The vehicles ac system floods the interior cabin with an overwhelming exhaust smell during hard acceleration or anytime the engine exceeds 3500 rpm as in climbing a mountain road etc. dealer has performed ford technical bulletin however the problem was not fixed. ford told me they are aware of the problem and to "check back" in a couple of months to see if the engineers have found a fix. *tr
Tl* the contact owns a 2013 ford explorer. the contact stated that after receiving notification of nhtsa campaign i.d. number 13v227000 (fuel system, gasoline) the contact took the vehicle to the dealer. the dealer stated that they did not have the parts needed to remedy the vehicle. the contact called the manufacturer and the manufacturer did not provide any assistance. the failure mileage was 12,000.
tl* the contact owns a 2013 ford explorer. the contact stated that the vehicle emitted a strong gasoline fuel odor. the vehicle was taken to the dealer and inspected. the failure was located at the fuel tank, which was leaking fuel. the vehicle was not repaired. the manufacturer advised the contact that the vehicle was not included in nhtsa campaign number 13v109000 (fuel system, gasoline). the failure and current mileage was 10,500.
The fuel pump started to come apart under normal driving condition releasing raw gas fumes into the passenger cabin. this defect made the car unsafe to drive. *tr
Tl* the contact owns a 2013 ford explorer. on several occasions, while driving various speeds, the contact noticed an abnormal fuel odor in the vehicle. the vehicle was not diagnosed or repaired. the manufacturer was not notified. the approximate failure mileage was 5. the vin was not available.
I am reporting an emission issue with this vehicle and the previous one i had with same issue. something needs to be done to make this not happen to anyone else. i am breathing exhaust fumes in the cabin at hard acceleration through the ac system all the time even after they so called fixed this vehicle. even with moderate acceleration passing someone. i am going through the lemon law at this time. the smell is so bad it is giving me headaches all day and night and effecting my health. if it is in two vehicles then it is in all of them ford needs to fix this problem period not part fix it. i was told by florida attorney generals attorney to report this to you. *tr