Below you may see the ENGINE AND ENGINE COOLING components and the number of complaints they received.
This case involves an engine fire to a 2005 ford escape that was being operated under normal conditions in urban driving in the greater atlanta, ga ar...
The suv was purchased new in mid-december 2000. on 9/7/07, i was slowing down, on a downhill slope, to make a right turn when the suv shut itself off...
While driving 15 mph vehicle stalled without warning. loss all power causing consumer to lose control of vehicle. driver injured vehicle totaled. nlm
Tl* the contact owns a 2014 ford escape. the contact stated that the vehicle experienced the same symptoms as listed in nhtsa campaign number: 17v209000 (engine and engine cooling). the vehicle was taken to the dealer (university ford durham, 601 willard st, durham, nc 27701) where it was diagnosed that there was an oil leak that caused the heating system to fail. the vehicle was repaired, but the failure recurred. the vehicle was taken back to the dealer and repaired again, but the failure persisted. the vehicle was not taken back to the dealer for further diagnostic testing and repairs. the manufacturer was notified and did not assist. the failure mileage was approximately 37,225.
Tl* the contact owned a 2002 ford escape. the contact stated that the vehicle caught fire while parked in her driveway. the fire department extinguished the fire and filed a report. the fire department stated that the master brake cylinder and the cruise control cables were melted. the vehicle was deemed a total loss, but was not towed from the contact's residence. the dealer (lithia ford of missoula, 3943 brooks st, missoula, mt 59804) and the manufacturer were called and the contact was awaiting a call back. the contact stated that she had not received notification of nhtsa campaign numbers: 12v005000 (service brakes, hydraulic) and 12v353000 (engine and engine cooling, vehicle speed control). the failure mileage was 145,000. .*bf *tr
Tl* the contact owns a 2013 ford escape. while driving 5 mph, the vehicle overheated and stalled without warning. the contact stated that the vehicle exhibited the same symptoms as listed in nhtsa campaign number: 12v551000 (engine and engine cooling). the vehicle was taken to an independent mechanic, but was not diagnosed or repaired. the dealer was not contacted. the manufacturer was notified and stated that the vehicle was not included in the recall. the failure mileage was approximately 90,000.
Tl* the contact owns a 2014 ford escape. the contact stated that while driving at 25 mph, the vehicle experienced deceleration and loss of engine power. the vehicle occupant saw black smoke emitting from the vehicle. upon inspection of the engine compartment the vehicle occupant saw flames. the vehicle occupant extinguished the fire. the fire department was not contacted. the contact received notification of nhtsa campaign number: 17v209000 (engine and engine cooling) however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the vehicle was towed to courtesy ford where it was confirmed the failure was due to the recall. the dealer confirmed with the contact that the parts were unavailable for the recall repair. the manufacturer was made aware of the failure and were not able to confirm when the parts were to become available. the failure mileage was approximately 92,000. parts distribution disconnect.
Tl* the contact owns a 2013 ford escape. the contact stated that the antifreeze in the vehicle was depleting rapidly. the contact stated that the vehicle was leaking antifreeze. the contact stated that the vehicle exhibited the same symptoms as listed in nhtsa campaign number: 12v551000 (engine and engine cooling). the contact called town and country ford at 205-491-0000, but the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 86,000. *tt updated 10/17/18*jb
Tl* the contact owns a 2014 ford escape. the contact stated that the check engine indicator kept randomly flashing and the vehicle was running hot. an independent mechanic provided a coolant pressure check and found coolant in the reservoir. the mechanic stated that the head gasket was cracked and the compression sensor may need to be replaced. the contact received notification of nhtsa campaign number: 17v209000 (engine and engine cooling). the dealer (north bay ford, 1999 soquel ave, santa cruz, ca 95062, (831) 457-5858) repaired the vehicle, but the failure recurred the next day. the contact also stated that the thermostat was not regulating the heat and the coolant level was fluctuating. the manufacturer was notified of the failure. the approximate failure mileage was 40,992. *bf *tr
Tl* the contact owns a 2014 ford escape. the contact stated that the vehicle was constantly overheating and could not be driven longer than a mile without the failure occurring. the dealer (friendly ford, 660 n decatur blvd, las vegas, nv 89107, 1-888-347-5142) was contacted to schedule a diagnostic testing and repair appointment. the vin was included in nhtsa campaign number: 17v209000 (engine and engine cooling). the manufacturer was not made aware of the failure. the failure mileage was not available. parts distribution disconnect.
Tl* the contact owns a 2014 ford escape. while driving various speeds, the temperature gauge indicated that the vehicle overheated. the contact coasted the vehicle to the side of the road and turned the engine off for a couple of hours. the vehicle was towed to hembrooke ford (1900 hamner ave, norco, ca 92860, phone number: (877) 384-5006) where it was diagnosed that there was no leak in the cooling line. the vehicle was not repaired and the failure recurred. the vehicle was taken back to the hembrooke dealer, but was not diagnosed or repaired because the dealer wanted to charge for a second diagnostic fee. the vin was included in nhtsa campaign number: 17v209000 (engine and engine cooling). the manufacturer was contacted and did not offer assistance. the approximate failure mileage was 59,000.
Tl* the contact owned a 2001 ford escape. the contact stated that the vehicle was included in nhtsa campaign numbers: 12v005000 (service brakes, hydraulic), 12v353000 (engine and engine cooling), and 14v165000 (structure, vehicle speed control). the contact did not receive any recall notifications. the contact stated that the brake lights remained illuminated for an extended period of time. the vehicle was inspected by an independent mechanic. while the vehicle was parked in a residental parking space, a security guard noticed smoke coming from the vehicle. after making a second round, the guard informed the vehicle owner that the vehicle was consumed by flames. the fire department extinguished the flames. a fire report was filed and the contact took pictures. the vehicle was parked and had not been inspected by a dealer or manufacturer. the manufacturer was notified of the failure and stated that they would follow-up in writing, but did not provide a time frame for the recall repair. the vehicle was destroyed. the failure mileage was not available. parts distribution disconnect.
Tl* the contact owns a 2014 ford escape. the contact received notification of nhtsa campaign number: 17v209000 (engine and engine cooling); however, the part needed for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the vehicle was taken to tasca ford (1300 pontiac ave, cranston, ri 02920, phone number: (401) 681-1300), but was not repaired due to lack of parts. the manufacturer was not contacted. the contact had not experienced a failure. vin tool confirms parts not available. updated 12/13/2017 *ln consumer stated she was advised parts not available until end of year 2017 updated 7/24/18*jb *tr