Below you may see the WHEELS components and the number of complaints they received.
Complaint received via e-mail. the front wheel assembly came apart while driving, thus causing another vehicle damage as well. no contact was with thi...
I pulled into a parking space at around 5-10 mph, hit the brakes and the accelerator pedal stuck. the car took of at around 40-50mph jumped a fence a...
My car was running, but placed in park, and i was running to grab something from my home. after i exited the car, i noticed my car was rolling down my...
My tire got a razor blade in it while i was driving. i was unable to switch to my spare after parking in my parking structure because the standard lug wrench included did not fit over the lug nuts. the lug nuts were too big for the lug wrench provided by ford. i had to drive with a flat tire because i was unable to change it to a spare. thankfully i was able to get to a safe place, but i am concerned for the welfare of the people who get a flat tire on a highway or an unsafe area.
I have only owned my pre-owned vehicle for 3 years and have had to replace driver side front bearing 2x's, rear wiper motor twice and now vehicle will stall while in motion and at stops for traffic lights. i have always driven fords and feel that this is something with the assembly line because i learned of another from the same assembly line that had the same problems.
Was driving less than 15mph when suddenly i lost all control of steering on the front passenger side. when i was able to get help after sitting on the side of the road for 16 hours, i was informed that one of the three wheel bearings had snapped. i did a little research and found the recall for the passenger side wheel assembly and bearings. i entered my vin number and it didn't say whether or not it would be fixed. i take pride in my vehicles and keep the maintenance up to date, therefore i can say they this happened due to faulty parts and feel like i should be able to have it fixed.
12/6/19 vehicle has a tire go flat on the road. using the factory wrench to remove the lug nuts discovered the factory wrench does not fit the lug nuts two road service people later car has to be towed for a flat. to lucas ford burlington nj. service writer advisor discuss the issue and informed me that the lug nuts swell up and you unable to remove them this is a huge issue with ford and they are blowing this under the rug. they have informed me that this a maint issue . not exactly this is product issue and a concern that needs to addressed asap. lug nuts are not suppose to swell up from water, to the point you are unable to remove the lug nuts. two road services people and one wrecker later the vehicle was towed to the dealer for which they are cutting off the lug nuts
The passenger side subframe rusted out and corroded causing the subframe to break, resulting in a very unsafe and hazardous vehicle.
Wheel mechanics failed safety inspection. needed to replace both front wheel control bars and right front stabilizer bar. mechanic said unsafe to drive even a 100 miles. mechanic also said this resulted from a design flaw of certain ford models that affected the ford xlss of 2008 and perhaps other late 2008 or 2009 models.
I have a 2013 ford escape. i am buying new tires from the dealership. they informed me that the lug nuts were swollen and needed to be replaced. they also said that the replacement would be no guarantee that this would not happen again and that if i have to replace a tire, the tool that is in my vehicle may be too small. i called ford and was told i am not the first and there is no update. according to the internet complaints, this has been going on since 2015 and ford has done nothing to correct the problem. ford suggested replacement with mcgard lug nuts that are supposedly high quality but may still present a problem. this may be the last ford product i purchase. how can they get away with not correcting the problem. my safety may be at risk if i am on the road and even roadside assistance may not be able to change my tire?
When trying to change a flat tire it was determined that the lug nut wrench would not fit. the tow truck driver, and later the ford dealer service department, confirmed that ford has an issue with lug nuts "swelling' which renders your factory issued wrench unusable. this is a known problem to ford yet they will do nothing about it.
When driving my vehicle the brakes begin to make loud noises then it will slow down as i'm trying to accelerate. then it will pick backup with speed. after which i began to notice a burning smell as if the tires are burning..
On my 2015 ford escape i could not get the lug nuts off to change the tire on 8/9/2019. had to take to mechanic to have lug nuts removed. it appears the lug nut swelled up and the lug wrench that ford supplied with the vehicle did not fit