
A few months ago i was driving on a major street in austin, & turning into a store parking lot & my power steering failed! steering wheel totally locked up on me! very scary-almost hit 2 oncoming cars! power steering assist fault light was on & minutes later another warning about advance trac fault. turning steering wheel is nearly impossible for me.(i'm 5'3" 130 lbs & not a body builder!). i managed to drive it 3 blocks to a mechanic. they charged me $100 for estimate of $2400 to repair!! i do not have that kind of money!! is there a class action lawsuit i can join or something else to voice my complaint? also i am only 10 mins from my work so it's possible i could drive it just to get to my job but the inspection has expired! does anyone know if they will pass inspection without power steering? i've heard different stories! thank you! frustrated! cheryl
Tl* the contact owns a 2010 ford fusion. while driving approximately 40 mph, the service auto trac and service power steering messages suddenly displayed. moments later, the service steering now message displayed and the steering wheel became very difficult to turn in either direction. the vehicle was towed to casco bay ford (1213 rt. 1, yarmouth, me) where it was diagnosed that the steering rack and pinion was faulty and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 217,000. the vin was invalid.
I was driving on the freeway and the power steering failed. if my wife was driving i feel she would have been in an accident as i could hardly gain enough strength to turn the car. the dealership said there were recalls yet my vehicle did not qualify as it was built 3 months too soon. i feel that there were steering units installed in the 2010 cars that were part of the bad batch and should have been included in this recall and ford motors made an arbitrary decision without complete information on the power steering units. as it was it cost almost $2000 to have the dealership fix.
My 2010 ford fusion power steering failed. i started my car and received an error message that the electric steering system had a fault.
Loss of power steering. power steering assist fault while car was driving on city road
Power steering assist fault error displays after vehicle is turned on. power steering ceases to work. tried restarting multiple times, same issue.
The power steering assist failure engages and i cannot steer my car steering just fails! cannot turn steering wheel at all while traveling at 40 mph could have resulted in a horrible accident i was unsuccessful at getting off the road but turned the car off and restarted it it was ok for a bit however after researching several 2010 owners have the same problem and only recalls were issued for 2011 owners its costs 1800.00 to repair at dealership i am afraid to drive my car. i literally could not budge the steering wheel. i was not turning a corner at the time i was headed straight, with a curve ahead of me. the car has only 75k miles has always been well taken care of.
Tl* the contact owns a 2010 ford fusion. on several occasions, upon starting the vehicle, the power steering assist fault and service advancetrac warning indicators illuminated. the contact stated that the vehicle became difficult to maneuver. the failure also occurred while driving various speeds. elk grove ford (located at 9645 auto center dr, elk grove, ca 95757, (916) 249-1630) was contacted by phone and informed of the failure. the vehicle was not diagnosed or repaired. the manufacturer was contacted. the approximate failure mileage was 101,236.
My 2010 ford fusion display in indication i have a power steering assist failure. the steering wheel is unable to be moved. only option was to have it towed home.
Power steering assist fault light comes on. vehicle had to be towed to garage. cost to repair is$1500+. dangerous failure and should be recalled. vehicle was parked and turned on.
Power steering assit fault error displays after vehicle is turned on. power steering ceases to work
Power steering assist failed while driving, making steering very difficult. this is a very common failure on the 2010 ford fusion. it has been remedied for the 2011 and 2012 models, but not on the 2010.
Driving down a busy freeway, my power steering goes out! i have multiple sclerosis and it makes my arm strength severely depleted. just trying to pull over i almost crashed into multiple vehicles. i can no longer drive it.
The front driver's side tie rod end has began to start a popping noise and must be replaced due to imminent failure of steering which could result in loss of steering while driving creating a crash that could cause serious injury and in some cases death. i do not drive the car because of this popping and i will wait until a recall.
Power steering failed similar to thousands of others p
I brought my nephew to school, car started fine and no issues. it's only maybe a mile down the road. when i turned the car back on after dropping off, the 'power steering assist fault' and 'service advancetrak' indicators came on once i put it in reverse the steering wheel locked up. the power steering assist fault indicator came on maybe 3 times throughout the past 2 months but once i put the car in park and turned it off then back on, the indicator was gone and i could drive. this time it didn't go away and the service advancetrak was on.
Lost of power steering control while driving. message center shows 'power steering assist fault'. checked the internet and appears to be a common issue, 2011 and later were recalled, but not 2010? extremely expensive repair, especially as it relates to overall value of vehicle.
On morning drive into work, the power steering service warning came on. when i came out to drive home that night, the power steering was completely gone. i know this has been an issue for 2011-2012 ford fusions and lincoln milans and a recall was issued for them.
The car is perfectly taken care of...and now all of a sudden...as i was pulling out...the power steering went out...this car has had recalls for air bags and other things...now this...ford should be handling this!
Power stearing module has given out.
Tl* the contact owns a 2010 ford fusion. the contact stated that the steering wheel seized when turned in either direction and the eps warning indicator flashed. the contact followed the owner's manual by shutting off and restarting the vehicle to reset the computer; however, the failure continued with the steering wheel seizing. the vehicle was parked due to the intermittent failure. washington ford (507 washington rd, washington, pa 15301, (724) 223-5100) was contacted. in addition, the contact noticed an abnormal burning odor inside the vehicle. the vehicle was not diagnosed or repaired. the vehicle exhibited the same failure as listed in nhtsa action number: ea17004 (steering), but was not included. the manufacturer was notified. the approximate failure mileage was 72,000. *js *js *js
My power steering assist went out with no warning. i almost wrecked my car with my kids in it. it was very scary
Power steering fails while operating. internet search shows it's a very common issue.
Power sterring some times when starting ,have to turn off them restart to make it work.windshiele wipers intermitten stopsworking,blind spot light,cross traffic,rear parking aid light comes on cant turn off all on starting off.
'takata' i have looked up the problem with my ford fusion 2010 which is the electrical power steering and there is no recall on the vechile but so many people are having problems with it. the models after it have a recall but none for the 2010 make. i feel as if, there should be a recall on any and every vechile ford makes. no matter the year or model. the manufacturer made the vechile and of its a problem that was not caused by customers but by the manufacturer then it should be fixed. some people can't afford to fix problems that are so expensive and the charge of labor like myself! my vechile was stationary when the power steering light had come on.