Problems with 2013 Ford Focus POWER TRAIN

Tl* the contact owns a 2013 ford focus. while driving approximately 45 mph, the vehicle's speed reduced independently and the check engine warning light illuminated. the failure recurred multiple times. the vehicle was taken to a dealer for diagnostic testing. the mechanic replaced the clutch, the transmission was removed and sealed because of a leak, and the computer was reprogrammed; however, the failure recurred. the manufacturer was notified of the failure. the approximate failure mileage was 16,000.

My car shutters and hesitates when pulling off, rpms rev up and gas mi is not as advertised. it also makes noises that i thought were the door locks clicking when car is off, later to be told its the transmission is re-setting? besides that i have had 3 flat tires on the same side of the car, from rivet looking things that i think are falling out of the wheel well (at least 1 did!) this is my 1st new car and i've taken care of it! in fact i got it early 2013, and as of now it only has 15,600 miles on it! the last oil change was due at 16,000miles and i had that done @ november because that date was recommended. everytime i have mentioned this to ford they blow me off and say there is no recall, well bs i want, and deserve what i paid for, a new car, not a big headache! *tr

Transmission started slipping, then complete loss of forward motion while in traffic lanes. dealer says that this is common and there is a two week waiting list for repair. *tr

Tl* the contact owns a 2013 ford focus. the contact stated that while driving 1 mph, the transmission failed to shift into a higher gear and the vehicle failed to accelerate. the vehicle was taken to a dealer where it was informed that the clutch failed. the vehicle was repaired but the failure recurred. the manufacturer was made aware of the failure. the failure mileage was 18,000 and the current mileage was 21,000. the vin was not available.

When accelerating the car from a stop, the car will shudder often significantly making it difficult to move the vehicle. this happens every time. have contacted ford and had the ecu updated. this has not helped. ford says they will replace the clutch as it is leaking fluid (on back order for months) but they have not stated that it will fix the problem

When trying to drive in about 5 inches of snow, the traction/stability control kicked in and made my car go about an 1 inch a minute. ever since that incident, whenever i start from a stopped position, the car will stutter and sometimes slow down after starting even though i have my foot on the gas. this is not a problem if there is no traffic, but in heavy traffic or fast moving traffic, a person can get run over. there have been several times that the flow of traffic has had to either stop or considerably slow down while my car is slowly getting up to speed. i have taken my car in and the dealership says there is nothing wrong with the vehicle. they state that it is running properly. i have tried to trade in the vehicle and 1 dealership told me that they have heard of this problem by other focus owners. we have a friend that also has the same make and model, but it is an automatic, and they say they have the problem as well. so this is not just a problem with the manual transmission model. *tr

The vehicle shudders/vibrates when shifting. the transmission is an automatic but shifts like a stick. there would be times where the vehicle would feel like it was powering down when it would go between gears. due to dealer service issues, it took more than a month to fix the issue. now, in 7/22/2015, the transmission is once again shifting funny, bogging down, shuddering and my check engine light is on. there is an action service on the focus transmission, but no parts are available for several months, and only three days of rental are being offered. even with the extended service plan, i would only get 13 days. concerned with the safety of driving the vehicle to work, which is 70 miles one way. no help offered, except an incentive to buy a new vehicle, which is not financially feasible at this time. not sure how ford expects people to live without transportation for several months while they try and figure it out.

Transmission is grinding car is shimming acts as if it wants to stall. i have had it to bert wolf 2 times this year and its still not fixed. im afraid car will stall when turning in front of oncoming traffic. *tr

Shuttering, hesitation, grinding, power loss, roll back, stalls in traffic. *tr

Tl* the contact owns a 2013 ford focus. the contact stated that while attempting to accelerate, the vehicle jerked violently. the vehicle was taken to the dealer where the failure could not be diagnosed. the vehicle was not repaired. the manufacturer was not contacted about the failure. the failure mileage was 12,552. updated 02/11/2014 *bf the consumer believed there may be a problem with the transmission and the tie rod. updated 02/20/14

Tl* the contact owns a 2013 ford focus. the contact stated that the vehicle failed to increase in speed when the accelerator pedal was engaged. the failure occurred continuously for six months. the vehicle was not taken to the dealer for diagnostic testing. the manufacturer was not notified of the failure. the vin was not available. the approximate failure mileage was 8,000.

Tl* the contact owns a 2013 ford focus. the contact stated while driving various speeds the vehicle hesitated and made a rattling noise. the vehicle failed to accelerate from a complete stop and erroneously rolled backwards. the vehicle was taken to the dealer who reprogrammed the transmission and informed the contact the vehicle had to learn his different driving habits. the failure recurred. the vehicle was not repaired. the manufacturer was made aware of the failure. the vin was unavailable. the approximate failure mileage was 10,000.

My ford focus se hatchback has delays in shifting gears at low speeds and from stops. when accelerating, the engine revs higher but does not shift until a few seconds later which causes the car to jerk like a manual transmission. this is dangerous when trying to merge onto the freeway or at a 4-way stop when you have to react quickly and with timing accuracy, or trying to teach my daughter to drive! the service center of my dealer said the software had to be updated the first and second time i brought the car in for this problem. does this mean i have to bring the car in every time there is a new software update which seems to be quite frequently? and the software update doesn't even solve the problem. i even got a thank you email from the service director at my dealership (sent by a person with a dealer-care.com email), which is most likely just a stock email. it thanked me for my service business and said that if i had further concerns that i could "reach out" to him at my earliest opportunity. well i replied to that email voicing my concerns about this problem and after 4 months have not received a reply email or call addressing my concern. *tr

This is similar to the car that i am driving (another ford focus electric). my daughter was driving the car to school at the intersection of roseville parkway and douglas boulevard, in roseville, ca to day at about 7:15 am for no apparent reason, the car stopped. she was waiting for the light to turn green. my daughter freaked out and called me. i asked her to shut the car off, open one of the doors, wait for one minute and try to start the car again. after the second attempt the car started. lucky for her, the other cars switched in the other lanes and she was able to move the car. again. this is happening too often and feel this is a safety hazard. same thing has happened in same model and make car that i drive. *tr

At 15,583 miles the transmission was shifting very hard and at random times changing gears. the dealer said the double clutch transmission had failed and i had to wait three weeks for the dealer to replace the transmission. they said they had so many cars ahead of me to just drive the car as the transmission had already failed and if it stranded me, they would tow the car in. three weeks later the transmission was replaced and the condition was corrected. now at 26,400 miles, during a very hot day, the car lunged when accelerating and then loss power during an acceleration from a stop. multiple times the car following behind had to 'panic stop' or would have rear ended my car. after about 40 miles of driving, the 'check engine' light came on. the dealer looked at the car and said they could not work on the car for at least a week but read the error codes and turn off the check engine light. i was instructed to drive the car until next week as it was safe to drive. after experiencing this condition, no one would think this car is safe to drive. then i was told that after they check out the car, if the transmission has failed again, it would take at least three weeks for them to get a new one and they would not be able to fix it any sooner as they have so many cars ahead of mine that need new transmissions. for the past few days, the ambient temperature has been much lower and the lunging has stopped. however, the transmission either shifts perfect or shifts hard and is again randomly changing gears. the idle is also becoming very rough and after a stop, stays at 1200 rpms and takes about 10 seconds to come down to what is normal about 700 rpm. *tr

My car is barely three years old, and the first year it left me on foot, due to a power failure, when i got it towed to quiks in quincy, they explained something about a sensor and or power train, i have the results of what the work that was done on that day, now on 5/26/2015, again, my car starts to stall on me as i'm driving it, i took it in and now it turns out that its a gear shift problem, i have tried to change this car but it seems the company just want to fix it, since its in warranty, what can be done for a car that cost me 20,000 its not even three years old and has these problems, i no longer feel comfortable i really would like another car with less headache, this is a new car, i don't understand it. please help. my name is [xxx]. thank you. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Tl* the contact owns a 2013 ford focus. while driving at low speeds, the transmission hesitated while shifting gears. the failure occurred intermittently on several occasions. the dealer was unable to duplicate the failure. the manufacturer was notified of the failure. the approximate failure mileage was 10,000.

At 10k miles i took my car into dealer to have service and ask about continued issues with shuttering and jerking of transmission. i was given a piece of paper from ford stating this was a known issue with the transmissions. the dealer told me there was nothing they could do. this was not disclosed to me when i purchased the car and was told it was an issue with "break in period" and would go away; it did not, worsened. at 20k i went to a different ford dealer for my service as the issue continued to get worse. at low speeds or coast into acceleration the car would jerk violently at times. a known seal leak that had damaged the clutch was found. i was told this was probably an issue from time-of-purchase since i there were signs of long continued leaking and clutch wear. at 30k i went to a different ford service and asked to go to have my transmission looked at again as i felt unsafe. the car will need a 2nd new clutch replacement. however... the parts are on backorder from ford and won't be available for 12 weeks!! that's 3 months waiting to repair a new car under warranty!!! i absolutely hate to drive the car because i never know when it is going to bolt forward or slip and not accelerate when the need is urgent. i have spoken to many many other focus owners who have similar nightmares, out of pocket costs for rentals during service and lost days' work for service repair. i skimped and saved to pay cash for this car and it is heartbreaking to be told i have no recourse. please please please... have someone look into this safety issue and lemon of model transmission. thank you! [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

I was entering a car port that has a slight 2 degree downward slope to the front of the car port. the vehicle's engine seemed to accelerate slightly while depressing the brake and go through the car port front overhang. the current driving conditions adequate (the weather -very cold, snowing but carport was clear underneath) before and since the repair the transmission seems to hesitate to engage momentarily on deceleration and acceleration operations. *tr

Bought the car on 11/06/13, noticed hesitation when i accelerated from a stop. brought the car in 12/04/13 to have the bucking checked. there was a transmission leak found and fixed, and had the clutch replaced. second time i brought it in on 07/28/14 with the bucking again, this time they said there was nothing wrong with it, but the bucking stopped after i got it back. third time in was 10/08/14. i was getting on the highway when the car accelerated on its own, engine light came on, and when i put the car in reverse to park it, the car accelerated, then it wouldn't move when i pressed on the gas to back it up, had to get out and push it back on its parking spot. had the car towed the following morning, tow truck driver started the car and drove it up on the ramp with no problem. we contacted ford motor company and was told there was nothing they could do. when we picked up the car the mechanics said they found nothing wrong with the car and that they thought there was something wrong with the computer but there was nothing they found wrong that needed fixing. a few days later the volume in the car kept going up and down on its own. then the 80mph warning program was turned off by itself. the car is still bucking and the brakes now seem to feel slippery. *tr

The shifting on this 2013 focus has had the usual jerking, shuddering, sudden bursts when accelerating throughout the two years of ownership. in november 2013 when accelerating on the highway, i was unable to merge into traffic until i let up on the gas and tried again stepping on the gas. it happened again when changing lanes when it would not accelerate. took it in and a new clutch was installed. it has been in to re-program since then and in between re-programming have put up with the issues because you are tired of wasting time at the dealer getting the same re-programming done only to have it done again. january 22, 2014 upon turning the corner lost capability of being able to speed up beyond 12 miles per hour. car currently in shop and dealer has said clutches were bad and waiting for parts to repair. there were no warning lights of something wrong on the dashboard. luckily, i was close to home and this occurred at a reasonable hour to get it into the dealer. i have called ford three times without a resolution. i believe this vehicle is unsafe since i do not know when this will happen again. it is also going to cost me to trade this vehicle in to another company since they all know of the focus problems. i do not want another ford. ford has said that the engineers are working on this but i have had this vehicle for two years and continue to suffer. *tr

I've driven over 5,000 miles on this new focus. the first 5k were ok but lately the transmission has become extremely erratic in its behavior. it shudders violently and frequently after shifting in to 2nd gear and then hesitates to accelerate. the transmission also has started making a clanking sound like two pie tins being hit upon each other. i took it to the dealer.. they confirmed it, reprogrammed the transmission electronics and sent me on my way. that did nothing to help it. i took it back a couple of days later after almost getting rear-ended when i pulled into moving traffic and it shuddered and hesitated unexpectedly. the dealer kept it for 2 days and then gave it back saying they could not reproduce the problem. they only drove it 1 mile which is not exactly an exhaustive or good faith effort to reproduce the problem! so, i'm now headed for trip 3 to another ford service center to see if they can do something about it. the regional customer service rep actually told me that these transmissions should be expected to shudder, grind and hesitate as part of their normal operation. that's insane.. who would buy or want a car that did that!!! had it operated that way when i test drove it.. it would have stayed on the lot to be sure. *tr

I have only had to car for a day. the car makes an awful rattling noise and hesitates when going in and out of traffic. to make matters worse, today i was in a parking lot and when i was in drive i pushed the gas to go forward and the car went in reverse! please recall this car. it's so unsafe and someone is going to get killed. luckily no one was behind me when this happened. awful transmission. a danger! *tr

Transmission lurches on acceleration shudders and shakes. *tr

The car does not shift properly and it continuously bogs down even though it is an automatic transmission. at times when in a stopped position and i go it will lurch forward. when driving normally it will pull back and not want to shift into the next gear. i have taken it to ford about 5 times in the last year and they do nothing. they tell me that is normal for the this transmission. if it is normal why didn't it do it the first 6 months we owned it. i get no where with them. the service guy even told that they are having issues but their hands are tied because ford wont fix it. *tr

Tl* the contact owns a 2013 ford focus. the contact stated while driving various speeds, the vehicle lunged forward without any warning and the transmission was leaking. the vehicle was taken to the dealer and the technician diagnosed that the transmission seals and clutch assembly needed to be replaced. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 6,500. the current mileage was 10,950.

I have owned this car for a very short time and have had numerous interactions where the shifting (and grinding) would cause the car to make a halting/shudder after accelerating. at this time it felt as if i were going to get hit by another car due to how abrupt the whole thing was. i have contacted ford a lot. they don't seem to concerned about the safety issues i have proposed which is why i am here. i live in alaska but purchased the car from astro ford in mississippi. i am military and now have to drive this thing back home. thanks for listening to my complaint. *tr

Driving home from school with my grandson and the car started to jerk as we crept in the line of traffic. almost sounded as if it was ready to stall! this car has just over 5000 miles on it and i enjoy driving it but this problem has persisted and is a safety issue as jerking makes it difficult to judge how close to get to the car in front of you ( because the "slipping " in and out of gear surges forward ) and could cause an accident. even at speeds up to 35-45 mph the hesitation makes me feel as if it is going to stall. so today i researched the problem and am shocked to find this is a major issue and needs to be addressed asap by ford. also the door locks don't work properly when using as the manual states. i plan to be at my dealership first thing in the morning. *tr

This incident has now occurred twice in one week. the first time i was driving out of my apartment complex and the car just died. the fuel light never went on and still said i had about 30 more miles until e. was towed to the dealership, and they told me they put gas in it and it started right up. it said i had 144 miles until e and they calibrated it and the mileage decreased to 133. i drove the car 80 miles and happened again yesterday, but this time i was on a busy state road going about 55 mph with my son in the car. the car jerked and i could tell it was losing power. luckily i was able to coast into a subdivision. the fuel light never went on and also stated i still had about 33 miles left until e. the car has been towed again to same dealership and no word on what is wrong. was told they were on the phone with ford to solve the problem. i am currently in a rental and scared to drive my car as i am afraid this will happen again. also, had many transmission and clutch issues this summer and those parts have since been replaced. the car is a year old and been in the shop more times than my old car that i traded in for my new ford. *tr

Tl* the contact owns a 2013 ford focus. while operating the vehicle, the transmission malfunctioned and shifted irregularly causing the vehicle to shutter. the vehicle was taken to the dealer where it was diagnosed that the transmission was faulty and needed to be replaced. the vehicle was repaired, but the failure recurred two months later. the manufacturer was notified of the failure. the vin was not available. the failure mileage was 50,000.

I have owned this ford focus titanium for 11 months now. i noticed that the car would shudder while driving at lower speeds and just taking off from a stop position. sometimes, the car would feel like it was going to stall. there is also grinding from the front end when the car is shifting form 1st-2nd or 3rd-4th gear. i took it in to the ford dealer, was told it was a sensor and they re-set it and was also told it was a common issue, really?.. not normal to me. well, it wasn't fixed, it went back to the dealer 4 days later for the same issue. now i am being told i have to wait on a new clutch and that there is a long wait for the part (back ordered). if this is a major problem with the focus, these vehicles should be recalled. i have been contemplating on whether to buy another vehicle and just let this one go... i bought the vehicle to last as long as my other ford has (14yrs), i don't see that happening. *tr

Vehicle shutters on acceleration. transmission slips and car loses power. dealer has reprogrammed the transmission software numerous times but vehcile continues to exhibit same problems. dealer replaced clutches in transmission a few months ago. vehicle worked properly but has now been in the dealers shop twice in the last two weeks with the same transmission problems. this car is dangerous to drive.. routinely loses power when turning into traffic or merging into traffice!

Vehicle's powershift transmission grinds when shifting at lower speeds. transmission also surges +/- 200 to 300 rpms during perfectly steady accelerator position. vehicle has attempted to stall numerous times in both drive and reverse. vehicle also exhibits unpredictable power response (ie very little power when accelerator applied or way too much power when accelerator hardly pressed), resulting in numerous incidents of near collision. vehicle also shudders when accelerating from a stop. took vehicle to dealership and was turned away and told all characteristics were "normal". vehicle is ,in my opinion, very unsafe and will not be driven other than out of necessity until it is either recalled, fixed, or bought back. *js

Tl* the contact owns a 2013 ford focus. the contact stated that while driving at various speeds, the vehicle shifted into a different gear independently. the vehicle was taken to a dealer where the technician diagnosed that the computer needed to be reset. the vehicle was repaired but the failure persisted. the manufacturer was made aware of the failure. the failure mileage was 17,328.

My daughter bought this lemon new. she has had it back to the dealership just for transmission 5 times. it has stalled out on her many times while driving, at a red light, stop signs, etc... we've have had taken it to two different dealerships to no avail. i've tried to call ford motor co directly, that was a joke. the customer service specialist would not listen or let me talk. they stated last time that she needs a new clutch, which is backordered. which brings up a red flag!!! my husband works in the automotive parts field and stated you can get a complete new transmission in a couple of days however we can't get a clutch???? this is not the only problems with the vehicle we have had but these are the ones with the power train.

I just bought this brand new 2013 ford focus titanium on friday 10/25/2013 and it had 107 miles. i drove around yesterday. while getting on ramp to 85 south freeway from fremont blvd, i heard this loud rattling noise coming from under the vehicle, as i accelerated the noise grew louder. i had no choice but continuing and existed at the next exit. drove to a small street, driving slowly to see what the noise was. there i were, every time i accelerate, you can hear the rattle. this is brand new car. i went online all night last night and surprisingly, there are some many similar car owners with the exact same problem with new 2012-2013 ford focus. i'm taking the car back to the dealer but i can see so much headache ahead to get this fixed. please look into this matter as soon as possible to avoid more future car owners of ford focus. *tr

Tl* the contact owns a 2013 ford focus. the contact stated that the vehicle vibrated excessively intermittently and hesitated to accelerate. the vehicle was taken to the dealer for diagnostic testing. the vin was excluded from nhtsa campaign number: 14v495000 (electrical system). the dealer stated that the wiring harness would need to be replaced. the vehicle was not repaired. the failure previously occurred in 2014 and the vehicle was taken to be repaired. the failure mileage was 3,000.

My vehicle had difficulty starting, and once i did get it started, i could not put the car in reverse. the reverse gear would not engage on the automatic transmission. the car could operate in the forward direction, however, issues were noted when the car changed gears (from 1st to 2nd, and 2nd to 3rd) even though it's an automatic. rattling sounds we're heard as the car lurched into the next gear. after 80 miles or so, the display said to turn the car off and wait 9 minutes for transmission to cool. after waiting, car had issues starting, and same problems persisted. car was towed to dealership. *tr

The vehicle stutters, jerks, and stalls in low gears. when we press the gas from a stationary position the car fails to move forward on many occasions. if it does move forward then the gears make a grinding sound. it poses a risk to us when we have to move across oncoming traffic, especially on left hand turns at stoplights when we have a yield sign. the car has stalled out on a few occasions leaving us vulnerable to cars traveling at high velocities towards us. this is an unsafe car and we plan to hold ford accountable for human and property damage should it occur due to this defect. *tr

After coasting around a corner at 30mph i pressed accelerator and the transmission started slipping and then caught and the car launched forward. it did this three times and now its making a grinding noise. *tr

Car jerks alot! always jerking at low speeds and usually through gears 1-4. very unreliable in city driving and feels very unsafe. i totally regret purchasing this vehicle. taken it several times to the ford camelback in phx az and they just say its the way the manufacture built the car and how the car is able to save gas. ford needs to recognize this problem and give ford owners a break. *tr

While driving my ford focus it "stuttered", i.e. while i was pushing on the gas the vehicle stopped responding and jerked as though i had shifted to a lower gear. i have had this happened before, but didn't really pay attention to it until the 15 oct. incident. i mentioned it to my wife who also just bought a ford focus 2013 model and she confirmed her vehicle had the same issue. several google searches later i found out that nhtsa is investigating these electronic propulsion transmission failures. please add our two vehicles to this report. thank you. *tr

Tl* the contact owns a 2013 ford focus. when the accelerator pedal was depressed, the vehicle hesitated to accelerate, surged forward, and the transmission warning indicator illuminated. the vehicle was taken to the dealer where it was serviced per nhtsa campaign number: 15v813000 (electrical system); however, the failure recurred two additional times. the manufacturer was notified of the failure. the failure mileage was unknown.

Was driving up my driveway which is fairly steep, the engine slipped out of gear (it's an automatic transmission) and started to roll backwards down the hill, the engine was revving/redlining as if it were in neutral. i quickly applied the brakes, and stepped on the gas. the car was still not in gear and continued to roll back, i applied the brakes again, and then the gas at which point the car shot forward, lucky that i was far enough away from the garage or any objects and remained in gear when i pulled into the garage. this same thing happened to me on flat ground in a parking lot one day. the lurch was less, but the car still shot forward faster than it should have, another instance where i was lucky that there were no pedestrians/cars/objects to run into. this car is dangerous and a liability. *tr

Tl* the contact owns a 2013 ford focus. the contact stated that the vehicle failed to properly accelerate while driving at any speed. the accelerator pedal had to be depressed with great force to gain acceleration. the vehicle was taken to the dealer more than five times for repairs. the dealer rebuilt the clutch and updated the software, but the vehicle jerked violently and produced a grinding noise when the gears were changed. the vehicle was not repaired and the manufacturer was notified. the vin was unavailable. the approximate failure mileage was 18,000.

Traveling at 40 mph when suddenly transmission disengaged and car slowed and only revved. stop at stop signed, tried to accelerate engine only revved then transmission engaged and car jerked. this continued the 3 miles left to my house. *tr

In october of 2012 i purchased a new 2013 ford focus se. with less than 100 miles on the car i noticed a grinding noise when the car was shifting from 2nd to 3rd gear. i also noticed that the car would roll backwards in excess of two feet when engaging the accelerator from a still position on an embankment. the car was taken to the dealer and upon examination i was told that this was a "normal and expected" result with fords new transmission. the vehicle now has 32,000 miles and the transmission is not only grinding when shifting from 2nd to 3rd gear it is also slipping!! while shifting from 2nd to 3rd gear the car now lurches! ford service once again has the vehicle in an attempt to diagnose the issue. i would never recommend this car as in the past year it has been in the shop over 5 times with this issue and no resolve. these issues pose a safety risk to all driving this vehicle. ford motor company needs to address these issues!! *tr

Tl* the contact owns a 2013 ford focus. the contact stated that while she drove at 70 mph, the place transmission in park warning light illuminated then the vehicle stalled. the failure was experienced several times. the contact stated that she was able to coast to the shoulder to restart the engine. the vehicle was taken to the dealer several times but the failure could not be replicated. the manufacturer was made aware of the failure. the approximate failure mileage was 3,000 and the current mileage was 10,000.

Tl* the contact owns a 2013 ford focus. the contact stated that while driving 45 mph, the vehicle started to jerk, and decelerated intermittently. the vehicle resumed normal operation after a minute. also, the contact mentioned that the vehicle experienced a clicking noise in the front end of vehicle. the vehicle was taken to the dealer. the technician reprogrammed the vehicle transmission soft wear, replaced the clutch and repaired a major electrical faults. the manufacturer was notified of the failure. the approximate failure mileage was 28,676.

Tl* the contact owns a 2013 ford focus. the contact stated that the vehicle failed to properly accelerate while driving at any speed. the accelerator pedal had to be depressed with great force to gain acceleration. the vehicle was taken to the dealer more than five times for repairs. the dealer rebuilt the transmission and clutch and updated the software, but the vehicle jerked violently and produced a grinding noise when the gears were changed. the vehicle was not repaired and the manufacturer was notified. the approximate failure mileage was 15,109.