Problems with 2009 Dodge Journey ELECTRICAL SYSTEM

This is the 3rd time the car has left me stranded. the ignition will not turn over. the battery is fine, the tank is full. i received a recall for the ignition fob but was told by the dealer that the part is not in. its been more than 6 months. i'd like to know what my right are. isn't the manufacturer obligated to fix the known/admitted problem? *tr

In oct., 2014 i received a recall notice l25/nhtsa 14v-373. i have called my dealer and chrysler's vehicle safety hotline twice, and again today. both report that "the problem is in the ignition switch, but that "the repair parts are not available, nor do they have an eta for their arrival". last evening my car's engine shut off while i was driving at about 40 mph. i restarted and it stopped again. i had plenty of gas and the car has run normally since. however, the car behind me almost didn't stop in time. how can this vehicle be safe to drive? what if i had been going 65 mph on the interstate? i was employed for many years in the manufacturing industry and never heard of placing , or receiving an order without obtaining a delivery commitment. what is going on here? *tr

Tl* the contact owns a 2009 dodge journey. the contact stated that the recall notice for nhtsa campaign number: 14v373000 (electrical system) was received in january of 2015. after contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. the contact had not experienced a failure. updated 11/18/15*lj updated 2/10/16 *js updated 4/4/18*jb *tr

Tl* the contact owns a 2009 dodge journey. while driving at 60 mph, the windshield wipers activated independently. in addition, all the windows rolled upwards and downwards intermittently. all the warning lights on the instrument cluster illuminated. the failure recurred on numerous occasions. the vehicle was taken to multiple independent mechanics who diagnosed that the power train control module needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 80,000.

Tl* the contact owns a 2009 dodge journey. the contact stated that when the fob was placed in the ignition, the engine did not start. the vehicle was previously repared per nhtsa campaign number: 14v373000 (air bags, electrical system); however, the failure recurred multiple times. the contact was also experiencing electrical failures throughout the vehicle. also, both side view mirrors were not working, in addition to all of the door locks, master control unit, and child safety locks. the vehicle was unable to detect that the driver's side door was open. also, the passenger side windows were nonfunctional. the vehicle was taken to the dealer where multiple repairs were made on several occasions. the mechanic replaced numerous modules, fuses, and relays; however, the failures recurred. the manufacturer was not notified of the additional failures and there was no further repairs or diagnostic tests. the failure mileage was 35,000.

Tl* the contact owns a 2009 dodge journey. while driving at 40 mph, the engine stalled. the vehicle was not diagnosed or repaired. the contact received a notice for nhtsa campaign number: 14v373000 (air bags, electrical system) and believed the failure was related to the recall. the manufacturer was notified of the failure. the approximate failure mileage was 70,000. updated 09/03/15*lj updated 10/26/2017*cn

Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2009 dodge journey. while driving approximately 50 mph, the vehicle stalled without warning. the vehicle restarted after being parked for ten hours; however, the failure recurred on several occasions. the vehicle was taken to the dealer and the contact was informed that the vin was included in nhtsa campaign number: 11v139000 (electrical system). the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the failure. the approximate failure mileage was 85,000. updated 5/18/15*cn updated 10/5/2017*cn

Tl* the contact owns a 2009 dodge journey. the contact stated that while driving at 55 mph, the vehicle stalled and the key warning light illuminated. the contact was unable to restart the vehicle. the vehicle was towed to the dealer. the vehicle was not diagnosed or repaired. the manufacturer was not notified of the failure. the vin was included in nhtsa campaign number: 11v139000 (electrical system). the approximate failure mileage was 103,000.

Tl* the contact owns a 2009 dodge journey. the contact received a notification of nhtsa campaign number: 14v373000 (electrical system) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure. the consumer stated that on multiple occasions the ignition switch turns off. this failure occurs while driving. the consumer would pull to restart the vehicle. updated 10/8/2015*js

Tl* the contact owns a 2009 dodge journey. the contact stated that the vehicle failed to start. the contact charged the battery and was able to restart the vehicle. the failure recurred multiple times intermittently. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the parts needed were not available to perform the repairs. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. the manufacturer was not notified of the failure. the approximate failure mileage was 75,000.

Tl* the contact owns a 2009 dodge journey. the contact received a notification for nhtsa campaign number: 14v373000 (electrical system) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure. updated 02/09/15*lj updated 06/9/2015 *js

Tl* the contact owns a 2009 dodge journey. the contact received a notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.

Vehicle randomly will not start. everything (lights, air, radio) works except it will not start, makes a clicking noise but will not turn over. we have paid dodge over 300 dollars to have this issue fixed but it keeps reoccuring. first time we had to have it towed they said it was a software issue and bad battery. we paid for that and not even a week later i was stranded out of town at night with my children. dodge had it towed thr next morning and could not identify the issue. we have since had to have it towed 2 other times back to dodge and they have fixed the starter and on the last occasion they said nothing was wrong. once we had the battery jumped to get it started and it is a brand new battery, however that doesnt always work. we are still dealing with this issue. we received a recall notice in the mail for bad ignition and key issues in may and we still have not been able to get it fixed. we were told by dodge that we would be put on a waiting list for parts and it could be months as there are a lot of people who are having thr same issues and not enough parts are available. please look into this issue. no, i didn't crash but it is a safety issue when you are stranded far away from home and noone can help you. it is expensive when i end up having to pay 100's of dollars i'm towing. if you google the issue there are multiple complaints of the same issue and dodge keeps saying to everyone that they can not identify the issue.

I was driving approximately 10-15 mph when my car suddenly shut-off and would not restart. it has a recall for the win module but the dealer does not have the parts to fix it. it is currently at the dealer being looked at. this car has been nothing but trouble from the beginning. i have been thru more sets of brake pads and rotors than i ever thought possible. not to mention all the times it was towed to dealer because it would not start and was told every time that nothing was wrong with it. it is a know problem which they will not fix. i have also have numerous electrical issues inside the car. these cars are worthless. *tr

Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part needed to do the repair was unavailable. the contact stated that the vehicle failed to start and the failure recurred on multiple occasions. the contact stated that the vehicle was towed to an independent mechanic. the technician diagnosed that the ignition switch failed. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 53,000.

Tl* the contact owns a 2009 dodge journey. after the vehicle was repaired according to an unknown manufacturer recall related to the wireless ignition ring, the abs light and traction control light illuminated on the instrument panel. the contact stated that the vehicle would not start unless it was in the neutral position. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 65,000.

In 10/14 i received recall #l25/nhtsa 14v-373. on 11/5/14 i called my dealer and was told "no parts available". "no schedule". the same day i called chrysler recall assist. center 1-800-853 and was told. "no parts available or schedule available. on 12/4/14 called antioch chrysler/dodge. "bring the car in for diagnosis. i wasted 1 hr! "no parts avail. or scheduled! when you receive notice from chrysler that parts are available, call dealer for appointment." according to the recall, there is danger in driving this vehicle. "engine shut off and passive restraint systems would also shut off. how can chrysler not have a schedule for parts availability. do i assume that they haven't been ordered, or if so, were ordered from an incompetent manufacturer? why recall at all? *tr

Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the vin was not available. the contact had not experienced a failure.

Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (electrical system); however, the part needed to do the repairs was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure. the contact had not experienced a failure.

Tl* the contact owns a 2009 dodge journey. the contact received a notification for nhtsa campaign id number: 14v737000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. the dealer was unable to inform when the part would become available. the manufacturer was notified of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2009 dodge journey. while in park, the vehicle failed to start and the key remained in the off position. the vehicle was taken to multiple dealers who diagnosed that the ignition switch needed to be replaced. the vehicle was not repaired. the failure recurred on numerous occasions. the vin was included in nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part needed to repair the vehicle was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not notified of the failure. the failure mileage was 55,000.

Tl* the contact owns a 2009 dodge journey. when the ignition was turned to the on position, the vehicle did not start. the contact stated that the vehicle had to be parked for awhile in order for it to restart. the failure recurred numerous times. the dealer was unable to duplicate the failure. the manufacturer was not made aware of the failure. the failure mileage was approximately 55,000.

Tl* the contact owns a 2009 dodge journey. the contact received a notification for recall nhtsa campaign number: 14v373000 (electrical system). however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experience a failure.

Tl* the contact owns a 2009 dodge journey. the contact stated that while driving approximately 20 mph, the vehicle stalled without warning. the failure recurred on numerous occasions. the vehicle was not diagnosed or repaired. the vehicle was included in nhtsa campaign number: 11v139000 (electrical system). however, the parts to do the repair were unavailable. the manufacturer was made aware of the failure. the approximate failure mileage was 83,000.

My 2009 dodge journey has been to rick hendricks jeep chrysler dodge ram at least 3 times to repair the recalled ignition part. i believe the first time it was taken in was november 22 and they stated the parts were not released yet for the repair. they than called me back two more times stating the parts were in but they weren't. my last visit was on december 20 and after 5 hours of waiting i was told the parts were still not in. i have wasted 15 hours in waiting and gas for two cars. they told me they would call me when the part comes in but no phone call yet. *tr

Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2009 dodge journey. the contact stated that the key failed to turn in order to start the vehicle. the contact had to make several attempts to get the vehicle to start. the contact waited for nine months for the part for nhtsa campaign number: 14v373000 (electrical system) to become available. the dealer was not able to determine when the part would become available. the vehicle was taken to an independent mechanic who replaced the battery and the starter but the failure persisted. the contact disconnected the automatic start feature as a precaution due to the failure progressing. the manufacturer was notified of the failure. the approximate failure mileage was 50,000.

Tl* the contact owns a 2009 dodge journey. the contact stated that when attempting to start the vehicle, several attempts had to be made before the vehicle would start. the vehicle was included in recall nhtsa campaign id number: 11v139000 (electrical system). however, the part needed to do the repair was unavailable. the approximate failure mileage was 57,000.

On four separate occasions, i attempted to start my vehicle (all lights, radio work) and only hear clicks of the starter and the vehicle did not start. on the second occasion, the vehicle finally started after approximately thirty minutes. i took the journey to an auto center and they tested the battery, which was registering at 490 cca and they suggested i get a battery soon. on the third occasion, i went to pick my wife up from a doctors appointment and stopped the journey for less than five minutes. i attempted to start the journey and it did not start for over 30 minutes. i attempted to have the vehicle jump started; however, after three separate vehicles attempted to jump my journey, it did not start and had to call a tow truck. after the tow truck driver charged the battery for approximately 5 minutes, the vehicle started. i immediately had the battery replaced and thought the issues was solved. on the fourth occasion, all four of which took place in a three week period, after stopping at a store for approximately 10 minutes, the journey did not start. after waiting for approximately 30 minutes, the vehicle finally started. i have reviewed the recalls and this is not listed, yet there are multiple complaints of this issue. i will be attempting to have all current recalls repaired and hope this issue is take care of before myself or someone in my family is seriously injured due to this happening while driving on the highway. *tr

Tl* the contact owns a 2009 dodge journey. the contact received a notification for nhtsa campaign id number: 14v373000 (electrical system) and stated that the part needed was unavailable to repair the vehicle. the dealer was unable to inform the contact of when the part would become available. the manufacturer was notified of the issue. the contact had not experienced a failure. updated 12/19/14*cn updated 02/03/15. *jb

Tl* the contact owns a 2009 dodge journey. the contact received a notification for nhtsa campaign number: 11v139000 (electrical system); however, the part needed to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the issue. the contact had not experienced a failure.

After starting up the vehicle, the radio and information display will not function at all. when the vehicle is then shut off the battery will drain rather quickly( within 8 hours) and kill the battery. if the battery is disconnected and then reconnected the radio and display will then work. this happens frequently depending on how many time the vehicle is started and stopped.my mechanic has traced it to the tipm ,totally integrated power module. *tr

Tl* the contact owns a 2009 dodge journey. while driving at approximately 35 mph, the vehicle stalled without warning. the contact restarted the vehicle. the contact received a notification of nhtsa campaign number: 11v139000 (electrical system); however, the part to do the repair was not available. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure. the failure mileage was 94,893.

Tl* the contact owns a 2009 dodge journey. the contact stated that while driving at approximately 45 mph, the vehicle stalled without warning. the vehicle was able to restart. the contact was informed of nhtsa campaign number: 11v139000 (electrical system) but the part was not available for the recall repair. the failure recurred multiple times. the manufacturer was notified of the failure. the contact stated that manufacturer exceeded a reasonable amount of time for the recall remedy. the approximate failure mileage was 80,000.

Tl* the contact owns a 2009 dodge journey. the contact stated that while driving various speeds, the engine stalled without warning, however, would restart independently. on another occasion, the vehicle would not start and the anti-lock warning light illuminated. the vehicle was taken to the dealer where the vehicle was repaired under nhtsa campaign number: 14v373000(air bags, electrical system),however, the failures persisted. the vehicle was taken back to the dealer; however, the failure was unable to be determined. the manufacturer was notified of the failure. the approximate failure mileage was 41,740.

Tl* the contact owns a 2009 dodge journey. while driving approximately 5 mph over a pothole, the vehicle stalled without warning. the failure occurred on several occasions. the vehicle was able to restart. the contact received notification on nhtsa campaign number: 14v373000 (air bags, electrical system) however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was made aware of the failure. the approximate failure mileage was 110,000. the vin was unavailable.

Tl* the contact owns a 2009 dodge journey. while starting the vehicle, the key remained in between the on and the accessory position before the vehicle stalled. the contact was able to restart the vehicle. the failure recurred on numerous occasions. the vehicle was not diagnosed or repaired. the vin was included in nhtsa campaign number: 11v139000 (electrical system) however, the part needed to repair the vehicle was unavailable. the manufacturer was notified of the failure. the approximate failure mileage was 75,000.

There is a recall on the ignition system and each time we call the local dealer to make an appointment, we are simply told that there isn't a part available anywhere to fix the issue. we would like to get this situation taken care of asap. any help that can be provided would be appreciated. *tr

Tl* the contact owns a 2009 dodge journey. the contact stated that while a traffic light, the vehicle stalled without warning and failed to restart. the vehicle was towed to the contact's residence. the vehicle was not diagnosed or repaired. the vehicle was included in nhtsa campaign number: 14v373000 (electrical system). however, the part needed to do the repair was unavailable. the manufacturer was notified of the failure. the vin was unavailable. the approximate failure mileage was 136,000.

Tl* the contact owns a 2009 dodge journey. the contact received nhtsa campaign number: 14v373000 (electrical system) and stated that the part was unavailable. the dealer was uncertain of when the part would become available and informed the contact that the part was not produced in order to service the vehicle under the recall repair. the manufacturer was not notified of the delay. the contact did not experience a failure. the vin was unavailable.

Tl* the contact owns a 2009 dodge journey. while driving over a bump at an unknown speed, the key slightly came out of the ignition and the vehicle stalled without warning. in addition, the bad key warning light illuminated on the instrument panel. the vehicle was towed to the contact's residence. the vehicle had not been diagnosed or repaired. the vehicle was included in nhtsa campaign number: 14v373000 (electrical system). however, the part to do the repair was unavailable. the manufacturer was not notified of the failure. the vin was unavailable. the approximate failure mileage was 93,000.

Tl* the contact owns a 2009 dodge journey. the contact stated that it took several attempts to start the vehicle. the failure recurred on several occasions until the vehicle would no longer start. the vehicle was not taken to the dealer or diagnosed. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the failure. the approximate failure mileage was 50,000.

Tl*the contact owns a 2009 dodge journey. the contact received a notification of nhtsa campaign number: 11v139000(electrical system). the contact stated that the part needed to remedy the vehicle was unavailable. the manufacturer was made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (air bags, electrical system); however, the part to do the repair was unavailable. the contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. the manufacturer was not made aware of the issue. the contact had not experienced a failure.

Tl* the contact owns a 2009 dodge journey. while in park, the vehicle failed to start. the vehicle was not diagnosed or repaired. the failure recurred on numerous occasions. the vin was included in nhtsa campaign number: 11v139000 (electrical system); however, the part needed to repair the vehicle was unavailable. the manufacturer was notified of the failure. the failure mileage was unknown.

Tl* the contact owns a 2009 dodge journey. the contact received notification of nhtsa campaign number: 14v373000 (electrical system) and stated that the part was not available to schedule a recall repair within a reasonable timeframe. the contact called two different dealers who stated that the part was not available and waited for longer than six months for the recall repair. the dealer did not give a specific date for when the part would become available. the manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. the contact had not experienced a failure.

As i was driving, the symbols on the dash board all came on at once. the seatbelt symbol came on even though i was wearing my seatbelt, alarms started chiming and the windshield wipers started going without being turned on. the headlights started flashing on and off. the lights on the dashboard goes off when at random. the gas needle goes to empty even though there is 3/4 tank of gas. *tr

Last date of incident was on october 16, 2014, this is the 4th time my vehicle has shut off while driving it. the first time it happened i contacted dodge whom stated there was no recall in re: ignition problems, interestingly enough a recall was posted within weeks, since that recall i have been contacted via mail stating parts have been ordered with no known delivery date for repairs. the last incident happened while i was driving too work exiting off the expressway during rush hour traffic on the ramp with vehicles behind me and my car just shut off again. when i contact dodge i am told there is nothing they can do i have to wait for parts and risk my life in the process due to they will not issue a rental car for this. per my conversation with dodge i want this well documented being i am driving a vehicle with major safety issues when it appears to randomly shut off the engine while driving, i have done everything stated in the recall letter so i may limit my risk, i have taken all keys off my key ring, i make sure key is well engaged when starting my car. unfortunately in my case this is not a help at all being i still am having episodes of my car stalling out in traffic. *tr

Dodge has a recall (dodge recall: safety recall k07 / nhtsa recall: 10v658000) concerning the wiring harness in the front door, which may break and could cause the airbag light to turn on as the sensor would not be connected. my dodge journey has this issue with the wiring harness, but dodge will not fix it as my 2009 journey is not listed under that recall for some reason.