We have classified the 176 complaints from 2004 Acura TL about STRUCTURE into the following categories.
I purchased my 2004 acura tl in october of 2008. recently, i've noticed the dashboard cracking. after bringing it to the attention of the dealership, they told me it was not covered under my warranty. as i search for information online, it seems to be a common problem with other 2004 models. i have asked if the air bags are safe and the person at the dealership gave me a chuckle and said "...of course". *kb
My 2004 acura tl had developed a major crack on passenger side of dashboard along the passenger air bag. i have found that this is a common problem on acura tl's, and is not being addressed as a recall or safety concern by acura/honda. the cost of repair is huge and i don't think customer should pay for the material defect by the manufacturer. the crack is right along the passenger air bag and this is a safety concern for me. *kb
12-15" cracks have developed over the entire dashboard causing the air bag malfunction light on the dash to illuminate--thereby indicating a problem with the air bag. this is clearly due to the problematic cracks over the entire surface of the dashboard, including both the driver side and passenger side. going over a pot hole or severe bump could cause the air bag to inflate and possibly cause an accident or injury to the front passenger. the 2004 acura dashboard obviously is defective and should be replaced by acura and further, investigated for potential accidental discharge of the passenger air bag. *tr
The dashboard has started to crack on the passenger side of the air bag and is getting worse. i believe is a safety issue. the air bags didn't fail yet but concerned with the crack. i believe acura should pay to replace. *kb
Dashboard crack near airbag. *tr
Major crack has developed on passenger side of dash board along the passenger air bag and air bag safety light is coming on and off sporadically on dash board. this is a huge safety concern for me. i have found that this is common problem on acura tl's, and is not being addressed as a recall or safety concern by acura/honda. the cost of repair is huge, and for a car costing as much as this one cost, it is completely unacceptable for such pre-mature failure. *tr
My dashboard has a huge crack coming down on the passengerside airbag. i also have 2 new cracks on top of the speedometer running up towards the windshield. the cracks seem to be getting bigger as time passes by. *tr
There are cracks appearing in the dash. one long one is next to the passenger side air bag and there are several others on the driver's side as well. they have severely decreased the appeal of the car and hence the value. i had a toyota corolla for 245,000 miles and there wasn't a single crack in the dash and no special care was given to the dash. acura should be embarrassed. i have seen pictures of other defective dashes from the internet and the cracks appear in the same places. this is obviously a design flaw or a material quality issue. *tr
The dashboard on the passenger side has cracked. there are two vertical cracks over the airbags. i asked the dealership about replacing it and i was told it's considered wear and tear. i was quoted a price of over $1700 dollars. after looking into it on the internet i was amazed at how many people had the exact complaint. i was told by a collision shop that this is very dangerous if airbag mistakenly deploys. many acura.owners have had the exact experience with the dealership unwilling to replace it. can someone look into this issue? it would be greatly appreciated. *tr
I recently noticed a small crack on my dash that within two days time spread to be approximately the width of my dash. the scary thing is the first crack appears to be the outline of my passenger seat airbag. i'm scared if it continues to get worse, the airbag my deploy unexpected if i have to slam on brakes for any reason. now i have cracks all of the front of my driver side dash as well. they appear to continually get worse. i use a sun shade and have been applying a lot of interior car care conditioner but none of it has delayed the cracks at all. i am really scared this may cause an issue with my air bag. *kb
The dashboard on my 2004 acura tl has recently started to crack, starting small and growing in several places. checked acurazine website to find over 44,000 like complaints. most start above the passenger airbag starting from the windshield to the top of the glove compartment. *tr
My 2004 acura tl has a crack in the dashboard on the passenger side. i have owned the vehicle since 2007 and take very good care of it. i couldn't believe how many other acura owners have this same problem. how could it be "coincidental"...sounds like a defect that acura is ignoring. am concerned about the safety of the airbag. *kb
Several dashboard cracks along the passenger airbag and all over the dash. concerned as it is causing the airbag sensor warning light to be engaged. this can be a potential hazard as the airbag my fail in a collision or engage and release at any moment. *tr
My 2004 acura tl has a crack on the dashboard that outlines the airbag. the crack appears to get longer and diverges in other directions over time.i am worried that if the air bag was to deploy, pieces of the dash will come flying to the car's inhabitants and may also potentially alter the trajectory and velocity of the airbag. acura is unwilling to admit that this is a safety concern and refuses to replace my dash. i have been researching online and have found several complaints matching my exact issues. here is a link to a news report. http://www.wsbtv.com/news/27832796/detail.html. *tr
Dash board cracked
My acura tl 04 dash started cracking and spread quickly to rest of the area. the cracks are all over my dash, right left - to top - over the speakers, etc. there were no accident involved. car is part outdoor without cover. *tr
The dashboard has cracked around the airbag area potentially compromising airbag deployment. *tr
Tl* the contact owns a 2004 acura tl. the contact stated that the dashboard was fractured in the area where the air bag was located. the dealer advised the contact to replace the dashboard. the manufacturer had not been notified nor was the vehicle repaired. the failure mileage was unknown.
My dashboard is cracked all over the place. acura will not fix it. *tr
2004 dash board is cracking on the passenger side located above the air bag. *tr
Tl* the contact owns a 2004 acura tl. the contact stated that the dashboard exhibited a crack, causing the air bag warning light to illuminate. the dealer inspected and diagnosed that the dashboard was cracked as a result of hotter temperatures and caused the air bag sensor to malfunction. the manufacturer was notified of the failure but did assist the contact with repairs. the failure mileage was 92,000 and the current mileage was 104,000.
2004 acura tl dashboard has horrible cracks on the passenger side around the airbags. there are smaller cracks around the speedometer panel near the windshield. the large passenger side cracks could cause the airbag to not properly deploy. this is not an isolated issue. over three hundred acura tl owners have joined a facebook group regarding this issue but the number of effected owners is probably in the thousands. http://www.facebook.com/acuratldefectivedash. acura is not stepping up and we need help. http://www.wsbtv.com/news/27832796/detail.html. *tr
Tl* the contact owns a 2004 acura 3.2tl. the contact stated that the dashboard became cracked where the air bag was positioned. the contact stated that the air bag could deploy at anytime without crashing. the vehicle was taken to the dealer where the contact was informed that the dashboard would need replacing. the manufacturer offered to cover seventy-five percent of the repair cost but the contact declined. the vehicle was not repaired. the failure mileage was 110,000.
My 2004 acura tl has a crack in the dash board around the passenger side airbag. this is not an isolated incident as i have recently learned that other 2004 and 2005 acura owners are having the same issue. i am worried because the crack is spreading and does not seem at all safe. i attempted to contact acura corporate and honda and was told i would have to pay to correct an obviously defective part. *tr
2004 acura tl defective dash - it was noticed dashboard cracks especially one developed where the passenger air bag is supposed to deploy. it is requested to consider this as a safety hazard, because it can affect the deployment of this safety equipment in case of an accident. vehicle is parked most of the time inside a garage, so it cannot be explained why the cracks occurred. *tr
The dashboard on my 2004 acura tl has cracked in multiple location. the cracks go vertically from the winsheild to the other edge of the dashboard.. *tr
Airbags are about to blow thru the dash. the airbag light stays on most of the time and the dash is cracking really bad around the dash. the crack started just around the airbag cracking the perfect shape of the airbag. now it is cracking all around the airbag. seems as tho the airbags could come out at any time. *tr
There was no accident or incident. i have complained about this to you over a year ago and nothing was ever resolved! our dash is cracking only where both air bags are on both the driver and passenger dash! this was not cased by anything but the manufacture. we really would like to see a recall on this. we have a 03 and 04 acura tl. the 03 has a recall on the air bags and it doesn't even show any signs of damage. the 04 needs a recall before our airbags come out on us driving down the road, then we will sue acura! i have pictures if you need them! *tr
Tl*the contact owns a 2004 acura tl. the contact stated that there were two cracks on the dashboard by the passenger side air bag. there was not a light illuminated on the instrument panel but he was concerned the air bags would not deploy properly if involved in a crash. the vehicle was not taken to the dealer for repair. the approximate failure mileage was 48,000.
2004 acura tl. the interior dash suddenly formed cracks forward of the steering wheel and over the passenger airbag system. my concern is that the cracked dash will impact passenger airbag deployment in case of an accident. i purchased an extended warranty for the car through acura when i purchased the car in 2004 which is still in force. the local acura dealership claimed the dash replacement was not covered. *tr
Cracks in the dash of my 05 acura tl that developed where the passenger air bag is supposed to deploy and may have the potential to affect the deployment of this safety equipment in case of an accident and, therefore, should be considered a safety hazard. *tr
Cracked dashboard along the area of safety airbag. *tr
Several large cracks have appeared across the dashboard. it appears to be a huge complaint among acura owners. the largest crack runs over the passenger airbag raising the question of airbag integrity and function. such a widespread problem should be considered a manufacturer's defect and therefore be recalled and repaired by acura. *tr
Crack in dashboard--although reasonable care was used to protect dash from such damage...sun visor was used and car is garage kept 1. the events leading up to the failure, are normal operation of the vehicle. 2. the failure is a cracked dashboard 3. what was done to correct the failure--i would like acura to repair the problem. *tr
2004 acura tl sedan dashboard cracks and splits around passenger airbag. srs warning light becomes illuminated afterward. concern over proper airbag deployment...sun visor was used and car is garage kept 1. the events leading up to the failure, are normal operation of the vehicle. 2. the failure is a cracked dashboard 3. what was done to correct the failure--i would like acura to repair the problem. *tr
Dashboard crack around the passenger airbag in my 2004 acura tl. no accidents yet but worried about possible injury or air bag deployment due to this condition. i understand this is a common problem with the 3rd generation acura tl series. *tr
2004 acura tl car was maintained and garage kept, dashboard cracks began forming close to the passenger side airbag and progressing closer to it. it requires work and parts totaling 1800$ to replace. as it is unrepairable. *tr
Acura tl (2004) dashboard cracking in multiple places, but particularly around passenger airbag. possible interference with airbag deployment, dangerous dash fragments during deployment and driver distraction due to cracks. *tr
2004 acura tl sedan dashboard cracks and splits around passenger airbag. srs warning light becomes illuminated afterwards. concern over proper airbag deployment. updated ivoq 11/09/10 *tr
Cracked dashboard on an acura tl 2004 i feel it may crack along the airbag causing it to deploy. *tr
Tl* the contact owns a 2004 acura tl. the contact stated that the dashboard was cracking. the dealer was notified of the failure and stated that the failure was normal. the dealer offered to cover half of the repair expenses however, the vehicle was not repaired. the manufacturer was not notified of the failure. the failure mileage was 115,000 and the current mileage was 148,000.
Tl* the contact owns a 2004 acura tl. the contact stated that the passenger side air bag panel, on the dashboard, was split open where the air bags were visible. the vehicle was taken to the dealer who stated the vehicle was manufactured in that manner and it was not under recall. in addition, the dealer could not confirm that if the vehicle was involved in a crash that the air bags would deploy. the vehicle was not repaired. the manufacturer was notified of the failure and advised that they would pay a percentage of the repair costs. the failure mileage was 64,000.
My acura tl has a long crack on the passenger side. all the way from the windshield down the right side of the rectangular air bag indent. later in the afternoon it got longer. almost all the way down to the glove compartment. this will defiantly affect airbag passenger deployment if deploy. i called my local dealer and told them about it. they said that this is not an acura problem. apparently it is, knowing more than 1000 people with this problem. check www.acurazine.com (cracked dashboard) and you'll find it, also there is a on facebook. this is my first acura. really surprised at the quality of these parts. for a luxury car at $32k it's almost not worth it. already had the water pump recalled and some other parts recalled. not only that, my airbag light is starting to light up intermittently. at 90,000 miles seems like it's falling apart. my '97 camry had 200,000 miles and still ran like a champ until i traded it in for this thing. *tr
My acura tl 04 dash started cracking and spread quickly like a disease. the cracks are all over my dash, right left - to top - over the speakers, passenger airbag, etc. for this expensive of a car this is ridiculous! i cannot believe there is not a recall and for cracks all around the airbag, i would think that would be a safety hazard! acura should be doing something about this! *tr
My 2004 acura tl has developed significant cracks in the dashboard, particularly around the area of the passenger side airbag. these appeared about a year ago and overnight became about 14 inches across in the side area of the dash. i am concerned airbags will deploy or may further cause harm in the event of an accident because of debris from the cracked areas. also the airbag lights goes on intermittently which do not let know if it will work property. i have read in different forums that this is a generalized problem with 2004-2005 tl and acura has not acknowledged to consider this a safety issue for a recall. *tr
Cracks developed on dash board. small at first but have grown over the past 2 years. i thought it was just a cosmetic problem but have read recently that this could be a safety issue with the airbags not deploying. acura refuses to fix or remedy the problem even though i have provided appropriate care and maintenance over the years. *tr
2004 acura tl has cracked dashboard. crack first appeared after dealer serviced vehicle for speaker sound distortion. crack spread from center dash speaker to above instrument panel behind steering wheel. *tr
A 14 inch crack in dash which runs along the passenger side air bag. *tr
2004 acura tl - dashboard cracked in several places and still spreading. car has less than 47k miles. noticed first crack earlier in 2010 near the center speaker on the dash. it spread all the way to the front windshield then across and over the gauges. just noticed another crack 2 days ago, but this time its on the dash right above the passenger side airbag. researched the issue and found that hundreds of others have the same problem in the exact same places. thought about having the cracks sealed at an upholstery place and then covering the dash with a cover because its so unsightly, but called the local acura dealer and they said it wasn't a good idea because it might affect how the airbag deploys in a crash. so far their solution is to bring it in and speak to a factory rep. they may be able to replace it at a percentage of the cost, but it will still be expensive. it is an obvious and known defect, but when i called acura corporate customer care and told them about the cracks they said they had never heard of this problem before. something isn't right here... *tr
I drive a 2004 acura tl and around september of 2010, my dashboard started cracking around the area where the passenger airbag is located. since then, the crack has spread and the dash has started cracking in two other places. i was in no accident around this time and always parked in the shade or in a garage. *tr