Vehicle does not recognize that the driver side door is closed. the door ajar light stays on, causing the interior light to stay on, and preventing the doors from locking while traveling. the dealership service department stated this is a common problem that requires the latch be replaced. *tr
Tl* the contact owns a 2011 ford edge. the contact stated that after attempting to close the front drivers side door, the door ajar warning light illuminated and the interior lights remained illuminated. the failure occurred on numerous occasions. the vehicle was taken to the dealer, who diagnosed that the door latch failed. the vehicle was not repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 45,000. the vin was not available.
Drivers side door latch mechanism is defective. after closing the door the sensor which detects the door being shut is not activated properly. the instrument panel indicates that the door is ajar. the interior lights stay on until the vehicle is in motion. most seriously however is that while this problem is occurring, the vehicle doors cannot be locked. none of them. a child in the back seat could easily open the doors while the car was in motion. even if the driver pushes the door lock button to engage all 4 door locks, they pop right back open after a few seconds. the remote will also not activate the security system when you are outside the vehicle. the horn chirps twice indicating that the doors are ajar. *js
The door ajar light stays on and interior door locks will not lock. this is not safe when the vehicle is in motion. ford needs to issue a recall. *tt
Driver door ajar warning light remains on when door is securely closed. overhead dome light remains on and doors will not lock while car is in motion. safety hazard with inability to have doors locked while car is in motion. excessive wear on the car battery (recently replaced) with overhead dome lights remaining illuminated for 3 minutes after car is in motion and 10 minutes after while car is turned off. while the issue of the door ajar alarm continues to be on and door latch is defective the car alarm randomly goes off without door manipulation. car alarm has gone off up to 3 times in a day and occurs 4-5 days per week causing disruption in the neighborhood. many complaints have been posted online regarding this issue of a defective door latch that warrants a recall on ford's behalf due to potential safety concerns. children could open the door of the backseat while the car is in motion due to the inability to lock the doors. *tr
Door ajar light stays on when doors are closed. doors wont lock while driving. hazard when children are in the vehicle. slamming door 10 times wont help. have to manually lock door when exiting car. alarm wont work if door wont lock. *tr
Tl* the contact owns a 2011 ford edge. the contact stated that the door sensors were malfunctioning and the doors would lock independently. the failure was recurring over a three month period. the vehicle was not taken to a dealer. the vehicle was not repaired. the manufacturer was not notified of the problem. the approximate failure mileage was 54,467.
The drivers door ajar warning light remained illuminated. the doors are unable to lock. sometimes the light will go off while driving and the doors will lock, but sometimes it will come back on and the doors will unlock again. *tr
Tl* the contact owns a 2011 ford edge. the contact stated that the driver's door ajar warning light remained illuminated. the contact mentioned that occasionally the drivers door was able to be locked however the door unlocked independently when the vehicle was in motion. the vehicle was not repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 47,000 and the approximate current mileage was 65,000.
Tl* the contact owns a 2011 ford edge. the contact stated that the door handle inside of the driver's door fractured. the vehicle was taken to the dealer for inspection. the vehicle failure was not diagnosed or repaired. the manufacturer was notified of the incident. the approximate failure mileage was 35,538. updated 12-30-13 *bf
Tl* the contact owns a 2011 ford edge. the contact stated that the automatic door system was defective and would read that the door was open when it was closed, and read that the door was closed when it was opened. as a result, the automatic door lock system would not engage. the vehicle was not taken to the dealer for inspection or repairs. the manufacturer was made aware of the failure. the failure and current mileage was 36,000. updated 12/20/*cn the dealer replaced the door latch. updated 12/16/13
Tl* the contact owns a 2011 ford edge. the contact stated that while attempting to lock the doors, the door locks failed to stay lock and unlocked without manual force. the vehicle was not repaired and the manufacturer was notified. the approximate failure mileage was 49,000. updated 11/12/13*cn the consumer stated the driver ajar light stayed on constantly. therefore, the doors would not lock. also, the interior lights remained on after the vehicle was turned off. updated 11/19/13
Tl* the contact owns a 2011 ford edge. while driving at various speeds, the interior lights illuminated continuously and the door ajar warning indicator illuminated although the doors were not open. the contact stated that the interior lights remained illuminated over night. as a result, the battery died. while operating the vehicle, the doors failed to lock. the vehicle was taken to a dealer. the technician diagnosed that the front and rear driver side door latches failed and needed to be replaced. the vehicle was not repaired. the manufacturer was made aware of the failure. the failure mileage was approximately 46,000.
Driver side door latch is not recognizing that the door is shut. keeps saying door is ajar when it is clearly closed. as a result, i have to disconnect my battery every time i exit the vehicle to keep my battery from dying since the interior light stays on. when driving, the car door does not lock, the interior light stays on and the warning indicator incessantly beeps. also, the awd went out on the vehicle in the middle of heavy traffic, causing me to have to stop in the middle of the road because i obviously couldn't accelerate. this has happened multiple times. i took the vehicle to ford 3 weeks ago and they stated they couldn't find anything wrong with the car, however, not even a week later, it did it again. i, two days ago, had my car towed to the same ford dealership, where they are now replacing the throttle body. i have a 14 month old child, and the 4 times this has happened, he has been in the car. i have read online that i am not the only one this has happened to, yet there are no recalls for this make and model. disappointed and irritated! *jb
The door ajar light has been coming off and on even when the door is shut. sometimes 5-10 closings will shut the door ajar light off. most of the time my door ajar light stays on. which keeps my interior lights on at nighttime. also not sure my car locks completely as the car honks twice quickly when i try to lock using the wireless locking device. very frustrating, and for the money they charge for ford cars, don't think this should be a problem. have searched the internet and found out this is a common problem that can cost up to $300 at dealerships to fix, and cheapest i have found is $85.00 to buy part from ford and try to fix it myself. *js
Tl* the contact owns a 2011 ford edge. the contact stated that the front driver side door open warning light illuminated. in addition, the contact stated that the all four doors failed to lock when the vehicle was operated. the vehicle was taken to a dealer, where it was diagnosed that the front driver side door sensor needed to be replaced. the vehicle was repaired; however, the failure recurred. the manufacturer was notified of the failure. the failure mileage was 40,000.
Tl* the contact owns a 2011 ford edge. while driving at various speeds, the front driver side door open warning light illuminated. as a result, the contact discovered that the front driver side door failed to latch. the vehicle was taken to a dealer where it was diagnosed that the latch needed to be replaced. the vehicle was repaired, but the failure recurred. in addition, when the vehicle was taken in for inspection, the technician discovered that the brake booster needed to be replaced. the vehicle was repaired. the contact also stated that after the vehicle was repaired, while driving at an unknown speed, the brake pedal became difficult to engage without warning. the vehicle was taken to a dealer where it was diagnosed that the brake booster needed to be replaced. the vehicle was repaired. the manufacturer was notified of the failures. the failure mileage was 5,000.
2011 ford edge, i am the first owner and bought this car new. at approx 2000 miles after the 36k mile warranty expired the drivers door latch switch is messed up. the door will be shutand the system still shows it ajar which causes the interior light to stay on for 5 plus minutes. even while driving the door closed and no warnings the switch will malfunction at night and cause the interior (white) lights to come on. this is a hazzard at night (safety)!!!! i have contacted the local ford and they give me the run around and do not want to cover their defect!! there are more than 7 documented cases on here and even my service advisor said that these year and model are notorius for this problem but ford does not cover! service manager said he has never heard of it (bs). bottom line.... if you will not cover your product i will not buy your cheap product!! looks like toyota will get my business from now on since they cover their product !! this is a safety issue especially for night driving and battery life (stranded on road). *tr
Tl* the contact owns a 2011 ford edge. the contact stated that the driver side door would not latch from the inside. the vehicle was not diagnosed or repaired. the failure recurred. the manufacturer was not notified of the failure. the approximate failure mileage was 42,795. updated 09/14/15*lj
The drivers side front door latch sensor is faulty, thus the door ajar light stays illuminated. as a result, doors won't lock and cab lights stay on. this is a safety concern because children in the back can open the door freely. ford has identified the problem with a tsb 14-0083 although will not recalled. ford serviced the vehicle and replaced the latch in 2013. problem has returned and lafayette ford won't replace again. *tr
My door locks on the driver's side of my 2011 ford edge limited model are malfunctioning. when you try to unlock the door either with the touch door sensors or the remote, the locks sounds like a machine gun. also, sometimes the door will not lock. when ford went in to replace the locking mechanism, they found out my driver's side window is starting to crack from the bottom up, so they have had my car at least a week now waiting on the glass, which is apparently an issue that is occurring on all of these ford edge vehicles. *tr
The drivers door indication is that it is "ajar". the door is fully closed, but electrically the switch indicates that the door is ajar causing the doors to remain unlocked no matter what you do. the interior lights remain on at low speeds making it difficult to see out of the vehicle at night. and due to the doors being unlocked, the rear doors can be opened by children while the vehicle is in motion. the doors are not locked making it easy for someone to approach and open your doors. this situation is extremely concerning. my vehicle was fixed once at 42k miles and is now in need of repair again. in addition to this being a safety issue it is also not covered by the manufacturer and is over $300 per repair. *tr
Tl* the contact owns a 2011 ford edge. the contact stated that the lift-gate lock malfunctioned. as a result, all of the lights in the vehicle were erroneously illuminated. the vehicle was taken to the dealer who advised the contact that there were no recalls related to the failure. the vehicle was not repaired. the manufacturer was made aware of the problem. the failure mileage was 39,000.
Tl* the contact owns a 2011 ford edge. the contact stated that the door ajar warning light illuminated even though all the doors were closed. as a result, the contact was unable to lock the doors. the interior dome light remained illuminated and caused the battery to drain. in addition, the contact stated that the brake pedal was depressed, but failed to function. the contact had to pump the brake pedal in order to stop the vehicle. the dealer diagnosed that the brake booster needed to be replaced. the vehicle was repaired per a voluntary recall by the manufacturer; however, the failure recurred. the dealer diagnosed that the door latch and sensor needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failures. the failure mileage was 30,000.
Door ajar light stays on. this causes all dome lights to stay on, at night impairs vision when backing up. makes driving very unsafe for first few yards, dome and map lights then go off. this is very unsafe and i have had one latch replaced. now another is doing it. ford dealer refused to fix it again, will cost about $300.00 each time. i feel ford has know of this problem for some time and should fix all doors on models affected, or find solution to having lights stay on instead of just the warning light. i'm going to tape over my map lights until trade in, and will not buy another ford product if they don't provide a safe solution at their cost. ...updated 07/30/15 *bf updated 9/23/15 *js
Tl* the contact owns a 2011 ford edge. once the contact entered the vehicle on the driver's side, the door ajar warning light illuminated and would not dim. the contact stated that the door sensor was replaced twice by the dealer, but the failure recurred several times since. the failure occurred when the vehicle was in motion and while parked. the manufacturer was notified of the failures. the failure mileage was 45,000.