Problems with 2014 Ford Explorer STEERING

Power steering randomly failed when i turned the car on to pull it out of garage, power steering assists fault or something, unable to steer the car easily. read online that this is a pretty common problem with this model year, can happen while driving, all surrounding years have been recalled already. was lucky i was not on a high speed road or could have had an accident as would not have been able to steer the car.

Tl* the contact owns a 2014 ford explorer. the contact stated that while driving the power steering ceased which made it difficult to steer the vehicle. the contact stated that extra effort was needed to maneuver the vehicle. koons falls church ford (1051 e broad st, falls church, va 22044 (703) 241-7200) was contacted and the contact was informed that the repairs would cost $3,000. the manufacturer was contacted and informed of the failure. the contact was informed that the vehicle was not subjected to a recall. the failure mileage was 117,000.

Steering gear failing when driving on highway

Tl* the contact owns a 2014 ford explorer. while driving 35 mph, the steering wheel seized without warning. the contact managed to drive home at low speeds. the vehicle was turned off and restarted, but it did not return to normal. dave smith ford, llc (4045 transit rd, williamsville, ny 14221, (716) 634-2000) was contacted and stated that the vin was not included in a recall. the contact was informed to bring the vehicle in for diagnostic testing. the vehicle was not repaired and the failure recurred. the contact referenced nhtsa campaign number: 14v286000(steering). the manufacturer was notified. the failure mileage was approximately 70,000.

While traveling at about 50 mph on a 4 lane highway, the steering of the car began to be unresponsive. in slippery conditions i reduced the speed and was able to negotiate my return to home. after shutting the car off, i restarted and the steering wheel would not move at all. when the car was being loaded on the tow truck, the front wheels could not be steered at all. dealer replaced the steering computer but i was told the mechanical steering mechanism had failed also. no one was hurt or accident occurred, but the cascading problem created a dangerous situation.

Power steering stopped working and dashboard lit up with warning lights.vehicle was on i-77 doing 70 mph when this happened.

Steering wheel fault assist

Tl* the contact owns a 2014 ford explorer. while operating the vehicle, the steering wheel suddenly became very difficult to turn in either direction. the vehicle was taken to an independent mechanic who replaced the steering control arm; however, the failure continued. the vehicle was taken to an unknown dealer where the steering module was reprogrammed. the manufacturer was notified of the failure. the failure mileage was 75,000.

Lose of power steering in cold weather; needs 50 degrees or more for power steering to work. no warning lights when power steering is lost.

Tl* the contact owns a 2014 ford explorer. the contact stated that the steering made a clinking noise while driving at any speed without warning. the vehicle was taken to lewis ford (888-314-4824, located at #3373 north college, fayetteville, ar 72703) where it was diagnosed that the steering gear box needed to be repaired. the manufacturer was made aware of the failure and stated that there was no recall. the contact was provided case number: cas24964944 and was referred to nhtsa. the vehicle was repaired. the failure mileage was approximately 68,500.

Steering assist fault service required message popped up when i started my car. the steering wheel would not turn either direction. luckily i was in office parking lot and it did not happen while driving or i would not have been able to turn to avoid other cars. i made arrangements to have car towed, but when i started it up again the steering worked as normal. i did not want to chance it happening again so i put in the shop. it was an electrical issue within the steering shaft and had to be replaced. i was lucky that it did not happen while driving, but wanted to report in case it helps others.

While driving 2014 explorer very near home, the power steering failed. i was able to drive back home but called for a tow to the dealership for repair. the 'code' said reset computer. this was done but during test drive failure happened again. since no code is provided, i am told the only thing that is left is just to drive it and see if it happens again. this just seems very unsafe especially if my wife is driving and unable to handle the car to a stop or we are in heavy traffic.

While driving straight on the highway a warning light alert came on saying steering assist fault service required. at the same time the steering wheel locked up as i was traveling 70 mph. i could only turn the steering wheel a 10th of a turn if that. i slowed down and pulled over to the side of the road. i then turned off the car and attempted to restart the car hoping it would reset the system so i could make it to the local car dealership. unfortunately it would not reset so i limped the car to the dealership as safely as i could. had i been turning when this had happened i wouldnt not have been able to make a turn at the speed i was going (70mph).

Tl* the contact owns a 2014 ford explorer. while driving 35 mph, the steering wheel seized and the "please make a safe stop" warning indicator illuminated. the vehicle was towed to wayne akers ford (2000 10th ave n, lake worth, fl 33461, (800) 749-8875) where it was currently waiting to be diagnosed. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 88,000.

Approximately 68,000 miles. grinding noise coming from rack when turning wheel left and right at lower speeds and on sharp turns. the wheels do not straighten out or return to center when exiting a turn...driver must manually return the wheel to the middle. i was already aware of the recalls for the 2011-2013 for the malfunctioning power steering gears (or rack and pinion) when i took the vehicle into royal oak ford (royal oak, mi), they deterrmined that the rack needs to be replaced and that ford will not cover the costs for this safety issue. quoted $1650 for rack and $550 for labor for a total of $2200. they were not also able to disclose what was the actually wrong with the rack, only stated that it needed to be replaced. the rack, p/n: ste633rm, was used in the 2011-2015 ford explorers. the safety recall is only for 2011-2013. i have a 2014 explorer which is not covered in the recall. parts.ford.com state that this is a remanufactured rack which retails for $1417.09. there is a 2 year warranty included with this price.

Turning at a red light my power steering locked up with a warning on the screen stating steering assit service required. i turn the vehicle off and back on and the steering unlocked. since the car is making a whining nose. i see multiple recalls for this make and model for power steering issues but my vin number isnt listed.

While stopped with engine idling a warning came on "steering loss stop safely". power steering gone. tow truck was after some time able to steer it onto the flat bed. dealer had to replace power steering rack. there is a safety recall for the 2011-2013 & 2015-2017 explorer. but not the 2014? how many bodies does it take to issue a recall $$$

Tl* the contact owns a 2014 ford explorer. while driving approximately 65 mph, the power steering suddenly malfunctioned and the driver was unable to turn the steering wheel in either direction. the vehicle was towed to gervais ford(5 littleton rd, ayer, ma) where it was diagnosed that the steering rack was faulty and needed to be replaced. the vehicle was not repaired. previously, while making sharp turns, a grinding noise was present coming from the steering column. the vehicle was taken back to the dealer, but no failure was found. the manufacturer was notified of the failure and did not assist. the failure mileage was 81,000.

My husband and i were driving home from myrtle beach and the steering wheel started to become stiff. we pulled over into a hotel parking lot to see what the issue was but couldn't find anything unusual. i proceeded to start the car and the dash read 'steering loss'...'service advance trac'. i had to get towed to ford, which thank god was only 2miles away.. we were told that the power steering had died suddenly and that it just happens sometimes. the total was $1771. i'm sooo disappointed with gord. i've only had the truck for a little over a year and i've only put 23,000 on it since i bought it preowned with 43,000...

While driving on the highway the steering was sticking as i moved the wheel left or right. after a period of time the explorer displayed the following message, "steering loss stop safely" and "service advance trac". at this point the vehicle's computer turned off the stability control and turn signals. i was able to reach my destination, but when i tried to drive the vehicle the following day, the computer displayed a message that there was complete steering failure and i could not get the steering wheel to budge. i called for a tow and it went to a ford dealership. the contacted me later in the day and stated that the steering rack completely failed and that it would have to be replaced. the total cost of steering rack amounted to $2173.75. my understanding is that ford has recalled 2011-2013 and 2015-2018 models, but not my model year of 2014.

Takata recall my wife an i took your family out for the weekend an the call was working fine but sunday morning we were going to head to church the car started but the steering wheel was stiff an it was even hard for me to try an turn it .. an we only have had the car for three months now an the dealership said the car was in good condition that the car was fine bc they looked over it .so if i was driving down the road would it stop working an we have new borns

Loss of power assisted steering while driving. has occurred on numerous occasions. very difficult to control vehicle safely to pull over to side of road and stop and restart engine to get power steering to work again. have warnings pop up on dash 'steering assist fault service required'. filed report with ford cas-21990659.

I recently was driving down the highway at 70mph when my car's steering became out of control. it was like i was fishtailing on ice and the steering was loose. thankfully i was able to brake and get into a grassy area off the side of the highway. i was able to get off the exit and drive at a slower speed. thankfully i did not crash but was extremely close to crashing.

On saturday, 6/29/19, i took my car to bob tomes ford in mckinney, tx, to have recall 19s17 work done as i feel i have limited control of my car due to this suspension toe link/steering issue. i was told ford sent the wrong parts and that i would have to wait a couple weeks for the correct parts to come in. i don't know if this is true. all i know is, i have complained to ford multiple times and was very glad to hear about this recall. now i have to wait even longer? this is the same recall from 2016. why can't ford get it right? should i trade my ford in? i just bought it in march 2019. i told the guy at ford, if i crash my car before they can fix it, i will be taking ford to court. help

Tl* the contact owns a 2014 ford explorer. while driving 40 mph around a curve, the steering wheel became difficult to turn and the power steering warning indicator illuminated. the contact was able to coast the vehicle over to the side of the road and power off the engine. the vehicle was restarted and able to drive, but the failure recurred. the vehicle was taken to first choice ford (located at 1264 dewar dr, rock spring wy 82901, (307) 382-2519) where it was diagnosed that the electronic steering gear failed and needed to be replaced. the vehicle was repaired. the manufacturer was notified of the failure and referred the contact to nhtsa. the approximate failure mileage was 46,291.

Tl* the contact owns a 2014 ford explorer. the contact stated that the steering wheel seized and the eps, traction control, and various other unknown warning indicators illuminated. the contact had to strongly maneuver the vehicle in both directions to prevent a crash. the vehicle was barely coasted off the highway. when the vehicle was shut off and restarted, the various warning indicators still flashed. the vehicle was taken to an independent mechanic, but was diagnosed and repaired. the vehicle was excluded from nhtsa campaign numbers: 14v286000 (steering) and 14e001000 (steering); although, the vehicle exhibited the same failure. apple ford shakopee (1624 weston ct, shakopee, mn 55379, (952) 445-2420) was contacted and indicated that the vehicle would need to be scheduled for an appointment the following monday or tuesday for diagnostic testing. the manufacturer was notified of the failure and did not assist. the approximate failure mileage was 73,000. *bf consumer stated the rack and pinion steering assist was replaced. 'parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).'*jb

Steering grabs and pulls my car while driving. hard to turn steering wheel. no lights or messages appear. contacted dealership due to them fixing the rear suspension toe links. they advised it has no effect on the steering of my suv. i was driving 45-50 miles mph on hwy 72 fredericktown mo trieing to slow down to turn left.

Vehicle steering assist malfunction light came on and i lost all steering capabilities. i am a 220 pound man that had to struggle to get the vehicle to the side of the road. the steering wheel literally locked in the position it was in. my wife complained about this problem earlier in the day. thank god she was able to pull to the side of the road. steering assist malfunction light appeared and just as quick as this light came on, we lost all steering. extremely dangerous condition!!! i have parked the suv in the garage and have not used it since. ford acknowledges this problem in the 2011-2013 and 2015-2017 vehicles. it's obviously an issue from 2011-2017. why was 2014 excluded from this recall?

I was driving down the highway when i went to switch lanes and noticed my steering was tight and hard to bring back to the center when turning. my vehicle continued to have this issue with steering being tight and then the airbag light came on. i was worried about getting into an accident so i made an appointment to have the vehicle scanned and they said it was the electric power steering. apparently this is a common problem and actually one that i found out by searching online many people have experienced. the issue was covered under a recall for 2011-2013 models and 2015-2017 model vehicles, but not for the 2014 model.the cost to repair is about $2000

Power steering failure while in motion on interstate

Started with hearing groaning/grinding noise when turning. i experienced a loss of power steering after a few days later while driving on city streets around 35 mph. received the warning lights "loss of steering" and "service advancetrac". there are so many rack and pinon failures in late model explorers. they should be recalled!!

While driving down a major highway with my family and with no warning the power steering went out along with a notification saying, "steering loss stop safely" and "service advance trac". had my girlfriend been driving we probably all would have been killed by a semi coming through the curve as i was struggling to steer the vehicle and keep it in our lane as there was no place to pull to the side of the road. i finally managed to stop the vehicle and pull to the side of the road after struggling through the curve. i called a friend to pick up my family and manage to get the vehicle back home driving very slow struggling with the steering with hazard lights on. after a little research i found there were recalls for the same issue on 2011-2013 and 2015-2017 ford explorer 's but not the 2014! even though 1000's have reported the same issue with the 2014. this is ridiculous its almost as if people have to get killed before they do something about about this.

Timing chain and cam phasers causing vehicle to excel erase and stop with no control. power steering going in and out while driving.

Tl* the contact called on behalf of the owner of a 2014 ford explorer. while driving 15 mph, the steering wheel seized and was unable to turn. the "failure on full electric steering control" and "safely park the vehicle" messages were illuminated. the contact stated that the vehicle experienced an electric power steering loss and wanted to know if that could have been attributed to nhtsa campaign number: 16v245000 (suspension). the vehicle was towed to priority ford (located at 7520 n military hwy, norfolk, va 23518, (757) 419-2500), but was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 106,000.

I was driving down the highway at approximately 65mph when i went to switch lanes and noticed my steering was tight and hard to turn toward the left. my vehicle then continued to have this issue with steering being tight to the point i was worried about getting into an accident. i stopped driving my car and made an appointment with ford dealership. this is a common problem and actually one that i found out my sister had with her 2012 explorer with the steering assembly or column. her same exact issue though was covered under a recall and mine is not.

I was driving when all of a sudden the steering wheel became hard to maneuver.. it gets really stiff and hard to control. once it sticks to a specific path it wants to go in that directation and i lose control of managing the direction of the ford explorer 2014 xlt.

I had stopped to get gas and once i returned to the car and put it in gear it made a horrible sound and the steering went out and i could hardly move the wheel. turned the car back off and waited a few minutes, turned it back on and still no power steering. luckily for me my husband was still in town and he had to come and drive the car to the dealer since i could not turn it at all to even move it away from the gas pump. the repair bill was $1,800 for something that should not be going out on a less that 5 year old vehicle that cost close to $30,000! i just feel blessed that my daughter and i were not actually driving down the road when it went out like others have complained about.

Bought this car from a dealership was told car was in great shape. less than a week later steering started locking up and was hard to turn, the following day almost wrecked when vehicle stayed turning left when merging on the highway. we turned around and drove home and on every turn the steering was very hard had 2 near misses .i'm just glad my teenage driver wasn't behind the wheel. we haven't driven our car since and am very disappointed that we are to nervous to let it be driven .

Tl* the contact owns a 2014 ford explorer. while driving 65 mph, the steering wheel seized and the "power steering out pull over" warning message appeared. the vehicle was taken to mclaughlin ford (950 n main st, sumter, sc 29150, (888) 471-4257) where an alignment was performed and the computer was reset. after the repairs, the failure recurred and the contact rear ended another vehicle. the air bags did not deploy. a police report was not filed. there were no injuries sustained. the vehicle was taken to j.c. lewis ford (9505 abercorn st, savannah, ga 31406, (912) 210-5690) where the alternator and battery were replaced, but the failure still occurred. the vehicle was taken to multiple unknown dealers, but the cause of the failure could not be diagnosed. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage 113,738.

While driving the vehicle steering becomes extremely hard due to power steering sensors being faulty. also steering shaft froze making it hard to turn.

Power steering failed. my 2014 ford explorer has 85,245 miles. today i stopped for gas. when i re-started i got an error message "power steering assist failed". steering was extremely hard. i am glad this did not happen yesterday when i was 250 miles from home pulling my small camper!! this is recalled on the 2013 & 2015 models, why not the 2014??

I was on the highway on apr 21st and the steering wheel felt a little sensestive/artfical but it was windy out so i thought it was maybe due to the conditions outside. so we traveled about 30 minutes then the warning light came on stating "steering loss stop safely" came on which was a shocking so we pulled over to check for issues. at this time the steering was still ok just just touchy, so i restarted the car thinking it would reset the components that was maybe throwing the messages, the red warning went away but was returened by the same message as we pulled in to the driveway of my home but at the suggestion of the dealership they asked that i remove the battery for 1 hour to see if the components would reset due to that but did not help things at all so i had to bring it in on 4-20 which they informed me of the $2k bill to fix which if you do research is a highly common issue with-in the f-150, explorer and flex line ups. so my question, why is ford not offering to fix an issue which clearly make the car totally un-safe and un-driveible?

Driving on freeway 70 mph alert left side of dash bright red steering system failure stop car safely . loss of power to steer the vehicle . no control , traction . another alert in yellow system failure service asap . alert red again steering system failure stop care safely . unable to steer the vehicle. turned car off tried to reset unable no steering mechanism . had to have car towed unable to drive. steering wheel seemed locked and not able to turn right or left. code from dealers said 3500 bucks to fix steering mechanism failure. no way to override or re program . car failed while driving . scary

I started to listen a noise when i turned right without any advice on board. cause the noise (it was increasing) i decided to go to ford service center (forcenter) and they told me that i have to change all steering system with a cost of usd 3000. this kind of failure is not acceptable for a car of these skills, my car has only 55.000 kms and only it was used on the city and when the main argument of sale is the safety. reading other users, it is not acceptable that a failure like that it must considered only an user problem.

Tl* the contact owns a 2014 ford explorer. while driving approximately 30 mph, the steering ability became very difficult. the contact stated that the failure worsened and the steering wheel was very close to not being able to turn at all. the vehicle was not taken to the dealer or an independent mechanic for diagnostic testing. the manufacturer was notified of the failure. the vehicle was not repaired. the approximate failure mileage was 64,415.

On april 10, 2019 we were pulling out of my drive way to leave my house and noticed a grinding sound coming from the front end, it was very loud. we took it to a reputable mechanic company local to do a diagnostic the sound. this company is ase-certified. after reviewing my explorer they stated that the rack and pinion was bad and it needed to be replaced asap due to this being a major safety issue and we shouldn't wait to get it replaced. $1998.21 later we received the car back the next day fixed. i had called ford and explained to them that this was a saftey issue and we had read on line that the previous years have been recalled. they told me that my year doesnt have a recall and stated i could write a letter and that was all i could do. i also asked if anyone would follow up with me and ford couldnt answer my questions. we just received another recall notice for the toe link. so that car is going back to the dealer for that work. this is recall number 4 that i have had to take the car back to the dealership for.

When driving, the wheel would be hard to turn sometimes. it started occasionally but now the power steering does not work at all. it is very difficult to turn. i have researched the problem and took it to my mechanic and it is the electronic power steering module. this part has been recalled on all newer models of the ford explorer except 2014. this has caused several accidents with other owners of the 2014 ford explorer as at some point, the steering stops working completely. ford has heard complaints from several owners with no response. this is a $2500.00 fix that i can't afford. i have a warranty on my vehicle, however this part is not covered, of course. a $20,000 vehicle should not have problems like this. especially when it puts me and my children in danger.

Wheel would lock up when starting the car to drive. light came on stating steering assist fault service required. this vehicle only has 69,306.7 miles on it and is only used to go back and forth to work and was purchased in september 2014 and now it is march 2019. took to ford dealership for diagnostic and was told that it is the electronic power steering rack and was not covered under warranty and would cost me over $2,000.00 to fix. it has to be fixed because its a safety issue and this vehicle is used to transport my children. ford needs to take responsibility for this and recall due to being a safety hazard. what if i was on the highway and the steering locked up, or if my teenage daughter that just got her license and is an inexperienced driver was driving this car and the steering locked up?this could be fatal.

Tl* the contact owns a 2014 ford explorer. while driving 45 mph, the steering wheel seized and the power steering assist and traction control warning indicators illuminated. the contact coasted the vehicle into a driveway and powered off the engine. the vehicle was restarted, but the failure recurred. the vehicle was towed to the contact's residence. the vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 88,000.

While driving my explorer down a city street at approx 45mph, the steering became extremely tight. a warning light saying 'steering assist fault' came in and then the 'traction control off' light came on. immediately after both of those lights came on a red light came on saying 'steering failure service required' came on and i completely lost the ability to steer the suv. i managed to get it off the road safely and stopped. the steering wheel would not turn at all. i contacted the ford dealership near me and told them what happened. they said there is a recall on 2011-2013 and 2015-2017 ford explorers but not the 2014 and what i was describing is what happens to the other models years under recall. there needs to be a recall on the 2014 explorers for the steering gear assembly as with the surrounding model years. had i been a less experienced driver this would have caused a crash and could have injured or killed myself or other people on the road. the failure of this system is dangerous to not only the driver but to other people on the road.