Driver air bag has failed twice resulting in high dollar repairs. brakes go bad extremely fast. already replaced 2 full sets of brakes and rotors in 2 years; less than 10,000 miles on each set. vehicle violently jerks when in reverse on a hill. abnormal amount of popping in steering. dealer unable to pinpoint problem with jerking or popping.
Unfortunately my 2011 vw routan was involved in an accident where it was struck on the passenger side by another vehicle moving at approximately 30mph. as a result of the collision the routan spun 270 degrees and rolled over. none of the multiple airbags in my vehicle deployed! *tr
I have a few concerns about an accident my wife was in on 12/06/2012. she was struck head on by another driver. she had three children in the car. they were on a highway and they were going 55mph and the driver that hit them head on was going around 20mph according to the police report. there was $10,000 damage to the front of the routan. the body shop says that they have to replace the entire front end. my concerns are that the airbags never deployed in this crash and that my wife and children could have been spared some emotional and physical distress if they had deployed. my wife and children have expressed many times since the accident that they do not feel safe getting back into or driving that same vehicle again. my questions are: 1. is this something that happens frequently? 2. is this something that should be reported to the nhtsa?3. is this something that i need to get a lawyer to handle? 4. is this something where you want to get the vehicle to inspect it yourself for malfunctions? 5. i am sure it is a coincident, but we got an email from vw after we told them all this that they were going to stop making the routan after the next year. it is just suspicious. if you could please give me an email or call back please let me know. thank you for your time and effort in this matter. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr