Problems with 2012 Ford Explorer STRUCTURE

Tl* the contact owns a 2012 ford explorer. the contact stated that while driving approximately 70 mph the driver side exterior (a) column window trim fractured and was ejected from the vehicle. the local dealer champagne ford city (701 west market view champagne il.) was notified of the failure. the contact installed a replacement part to remedy the failure. the failure occurred on the driver side (b) column trim. the repair was still pending. the failure was also present on the rear hatch trim. the manufacturer was notified of the failure but no assistance was offered. the mileage was 85,000.

Water leaks in through the third row seat belt tensioner. water runs down the seat belt and pools on the floor. this happens when the vehicle is stationary or moving. water in the seat belt assembly is a safety risk. i reported it to ford, they declined to fix it.

Tl* the contact owns a 2012 ford explorer. while driving approximately 65 mph, the black plastic trim near the driver's side window fractured and scattered across the highway. as a result, the contact's visibility was impaired. the contact checked the rearview mirror and noticed the vehicle behind her swerve to avoid the debris on the roadway. kisselback ford (1118 13th st, st cloud, fl 34769, (407) 892-5477) was notified of the failure and indicated that the part may be ordered. the manufacturer was notified of the failure. the vehicle was not diagnosed or repaired. the vin and failure mileage were not available.

The windshield pillars fly off while driving, an the wheather stripping under it does not stay, it slowly flaps out when at driving at speeds of 50-70mph. when the wheather strip flys off it causes the pillars to break more when driving on highway

Windshield side molding braking apart and flying off during drive.

Water leaks from roof rack and cracks in welding around tail-gate roof and welding around hinges. water is pooling and standing in the spare tire well. water is running down the driver side third row seat belt, down the sound proofing/ insulator pad over the frame, wicking onto the spare tire cover and floor cover. after investigating this on the internet, found many owners with the same issue and ford dealers are not addressing it.

After parking my vehicle in my drive way (vehicle was in park with emergency brake applied) i exited the vehicle and the vehicle started rolling forwards down my slopped driveway. i attempted to chase the vehicle hoping to jump in and apply the brake but was unable to. vehicle came to a stop after hitting my fence, bushes, and a small tree. there was body damage to the front right portion of the vehicle.

Drivers side inside door handle, spring sprung, and door handle is almost all the way open. just by touching it, the door opens. with this being a front door, the lock wont allow it not to open. there is a recall on this exact same problem, but they say my vehicle isn't covered. they said the vin number isn't part of this recall, yet it is the same issue the recall was issued for. the recall number is15s11.

Tl* the contact owns a 2012 ford explorer. the contact stated that the windshield weather stripping became loose. also, the interior door panel molding on the front driver and passenger sides separated from the doors. furthermore, the rear hatch was not welded together, which caused water to enter the trunk area. the failures occurred without warning. the vehicle was taken to the dealer (randall reed's planet ford 59, 19000 eastex fwy, humble, tx 77338). the dealer stated that the vin was not included in a recall and that the contact would have to pay for the repairs. the vehicle was not diagnosed or repaired. the manufacturer was contacted at 800-392-3673 and asked the contact to call nhtsa. the approximate failure mileage was 71,000.

Tl* the contact owns a 2012 ford explorer. while driving 65 mph, the plastic trim between the front windshield and the front passenger door detached and blew away. mullinex ford in mobile, alabama was made aware of the failure and stated that the part was not included in a recall. the dealer referred the contact to the manufacturer. the manufacturer was made aware of the issue and stated that there was no recall or reports of the failure. the failure mileage was 123,317. updated 10/24/17*lj updated 10/26/2017*js

Paint "bubbling" has taken place on the lift gate in the vicinity of the lift gate handle. the bubbling has enlarged significantly since i first discovered it in december of 2016. no accident. normal operation and use by a private individual

While driving down the highway at 70 mph, the passenger side windshield flew off. upon stopping and inspecting, the plastic slips that held it in place were broken. i checked the driver side, and the clips are starting to break on there as well, it is no longer attached at the top and it is only a matter of time that fails completely as well. i have attached pictures showing the passenger side that flew off and the driver side that is failing. *tr

Tl* the contact owns a 2012 ford explorer. while driving 75 mph, the front passenger a pillar fractured without warning. the vehicle was taken to a dealer where it was diagnosed and confirmed that the front driver side a pillar needed to be replaced. the vehicle was not repaired. the contact mentioned that the front passenger a pillar previously fractured. the manufacturer was made aware of the failure. the failure mileage was approximately 80,000.

Driver door bounced when closing. would not latch. tried twice. went outside of vehicle. found part of door latch on ground. able to cycle latch with key fob and door was able to latch to get home. was repaired under a service contract for $100. seems like a safety issue with the latch assembly. vehicle was parked at the time .

The aluminum hood cause galvanic corrosion and rust bubbles formed on the front of the hood. these bubbles started to peel and ford refuses to do anything about their design flaw.

I was driving on i30 eastbound in texas on october of 2015 when without warning my passenger side windshield molding came off and hit the car behind me. after stopping and checking both vehicles no injuries or dam age to the other vehicle and we went on our way. i contacted my ford dealer and was told that this was not warranted and the cost to repair would be around $400. i expressed my displeasure with this and had it repaired.i chalked it off to a fluke, on may 10 2016 we were coming back from an event doing about 65mph when i heard something "pop" and realized something was wrong. the freeway was busy and it was at night so the decision was made to keep driving as we were only a couple of miles from home. upon arriving at home our inspection revealed that this time the windshield molding on the drivers side had come off. knowing the cost of repair i decided to search the internet and see if i could buy the parts myself and repair. while doing the search i found that the web was loaded with hundreds of complaints about the same re-occurring problems. the cost of these parts are over $200 but more than that is the safety issue that is involved. if this defective part had come off and hit a motorcycle rider it could have caused serious injury possibly even the death of the rider. this is and ongoing problem that is costing consumers money and risking injury to to anyone who happens to be in the wrong place at the right time. ford motor company knows about the defect yet refuses to act. i feel that they are intentionally putting motorists at risk by their complacency on the problem.

The driver side door handle assembly / spring came apart and the handle remained stuck in the open position as a small piece of black plastic from behind the handle molding became wedged between the door interior and the handle itself (leaving it propped in the 'open' position)

This vehicle leaks water in the wheel well when it rains and has cased the carpet to mold...there are cracks in the rear hatchback and under the luggage rack and the right rear window has a stream of water going in the rear down the seat belt cannot have the spear tire in the vehicle because it has to have a towel there to soak up the water..mold makes me sick to drive it..

The vehicle has water leaks on the hatchback,the right rear roof area and other places yet to be determined when it rains the wheel well has 3 inched of water in it and it has caused the carpet to mold and stink up the whole vehicle

There are water leaks on the hatchback on both sides and it was determined by the dealership that there is a water leak in the right rear body seam..other leaks could be possible.when it rains the wheel well has 3 inches of water in it. we had to remove the spare tire and the mold is making me sick..it's a overwhelming smell and it is not safe to drive with no spare

The front drivers side pillar blew off my vehicle while driving at normal speed on i-75 (70 mph). it just missed a car that was following me. the plate that holds the pillar on the frame, shows stress cracking at each bolt and the lower two tabs that connect the pillar are sheared. the tabs at the top of the pillar pulled out completely. i had taken this vehicle to the dealership to complain about the noise the wind noise coming from the sides of the windshield. they said that they couldn't determine the problem and advised me that i would have to pay to have the pillar assembly replaced if i wanted to get rid of the noise. they did not remove the pillar to inspect anything, likely knowing they would damage it.

There weeks after the front windshield was replaced the lh a-pillar flew off the car while moving on the highway. the car was moving at 65 mph.

My 2012 ford explorer leaks from the 3rd row seatbelt. it has ruined the carpet in the back and molded it. it also filled up the spare tire area with water and rusted the rim of the spare tire and the inside where the tire sits. i did not notice this until many months after i bought it because i wasn't using the 3rd row at the time.

Paint on hood is blistering - ford knows about this issue and issued a tsb in 2004 to fix this issue in 2004 why are we still having this issue on a 2012 vehicle - dealer says ford hq denied repair to hood paint since vehicle is out of 3 year 36,000 mile warranty - why is paint corroding on 3+ year old $34,000 vehicle? ford should take care of this issue since it is known and devalues the vehicle by many $k.

Tl* the contact owns a 2012 ford explorer. the contact stated that the vehicle had excessive rust under each of the four doors as well as the rear hatch. the vehicle was taken to the dealer where it was diagnosed that the rust occurred in areas that were painted thinly. the dealer stated that the vehicle could not be repaired until holes had formed. the vehicle was not repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 94,000. ma 10/22/2015 *cn

Tl* the contact owns a 2012 ford explorer. when it rained, water entered the vehicle from the third row passenger side seat belt. the contact stated that the interior walls and the floor of the vehicle became wet. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 90,000. ma 09/25 updated 11/27/2017*cn

Tl* the contact owns a 2012 ford explorer. the contact received notification of nhtsa campaign number: 15v171000 (structure) however, the part needed to do the repair was unavailable. the contact stated that manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified. the contact had not experienced a failure.

Tl* the contact owns a 2012 ford explorer. the contact received notification of nhtsa campaign number: 15v171000 (structure) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. updated 09/21/15*lj *cn

Water leaks inside the cabin every time it rains or car gets washed. water drips down from top through rear seatbelt retractors near rear hatch/door and streams down seat belts and then puddles under third row seat and spare tire well. leaks anytime no matter if parked or in motion. seatbelts and seat bolts/hinges are starting to rust. wires near 12v cigarette lighter and tail lights also get wet. 2012 ford explorer xlt (no sunroof/moonroof).

The hood has paint that is bubbling up and coming off. the hood is aluminum so it isn't rusting, it appears that that the metal was not prepped properly at the factory

I was driving at 55 miles per hour and the molding from around the right side windshield flew off after driving another 10-15 miles the left hand molding on the windshield also blew off this could have been trouble for any one behind me or to the side of me. *tr

Tl* the contact owns a 2012 ford explorer. the contact observed that the paint on the front hood of the vehicle had bubbles and was chipped. the failure recurred continuously. the vehicle was taken to a dealer where it was not diagnosed nor repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 52,000.

Ford recently declined to repair the bubbling paint on the hood of my 2012 ford explorer on the basis it is out-of-warranty due to mileage. based on my research, ford has had corrosion issues for some time but has failed to correct the issue. *tr

I was driving on rt44 in ma when i noticed oncoming drivers yelling at me. i thought i was doing something wrong and when i came to a stop light, the driver in front of me got out of his car and yelled that my 2012 ford explored had flames coming from the bottom of the vehicle. i immediately evacuated the car with my wife and children and my car was indeed on fire. i happened to have a fire extinguisher with me and was able to put out the fire. i was in front of a ford dealer when this happened and they came out to inspect the car and i was told the heat shield was ignited from touching the exhaust. they removed the plate and you can see the burnt damage (i have pics). this situation could have turned fatal and they said they will put a new one on. this should not be able to catch fire and if it wasn't for other drivers i don't know how this could of ended. my wife and 3 year old son are now terrified to ride in the explorer. this needs to be investigated immediately. *js

We own a 2012 ford explorer xlt and are very pleased with it overall. however, we have recently discovered that our interior door panel on both the driver and passenger sides is splitting on the vinyl seam just below the arm rest. our vehicle currently has 55k on it for mileage, so any hope of this being covered under warranty is gone. i have contacted an upholstery repair service and they stated that it cannot be repaired because it is vinyl, but will instead need to be replaced. i recently got an estimate and for parts and labor it would cost us almost $600 to repair both sides. because it is happening in the exact same location on both interior doors, i feel that this is faulty design and should be subject to recall. *tr

I brought my car to ford for service. i noticed that the paint on the hood was bubbling. i showed it to the service writer. he reported it to ford. they said there is nothing they will do for it. *tr

My ford explorer 2012 has been getting exhaust fumes inside car ever since i bought the car new. i have taken the car back to dealer a couple of times and all i get is a run around. thus issue needs to be addressed before some one dies from the fumes.