Tl* the contact owns a 2015 ford explorer. the contact heard a squealing sound when turning the vehicle in either direction. the vehicle was taken to autofair ford in manchester (1475 s willow st, manchester, nh 03103, (603) 634-1001). the contact took the vehicle to the same dealer six weeks before to have the driver's side wheel bearing replaced under a warranty. the dealer performed an 100 point inspection and recommended several repairs that needed to be performed. the dealer had been aggressively soliciting the contact to trade in the vehicle and checked to see if she wanted to act on any of the service repair recommendations. regarding the squealing noise, the dealer diagnosed that the entire rack and pinion needed to be replaced and an alignment was needed. the repairs would cost $2,215. the manufacturer was contacted online and stated that there was no recall for the failure. the failure mileage was 49,100.
Blowout of tire on the highway. was travelling at 70 mph on the florida turnpike at the time. the failed tire was a michelin p245/60r18 latitude tour. a center strip of the tread appeared to have delaminated. the strip that delaminated appeared to be approximately 4 " wide.
2015 explorer sport - have a binding, popping noise when turning the steering wheel to the right. pops before completing a full turn at full stop and will pop multiple times when doing a k-turn or right turn at slow speed. had thrust washer, nuts, and other items replaced nov 2017 at 34776 miles, now at 38000 and its back and of course techs can't duplicate. i also went to dealer and drove after they rotated tires and changed the oil and couldn't. next morning in driving its doing it again, but one pop at a time at full stop. this must be a defect becuase i had the same type of problem in my 2013 explorer. my warrenty is up and i need this fixed as i'm afraid to drive with confidence.
On 08-12-17 i pulled into my driveway an turn my steering wheel locked up and i could not turn it.. i shut down the car and restartd it .it had reset if this had happened on the highway someone could have been killed. i will take the car to ford on 8-14-17 to see if they will help and fix it.
While driving vehicle on highway, lost control and was barley able to stop truck after right lower control arm broke in half. ball joint was also completely out of socket. i don't see how something this dangerous and unsafe can happen while driving.
Driving home from cottage, approximately 200km, as i was approaching my house (maybe 300 yards away), i turned left, heard a "clunk" and front right wheel started to shake. as i pulled into my driveway i noticed 4 out of 5 front bolts holding my wheel had sheared off. these are original factory wheels. all service has been done by ford dealer.