Problems with 2009 Dodge Journey ELECTRICAL SYSTEM

Tl* the contact owns a 2009 dodge journey. the contact stated that the vehicle failed to start intermittently. the contact stated that nhtsa campaign number: 14v373000 (air bags, electrical system) exceeded a reasonable amount of time for repair. the dealer stated that the part needed was not available for repair. the manufacturer was made aware of the delay. the vehicle was repaired at the owner's expense; however, the failure recurred. the vehicle was not repaired. the failure mileage was 90,000.

Tl* the contact owns a 2009 dodge journey. that contact stated that nhtsa campaign number: 14v373000 (air bags, electrical system) exceeded a reasonable amount of time for repair. the dealer stated that the part needed for repair was not available. the contact made several attempts to speak to the manufacturer; however, due to long hold times, had yet to speak to a live representative. the vehicle was not repaired. the contact had not experienced a failure.

2009 dodge journey. has an intermittent starting issue. car will go weeks, even months without any problems. then it will fail to operate the starter motor. if it sits for a few minutes of hours, the car will eventually start. taken to local auto repair center. tested battery, alternator, and electrical system, with no apparent reason for the problem. please notify auto maker of this situation. *tr

On several occasion my car would not start - i would sit sometimes for about 15 minutes before my car would start. took it to the mechanic several times (no findings). just one day, my car would not start - called roadside service - would not start - car just completely shut down. had to have the car towed ($138.00) & had to have a wireless control module installed $830.59 - dodge/chrysler need to stop playing games - just received a recall for "wireless ignition node module detents" - but dodge claimed that the work that i just had done is not the same - it's still wireless, it's still a key issue, it's still a module, it's still regarding the ignition, my mechanic said it's the same - who do you believe - not dodge/chrysler - they need to man up and accept the responsibility at all cost! *tr

At any given time my call will not restart. i will park it after 1 hour of driving or 5 minutes of driving and never know if it will restart. i called dodge and they say they know nothing about this. how can this be when the web sites are filled with the same complaints. i do not have the money to start randomly replace parts. why will dodge not stand behind there product? *tr

Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

I have been having the problem for a while where my car acts if it doesn't want to start and after waiting a while it starts up. i had the battery replaced twice thinking its the battery or that i am buying bad batteries. my car acts if nothing is wrong i put the key in the ignition turn it to on everything brightly comes on but my car will not start it doesn't click it doesn't do anything well after having this problem for a while now it wont start at all even when adding a new battery... i get online and see alot of other journey owners have the same problem. the difference between them and owners is now there is a recall for this exact same issue but mine cant get recalled due to the vin number not being listed which is unfair due to its the exact same car and the exact same issue i called the chrysler recall number l25 and they said there is nothing they can do since my vin isn't listed im so upset is there someone i can talk to about this. *tr

Tl* the contact owns a 2009 dodge journey. while driving at various speeds, the vehicle suddenly shut off. after restarting the engine, the vehicle operated as normal. in april of 2015, while driving approximately 45 mph, the instrument panel warning sensors and gauges suddenly illuminated before the driver lost control of the vehicle and crashed into the woods. no injuries were reported and a police report was filed. the vehicle was destroyed. the failure mileage was 90,000.

Tl* the contact owns a 2009 dodge journey. the contact stated that the vehicle was able to start after numerous attempts. the failure occurred on several occasions. the contact received notification of nhtsa campaign number: 14v373000 (electrical system) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the failure. the approximate failure mileage was 50,000.

Recall number l25. have talked with local dealers and with dodge to get recall taken care of. have been put on priority list and not received any communications in over 4 months. my son uses the car at college and has had the car shut off while driving, negating the power steering and brakes. i checked the dodge website and they said parts are now available, but i received no notification. *tr

Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. the manufacturer was notified of the issue. in addition, the contact stated that the vehicle failed to start several times. the failure mileage was unknown.

Tl* the contact owns a 2009 dodge journey. the contact stated that the vehicle failed to start. the contact mentioned that once the vehicle was shut off, the windshield wipers continued to operate. the failure recurred multiple times. the contact received notification of nhtsa campaign number: 14v373000 (electrical system); however, the part needed were unavailable to perform the repairs. the manufacturer was not notified of the failure. the approximate failure mileage was 80,000.

Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (service brakes, hydraulics); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact experienced a failure with the ignition node module pertaining to the battery of the vehicle. the failure mileage was unknown.

The ignition reads bad key and won't start. the tire stems corrode and break off. the calipers are defective which cause the breaks, tires and rotors to wear. this vehicle has too many defects and should have been recalled years ago.

Tl* the contact owns a 2009 dodge journey. while driving at 20 mph, the vehicle stalled. the contact was able to restart the vehicle. the vehicle was not diagnosed or repaired. the failure recurred on numerous occasions. the vin was included in nhtsa campaign number: 11v139000 (electrical system); however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the failure. the failure mileage was 80,000.

Tl* the contact owns a 2009 dodge journey. the contact stated that the vehicle started after several attempts. the failure occurred multiple times intermittently. the vehicle was taken to a dealer for diagnostic testing. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 70,000.

Front power windows and power mirrors suddenly stopped working. rear windows do roll down however the drivers and front passenger windows do not work from the drivers side. the front passenger window rolls down from the passenger side but not the drivers side. i believe this is a known issue and should be fixed by the manufacturer before they loose more business. *tr

Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system). the contact had not been able to schedule a recall repair appointment for more than two years due to the part not being available. the dealer was called several times and was unable to determine when the part would become available. the manufacturer was notified and was unable to provide a definite date for when the parts would be supplied to the dealer. the contact had not experienced a failure. parts distribution disconnect.

Pre-existing recall # 14v-373 is getting old, i have initial notice of recall from dodge but never received notice to get fixed, saying parts not available. this needs attention, i don't need to be another statistic for lack of recall repairs. *tr

Tl* the contact owns a 2009 dodge journey. the contact received notification of nhsta campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. the vin was not available. updated 6/18/15*cn

Tl* the contact owns a 2009 dodge journey. the contact received a notification of nhtsa campaign number: 14v373000 (air bags, electrical system). the contact stated that the part needed to remedy the vehicle was unavailable. the manufacturer was not made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time to provide the part to do the repair. the contact had not experienced a failure.

Tl* the contact owns a 2009 dodge journey. the contact stated that while turning at various speeds, the vehicle stalled. after restarting the engine, the vehicle operated as normal. the vehicle was not diagnosed or repaired. the manufacturer was notified of the failure. the failure mileage was 76,000.

Tl* the contact owns a 2009 dodge journey. the contact was able to start the vehicle after numerous attempts. on two separate occasions, the battery had to be jumpstarted in order for the vehicle to start. the vehicle was taken to a dealer on numerous occasions, but the failure was unable to be duplicated. the manufacturer was not notified. the approximate failure mileage was 86,000. updated 09/22/2014*lj updated 2/23/2015 *js

Bad ignition switch to the point that the car would not start immediately. *tr

We bought this vehicle in april of 2014 with approximately 116,000 miles on it. the day after we bought the vehicle it began not starting and leaving us stranded for minutes to hours at a time. i have six children that regularly ride in this vehicle with me, and it has left us stranded at least once a week (often much more) since we bought it. it has a brand new key fob (bought and programmed by a dodge dealership when we purchased the vehicle). it has had two starters replaced (one before and one just after we bought it, on the assumption that they had received a bad starter). i have been in a dodge dealership getting my oil changed, when it wouldn't start for them, and they wouldn't put it on the computer to isolate the issue, because they didn't have time. when we attempt to start the car, all we will get is a click. all of the lights, radio, etc work just fine, but it will not start. sometimes it takes two or three attempts to start. sometimes it is well over an hour. we are aware that our vehicle is under recall for a win detent ring, however, all of the dealerships we've spoken with say that they don't have the part and can't give us an estimated time on when it will be available. this is extremely concerning to me, given that the issue could cause my vehicle to shut down while i am driving at high speeds on the highway with my children. we also had new brakes put on when we purchased it (less than 10,000 miles ago), and it already needs new brakes. please investigate this issue. we can't get a straight answer from dodge as to what could be the issue. i am concerned over the fact that numerous times we've been stranded in extreme heat, and now we are going into winter where we get extreme cold. it is unsafe. thank you *tr

Tl* the contact owns a 2009 dodge journey. the contact stated that while at a stop, the vehicle stalled without warning. the contact mentioned that the failure occurred on numerous occasions. the vehicle was towed to a dealer where it was diagnosed that the co sensor, the battery, and the ignition switch needed to be replaced. the vehicle was repaired but the failure recurred. the failure mileage was 39,000 and the current mileage was 63,500.

Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (electrical system) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. updated 1/12/16 *cn

i purchased this 2009 journey in 11/2013 with 51000 miles. it randomly will not start. at first i thought it was a simple problem; now i am finding out that is a problem well known to chrysler and has not been addressed in the 2009 vehicles. this is a serious failure on chrysler's part to fulfill their obligation to address safety issues on their vehicles which leaves the public at risk. i have put over $1200 into the repair on this vehicle and the problem persists. i have a new battery, a new starter, and a new win module and i have the same issue.the car will randomly not start; i started researching this problem on the internet and found that there are a lot of complaints about 2009 journey owners and that the win module was recalled on the 2010 journeys because of the same issue ? yet chrysler has failed to respond to the issue with the 2009 vehicles. why is this acceptable ??? i understand from the chrysler technician who replaced the win module that he replaces so many of these modules that they sends out pre-packaged replacement kits for the installers to use.in early may i contacted the customer service / department at chrysler (1-800-853-1403). i spoke with [xxx] who pulled up the vin and confirmed that i am the owner of the car.when i explained that i had a new battery and a new starter and believed that i needed a win module he asked me why i did not use the extended warranty on the car; i told him that i am not the original owner and he said i had the warranty coverage until 5/23/14 under contract 36410717 according to your system. he gave me the mopar # to call to schedule repair--i called that same day and was told that i am not the original owner of the vehicle and i do not have the warranty coverage. i called chrysler back and was told that [xxx] had "made a mistake... sorry"-- information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

First incident was sometime in april 2014. while driving the engine stalled (turned off) three time daring that same day. i submitted an incident report to this office. called dodge corporate office and spoke to a representative named [xxx]. she help us get the local dealership fix the pcm flash throttle body, which the dealership stated was causing the problem. dodge has a recall on for this pcm problem on the 2010 and some 2009 journey models. my vin number was not covered according to dodge, but not vin numbers are stated on the recall notes. the second incident happen around a week an half after the first one and after the dealership say it was fixed and safe to drive. my wife was driving with the kid on board and while exiting the freeway, the engine stalled (turned off) and had to use the emergency brake to avoid hit other cars. called [xxx] at corporate and took car back to dealership. dealership now is saying the problem is the win module, which again is on the recall for the 2010 journey, but not on the 2009. asked dealership manager ([xxx]) if this would fix the problem. he stated he is not sure, but that is the next diagnostic step to take. i also asked how much it would cost to fix he stated $700 and they would not cover it, because my vin number is not covered under the recall. [xxx] at corporate was trying to reduce price, but dealership is not willing to work with dodge corporate. misty authorized a rental car, i'm having to pay for the insurance incase i have an accident. this needs to be investigated and all 2008, 2009, and 2010 need to be covered under the recall. all models are having the same problems. information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr

Tl* the contact owns a 2009 dodge journey. the contact received a recall notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part for the recall repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced the failure. parts distribution disconnect.

Tl* the contact owns a 2009 dodge journey. the contact stated that the driver's side power window controller failed and he was unable to activate any electronic components on the vehicle. the vehicle was taken to independent mechanic however, the technician was unable to diagnose the exact failure but replaced the starter, battery and all of the fuses. the remedy failed to repair the failure. the manufacturer was made aware of the failure. the vehicle was not repaired. the failure mileage was 114,000 and the current mileage was 114,005.

Tl* the contact owns a 2009 dodge journey. the contact stated that while driving at various speeds, the vehicle would suddenly stall. the contact indicated that in some instances the vehicle could not be restarted. the vehicle was taken to an independent mechanic, who diagnosed that the battery needed to be replaced. the vehicle was repaired but the failure recurred. the manufacturer was not notified of the failure. the failure mileage was 86,000.

I bought this vehicle in 2014, 3 days after purchase went to start my car, it wouldn't start. when i turned it over it said "bad key". this has done this off and on for the last year. as of 3/26/15 my car was totally locked down. i knew of the recall and have asked lithia of eugene oregon 97401 in regards to it, and they have said there is no parts in for the recall. i spoke with parts, today and they stated they had keys in. so then sent me to the service department. the service department states this does not fall under the recall or my warranty. that i need to replace the whole ignition, which will give me 2 new keys for the sum of 702.00 out of my pocket expense. if they are having so many problems with these ignitions for this year, i would assume it would fall under the recall. i have been stranded with this situation "bad key" and my vehicle not starting numerous times, each time that i made reference to it with lithia dodge of eugene, oregon. they just said they will send me information when the part comes in. the company never had a written report of the complaint on there part for unknown reasons, even though i had complained about it. i am very frustrated in the way service department has handled this situation non professional and making it now my problem to have to deal with. i have no other car so i have to pay to get it fixed at this point, and rent a car until they can order the new ignition in, and repair it. which they stated can take up to a week. at 20.00 dollars a day rental fee for a car, and then the other 702.00 for the repair. i am not a happy camper with my vehicle at this point, or with litha dodge of eugene oregon.. *tr

Tl* the contact owns a 2009 dodge journey. the contact stated that while driving at 65 mph, all of the warning lights flickered and the transmission shifted into a lower gear where it became stuck. the vehicle was towed to the dealer where it was diagnosed that there was no failure. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 90,000.

Tl* the contact owns a 2009 dodge journey. while driving at approximately 35 mph over a bump in the road, the vehicle stalled. the vehicle was able to restart when shifted into neutral. the failure recurred multiple times. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the parts were unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the failure. the approximate failure mileage was 85,000. ma 09/03/15 the consumer stated the vehicle shut down 3 times while driving due to the recalled condition. updated 12/10/15 *js

Tl* the contact owns a 2009 dodge journey. the contact received a notification for nhtsa campaign number: 11v13900 (electrical system); however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount on time for the recall repair. the manufacturer was made aware of the failure. the contact had not experienced a failure.

Tl* the contact owns a 2009 dodge journey. the contact stated that while driving approximately 40 mph, the vehicle stalled without warning causing the contact to crash into a ditch. the air bags failed to deploy. the police report was filed. the contact sustained a concussion which required medical attention. the failure had occurred on another occasion. the vehicle was not diagnosed or repaired. the vehicle was included in nhtsa campaign number: 11v139000 (electrical system) but the contact was not sure if the recall was related to the stalling failure. the manufacturer was notified of the issue. the approximate failure mileage was 100,000.

Tl* the contact owns a 2009 dodge journey. the contact stated that the vehicle would not start until after several attempts. the failure recurred on one other occasion. the vehicle was taken to the dealer, but the failure was unable to be determined. the vehicle was not repaired. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the approximate failure mileage was 50,000.

Tl*the contact owns a 2009 dodge journey. the contact stated that the vehicle would not start until after several attempts without warning. the failure recurred on several occasions. the vehicle was taken to the dealer but the failure was unable to be determined. on separate occasions, the dealer replaced the starter, the key, the win module, shifter and battery but the failure persisted. the manufacturer was made aware of the failure. the approximate failure mileage was 48,000.

Tl* the contact owns a 2009 dodge journey. the contact stated that the driver front door failed to unlock, the window failed to open, and the mirrors were unable to be controlled. the vehicle was taken to the dealer where it was found that the wiring harness needed to be replaced. the vehicle was not repaired. the manufacturer was contacted about the failure. the failure mileage was 125,000.

Tl* the contact owns a 2009 dodge journey. the contact stated that while driving approximately 45 mph, the vehicle stalled without warning. the vehicle was not diagnosed or repaired. the contact received notification of nhtsa campaign number: 14v373000 (electrical system) however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the failure. the failure mileage was 160,000.

Tl* the contact owns a 2009 dodge journey. the contact stated that after starting the vehicle, the vehicle shut off. the vehicle was able to restart after the second attempt. the failure occurred on several occasions. the vehicle was not diagnosed or repaired. the contact received notification of nhtsa campaign number: 14v373000 (electrical system) however, the part was not available to perform the recall repair. the manufacturer was not notified of the failure. the approximate failure mileage was 69,000.

Tl* the contact owns a 2009 dodge journey. the contact stated that the key was difficult to turn over and start the vehicle on numerous occasions. the contact heard a loud clicking noise. the contact had to make several attempts to get the vehicle to start. the vehicle was taken to an independent mechanic who diagnosed that there was an internal electrical failure. the contact referred the contact to an authorized dealer. the contact indicated that the front driver and front passenger side windows were not able to wind up and down due to the electronic control failure on the driver side door. the contact also was not able to use the key fob and manually press the lock and unlock function. the contact had to use the key to lock and unlock the doors as the failure progressed. the vehicle was included in nhtsa campaign number: (electrical system). the contact was to call an authorized dealer to schedule the recall repairs. the manufacturer was not notified of the failures. the vin was invalid. the approximate failure mileage was 88,000.

Car refuses to start, insert fob car just clicks but will not turn over, sometimes doors won't open. replaced battery in winter, 2 starters this summer (within one week), new batteries in fob, green wire to starter cleaned, took out fob and locked doors and unlocked doors (one site suggested they thought it might have to do with anti theft device), tried tapping/wiggling the gear shift (as suggested on another site), have tried all dealership and internet suggestions). i ask if it was a defected fob and was told "no". have been stranded in extreme heat for 30 minutes and longer, stranded in very cold weather (thank god my daughter was at the same store i was at, in her honda). dealership stated it would cost a lot to try to find issue, this is not a consumer issue but chrysler issue. chrysler is aware so it should not be my dollar that finds their defect. (one site suggested the power integrated distribution module rl692302-ae - $1k to correct.). surprised there isn't already a recall for this issue since there are numerous reported from other owners. afraid to drive car, don't know if it will just stop running while driving down the road, don't know if i will get stranded for hours. took in for l25 recall and dealership stated that wasn't the issue. fine still wanted the recall corrected. safety hazard especially if it turns out to be electrical, might cause a fire. need help!!!!! *tr

Tl* the contact owns a 2009 dodge journey. the contact stated that while driving at an unknown speed, the vehicle stalled without warning. the vehicle restarted, however, the failure recurred and the vehicle was towed a dealer. the technician stated the ignition switch needed to be replaced at the owner expense. the vehicle was not repaired. the contact received a notification for recall nhtsa recall campaign id number: 14v373000 (electrical system) which was an expansion for nhtsa recall campaign id number: 11v13000 (electrical system). the manufacturer was notified of the defect. the failure mileage was 130,000.

Tl* the contact owns a 2009 dodge journey. the contact stated that the vehicle failed to start. the vehicle was taken to the dealer where the failure could not be diagnosed. the manufacturer was not contacted about the failure. the failure mileage was approximately 58,000. *tr

Tl* the contact owns a 2009 dodge journey. the contact stated that the vehicle stalled several times without warning. the key failed to turn over in order to restart the vehicle. the contact had the vehicle towed to a dealer more than three times due to the failure. the contact received notification of nhtsa campaign number: 11v139000 (electrical system) and stated that the part needed was not available. the dealer did not provide a specific date for when the part would become available. the manufacturer was contacted and could not provide an estimated date for when the part would become available. the approximate failure mileage was 75,000.

Tl* the contact owns a 2009 dodge journey. the contact stated that the vehicle failed to start on the first attempt. the contact mentioned that the vehicle was able to start after several attempts. the vehicle was not diagnosed or repaired. the vehicle was included in nhtsa campaign number: 14v373000 (electrical system) however, the part to perform the repair was unavailable. the manufacturer was not notified of the failure. the approximate failure mileage was 73,000.

I was driving down the freeway and the )lighting bolt( symbol came on and my motor shut off completely. this is the electronic throttle control symbol, and i could have been severely injured had i not gotten to the side of the road. i called the dodge dealer in my area and the customer service line. dodge says this is my problem not theirs. my car is a 2009 with 102000 miles on it. i feel that this is dodge's problem, what happened to taking care of issues like this. my family could have died because their electrical part malfunctioned. when i checked on line it stated this happens all the time on many different dodge models i say dodge should recall each vehicle with these same components so a family does not die because of their use of inferior parts. dodge has recalled this part on different vehicles just not my model they state that my vehicle, which has the same parts as the other ones recalled is fine because the model year and options are different. to me this is asinine and we all know dodge needs to do what is right in this matter and fix my car, at their expense. *tr