My car since i bought it and it has a visible shaking in the steering wheel, there were multiple attempts to fix the problem and it just keeps coming back. eventually vw customer service is saying that it is a normal characteristic of the car. i researched this online and i am not the only affected person, there are even videos published to show the problem , and vw is trying to avoid admitting it is a defect. they even wanted me to try another car on the lot which had a sim lab problem and the shop foreman at ide vw said he hasn't seen this problem before and he is surprised and the car should not have that problem.