We have classified the 20 complaints from 2013 Volkswagen Tiguan about ELECTRICAL SYSTEM into the following categories.
Tl* the contact owns a 2013 volkswagen tiguan. the contact stated that the air bag warning indicator illuminated and the steering wheel features became inoperable. the local dealer was not contacted. the vehicle was not diagnosed or repaired. the manufacturer was contacted and did not assist. the contact stated that the failure was similar to nhtsa campaign number: 15v483000 (air bags). the failure mileage was 56,000. the vin was not available.
The airbag, horn, steering wheel and steering wheel controls on my 2013 vw tiguan stopped working twice in the last 1 1/2 years and just stopped working again. the clock spring was replaced which solved the issue but this is the 3rd time this issue has happened in 1 1/2 years. this is a serious safety issue since and i don't feel safe letting my wife drive this vehicle anymore. something needs to be done about this issue. stories like mine are all over the internet and the vehicle should be recalled.
Problem with accidental deployment of electronic parking brake: this is a major design problem with an inexpensive fix. the way the tiguan has been designed, it parking level is flush to the cup holder. last week, i spilt my coffee on my charging cluster (in first cup holder) and accidentally deployed the park brake at 70mph and it locked up the wheels...on the freeway 🛣!!! this defect covers model years 2009-2017 1st gen tiguans. the fix is cheap & easy. although i have tapes a business card over it, i plan to craft a rocker piece to easily secure the parking brake needs to be deployed while the vehicle is stopped.
Had the clock spring break on our 2013 vw tiguan - made a grindingish noise when making a standard turn and the airbag light came up on the dashboard. steering wheel electronics (horn and controls) stopped working.
An airbag error message went on while my wife was driving in june 2018. she noticed that the after the airbag error cane on that the controls on the steering wheel and the horn stopped working as well. we took the vehicle to dirito brothers vw for servicing and they said the clock spring failed and needed to replaced. they replaced the part which resolved the issues until today when the airbag error light came on again and the steering controls and horn stopped working again. that is a second failure in 3 months. my wife drives my kids in this vehicle and it's unsettling to think that there is an obviously defective part that renders her airbag and horn useless putting them in harms way. i have an appointment with dirito brothers to replace the part again but have lost confidence. i noticed many articles and blog posts about this issue as well as an nhtsa investigation into it. please re-investigate this issue. i can't imagine that i'm the only person complaining. thank you.
All button of steering wheel is dead, airbag indicator is on all the time, horn is dead, center front upper left switch of dim light is out of order. it did not start at once. above phenomena occurred one by one. it seems there is a problem with clock spring which vw had recall in 2015.
The car loses power when accelerating and epc lights and oil pressure lights illuminate and disappear seems very dangerous and i am not the only person who this is happening to
Clockspring in the steering column has failed causing air bag light to come on and on one instance the blinkers did not work. a minor cracking first was heard in vehicle during turning. eventually a turn was made and the airbag light came on and no controls on the steering wheel worked.
My steering wheel clicks while turning, air bag light is on, horn and steering controls don't work. i contacted the dealership who told me this was a common issue and the recall to fix it had been done in 2015 by the previous owner. i was told i would have to pay to fix it this time. so vw gets to claim to fix the problem by supposedly putting a new clock spring in, that fails in the same time frame as the previous defective clock spring. this is ridiculous. will never buy a vw again.
After driving about 2 hours on a freeway the airbag light came on while turning onto a city street after exiting the freeway. all steering wheel controls and horn had stopped working when the airbag light came on as well. this seems to be the exact failure described in the clock spring recall issued in 2015 for this vehicle though it seems as though the recall may have already been repaired on my car.
The electronics in the steering wheel started going out, finally nothing on the steering wheel to do with electronics will work, no airbag no horn no cruise control no stereo buttons no other controls this problem is related to the clock spring, and so i took it to a dealer . the dealer said it had already had the recall done , they put a cover over the electronic clock spring, they said back when that this would fix the problem , well it doesn't fix the problem , it may delay it , until the car is out of warranty . my daughter drives this car, without an airbag now because vw and pignataro vw refuse to properly deal wit the problem. the cover does not work , the clock spring will break , and the airbag light will come on . leaving the occupant open to injury or death in head on collition. this is a sham that the company will not fix the problem . they said it had been fixed so they are no longer liable . it is not fixed !!!! people are going to , or are dying because of this !!!
Clock spring issue. my 2013 volkswagen tiguan clock spring has failed and my airbag/steering components no longer function. volkswagen is claiming my car is not affected although my model make and year falls within those failing. my clock spring part number also matches those that are failing. i was driving when the airbag no longer worked. there was no threat or danger. however i am unable to drive the vehicle without a functioning airbag.
In 2015 there was a recall for clock springs in the 2013 volkswagen tiguan which i own and other of their vehicles. my previous owner got it replaced then and i bought the car in 2016. i heard a clicking noise and then my airbag light came on and the controls on the steering wheels stopped working and my horn stopped working also. being that my car has $46000 miles and i have extended 100,000 mile warranty... i went to vw to complain as clearly this recall didn't do anything because it hasn't been even that long for it to be breaking again. they denied to cover it because it had been fixed previously when the recall happened. this clearly is an issue that wasn't resolved with the recall as i googled what this was when i first heard the noise and there are sooooo many people complaining of the same issue after it was fixed the first time around. this is a $500 job that i'm going to have to pay now and it's frustrating because i truly feel this is a defect in the car and should be covered.
The steering wheel controls and air bags do not work. this is a commonly known issue with vw for the year and model of this vehicle, although vw states this vin is outside of the 'recalled group', it clearly has the exact same issue with the same recalled parts. the airbag clock spring is the issue that has worn out and the electrical components and air bags in the steering wheel are now rendered useless. the dealership themselves have told me they have seen this issue on numerous vw vehicles and have not expanded their radius of vins included in the faulty parts.
Tl* the contact owns a 2013 volkswagen tiguan. the contact stated that the horn failed to operate when depressed. the vehicle was taken to the dealer (chico volkswagen, 902 main street, chico, california) where it was diagnosed that the clockspring was damaged and needed replacement. the vehicle was repaired. the manufacturer was notified of the failure. the approximate failure mileage was 100,000.
Tl* the contact owns a 2013 volkswagen tiguan. the contact stated that there was a failure with the steering wheel making an abnormal noise, then the horn failed, the steering wheel function buttons failed and the air bag warning light illuminated. the vehicle was not taken to a dealer for diagnosis or repairs. the manufacturer was notified of the failure and informed the contact that the vehicle was excluded from any recalls. the manufacturer offered no further assistance. the approximate failure mileage was not available.
No electrical connection to steering wheel, air bag light is on... all similar problems to takata recall but my vin was not included in the recall and the dealership is trying to charge me $800 to fix it. when vehicle was stationary and switched on, there was a tearing sound from the steering wheel - then nothing worked in the steering wheel, not the horn or the cruise control or anything. and the air bag light is on.
My 2013 vw tiguan suddenly had a snapping and crinkly sound when i turned the wheel. i noticed it when i was turning in my driveway very slowly. hours later and "error:airbag" message appeared on the dash and all of the functions of the steering wheel stopped working, including the horn.
Tl* the contact owns a 2013 volkswagen tiguan. while driving, the vehicle lost power unexpectedly and the battery warning indicator illuminated. the vehicle was taken to the dealer to be diagnosed, but the cause of the failure could not be determined. the vehicle was not repaired. the manufacturer was notified of the failure. the failure mileage was 71,500.
We rented the vehicle from hertz at denver international airport. when we parked the car to go to a restaurant, we could not unlock the doors and thus could not get out of the car. we phoned hertz and were told we could exchange the car for a different car at the airport. on the way to the airport, we kept seeing sporadic warning signals on the dashboard that various doors were open. they were not open. the attendants at hertz had trouble unlocking the doors as well. fortunately, we contacted our daughter by cell phone who did some research on the car on the internet and found that there is a hidden keyhole on the exterior of the driver's side door that was covered by a snap-on piece of molding. our daughter was able to communicate how to access the keyhole to the hertz attendants who then succeeded in opening the doors. the windows were operative, but were too small for older folks like ourselves to use as an egress, certainly not without help. this is potentially a very dangerous situtation since it could be impossible to extract passnegers from a vehicle that suffers an accident. also, passengers could arrive at a desitination late at night and with insufficient fuel, and find themselves unable to get out of the car or drive somewhere else for help. *tr
There are 2 separate incidents. first incident approx. nov. 26. proceeding up a steep hill when the car suddenly decelerated. pressing on gas pedal did not result in increased speed. needed to shift to manual transmission mode to regain control of the car. second incident on dec. 27. proceeding down a steep hill at approx. 45 mph. posted speed limit is 45mph. pavement is dry, visibility is miles. sky is overcast. while driving down the hill the vehicle suddenly went into deceleration from 45 to ~ 30mph. pressing on the gas pedal did not result in speed increase. needed to shift car into manual transmission mode to gain control of the car back. third incident on jan. 5. proceeding on city street at less than posted speed limit. suddenly car has no power. all electrical is off. must move car to side of road. after getting the car out of traffic and stopped, was able to restart. all above incidents are reported to vw and car is in for service. vw reports no issues with the car. *tr