We have classified the 418 complaints from 2008 Ford Edge about AIR BAGS into the following categories.
Takata recall safety recall notice 16s26/nhtsa recall 16v-384 i have contacted el cajon ford, (where i purchased a new ford edge in 2008), several times since july, 2016, to have the unsafe airbags replaced. those contacts were a result of an important safety recall letter from the ford motor company, received in july 2016. each time, i was told there were no airbags available yet. as of today, 11/7/17, the dealer's service representative again stated that ford still has not identified a substitute for the defective takata airbags, nor has ford made any airbags available to the dealership for the takata replacement. i am very concerned about the safety of front seat passengers in my 2008 ford edge. also, it is my understanding that i cannot sell my vehicle until the recalled airbags are replaced. this has created a financial hardship for me, as i have been unable to replace the edge with a more mileage-efficient vehicle..
Takata recall and 3 letters from ford warning me about passenger side airbag and one letter from takata about class action suit against takata. metal fragments from ruptured airbag could cause serious injury or death and already has! ford's solution "don't let anyone ride in passenger side!"! this is not acceptable!!!
Takata recall - received first notice july 2016- still waiting. i am in zone b but 5 minutes away from south carolina. thia area 28722 nc should be same as zone a, same humidity, and temperatures. it is like playing russian roulette every time i have to drive. i have under 50,000 miles on this vehicle. according to trial transcripts ford knew of the danger in 2005, why were ever allowed to put these vehicles on the market? shareholders that is the reason and the vehicle owners be [xxx]. i missed the window of "lemon law" because they should have notified me years sooner than 2016! information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).
I received a notice of takata recall 1 year ago that stated i would be contacted when a replacement was available. no contact yet.
Tl* the contact owns a 2008 ford edge. the contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Takata recall service at earnhardt ford chandler az has been contacted several times since original recall letter was received july 2016, and we have been advised each time they still do not have the parts to fix our vehicle from this recall. last contact was november 2017.
Takata recall - notice sent july 2016 - states passenger airbag, if inflated may cause serious injury and/or death! almost november and no parts available to fix! will not carry a passenger in my car until fixed!! what is date of repair???
Takata recall
Takata recall. i have been contacting the dealership for a replacement. i have been told by ford dealership in harvard that they don't have parts. i have been calling for over a year and still don't have this resolved.
Safety recall 16s26/nhtsa recall 16v-384. july 2016 letters were sent to ford edge owners. the letter states, "the motor company has decided that a defect which relates to the motor vehicle safety exsists in you vehicle, with the vin shown above." i contacted my local ford delear on february 2, 2017 to get status as to when this proble would be taken care of and was advised that they were still waiting for ford motor company to give them the ok to fix the problem as of that time they had not heard from them. it is not april 2017 as my vehicle still has an issue. i need help resolving this problem.
After over 2 years i haven been able to get my airbag replaced even thought it was to be replaced by the end of september 2018. the dealer ship i'm working with continues to help me. ford co. sent me a letter telling me i was entitled to a free rental until my car has been replaced. the refuse to help me with this also saying this process takes several weeks to get me into a rental. it has now been 2 weeks since i requested a rental and they continue to give the runaround hoping i will give up. can the ntsb help me?
Takata recall: i received a recall notice in july of 2016 and have not received any further communication as of october 2017. this safety issue has not been addressed at all in 15 months!
Tl* takata recall. the contact owns a 2008 ford edge. the contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. coccia ford lincoln inc (577 e main st, wilkes-barre, pa) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. vin tool confirms parts not available. *tt consumer stated 1. first notified of safety recall notice 7-18-2016. 2. 12/19/2017 notified repair been delayed and i will be notified spring. updated 10/1/18*jb
Takata recall. not able to get replacement. we are concerned about possible dangers in case of a frontal collision.
Tl* the contact owns a 2008 ford edge. the contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. matthews ford in broken arrow, oklahoma was made aware of the recall and stated that the parts were unavailable. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
I received a recall notice for the passenger side air bag inflator of this vehicle in july 2016. in december 2017 i received another letter stating that parts were still not available and would not be available until at soonest the spring of 2018. ford recommended not letting anyone sit in the front passenger seat until repairs were made. are they @#$%& kidding? this is an entirely unacceptable response and a ridiculous suggestion. a response timeline of two years for a potentially deadly situation and a suggestion that makes the car almost unusable is not acceptable. i wish to file the most strenuous complaint possible.
Takata recall we received notification of a takata passenger side front airbag recall from the ford motor company in july of 2016. we were told by our local dealer that no airbags were available. we have checked multiple times in the time since then and have been told repeatedly that no airbags are available. last year we were told the airbags were expected in the final quarter of 2016. we have been informed that the airbags are still not available as of 10/2017. a call to the ford motor company in 11/2016 was answered with just drive your vehicle and we will let you know when airbags are available. we really wish to have this airbag replaced before someone gets injured. waiting over a year to have this replaced seems like an unreasonable length of time to wait for this repair.
Tl* takata recall. the contact owns a 2008 ford edge. the contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. wyatt johnson ford in nashville, tennessee was made aware of the recall and stated that the parts were unavailable. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available. *tt
Takata recall received letter july 2016 stating "on your vehicle the frontal airbag may rupture in the event of a crash necessitating airbag deployment. a reptured inflator may result in metal fragments striking vehicle occupants causing serious injury or death." i have called the dealership where i bought my car and where i get my car serviced once a month since july of 2016 and spoken with mike romano when he will take my call. richmond ford lincoln. 4600 west broad street. i have been mislead, lied to, calls not returned as promised. for fifteen months i have an expensive vehicle in which the passesnger side cannot be used. to do so would be like playing russian roulette with someone's life. i need as i have for the last 15 months for my car to be repaired and someone to take this very scary recall seriously.
Takata recall not fixed. dealer said no parts received recall july 2016
Takata recall, it has been almost 2 years since we were notified of recall and we still haven't had our car fixed. this is unacceptable. the safety of my family is at risk. this issue needs to be addressed immediately.
Letter from senator coryn on behalf of constituent regarding recall on the front seat passenger airbag on his 2008 ford edge suv. *ld *js
Takata recall was notified of the airbag recall by letter from the ford company dated july 2016. i contacted the dealership and on numerous occasions they have told me that they were still waiting on parts.
Tl* the contact owns a 2008 ford edge. the contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Takata recall cannot get replacement parts. very dangerous.
Takata recall: hello, i am submitting my second complaint on behalf of my daughters car which has a passenger seat air bag recall. i keep seeing on nbc nightly news as well as others that the cars that will be getting air bags replaced first are those in the south where its hot and humid. this weather is not good for these recalled air bags. well my daughter goes to college in gainesville florida where its 100 degrees and 90% humidity in the summers. she has already spent a summer up there with the recalled air bag and is going to spend another summer there working. we are very concerned for her safety as well as her young adult passengers. college students always have multiple passengers in their cars and this worries me so much. the safety of her friends is in jeopardy. just because its her car doesn't mean she is not a passenger in her own car. there are many times someone else was driving and she is now the passenger. please, please, please see what you can do to expedite the repair of the passenger air bag in her car. she lives in an area that is supposed to have these air bags already repaired. this coming july will be 1 yr since we received the recall letter. i am afraid that a law suit will be coming when someone gets injured as i have submitted multiple complaints as well as many many phone calls to ford and nhtsa. it should not be taking this long especially where the car is. i hope to be receiving the letter in the mail that her new air bag is ready to be installed and to take it to the nearest ford dealer. thank you very much for hearing me.... sincerely, a very worried father for her daughters safety. *tr
Takata recall - i have received a recall notification letter from ford, dated july 2016. since then despite my frequent checks with the dealer, i am always told that the parts are not yet available for a fix/ replacement. my daughter is now driving this vehicle. i am afraid it is not safe.
Takata recall--i was sent a recall notice #16v-384 in july of 2016. the vehicle is not to have any passengers in the front passenger seat because of metal fragments which can cause serious injury. i have called many times about the fix and have been told the next quarter they will have the repairs. that quarter goes and it will be in the next quarter. it has now went almost 2.5 years. it makes the vehicle not very useful when you can't use the front passenger seat. ford needs to get this resolved. i have been very patient.
Original notice sent july 2016 (16s26) - received 2nd recall notice dated december 2017 for passenger side (takata) airbag issue that could cause death or injury & advising not to sit on passenger side. parts not available until sprig 2018 - now we have heard nothing and this is an inconvenience that goes beyond ridiculous. looked up on your site and no airbag recall info.
Recall notice was july 16 cant replace till june 17...thats nearly a year! wth
The nhtsa says vehicles are being prioritized based on the likelihood of danger. factors include the age of your car and where you live. this is due to the fact that there's a link between malfunctioning air bags and long-term exposure to heat and high humidity. i am in zone b but i am a 5 minute drive from south carolina. so my question is does that mean because i am 5 miles from south carolina, is my faulty airbag safer than the vehicles with the faulty takata airbags in sc, zone a ? i first received notice july, 2016. now ford has rented me a vehicle (sardine can) because they don't know when replacement parts will be available. the fact that they knew long before this vehicle was available for sale that the airbags were unsafe, is tantamount to criminal negligence. if they aren't called to task they will continue endangering lives in order to increase the value of their stock. made in america used to mean something, not anymore. at approximately 20,000 putting the car in drive or reverse it makes some clunking noise and hesitates before it engages. on an incline the car rolls back and you have to work gas and brake together, this is a automatic, not a stick shift. at 71 i do not appreciate that ford has been playing russian roulette with the lives of my mom, daughter, granddaughters & great grandchildren, this vehicle hasn't been safe from the day it rolled off the assembly line.
Tl* takata recall. the contact owns a 2008 ford edge. the contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. weber ford granite city (3465 progress pkwy, granite city, il) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. vin tool confirms parts not available.
I was notified by ford in july of 2016 that there is an existing recall of the defective passenger frontal airbag inflator in my vehicle. i immediately notified my local ford dealership, peacock ford (formerly known as don reid ford), where the car was purchased to schedule the repair and was informed that the parts were not available. since that time, i have made repeated phone calls to the same ford dealership to remedy the life-threatening situation that i have been faced with on a daily basis as i drive my vehicle.
Ford recall letter 7/16 re; passenger side air bag inflator. call to dealership 10/16. still not available. ford recall letter 12/17 re: same issue. stated still not available. letter requested passenger seat be unoccupied till parts become available. this recall is now 21 months old and i'm not supposed to carry a passenger in the front seat 'till parts are available!!!!! inexcusable lawyer speak to cover ford for any damages brought on by faulty air bag inflator.
Tl* takata recall. the contact owns a 2008 ford edge. the contact stated that nhtsa campaign number: 16v384000 (air bags) exceeded a reasonable amount of time for repair. the contact received the recall notification in july of 2016. the dealer (jp chevrolet/ motors inc., 3675 frontage peru, il 61354 and spring valley ford, 2 joseph ruva dr, spring valley, il 61362) stated that the parts were unavailable for the repair. the manufacturer was not contacted. the contact had not experienced a failure. vin tool confirms parts not available.
Tl* takata recall. the contact owns a 2008 ford edge. the contact received notification of nhtsa campaign number: 16v384000 (air bags) for the front passenger inflator. the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified. the contact had not experienced a failure. vin tool confirms parts not available.
Tl* the contact owns a 2008 ford edge. the contact received a recall notification for nhtsa campaign number: 16v384000 (air bags); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer (el centro motors in el centro, california) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was not made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Tl* takata recall. the contact owns a 2008 ford edge. the contact received notification of nhtsa campaign number: 17v024000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. feduke ford lincoln (2200 vestal pkwy e, vestal, ny 13850, (607) 754-5533) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. vin tool confirms parts not available.
Tl* the contact owns a 2008 ford edge. the contact received notification of nhtsa campaign number: 16v384000 (air bags). the part to do the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the local dealer (frontier ford 3701 stevens creek blvd, santa clara, ca 95051) confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and was not able to confirm when the parts would be available. the contact had not experienced a failure. vin tool confirms parts not available.
My largest complaint is that my father who owns a 2008 dodge dakota got the very same recall and has had his fixed and replaced in a timely manner. my vehicle however seems to be setting on the back burner awaiting this fix since my initial letter was received. it will be 2 years in july that i have been waiting for this fix to happen and i refuse to, or cannot, park my vehicle as it is my only form of transportation. therefore my passengers, as well as my own, life is on the line because of this serious snafu.
Tl* takata recall. the contact owns a 2008 ford edge. the contact received a recall notification for nhtsa campaign number: 16v384000 (air bags); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer (beach ford in myrtle beach, south carolina, 843-626-3666) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was not made aware of the issue. the contact had not experienced a failure.
Takata recall
Takata recall we have tried numerous times to have airbags fixed but dealerships tell us they have not received the parts to fix airbags in the takata recall.
Tl* takata recall. the contact owns a 2008 ford edge. the contact received notification of nhtsa campaign number: 16v384000 (air bags). the part needed for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Tl* takata recall. the contact owns a 2008 ford edge. the contact received a recall notification for nhtsa campaign number: 16v384000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the contact called schicker ford in union, mo at 636-583-9700 and was informed that the part was not available. the manufacturer was not notified of the issue. the contact had not experienced a failure. vin tool confirms parts not available.
Tl* takata recall. the contact owns a 2008 ford edge. the contact received a recall notification for nhtsa campaign number: 16v384000 (air bags), which indicated a loaner vehicle option from the manufacturer. the dealer (robinson brothers ford, 11455 airline hwy, baton rouge, la 70816, (225) 293-8900) indicated that they were not a participating authorized dealer and did not attempt to obtain a loaner vehicle from the manufacturer. the manufacturer was contacted and confirmed that parts were not available. the contact had not experienced a failure. parts distribution disconnect.
Takata recall was issued over a year ago for my vehicle and there still isn't a remedy for my vehicle yet.
I've reached out to my ford dealers for over a year in regards to the notices i've recieved in the the mail. i keep getting the run around that don't have the the parts in stock. i called last week they said parts would be in this week. called again & was hung up on. i am beyond frustrated with this matter in regards to my safety as well as my passengers!
Tl* takata recall. the contact owns a 2008 ford edge. the contact received a recall notice for nhtsa campaign number: 17v024000 (air bags). the dealer (tower ford, 124 s middle neck rd, great neck, ny 11021, 1-(888) 319-2983) stated that the part was not available. the contact had been waiting over two years. the contact was offered a loaner vehicle option. the manufacturer was contacted. the contact had not experienced a failure. parts distribution disconnect.
Tl* takata recall. the contact owns a 2008 ford edge. the contact received notification of nhtsa campaign number: 16v384000 (air bags). the part needed for the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. vin tool confirms part not available.