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Problems with 2000 Ford Explorer EQUIPMENT

On average, the 2000 Ford Explorer starts to “feel” problems with the EQUIPMENT and its various aspects after 62 034 miles.

Components Affected by EQUIPMENT Issues

We have classified the 4 complaints from 2000 Ford Explorer about EQUIPMENT into the following categories.

MECHANICAL 2 ELECTRICAL 2

Recently reported EQUIPMENT problems on 2000 Ford Explorer

While driving the airbag light came on and stayed on. i took it to a ford dealer the same day and was told it was the side airbag problem. the testing code was 1998. they charged me $903.45 to fix it on august 30, 2007. on august 23, 2008 the airbag light started flashing while i was driving. i called the ford dealer and took it right in. was told the part they replaced had gone bad and needed to be replaced again. of course they had to order the part and that took three days. i was told that when the light is on the airbags don?t work. this happened six days before the one year warranty ran out and the vehicle had only been 4,100 miles since the part was replaced. the part was replaced for the second time on august 27, 2008 under the one year warrant period. the work was performed so poorly that i have no faith the airbags will work if i ever need them. i took it back to the ford dealer and showed them that the wiring for the side airbag was poking out the back of the seat and the air bag really wasn't on the side it was more of a backseat airbag now. needless to say i have to leave it with the dealer again to fix it. i have seen the numerous complaints about the airbags and would like to know when ford is going to step up and admit there is a problem. *tr

1.shift lever would stick on occasions had to jiggle shifter to put it in gear. 2.while putting vehicle in drive, shift handle broke off, locking the key in the ignition switch. 3. dealer replaced steering column was told by dealer maintenance that this was the third one this year for that particular dealership. *tr

Driver of 2000 ford explorer vin [xxx] was driving on i90 e in ma and set speed control. upon pressing set/accel button to increase by 1-2 mph, vehicle throttle position stuck in accelerating mode bringing the vehicle to approximately 85 mph before braking and downshifting was able to decelerate speed. only under excessive braking force on pedal was vehicle able to be brought to under 50 mph, at which time the vehicle transmission was put into park just to stop. driver then called 911 and had vehicle towed to local shop. i have been able to reproduce this issue in controlled conditions. the throttle is fixed in its speed control position (this can be set to maintain speed or fixed in accelerate mode). braking shuts off the speed control light but does not disengage the throttle. once vehicle is brought under control and stopped the throttle can be manually released by hand and it snaps back to idle position. investigation has revealed that this vehicle had been recalled by ford under 03s03 (nhtsa 03v280000) for a speed control cable replacement. it is apparent this this part failure has occurred again to this vehicle. further investigation will take place to determine whether the cable in the vehicle is original equipment or a replacement part. additionally, it is the replacement part we will request investigation why the replacement part failed as well. *nm updated 07/17/2012 *js information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6)

2000 ford explorer the transmission problem it slow down in gear and second gear. ford dealer will paid attend to this problem. *tr

In march of 2004, i took my 2000 ford explorer xlt for general service, the mechanic found that the front pinion seal, and torque converter seals leaking. the vehicle was taken to the dealer for repairs. thank the lord that i took out and extended warranty on the vehicle when i purchased it sept, 2002. the repairs where completed, i also took it back to my mechanic to check and make sure the work was done. on 10/26/04 i took the vehicle back in again for work to be done and the mechanic again found the front pinion to be leaking, also found that the upper and lower ball joints were needed and that the power steering pump was chattering. just some background information: the vehicle was originally owned by my sister, when i purchased the vechicle, she was turning in her 2 year lease. when i took the vehicle over it only had 11,681 miles on it. the first repairs were at 37126 miles, second time miles were 45721 miles. i also have several area's on the vehicle that have rust. i can remeber a few years ago when the 3 major car companies talked about rust not going to be a problem. one of the places with rust is on the radiator support. i just wonder how ford or any of our other us car companies can expect us to keep buying inferior products and pay alot more money. *jb

The display on my ford explorer radio quit working, the radio/cd/tape all is working properly, but the display light is gone. after informing my mechanic, i was directed to a specialty shop, that works on radios for vehicles. three seconds into my phone call with them, they let me know they work on up to five ford explorers a day, for this same problem. they said it would cost $125.00 to fix this, they also said ford was aware of this problem and has issued a kit to "fix" these radios. this to me should be a recall. but, as i was informed this "problem" is not a danger to the consumer, so we should pay out of our pockets. i've never experienced any problems like this before, and maybe i'm informing the wrong people. if so, please direct me in the right direction with this complaint. thank you for your time. *la

While at a light driver noticed white smoke coming out of the dashboard where the hazard light is located. air conditioning was then turned off, and after a few minutes the smoke stopped. *ak

Recently purchased 2000 explorer xlt. radio light goes on/off intermittently, sometimes not working for hours! also,when cds are ejected, they are hot to the touch.*ak

While driving the airbag light appeared on the dash and would not go off until the vehicle was shut off. *nlm *ak *ph *nlm

When i bought my 2000 ford explorer xlt 4dr the radio display on the mach rds cd/tape radio did not light up. the dealer said he fixed it and indeed it worked for about five minutes after i drove off his lot. i did some research into this problem and have discovered that it is a common problem with this type of oem radio. supposedly, fixes are available from technicians advertising on ebay or at this internet site: http://www.shareamemory.com/radio/ (the radio pictured at this site is exactly the one i have). i am a qualified electronics technician and discovered the details of the suggested do-it-yourself repair from an internet news group. i followed the procedure to reflow the solder joints on the smt resistors and common grounds on the diplay driver board but it did not fix the problem. i quess i will be sending my radio off for "questionable" repairs from one of those ebay technicians gettting rich off of ford's poor quality radio. this is a known common problem, yet the ford motor company refuses to recognize it as such and make the neceassary repairs free of charge (or even at a reasonable cost).

We purchased this vehicle 1/03 with 39,000 miles on it. 3/03 the idle air control valve went bad and had to be replaced. then 7/03 the entire transmission had to be replaced because slipping from 2nd to 3rd gear. this cost $1,800 to fix. the vehicle only had 43,000 miles on at that time. now it is 1/04 and the truck is back in the shop for an idle problem once again and the vehicle jerks and bucks when going down the road at 35-40 mph. this is a very unsafe situation and ford should be replacing all the iac valves under a recall because there are an abundance of explorer owners who this has happened to around the 39,000 -43,000 miles mark! *ak

My explorer's radio and clock were intermittently shutting off, no they are completely out. took into dealer who seemed quite familiar with the problem, but was unwilling to fix it. gave me the number of some radio repair shop. i didn't go. seems like this is a common defect that ford should fix at no cost. anything i can do? *nlm

Radio lights and clock just went out-will come on when cold---many people are experiencing same problem --ford says replace radio--for $650. people have done this and still have it go out again--radio lights and interior lights should work for more than 2 years. *ak

This exlorer/eddie bauer was leased brand new. i have had nothing but problems beginning with the first week of having it (ie. stalling, shutting off, engine failure, excessive wind noise, window/radio replacement, inaccurate fuel readings etc..). i have been bounced back and forth between the service and sales dept. of the dealship. their favorite answer to a problem is, "we are unable to duplicate consumer concern." hello!!!!, this is why you get paid the big bucks! i am not an engineer or savy with vehicle terminology. however, i think i'm smart enough to know there is a major problem here. i am a single parent who is concerned for myself and child's safety. this has been a nightmare for me and i am reaching out to whomever will listen to my concerns. *ak

My radio lost all the lights to it..the display lights for the radio no longer works. apparently ford knew of this defect as hundreds of owners complained as early as 2001 (one year after the car was sold). i complained and they said i would have to pay for a new radio. seems they should have replaced the radio back when they saw the problem in 2001 while still under warranty.

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