Problems with 2009 Dodge Journey ELECTRICAL SYSTEM

Tl* the contact owns a 2009 chrysler journey. the contact received a recall notification for nhtsa campaign id number: 14v373000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure. the vin was not available. updated 03/24/15*lj updated 9/18/2017*cn

In october 2014 i received a letter stating chrysler had a safety recall on the frequency operated button ignition key for my journey. as of march 2, 2105 i have yet to receive a letter to get this fixed. i think 6 months is more than enough time to have this recall taken care of for my car. the letter said i had to wait for another letter stating the part was at the dealer. i have never gotten this letter. could you please tell me what is taking so long and when this problem will be fixed? *tr

Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (electrical system); however, the part needed was not available within a reasonable timeframe to schedule the recall repair. the dealer was unable to provide a specific date for when the part would become available. the manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. in addition, the vehicle failed to start after the key was turned in the ignition switch. the approximate failure mileage was 74,000. updated 09/18/15*lj

Tl* the contact owns a 2009 dodge journey. while parked, the vehicle would not start without warning. the contact stated that the vehicle drove fine, but it would not restart when parked. the contact was able to restart the vehicle, but the failure recurred. the contact also stated that the brake pads and rotors were wearing down faster than normal. the vehicle was taken to a dealer where it could not be diagnosed and was not repaired. the manufacturer was not notified of the failure. the failure mileage was 100,000.

Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system). however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2009 dodge journey. the contact stated that the engine failed to start and the 'bad key' warning light illuminated. the contact was able to wiggle the key several times in order to start the engine. the failure progressed until the contact was no longer able to start the vehicle permanently. the contact received notification of nhtsa campaign number: 14v373000 (electrical system) in september 2014 prior to the failure however, the parts needed for the repair had not yet become available. the failure mileage was 105,000.

Tl* the contact owns a 2009 dodge journey. the contact received a notification for nhtsa campaign number: 14v373000 (electrical system) and stated that the part needed was unavailable to perform the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure.

Tl*the contact owns a 2009 dodge journey. the contact stated that the key was difficult to turn in order to start the vehicle. the contact received notification of nhtsa campaign id number: 11v139000 (electrical system) and stated that the part was not available. the dealer did not give a specific date for when the part would become available. the manufacturer was notified of the failure. the failure mileage was not available.

When i try to start the car at times i only hear a click. the car will not start. i have to try it several times or put the car in neutral. sometimes it will still just click and the i have to put it back in park. *tr

Tl* the contact owns a 2009 dodge journey. the contact received a notification for nhtsa campaign number: 14v373000 (air bags, electrical system); however, the vehicle was unable to be serviced under the recall because the part needed was unavailable to perform the repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part needed to perform the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacture was notified of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign id number: 11v139000 (electrical system) and stated that the part was not available for several months. the dealer placed the contact on a waiting list and did not give a specific date for when the part would become available. the manufacturer was notified of the issue. the contact did not experience a failure.

Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 11v139000 (electrical system) and stated that the parts needed were not available for several months. the dealer was unable to provide a specific date for when the parts would become available and the contact was unable to be added to a waiting list. the manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repairs. the contact had not experienced a failure. updated 2/24/15*cn updated 03/03/15

Tl* the contact owns a 2009 dodge journey. the contact stated that the vehicle failed to start at times. in order to get the vehicle to start, the steering wheel had to be shaken from side to side. the contact received notification of nhtsa campaign number: 11v139000 (electrical system); however, the parts needed were not available. the manufacturer was contacted and made the contact aware that even though they received a recall notice, the vehicle was two months past the date to be included in the recall. in addition, the contact stated that the driver side master power switch stopped working and failed to control all the windows. the failure mileage was 176,000.

Vehicle will stall without warning for no apparent reason at any speed. on oct 3, 2014 i was taking my child to school when the car stalled in an intersection. after the light turned green i proceeded to the intersection and stalled upon entering the intersection. i was able to put the car in neutral and restart within ~10 seconds. this issue repeated itself at least twice while en route from my home to a nearby service shop (foltz auto) which determined there was no issue the battery or ignition. on 10/5/14 i took the vehicle to heritage chrysler (21234) and had the car serviced for two reasons: the main reason was the above issue and a secondary issue was the main odometer (not the trip odometer) at some point had reset itself leaving a display of an incorrect mileage much lower than the actual mileage. the dealer could not recreate the stalling issue or offer any solution, but noted that another electrical issue was causing the odometer to display an incorrect mileage; the fix was to replace the instrument cluster assembly. after having the instrument cluster replaced, the issue did not reoccur until 12/26/2014, when the car stalled three times without warning at ~40 mph, leaving the car completely "dead" each time, and once causing the car to veer quickly towards another car as i was in the process of turning the wheel around a slight curve when the car locked up. the car restarted in neutral and continued on in each incident until i was able to safely reach my home - i did not further drive the car. my concern is that the manufacturer knows, or show know, of multiple issues where this model and model year vehicle has randomly stalled without warning and can not offer a solution to the problem. consumers are left to guess which repairs to undertake at significant expense, while driving a car that could continue to have the same issues. *js

Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. in addition, the contact stated that the vehicle was difficult to start. the dealer was made aware of the issue. the vehicle was not repaired. the failure mileage was unknown.

In regard to the frequency operated button ignition key (fobik), i have not received a second notice by the chrysler dealership about repairing my vehicle. i called and was told that the parts are not available. i received that information 2 months ago. i request your immediate attention. i am not comfortable driving the car in this condition. *tr

Tl* the contact owns a 2009 dodge journey. the contact received a notification of nhtsa campaign number: 14v373000(air bags, electrical system). the contact stated that the part needed to remedy the vehicle was unavailable. the manufacturer was not made aware of the issue. the contact had not experienced a failure.

The part that is defected is tipm(total integrated power module) which i guess you can say the brain. i was driving on my way to work and all of a sudden my whole dash board goes dark and then that's when things went crazy. the wipers starting going and would not stop, this was a dry day can you imagine. the gauges went haywire such as my thermostat went to zero, signal lights would not work, radio died, gas light came on and no speed odometer. all this to say that i travel about 65 miles or so one way to work. did not know what to think of this and as i continue driving thank goodness to that. the dash board start again to go dark and things came back on and this happen again before i got to work. need less to say what a way to start out the morning, i thought there may have been a gremlin in my vehicle or some ghost from pass. trying to brush this off and said this was a fluke or something. i did finally take it to a dealer and this was what was told to me and the cost is almost $900.00 just for this part, that is crazy. i did not fix this that day because i said this is ridiculous. then in reading up on this issue there have been numerous complaints about this situation with auto/dealer and they refuse to recall and take care of this real safety issue. this was one of there first cross over vehicle made so there was room for error and errors should be fix by them. shame on them not to. i need this to be taken care of by them not me the consumer who still has to pay for this vehicle. i need your help! thanks *tr

Tl* the contact owns a 2009 dodge journey. the contact stated that the key was difficult to turn over to start the vehicle. the contact received notification of nhtsa campaign number: 14v373000 (electrical system) and stated that the part was not available for an extended period of time. the dealer did not give a specific date for when the part would become available. the manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. the failure mileage was not available.

Tl* the contact owns a 2009 dodge journey. the contact indicated that they key failed to turn over into the on position preventing the vehicle from starting. the contact was included in nhtsa campaign id number: 14v373000 (electrical system). the dealer was contacted several times who indicated that the part was not available but did not specify if the contact would be placed on a waiting list. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 92,000.

Recalled for l25 win spacer ring installation. with new spacer ring is installed, the win sticks in the "start" position. it is necessary to manually rotate the fob back to "on" to get the running accessories, ie: electric windows, radio, hvac; to work. nothing like creating a problem to fix a minor problem. dealer says this is normal for this recall solution. dodge 800-help line of no assistance. *tr

Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2009 dodge journey. the contact was experiencing the failure several months prior to the recall notification was received. the contact stated that the vehicle failed to start and stalled without warning. the vehicle was taken to several repair shops who were not able to replicate and diagnose the failure to provide a permanent remedy for the condition. the mechanic replaced the battery and the ignition switch, but the failure continued. the vehicle was included in nhtsa campaign number: 14v373000 (air bags and electrical system). the contact was unable to obtain the part from the dealer to receive the repair for several months. the manufacturer was notified of the failure. the failure mileage was not available. parts distribution disconnect.

Tl* the contact owns a 2009 dodge journey. the contact stated that the vehicle stalled several times. each time the failure occurred, the contact had to restart the vehicle to reset the computer. the contact mentioned that the failure progressed without warning. the contact stated that the vehicle was taken to the authorized dealer who replaced the detent spring for manufacturer recall number l25, but the failure recurred. the contact stated that while traveling approximately 35 mph, the vehicle stalled at a slight curve. the contact lost control of the vehicle and crashed into a barrier. a police report was filed. the driver sustained injuries to the neck and received medical attention. the vehicle was towed to the authorized dealer for diagnostic testing and repair. the manufacturer was notified of the failure. the approximate failure mileage was 130,000.

Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 11v139000 (electrical system) and stated that the part needed was not available within a reasonable timeframe. the dealer did not provide a specific date for when the part would become available. the manufacturer was contacted and could not provide an estimated date for when the vehicle would receive the recall repair. the contact had not experienced a failure.

Tl*the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags , electrical system) however, the part to do the recall repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made of aware of failure. the contact had not experience a failure.

I already filed a report on how the electrical system is messing up. also how the braking system is to small for this vehicle ,and how they were out extremely to fast. this time i am trying to find another form in which i can through the mail system try and get hold of nhtsa to try and receive a recall . due to me and the other tens of thousands who also have this same problem. *js

Drove vehicle to work came home it wouldn't start. had it towed to the dealer they did a voltage test and said it was the battery. replaced the battery a week later it wouldn't start. had it towed to the dealer again this time they kept the vehicle for two weeks and they came to the conclusion that it was the tipm module for a cost of 1,500.00 and the part is on back order. since this part was not a recalled item i would have to pay out of pocket since i didn't purchase a warranty from them when i purchased the vehicle in june 2014. had the vehicle for only 3 months and it broke down. *tr

Tl* the contact owns a 2009 dodge journey. the contact stated that the key failed to start the vehicle. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part needed to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the failure. the failure mileage was 80,000.

The vehicle wouldn't start was just making a clicking sound. had it towed to the dealer and they said it was the battery . replaced the battery drove home a week later same thing happened vehicle wouldn't start had it towed back to the dealer where is resides now they stated its the tipm module they wanted $1,500 for the parts and labor i just bought this vehicle from them in july 2014. they also stated they didn't know when the part would come in since its on back order. *tr

Tl* the contact owns a 2009 dodge journey. the contact stated that the key was difficult to turn over to start the vehicle and the vehicle stalled several times. the contact was not able to restart the vehicle and it was towed more than once to the contact's residence. the vehicle was included in nhtsa campaign number: 11v139000 (electrical system) and stated that the part was not available for several months. the contact continued to experience the failure without warning while waiting for the part. the vehicle was not repaired. the manufacturer was notified of the failure. the approximate failure mileage was 70,000.

This isn't the first time this has happened, we think there is something wrong with the ignition. i've replaced the starter, battery and got a tranny all within a year. the car will not start but i have power, the radio and lights come on, i have to let it sit for a minute retry it and hope it works. i'll be calling the dealership and see what they can do, but this is an 09 journey nothing major should be going on. *tr

Tl* the contact owns a 2009 dodge journey. the contact received a recall notification for nhtsa campaign number: 14v373000 (electrical system); however, the part needed to remedy the vehicle was unavailable. the manufacturer was not made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2009 dodge journey. while driving at various speeds, a loud noise was present coming from the front of the vehicle. the vehicle suddenly shut off. the cause of the failure was not diagnosed. the recall notice for nhtsa campaign number: 14v373000 (electrical system) was received in june of 2015. after contacting the dealer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. the failure mileage was 76,000.

Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign: 14v373000 (electrical system). the contact stated that the part was unavailable. the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2009 dodge journey. the contact stated while driving approximately 35 mph, the vehicle stalled without warning. the vehicle was able to restart after the key was removed and reinserted into the ignition. the contact replaced the battery, but the failure persisted. the vehicle was included in nhtsa campaign number: 11v139000 (electrical system); however, the part needed to do the repair was unavailable. the manufacturer was made aware of the failure. the approximate failure mileage was 43,000.

Tl* the contact owns a 2009 dodge journey. the contact stated that nhtsa campaign number: 14v373000 (electrical system) had exceeded a reasonable amount of time for repair. the dealer stated that the parts were on back order and were unavailable. the manufacturer was made aware of the delay. the vehicle was not repaired. the contact also experienced an intermittent failure where the key would either fail to turn or become stuck in the ignition switch. after several failed attempts, the key would eventually release from the ignition switch. additionally, the cruise control would fail to engage when activated at various speeds. the manufacturer was not made aware the failure. the vehicle was not diagnosed or repaired. the failure mileage was 120,000.

Tl* the contact owns a 2009 dodge journey. the vehicle failed to start without warning. on a different occasion, the contact mentioned that the vehicle stalled without warning and restarted after the transmission was shifted into park. also, the passenger side heat unit failed. the vehicle was towed to a dealer where the technician initially diagnosed that the win module and the pentium intake was defective. the remedy failed to repair the failure. as a result, the technician determined that the transmission range sensor needed to be replaced. the technician diagnosed that the trans range sensor needed to be replaced. the manufacturer stated that the vin was included in nhtsa campaign number: 11v139000 (electrical system). the vehicle was not repaired. the failure mileage was 91,000.

Tl* the contact owns a 2009 dodge journey. while driving 35 mph, the vehicle stalled. the contact was able to restart the vehicle. the contact also stated that "bad key" displayed on the message board. the vehicle was not diagnosed or repaired. the failure recurred on numerous occasions. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure. the failure mileage was unknown. the vin was unavailable.

Tl* the contact owns a 2009 dodge journey. the contact stated that the vehicle would not start until after several attempts without warning. the failure recurred on several occasions. the vehicle was taken to the dealer, but the failure was unable to be determined. the vehicle was not repaired. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure. the approximate failure mileage was 66,000. update 01/15/16 ma

Tl*the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was notified of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2009 dodge journey. the contact stated that the driver side door controls failed to unlock all of the doors. as a result, the contact had to manually unlock the doors. the vehicle was taken to an independent mechanic for diagnostic testing and the harness was adjusted. the contact referenced nhtsa campaign number: 10v658000 (electrical system), but the vin was excluded from the recall. the manufacturer was not notified. the approximate failure mileage was 97,000.

My car has been having trouble starting for some time now, which good thing i called the manufacturers and was informed of the recall. was not informed any other way though.? a little concerning? i called them because a couple of months ago my back passenger side door just stopped locking and unlocking. then so did the back hatch door. it only unlocks after i sit there and either manually unlock it or eventually get it to go by pushing the button a dozen times. i'm worried my daughter is going to get locked in or open the door while the car is moving. or much worse the airbags are not going to go off if an accident happens because something is obviously wrong with their wiring. something needs to be done about this before children are the ones getting hurt. *tr

I was driving along a 4 lane highway, hit a bump and the ignition turn off. i was in the inside lane and had to maneuver my vehicle across two lanes to the side of the road so i could put the vehicle in park so i could restart the car. *tr

While driving along the highway, with cruise control on, the vehicle lost power and decelerated. the etc and traction control lights came on the dash. after pulling to the side of the road the vehicle was restarted. after being restarted the vehicle drove normally. this scenario has happened three times at highway speeds and once during acceleration. around the same time of onset with the power loss issue the vehicle will not start intermittently. sometimes it starts after several minutes, sometimes it does not start for several hours. *tr

Tl* the contact owns a 2009 dodge journey. while driving approximately 15 mph, the air bag warning indicator illuminated. the failure recurred on multiple occasions. the vehicle was taken to the dealer, but was not diagnosed or repaired. the manufacturer was notified of the failure. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. the approximate failure mileage was 50,000.

Tl* the contact owns a 2009 dodge journey. while driving approximately 40 mph, the engine stalled without warning. the contact had to use excessive force to steer the vehicle and the braking system malfunctioned. the contact was able to restart the vehicle after multiple attempts. the failure occurred multiple times. the vehicle was towed to a dealer for diagnostic testing. the technician stated that the ignition switch was defective and needed to be replaced. the vehicle was not repaired. the manufacturer stated that the vin was not included in nhtsa campaign number: 14v373000 (electrical system). the approximate failure mileage was 52,000.

Random electrical issues when either the (1) drivers side door is opened when the car is running, or (2) when the car is first started. windshield wipers start going, all the panel lights start blinking, interior sounds beeping, and gas indicates on empty. this continues until the car just decides to stop. i am afraid i am going to have a total electrical failure while driving. i hope and pray this becomes a recall soon. it's very scary. *tr

Tl*the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure. the contact had not experienced a failure.