Tl* the contact owns a 2011 ford edge. the contact stated that the door ajar warning light was illuminated. the contact became aware that the driver's door outer door handle was fractured. the contact modified the door handle with duct tape to be able to lock and unlock the door. the contact received notification nhtsa campaign number 10v516000 (latches, locks, linkages) however, the fractured door handle was not covered. the failure mileage was 83,000.
Tl* the contact owns a 2011 ford edge. the contact stated that the door ajar warning indicator illuminated and drained the battery. the vehicle was taken to medved ford (1404 s wilcox st, castle rock, co 80104, (303) 688-3137) where it was diagnosed that the rear driver's side door was faulty and the door latch needed to be replaced. the vehicle was not repaired. the contact stated that the front driver's side door latch was previously repaired. the manufacturer was notified of the failure and stated that no recall was associated with the vin. no further assistance was provided. the failure mileage was 110,000. *tt updated 8/20/18*jb
Tl* the contact owns a 2011 ford edge. upon starting the vehicle, the door ajar warning indicator illuminated and chimed. the contact attempted to lock the doors, but the locks failed. the dealer diagnosed that the latch malfunctioned. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 80,000. the vin was unavailable.
Tl* the contact owns a 2011 ford edge. the contact stated that the driver's door failed to latch and remain closed. the door ajar warning indicator illuminated. the local dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer stated that the vehicle was not included in a recall and referred the contact to nhtsa. the failure mileage was 110,000.
Tl* the contact owns a 2011 ford edge. the contact stated that the door ajar sensor was illuminated. the vehicle was taken to the dealer where it was diagnosed that the rear driver side door latch failed and needed to be replaced. the manufacturer advised the contact to file a complaint with nhtsa. the failure mileage was approximately 121,000.
Tl* the contact owns a 2011 ford edge. the contact stated that while driving at any speed, the driver side door remained open and the door ajar warning light illuminated. the failure was not diagnosed. the manufacturer was made aware of the failure and stated that the failure was covered by the warranty. the failure was not remedied. the failure mileage was approximately 49,000. the vin was not provided.
Tl* the contact owns a 2011 ford edge. the contact stated that the driver's door ajar warning indicator illuminated. the contact stated that the failure was intermittent, but eventually evolved to a consistent failure. the vehicle was taken to the dealer where it was diagnosed that the door latch was defective and needed to be replaced. the vehicle was repaired. the manufacturer was not notified of the failure. the failure mileage was 77,100. the consumer requested a non-takata replacement for the airbag recall. updated 08/10/2017*js
Tl* the contact owns a 2011 ford edge. the contact stated that the door latch on the front drivers side failed to lock properly. the vehicle was taken to a dealer where it was diagnosed that the door latch needed to be replaced. the vehicle was not repaired. the manufacturer had been notified of the failure. the failure mileage was 104,500.
Tl* the contact owns a 2011 ford edge. the contact stated that the door ajar warning indicator remained illuminated even with all the doors closed. in addition, the door did not remain locked after being locked using the key fob. the contact also experienced excessive battery drain due to the failure. the contact had poor visibility due to the warning indicator being illuminated until the vehicle was operated between 25-30 mph. the vehicle was taken to the dealer where it was diagnosed that the latch assembly was defective and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was approximately 65,000.
Tl* the contact owns a 2011 ford edge. the contact stated that the driver's side door caused the door ajar indicator to illuminate, although the door was closed. in addition, the interior lighting remained illuminated and the doors would not lock. the vehicle was taken to the dealer where it was diagnosed that the latch assembly was defective and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was approximately 74,000.
Tl* the contact owns a 2011 ford edge. the contact stated that the dome light failed to turn off, which drained the electrical power. in addition, the door ajar warning indicator illuminated intermittently when the door was closed. the independent mechanic who sold the vehicle to the contact did not perform diagnostic testing. the dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure and the contact was waiting to determine if there was a manufacturer campaign to service the vehicle or a solution to prevent the failure. the approximate failure mileage was 49,000.
Tl* the contact owns a 2011 ford edge. the contact stated that the warning light for the driver's door was illuminated, which indicated that the door was not locked despite the locks being activated. the interior lighting also remained illuminated due to the failure. the vehicle was not diagnosed nor repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 70,000.
Tl* the contact owns a 2011 ford edge. when parking and exiting the vehicle, the dome light and door ajar warning indicator remained illuminated and would only go off when the vehicle was shifted into drive. the dealer diagnosed that the door latch needed to be replaced, but was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 65,000.
The door latch sensor in the drivers door is malfunctioning. shows a door ajar warning on instrument cluster when door is actually closed tight. this warning indication prevent the doors from locking when driving. big safety issue! it also causes interior light to stay on, and night time driving with that interior light glare is a safety issue. the dome lights have also stayed on when parked, causing the battery to go dead. this issue first was noticed 7/10/16 and continues intermittently each time the vehicle is driven. *tr
Tl* the contact owns a 2011 ford edge. the contact stated that the front driver's side door ajar warning light illuminated whether the door was closed hard or softly. while traveling 10 mph, the contact stated that the automatic locking feature failed. the contact also stated that the warning light illuminated, causing the battery to deplete. the approximate failure mileage was 55,000.
Tl* the contact owns a 2011 ford edge. when starting the vehicle and driving off at approximately 10 mph, the doors would not lock and the warning light illuminated. the front passenger door and the rear passenger door was open and the interior lights remained illuminated. the battery was drained. the vehicle was taken to be diagnosed and repaired. the mechanic stated that both sensors required latch replacment. the approximate failure mileage was 72,993.
Tl* the contact owns a 2011 ford edge. after entering the vehicle on the front passenger side, the door ajar warning light illuminated. the contact reopened and closed the door, but the light remained illuminated. the vehicle was not diagnosed nor repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 98,000. the vin was not provided.
Tl* the contact owns a 2011 ford edge. when the vehicle was started, the front driver side door warning indicator remained illuminated. the vin was not included in nhtsa campaign number: 10v516000 (latches/locks/linkages). also, while driving various speeds, the vehicle hesitated and a loud sound was heard. the vehicle was not diagnosed or repaired. the manufacturer was not notified. the failure mileage was 51,000.
Tl* the contact owns a 2011 ford edge. while the vehicle was parked, the door ajar warning light remained illuminated. the interior dome light remained illuminated also. the vehicle was taken to a dealer where it was diagnosed that the door switch and the door latch needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 66,000.
Tl* the contact owns a 2011 ford edge. when the ignition was turned to the on position, the passenger door ajar warning indicator illuminated. the contact had to exit the vehicle and slam the front passenger side door in order for the warning indicator to turn off. while driving at various speeds, the passenger door ajar warning indicator illuminated and all the interior lights illuminated. the vehicle was not taken to a dealer. the manufacturer was not made aware of the failure. the failure mileage was approximately 76,500.
Tl* the contact owns a 2011 ford edge. the contact noticed that the door ajar warning indicator illuminated intermittently. the vehicle was taken to the dealer where it was diagnosed that the latch on the front driver's door needed to be replaced. the vehicle was not repaired. the vehicle was previously repaired, but the failure recurred. the manufacturer was not notified of the failure. the vin was unknown. the approximate failure mileage was 136,000.
Tl* the contact owns a 2011 ford edge. while driving at any speed, the rear driver side door dome light remained illuminated due to the faulty door latch. the vehicle was not diagnosed nor repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 85,000.
Tl* the contact owns a 2011 ford edge. the contact stated that the driver's side door failed to latch correctly and the door ajar warning indicator illuminated. the vehicle was taken to a dealer where it was diagnosed that the door latch sensor was malfunctioning and needed replacement. the vehicle was repaired, but the issue persisted. the vehicle was taken back and forth to the dealer several times. the manufacturer was not made aware of the failure. the failure mileage was unknown.
Tl* the contact owns a 2011 ford edge. after starting the vehicle, the passenger side door ajar warning light illuminated and the doors failed to lock. due to the failure, the battery was completely drained. the vehicle was taken to the dealer. the technician diagnosed that the door latch wire harness needed to be replaced. the remedy failed to repair the failure. as a result, the door latch needed to be replaced. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 39,948.
Tl* the contact owns a 2011 ford edge. the contact stated that the driver side door caused the door ajar light to illuminate although the door was closed. in addition, the interior lighting remained illuminated and the doors would not lock. the vehicle was taken to the dealer where it was diagnosed that the latch assembly was defective and needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was approximately 98,000.
Tl* the contact owns a 2011 ford edge. the contact stated that the front driver side door open warning light repeatedly illuminated. in addition, the contact stated that all four doors failed to lock when the vehicle was being operated. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was 77,517.
Tl* the contact owns a 2011 ford edge. while driving at any speed, all four doors unlocked and the interior lighting remained illuminated. in addition, the door ajar warning indicator illuminated. the vehicle was taken to the dealer (shamaley ford in el paso, tx), but the cause of the failure could not be diagnosed. the manufacturer was made aware of the failure and referred the contact to nhtsa. the failure mileage was approximately 40,000.
Tl* the contact owns a 2011 ford edge. the contact stated that the driver's side door sensor remained illuminated causing the vehicle doors not to be able to lock and the interior lights illuminated on and off, draining the battery. it was diagnosed that the sensor and the door latch needed to be replaced. the manufacturer was made aware of the failure. the failure mileage was 59,000. the vin was not available.
Tl* the contact owns a 2011 ford edge. the contact stated that the door latch assembly failed. the failure caused the door ajar light to illuminate and prevented the doors from locking. when the contact attempted to force close the locks, they popped back up. the manufacturer stated that the failure was located within the front driver side door on the master switch. the manufacturer further stated that the door latch assembly was not under warranty. the failure mileage was 40,000.
Tl* the contact owns a 2011 ford edge. while in park, the contact closed the front driver side door; however, the door failed to automatically lock and the interior dome light remained illuminated. the door ajar warning light also illuminated. the failure recurred on number of occasions. the vehicle was taken to a dealer who was unable to diagnose or repair the vehicle. the manufacturer was not notified of the failure. the failure mileage was 50,000. updated 09/18/15*lj
Tl* the contact owns a 2011 ford edge. the contact stated that the door latch assembly malfunctioned without warning. the contact stated that the failure prevented the doors from locking and unlocking. the vehicle was taken to a dealer where it was diagnosed that the door latch needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the approximate failure mileage was 22,000.
Faulty door latch, causes the door open warning light to stay on. had to have the latch replaced two years in a row. *tr
Tl* the contact owns a 2011 ford edge. the contact stated that the door ajar warning light and dome light illuminated continuously. the contact mentioned that the doors failed to lock while the vehicle was in motion. the failure recurred several times. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the failure mileage was unknown.
Tl* the contact owns a 2011 ford edge. the contact stated that the door ajar light continued to illuminate after the door was securely closed. the vehicle was taken to the dealer. the technician diagnosed an unknown sensor in the door failed. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 24,000. updated 4/16/15*cn the consumer stated the door ajar light illuminated on the dash and would not go out, the interior overhead light also stayed on and the doors would not lock while driving. updated 04/21/15*jb
Tl* the contact owns a 2011 ford edge. while driving at various speeds, the interior lights remained illuminated and the passenger and driver side door ajar warning indicator illuminated on the instrument panel. the contact stated that the doors would not lock. the vehicle was taken to the dealer, but the details of the diagnosis could not provided. the vehicle was not repaired. the manufacturer was made aware of the failures. the failure mileage was 71,000. the vin was not available.
Tl* the contact owns a 2011 ford edge. the contact stated that the door ajar indicator remained illuminated after the doors were closed. as a result, the interior lighting remained illuminated and the automatic locks malfunctioned while driving. the vehicle was taken to the dealer but no diagnostic testing was performed. no repairs were made to the vehicle. the manufacturer was not made aware of the failure. the failure mileage was 55,299.
Tl* the contact owns a 2011 ford edge. the contact stated that while driving at approximately 30 mph, the door latch indicator fractured, the dome lights would not shut off, and the doors would not unlock. the failure recurred on multiple occasions. the vehicle was not repaired or diagnosed. the manufacturer was not notified. the vin was invalid. the approximate failure mileage was 65,000.
The door latch sensor malfunctions causing the instrument panel to announce that the door is ajar even though all four doors are shut correctly. if you cannot make the message go away by reopening and shutting the door, then the doors will not lock once the vehicle is in motion and the dome lights will remain illuminated. also, the biggest danger is that the latch can malfunction while driving causing the doors locks to unlock while driving at high rates of speed. this is concerning given that my daughter rides in the back seat. this has caused battery to be drained. *tr
The drivers side door locking latch indicates the door is still open when in fact the door the closed. the dome lights will not shut off, all doors will not automatically lock when put into drive. the door has to repeatedly slammed for the sensor to realize it's closed. *tr
The drivers door is closed but the switch indicates open so the doors do not lock; the dome lights stayed on when driving after dark and made it difficult to see. also, the dome lights stayed on and ran the battery down overnight. *tr
Tl* the contact owns a 2011 ford edge. the contact stated that the doors failed to lock while driving at various speeds. in addition, the door ajar warning light remained illuminated. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 38,000.
Tl* the contact owns a 2011 ford edge. the contact stated that the door ajar warning indicator illuminated when all the doors were closed. the interior lighting illuminated and caused the vehicle's battery to lose power. the failure occurred on multiple occasions. the dealer stated that the electronic sensor on the door latch needed to be replaced. the vehicle was not repaired and the manufacturer was notified of the failure. the approximate failure mileage was 50,000.
Tl* the contact owns a 2011 ford edge. while driving various speeds, the driver's door ajar warning indicator illuminated. as a result, all the doors failed to automatically lock. the vehicle was taken to the dealer where it was diagnosed that the front driver's door latch needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the vin was not included in nhtsa campaign number: 16v643000 (latches/locks/linkages). the failure mileage was 130,000.
Tl* the contact owns a 2011 ford edge. the contact stated that the door ajar indicator remained illuminated and the automatic door lock system failed to function properly. also, the contact mentioned that the failure caused the dome light to stay illuminated while the vehicle was in motion. the failure occurred daily. the vehicle was taken to a dealer. the technician was unable to diagnose or repair the vehicle. the manufacturer was notified of the issue. the failure mileage was 29,513.
Tl* the contact owns a 2011 ford edge. while the vehicle was parked, the door ajar warning light illuminated even though all the doors were closed. the failure recurred on numerous occasions. the vehicle was taken to a dealer where it was diagnosed that the door latches needed to be replaced. the vehicle was repaired. the manufacturer was notified of the failure. the failure mileage was 36,000.
At first, about a week or so ago, door lock sensor indicated right front door not closed. warning appeared on dash. automatic locking at 10 mph ok happened for a while, but within past few days, auto lock does not happen. in fact, if door locked manually after starting, all doors automatically unlock within seconds--whether vehicle parked or in motion (with ignition on). in short, locking doors is not possible and all doors are unlocked while driving. locking doors is only possible when vehicle is parked and motor is off. *tr
Driver door latch reports door ajar when door is closed. this prevents doors from being locked while moving. this causes dome lights to stay on after parked and inability to use touch lock features. *tr
It seems the door latch is defective as many edge owners have had this issue. the "door ajar" light comes on & you have to open & close the door to resolve it. after several occurences, it does not go off by simply opening & closing the door. *tr
The door latch switch is faulty and the door ajar light will not go out on the instrument panel. apparently ford refuses to recall the product. i believe this could lead to a dangerous situation if the door is really ajar and the door could open, drain the battery and when the door switch is malfunctioning, it states that the door is ajar and the doors will not lock. *tr
The door latch sensor malfunctions causing the instrument panel to announce that the door is ajar even though all four doors are locked correctly. if you cannot make the message go away by reopening and shutting the door, then the doors will not lock once the vehicle is in motion and the dome lights will remain illuminated. also, the biggest danger is that the latch can malfunction while driving causing the doors locks to unlock while driving at high rates of speed. this is concerning given that my son rides in the back seat. *tr