We have classified the 176 complaints from 2004 Acura TL about STRUCTURE into the following categories.
Tl* the contact owns a 2004 acura tl. the contact stated that the dashboard was cracked over the air bag area. the vehicle was taken to the dealer for inspection where they stated that the dashboard needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 120,000.
We purchased a 2004 acura tl from a local owner. after we purchased the car, the dashboard started cracking everywhere! there are probably over 15 cracks in the dashboard. i called acura & they told me i wasn't a loyal customer & the car is too old! they said it would be around $1700 to replace the dashboard & they would charge me $1300!!! very nice of them, right! wrong!!!! i sent a letter to the vice president of acura along with many other people to the headquarters. there response was still the same! i also sent them pictures of the cracked dashboard & it just keep getting worse. who else can we file complaints with? my 2005 acura tl dashboard cracked as well but they replaced it free of charge saying they hoped to earn my business. when my 2005 acura tl paint faded al over the car, they would not touch it! they said it was because i lived in north carolina!! and, i wasn't a loyal customer because i have only owned 3 acuras!!! *tr
The dashboard is cracking severely on the passenger side of the vehicle. the cracks are expanding rapidly, and it looks like an outline of the airbag compartment. i'm afraid that the airbag will deploy accidentally, and/or that the pieces of the dashboard will injure someone riding on the passenger side of the front seat during an airbag deployment. my wife is scared to ride in the car now. *tr
Dashboard cracked suddenly above the passenger airbag compartment exposing the airbag compartment to the sun through the crack. dashboard also deformed and appears to be sticking to airbag compartment around the edges on the top. the crack is growing. the crack initially formed suddenly while i was driving, and made a loud clap, which could startle drivers. i am concerned that the air bag could fail due to this defect and further cracks could form suddenly making startling noises while driving.the size of the crack and amount of deformation varies with temperature.
Overnight my dash board has significant cracks this car has been garage kept and apparently many 04 and 05 acura's have this issue looks terrible and dealer wants 1500 to replace i think a recall is in order from acura/honda i am so frustrated now ... almost want to get ride of this car because of this problem don't know where to turn for help. *tr
My dashboard has developed a crack starting from the drivers side extending to the passenger's side without a cause. the vehicle has not been involved in a motor vehicle accident and is worrisome to me. *tr
My dash is cracking at an accelerated rate. first at the passenger airbag, then started sinking deeper that makes an obvious rectangle on my dash. my concern is if the dash is dry enough to split along the airbag seams, then what would prevent shards of dash flying off if the airbag deploys? this should get some serious safety considerations.
Upon entering my car in the driveway to go to work on january 17th 2013, i noticed that the dashboard had a crack from the windshield to the glove compartment along the passenger side air bag. this crack was not there previously. the following day, i noticed several more cracks above the gauges and around the speakers on the driver's side. the car is meticulously maintained, weather protected (garaged), and driven very few miles. this condition must be a defect in the workmanship and quality of the cars' dashboard that acura should resolve. i have never seen another manufacturer's car have issues like this. *tr
Tl* the contact owns a 2004 acura tl. the contact stated that the passenger side dashboard began to deteriorate around the air bag. in addition, the air bag warning light remained illuminated. the vehicle was not diagnosed or repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 110,000.
The entire dash of my acura has cracked and the cracks are everywhere. over the air bags, near the air bags....everywhere!! what is going on!? *tr
Crack on dashboard on passenger side airbag. there has been no accident. dealer will not fix it as there is no warranty left. *tr
My dashboard has developed several cracks. i feel that is unsafe since it has a crack on the passenger side over the air bag. acura needs to do something about it . cause it's several acura tl with the same problem not just mine. i'm a very upset owner. a great engine but low quality interior since my seats have also torn. *tr
Got into my car and noticed my dashboard cracked in two places!! this is wrong!! acura should take accountability for this!!! *tr
My dashboard has a crack around the driver's side airbag. the car has never been hit or wrecked. this crack just appeared and the check airbag indicator is on. i've been reading on the internet that many many other owners of this car are having the same problem. i'm afraid the airbag will deploy without cause. please check into this and let me know if there is a cause for a recall on this car. thanks. *tr
Small crack started at center of dashboard near the window. in 1 day it has wrapped almost completely around the drivers side of the dashboard and is nearly 2 feet long now. my 1989 honda accord had a better looking dash after 23 years. this is a major safety issue and needs fixed asap by acura. *tr
Multiple cracks on dash began on passenger side. new cracks developed over speedometer. poor design of structural dash support is causing dash to fall apart. unknown if this will compromise airbag function. one owner car has been garaged at home and often parked under cover at work - this is not sun damage. acura will not pay for replacement. *tr
Wife made me aware that a crack appreared on the dash atter taking down the sun shade to come home after work. it was about a four inch crack on top of the left edge of where the air bag deploys. i was somewhat concerned because f the location. i rode on the car again this afternoon and not only has the original crack doubled in size there is another one on the opposite side of the air bag deployment. both cracks are on the edge of the air bag "box" now i am very concerned and i get only line to see how to either repair or replace this dash. after searching i see that there are alot of complaints with this same issue. it seems acura has a problem with the material used to cover the dash. they need to step up and replace these dash boards. *tr
Tl* the contact owns a 2004 acura tl. the contact stated that a large crack developed on the dash board. as a result, the air bag became exposed. the manufacturer was made aware of the failure who did not offer any assistance. the vehicle was not repaired. the failure and current mileage was 98,000.
Dash board passenger side air bags area and driver side 2 speaker cracked. *tr
While driving we heard a loud pop that sounded like a very large rock hit the windshield. while inspecting the windshield we noticed that the noise had come from the dashboard splitting. the area covering the passenger side airbag has split and the entire dash, withing just a few days, has split from the initial 4 inch split to about 8 inches. i am concerned that this could affect airbag deployment as the decreased resistance could mean the airbag deployment speed is greater. (worth noting: we purchased this car new and it has been garage kept its entire life. also, when the car is in the sun i always use a sunshield.) *tr
I got in my car yesterday after work, to find a crack over 6 inches long on the passenger side dashboard, near where the airbag would be located. apparently this is a very common problem. most are reporting more cracks appearing and the cracks growing longer in size. i assume my dash will do the same as everyone else's and become worse. i believe it is temperature/heat related (expansion/contraction) but is no fault of my own. can you say recall!!! *tr
The dash has developed a crack around the passenger side airbag. i am concerned that should an accident occur the airbag may not deploy correctly. *tr
One day i got in the car and noticed a crack on the dashboard along the passenger side airbag. since then it is beginning to spread. *tr
i noticed a large crack on my dashboard in front of the passenger seat and it appears to outline the airbag. there are two small cracks on the dash as well. my concern is whether or not these cracks make the deployment of my airbags defective in the event of a collision. *tr
My 2004 acura tl has a few large cracks on tha dash/instrument panel. i am the second owner that has been garage kept and very well maintained. i do not understand that a luxury car would have such a defect that may produce serious injuries on our children or spouses. acurazine.com, facebook, twitter and a georgia news reporter has hundreds of complaints and picturs of this deect and have been told that it is not a problem by dealships. please make a recall for this defective dash!!!! *tr
There are some crack on the dash board due to bad material. *tr
Dash separating around passenger side airbag. *tr
Large crack in the dash on passenger side above airbag. it gets bigger every day especially when i turn the ac on after the dash has been hot from parking in the sun. the car is garage kept and not in the heat very much. *tr
Dash board is cracking around airbag on right side and directly behind steering wheel. *tr
The dashboard in my 2004 acura tl is cracked on the passenger side along the airbag. started out just a crack about 1/4" and two days later the crack is over 8 inches. also the dashboard on the driver's side cracked first from just in front of the steering column all the way to the windshield and is now a complete square from steering column to windshield and back to steering column. if this isn't a safety issue, i don't know what is! we own two other hondas, 2001 and 2000 civics,and neither of those cars have cracks and are in better shape than the acura tl. *tr
Dash/airbag issues. 2004 acura tl 3.2 had a crack on the dashboard which the airbag is underneath, this is a safety concern if the airbags would be deployed correctly. more cracks appear several days later, the car is well pampered, but this is a defective material on honda/acura's part. need to be recalled! *tr
My wife drives the car on a regular basis. on 5/21/12 she advised a crack @ 2" had developed on the passenger side dash over the air bag. on 5/22/12 the crack had enlarged and is now @ 4" long. *tt
The vehicle is a 2004 acura tl. it is mainly garaged kept and well maintained. it has developed a large crack in the dashboard running from the windshield towards the passenger seat. it appeared one day for no apparent reason. the car has not been in any accident. there is an extended warranty on the car but they won't cover this. in my opinion, this is due to inferior materials and/or design and should be repaired by the manufacturer. what happens if there is an accident and the air bag deploys...will the cracked dash prevent the air bag from deploying properly? or will there be pieces of the dashboard acting as little missiles posing a threat to the occupants? *tt
My 2004 acura dashboard cracked in several places. it is a known 2004- 2005 tl issue but there is no recall. *tr
I noticed a couple of cracks on my dash. since i noticed them there had become additional cracks. after doing research i discovered this is a very common problem for this make and model and the cracks occur in the same spots. the biggest concern if the crack over the passenger side airbag. *tr
Dashboard is cracking on its own, not due to normal wear and tear. cracks are over the passenger side airbag and other parts of dashboard. *tr
There is a water leak under the right rear passenger seat that has caused the bottom of the seat cushion to be covered in mold. the water leak is a known condition with the '04 tl that acura has documented in their april 2005 service news. acura has been aware of the issue for at least 7 years and has done nothing proactive to correct it even though it's a simple fix. i'm confident that the long term exposure to the mold has caused me the sinus and lung/asthma problems that have been plaguing me for the last few years and that began shortly after i purchased the car and never connected to the car even though i have undergone a variety of testing from different doctors. *js
Tl* the contact owns a 2004 acura tl. the contact stated that a crack was present on the passenger side portion of the dashboard. the contact also stated that the crack was getting worse with time. the vehicle was not taken to the dealer. the manufacturer was not notified. the vehicle was not repaired. the failure mileage was 102,000 and the current mileage was 103,500.
I recently noticed two large cracks that appeared in the dashboard on the passenger side above what i believe to be the airbag compartment. one day they were just there and were not the result of an accident. i have not taken the vehicle to the dealer, as there is more than enough written about this problem to know what the answer will be. this appears to be caused by inferior materials and poor engineering used in a high end vehicle. it's embarrassing for acura to say the least. i have a 1989 toyota supra and the dash is in perfect condition, so i don't want to hear "normal wear and tear", that's bull. acura needs to step up to the plate and be accountable. as others have stated, there could also be links to air bag failure or pre-mature deployment, which would be a much more serious issue. we pay a significant price from our hard earned dollars for these upscale vehicles. we should not have to pay for acura's choice to use cheap material and poor designs. now is the time for the consumer protection industry to step in and take action since the individual is left to the mercy of the manufacturer. *tr
Tl* the contact owns a 2004 acura tl. the contact stated that there were cracks in the dashboard. the vehicle was taken to a dealer where it was diagnosed that the dash cover failed and needed to be replaced. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was approximately 50,000.
The dashboard is spiderwebbing with cracks, especially around the passenger side airbag. *tr
Tl* the contact owns a 2004 acura tl. the contact stated that a crack had developed across the dashboard. the contact was concerned that the failure would allow the air bag to deploy inadvertently and without warning. the vehicle was taken to the dealer. the technician stated that the dashboard needed to be replaced. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure mileage was 98,000 and the current mileage was 123,000.
I have a 2004 acura tl dash that has very large cracks over the passenger airbag and is cracked in 3 more places over the drivers steering column. this seems to be a very common problem that many 2004 acura owners are facing. acura customer relations says to see the dealer for a resolution and from what i'm reading online it seems that the dealer wants no part in fixing or warranting this part. i will investigate this issue and report back to acura to see if they will cover this 2000 dollar part that should be recalled on that model year. acura should do something about this. accepting responsibility for this known issue would be a good place to start. *tr
Tl* the contact owns a 2004 acura tl. the contact stated that a large fracture, the size of an airbag, was present on the dashboard on the passenger's side. in addition, there was a long fracture up the middle of the dashboard on the driver's side. the vehicle was taken to the dealer and they informed the contact that the dashboard and airbag may possibly need to be replaced. the vehicle had not been repaired. the manufacturer was notified and they offered no assistance. the failure mileage was approximately 99,500.
During the month of december 2012, i noticed that my dashboard on the above the passenger side airbag started to split. the car was not in any accident, and i am the only individual who operates the vehicle. as of this date, one split have turned into two large splits on the passenger side that measure at about a foot each. additionally, i have noticed a smaller split in the dashboard now above the driver side. i took my vehicle to an acura dealer on 11/10/2012 (acura of manhattan) for routine maintenance and to also inquire about what acura is doing to fix the issue and replace my dashboard at no cost to me due to the design defect in their product. i do not want to wait until the airbag deploys and does physical damage to my passenger or myself because acura was negligent in their duty to ensure that they manufactured a part that would not fail and cause injury to passengers of their vehicles. this dashboard needs to be recalled as soon as possible. *tr
The dashboard of my car started cracking around november of 2011, it is now completely covered in large cracks, including one right over the center of the passenger side air bag. my main concern is the fact that the dash is obviously not structurally sound, therefore in the event that the passenger airbag deploys pieces of dash will become sharp projectiles flying through the car. *tr
My 2004 acura tl started to have minor cracks on the dashboard last november and then it slowly spread all over the dashboard. i now have multiple long cracks on my dashboard. i have done some research online and there are many acura tl (2004 & 2005 model) owners who has encountered the same issue as well. i have other vehicles that are older than the acura tl and those vehicles dashboards are completely fine. i believe it is a defect in the material and acura should be responsible for replacing this part. i do not feel safe driving my care in this manner due to the fact that it might impact the air bags or may not deploy the air bags in case of emergency. so, please help all of us acura tl owners with this issue. thank you *tr
Tl* the contact owns a 2004 acura tl. the contact stated that the dashboard was cracked on the passenger side of the vehicle. the vehicle was taken to the dealer and an independent mechanic for inspection and they stated that the dashboard needed to be replaced. the vehicle was not repaired. the manufacturer was not notified of the defect. the failure mileage was 90,000.
I recently discovered a huge gash on my 04 acura tl's dashboard. i am worried that this crack will cause an airbag failure or even result in deploying prematurely. it is located all the way from the steering wheel to the windshield with an additional crack towards the middle. as the crack has expanded within the past week, i have found that just above the center console, the airbag has been pushed to the side, causing the airbag to bubble up in the center. i called acura and was told that they give discounts on the product because it should never happen and because it wasn't my fault, just a faulty product that has been discovered in several other states. i talked to the district manager of gunn acura in sa,tx about the issue and was told that since i haven't used acura's service department as much as they like (pretty much saying that i haven't given them enough money), they would give me only a 15% discount when i was told to expect around 75%. my car is out of warranty but i don't see how that would matter if it was bound to happen anyway. i don't understand why this defect isn't a recall. the district manager told me that if anything, the airbag would come out faster if needed since there is already a crack to open it up. but that might not be a good thing, especially when it is pushed out of the way and how the airbag doesn't come out of the dashboard. when i spoke to the district manager, the first thing i was told was that the offer is staying the same, no matter what. he checked his notes and decided a price before even consulting me or asking questions. he was set on a rate before he even spoke with me. the price hasn't changed and i am expected to pay for a $2000 dashboard with a 15% discount. my main concern is that the airbag will deploy any day now for no reason. it is getting to the point where i am actually scared to drive my car because of this issue. *tr
The dash board has cracked in multiple places over the passenger air bag. if the air bag was to deploy in an accident it would shoot sharp edged pieces of plastic at the passengers resulting in injury or death. it is happening to every 2004-2008 acura tl. something needs to be done. some acura dealers are covering some of the cost but it should be a recall for consumers safety. my wife will not ride in the car and will not allow our children as well. so i have a $50,000 luxury sedan that is useless. please help us acura owners. thank you *tr