We have classified the 418 complaints from 2008 Ford Edge about AIR BAGS into the following categories.
I was driving to my mothers house on 11/10/19. whole is was driving on route 1a my air bag exploded and it caused me to crash and it totaled my car. the news reporters came to the seen it aired for 2 days on channel 5 news. there has been a recall on my air bags since 2017 and ford didn't have the parts to my car to fix the issue they also didn't have the parts in 2018 as well and ford just place another recall on my vechile as well in february 2019 for the air bags again. this issue almost cost me my life. the town the accident took place was in walpole, ma on main street.
Airbags did not deploy and police and emt's said they should have gone of. the vehicle at faults airbags went off. this 2008 ford edge has faulty airbags! this vehicle was on a state road and had the right of way. accident report is still being worked on at meredith police department , nh.
Tl* the contact owns a 2008 ford edge. while driving 55 mph over a pothole, the driver and passenger side air bags deployed without warning or an impact. there were no injuries. additionally, the driver's side seat belt failed to retract. there were no warning indicators illuminated. the vehicle was taken to performance ford lincoln bountiful (1800 s main st, bountiful, ut 84010, (888) 476-8961), but was not diagnosed or repaired. the manufacturer was not contacted. the failure mileage was 167,000.
I have received the recall notice of the airbags, the closest dealer according to the internet is bellingham washington. i live in ketchikan alaska and we have no ford dealership on this island, so would like to know how to get this repaired closer to where we live.
Takata recall - it has been nearly 3 years and my local dealership still does not have parts available to fix the issue. how long is a reasonable amount of time to fix a recall issue?
Takata airbag inflator! received a long overdue letter from the ford motor company to take my vehicle in to a ford dealer and have the inflator fixed and made an appointment and took it in! was told it would take about 2 hours! a few hours later my vehicle hadn"t been moved and they said they had more important jobs to do and were not sure if they would get to it! i had my son take it in and he was very upset and left! they have been very rude at this dealership before! so it seems that since this was a freebie it wasn't important to them to fix this problem!
Takata recall takata recall 16v-384 hello. i received a recall notice in july 2016 regarding air bag replacement on my 2008 ford edge. it said parts were not available, and i would be notified again when it was available. in october of 2016 i received military orders to move from california to belgium, and brought my car with me. i received another notice in nov 2018 that the part was now available. i have since contacted ford several times via the customer service number provided on the recall form. the representatives have repeatedly given me misinformation. during my last call with customer service just yesterday, it was confirmed by the representative, that due to my current residence in belgium, replacing the airbag was just not an option. she said the ford recall computer does not connect with belgium. when i contacted a belgium ford dealer, they had no idea what i was talking about, no visibility to the recall. the dealer here also told me they have had to turn away numerous others in my same situation. i don't know what else to do now. we have a family of four, and i am worried about their safety. i will not be back in the u.s. for at least 3 years, maybe longer. help!? thank you. w.s.
Tl* takata recall. the contact owns a 2008 ford edge. the contact stated that the recall notice for nhtsa campaign number: 17v024000 (air bags) was received in january of 2019. after contacting the dealer (marshal mize ford, 5348 highway 153, hixon, tn), the contact was informed that the parts needed to repair the defect were not available. the manufacturer was notified. the contact had not experienced a failure. parts distribution disconnect.
Tl* takata recall. the contact owns a 2008 ford edge. the contact stated that nhtsa campaign number: 19v001000 (air bags) exceeded a reasonable amount of time for repair. j.c. lewis ford (9505 abercorn st, savannah, ga 31406) was contacted and stated that the parts were unavailable. the manufacturer was not contacted. the contact had not experienced a failure. parts distribution disconnect.
Tl* takata recall. the contact owns a 2008 ford edge. the contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the parts were not available. the dealer (long-lewis ford lincoln of corinth, inc (1500 s harper rd, corinth, ms 38834, 662-287-3184) was contacted and confirmed that parts were not available for the recall remedy. the manufacturer was not notified. the contact had not experienced a failure. parts distribution disconnect.
Takata recall i received a letter regarding nhtsa recall 16v-384 in december of 2017 stating that ford discovered a severe safety risk in the passenger airbag of my vehicle in july 2016. almost a year later, in november of 2018 i received another letter that said parts are available for my vehicle and i should call a dealer to schedule an appointment. i called the dealership and scheduled an appointment on december 3, but they said i would have to wait until the part arrived. it has been almost 3 weeks since i made the appointment, and that is nowhere near the amount of time my wife and i have waited for ford to even have parts available for our vehicle. i am beyond frustrated that every time i drive the car with anyone else they either have to sit in the back or risk metal shrapnel in the case of an accident. this is an especially relevant fear during the winter months when icy road conditions make accidents much more likely. i am extremely disappointed that ford has known about this issue for 2 and a half years and i am still waiting for a fix for my vehicle. i know i am not the only one waiting, and that makes it even more appalling that ford has not been more timely in fixing this recall.
Tl* takata recall. the contact owns a 2008 ford edge. the contact received notification of nhtsa campaign number: 16v384000 (air bags). the dealer (ron lewis ford beaver falls, 201 7th ave, beaver falls, pa 15010, 724-843-1000) was contacted and confirmed that parts were not available for the recall remedy. the manufacturer was not notified. the contact had not experienced a failure.
Received a letter from ford concerning airbag recall 17v-024 advising me that a repair is available for my vehicle. i went to my dealer in mendham, nj and they say the part is not available. this has been over 2 years since the recall was announced. obviously ford does not take your recalls or our safety into account.
Takata recall has still not been serviced after multiple years.
Takata recall - received first letters from ford in july 2016 and have been proactive about asking dealership to fix our car several attempts with each letter. first ford in fall river, ma has not honored the recall and will not provide a rental vehicle. they say they have not received parts even though our letters from ford say that parts are available. we have to take two cars anywhere we go as a family because we can't use the front seat costing us time and gas. our vehicle is high risk for explosion because we lived in fl and ga while owning the vehicle. we're very concerned for the lives of our children 1 and 6 but we can't afford to replace the car out of pocket. we don't want to become collateral damage in fords corporate damage mitigation calculation. thanks [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6).' *pm
Tl* takata recall. the contact owns a 2008 ford edge. the contact received notification of nhtsa campaign number: 16v384000 (air bags). the dealer (port clinton ford, 2155 s gill rd, port clinton, oh 43452) stated that the parts were not available. the manufacturer was not notified of the issue. the contact had not experienced a failure. parts distribution disconnect. *tt*jb
Takata airbag
Takata recall - it has been over 2 years since the beginning of this recall and we'd like to get these replaced as soon as possible.
Takata recall ---- still have not received notification that they are able to take care of the problem.
Takata recall airbag not replaced.
How do i go about getting a recall fixed on my vehicle??
Airbag recall announced a long time ago. dealer said parts aren't available but they would call me when they were. still not fixed.
Tl* takata recall. the contact owns a 2008 ford edge. the contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the parts were not available. the dealer (mall of georgia ford, 4525 nelson brogdon blvd ne, buford, ga 30518, 678-515-9339) was contacted and confirmed that parts were not available for the recall remedy. the manufacturer was not notified of the issue. the contact had not experienced a failure. parts distribution disconnect.
Takata recall for passager airbag haven't heard from anyone so i can get this replaced
Tl* the contact owns a 2008 ford edge. the contact received a recall notification for nhtsa campaign number: 16v384000 (air bags). janssen ford of york (2605 south lincoln avenue, york, nebraska 68467, (402) 362-3326) was made aware of the recall and stated that the takata air bag recall would not be performed. the manufacturer was not made aware of the issue. the contact had not experienced a failure. the vin was unknown.
Takata inflators i have been attempting to have this issue resolved for many months, even having appointments with my service department canceled. the reason for this i'm told is that the parts are not available. i am extremely concerned due to the fact that your website and ford website has sent letters stating that the recall was urgent and should be addressed immediately.
Takata recall it's been entirely too long for the manufacture to not have a fix for this issue
Tl* takata recall. the contact owns a 2008 ford edge. the contact received notification of nhtsa campaign number: 16v384000 (air bags). the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. berkeley ford (1511 us-52, moncks corner, sc 29461, (843) 761-8284) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was not made aware of the issue. the contact had not experienced a failure. parts distribution disconnect.
Takata recall - i have received several letters about this recall yet there still are not any parts available. most recently was a letter from the nys dmv warning of the danger of driving my vehicle without the airbag repaired and that i could get a rental vehicle until parts are available and my vehicle is repaired. i called my local dealer today and was told that the parts still are not available, they should be by end of september, and to call back then. when i asked about a rental vehicle as instructed in letters from both ford and the nys dmv, i was told that rental vehicles are also not available. when checking for more info, there is indication that my vehicle is still driveable. is it really safe to drive or not? why am i told to get this "potentially lifesaving repair" and parts are available if they are not? if it is a "potentially lifesaving repair" then should i really be driving my car?
2008 ford edge. consumer writes in regards to takata airbag safety recall. *ld the consumer stated after having the airbag replace under recall, 2 airbag warning lights illuminated. the manufacturer was notified, but did not offer any assistance. *js
Tl* the contact owns a 2008 ford edge. the contact stated that nhtsa campaign number: 17v024000 (air bags) exceeded a reasonable amount of time for repair. the dealer (riverhead ford lincoln, 1419 old country rd, riverhead, ny 11901) stated that the parts were unavailable for the repair. the manufacturer was not contacted. the contact had not experienced a failure. vin tool confirms parts not available.
Tl* takata recall. the contact owns a 2008 ford edge. the contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the parts for the recall repair were not available. the dealer (simmons rockwell ford of bath, 7329 old hammondsport rd, bath, ny 14810, 607-776-8100) was contacted and confirmed that parts were not available for the recall repair. the manufacturer was not notified. the contact had not experienced a failure. parts distribution disconnect.
Tl* takata recall. the contact owns a 2008 ford edge. the contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. henderson ford (810 ridge rd, webster, ny 14580, (585) 787-1700) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. parts distribution disconnect.
Takata recall been over a year and still no parts available for the bomb in my vehicle. ford says it is safe but there are people killed and hurt by shrapnel from bad airbags. ford has an open bounty on 2006 ranger pickups for this issue.
Takata recall. recall happened jan 2017. it's now aug 2018 and there is no fix for this issue. it seems ridiculous and very unsafe that the only option i have is to pay for a rental car when the company has had almost 2 years to fix this problem. i called ford about a month ago and they told me there is still no fix for the problem and won't be for a while yet.
Tl* takata recall. the contact owns a 2008 ford edge. the contact stated that the vehicle was included in nhtsa campaign number: 16v384000 (air bags), but she did not receive a notification. an unknown ford dealer in canada was informed by the canadian manufacturer that the part was not available in the usa; however, the vehicle could be exported to canada. the contact had been waiting for the part for over three months. the canadian manufacturer was notified. a ford dealer and manufacturer in the usa were not contacted. the contact had not experienced a failure. parts distribution disconnect.
I have had a recall on the takata airbags for approximately 1 year and ford is unable to fix due to unavailable replacement parts. we have tried several ford service centers in ny and pa. i received a letter from dmv which states that the situation could "kill or seriously injure you and your passengers...". i am shocked that ford isn't doing more to remedy this situation as soon as possible.
Takata recall- i have been notified of the recall and every ford dealer i have called has said they don't have the parts and they have no idea when they will be available. this is absolutely unacceptable. new york state dmv sent a notice that this is an urgent recall and if the air bag randomly deploys it can cause serious harm to anyone in the car. how can i repair my car if parts are not available, this is outrageous. i would very much like to have the repairs done so i will have peace of mind and feel safe driving my car.
Takata recall parts are not available jim tidwell ford says it isn't safe to drive. they say i need long term rental. they haven't gotten me one yet. i called krouse family ford and was told it was safe to drive until recall i told them i feared my safety and was put in hold permanently. i just bought car 6 months ago and no hello from car mart either.
Letter from congressman garrett, jr on behalf of constituent and his difficulty obtaining a new airbag for a 2008 ford edge recall. *ld *js
Tl* takata recall. the contact owns a 2008 ford edge. the contact received notification of nhtsa campaign number: 16v384000 (air bags); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. town & country ford (5401 e independence blvd, charlotte, nc 28212, (704) 557-0596) was contacted and confirmed that the part was not available for the recall remedy. the manufacturer was made aware of the issue and was not able to confirm when the part was to become available. the contact had not experienced a failure. vin tool confirms parts not available.
Takata recall - after more than 2 year there are still no remedies. ford has passed multiple promised timelines for completion. recently received a document offering partial ($30/day) payment for a rental vehicle until they can determine how to repair.
Takata recall - in july 2016 i was mailed a recall letter # 16s384 that my passenger side airbag was defective. i was informed this would be fixed no later the the end of sept. 2018. this recall has not been completed. my local ford dealer continues to tell me there nothing they can do as replacement parts are not available. is there any thing that ntsb can do to get this completed?
Takata recall the warning letter 12/17 said not to let anyone sit in the front passenger seat. i took this very seriously and even rented a car when the entire family traveled together to avoid putting someone in that seat. on june 20, 2018, my daughter was driving our edge. she was hit by someone who ran the red light. the driver front wheel area and bumper area were taken off. the oil pan and wheel chassis were damaged as well. the vehicle was claimed a "total loss." none of the airbags went off. the accident occurred on 6/20/2018. i had requested a rental car under the "recall notice" on 6/11/2018 from ford autonation. on 6/11/2018 autonation said they could only put me in a ford150. as i am too short and not able to see very well over the steering wheel as well as it hurts my hip to get up in a truck that high. therefore i requested a car similar to the edge. after calls and visiting autonation, they never called me back after the one conversation on 6/11. then i called ford on 6/18/2018 who gave me a case number and sent to a different auto dealership. the rental car is just ready for pickup today.
Takata recall contacted dealer about the rental offer. only to find out that if would cost me $255 for the first month if i take the rental. so i am still left without a safe way to travel to and from work and with my 4 yr old daughter in the back seat it this is not ok!
Takata recall....contacted local ford dealer for repairs was told equipment being ordered that was aprox may or june not a letter email or call about issues //// second issue 14s22 fuel tank corrosion inspection and repair contactedford company customer relationship june 8 2018 told no replacement parts available call back 2 months called back august 2018 no parts available we getting run around for these possible life threatening issues
Tl* takata recall. the contact owns a 2008 ford edge. the contact received notification of nhtsa campaign number: 17v024000 (air bags); however, the parts to do the repair were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the dealer (rochester ford, 4900 us-52, rochester, mn 55901, (507) 288-7564) was contacted and confirmed that the parts were not available for the recall remedy. the manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. the contact had not experienced a failure. vin tool confirms parts not available.
I am losing money as i use my ford edge for uber driving and can not use the rental ford is paying for to drive uber. so far ford has paid close to $3000 for the rental and my car is only worth $4000. seems they should just buy my car from me this is taking way too long and i'm about to get evicted because i can't work my extra job
Takata recall- i got the recall notice just a few weeks ago. i do not want to be driving this vehicle with my wife or children anymore until i know it is fixed. i have called ford dealers and they said it won't be fixed for sometime and there are no loaner or rental cars available. so now i have an unsafe vehicle that my wife or kids could be seriously injured in or killed and ford won't do anything about it. i am also paying on this vehicle.
I was sold a car from a car dealership in 2016 that had an airbag recall. my truck was purchased in 2016 and the takata airbag recall has been out since around 2014. i do not understand how this could happen with people dying from this defected airbag and severely injured. i also had a wreck in this vehicle in 2017 and i am grateful the airbag did not come because i am a mother of two children. i've sent my car to ford on several occasions for maintenance and no one told me about the recall. it wasn't until june 2018, i was informed. the letter stated it was the second notice but it was actual my first letter.i was offered a rental vehicle, that i am currently in now. they are asking for me to return the vehicle but my husband has it in another state. he is co-owner of the vehicle. he didn't want me to drive it and neither is he. it is not safe to drive with my small children. i am asking for an extension on the rental or some type of reimbursement for my safety and troubles. ive spent over 5,000 dollars in repairs on a car that had a airbag recall way before it was purchased.